@leduongcom is my technical guy. please help him. much appreciated it!

Hi. I sent some questions to your support system on themeforest, but you didn’t respond. I have more questions and defects now:

DEFECTS: 1) Posts that are marked as featured for the top area on homepage, are then duplicated in the posts below the featured area.

2) I have Story listed under the + button in the top nav bar. I have everything disabled except Polls, so Stories should not be showing. I went to Admin > King > Settings > Stories, and I have it checked to No for Enable Stories, but it still shows up under the + button in top nav.

3) Google oAuth not working on my website. I use https://www.mydomain.com/oauth2callback for the Authorized redirect URIs. I followed your instructions in the help document, but the instructions are old, and not very detailed. Here is the error when trying to use the Google account creation button:

Access blocked: This app’s request is invalid

You can’t sign in because this app sent an invalid request. You can try again later, or contact the developer about this issue. Learn more about this error

If you are a developer of this app, see error details.

Error 400: redirect_uri_mismatch

4) On your king website, after doing Google login, user is not logged in, and I have to refresh screen to actually be logged in

5) Twitter SSO not working either. I received this error: Signed API request to https://api.twitter.com/oauth/request_token has returned an error. HTTP error 401. Raw Provider API response: {errors not authenticate you.”}]}.

6) On your king website, if a new user uses Google to create their account, and their name has a space in it, then your theme creates their username with a space in it. Then when I clicked the bell icon in the nav bar, it adds the % instead of the plus sign instead of a space, and the link is broken. Also, it should use a hyphen instead of a + sign.

7) On my website with the fresh demo install, none of the post thumbnails in the user profile Posts area are showing

I uploaded a background image for my profile, but it didn’t take it. But then I refreshed the page, and it loaded. But it worked fine when I did the avatar in the profile area.

9) Auto generated default avatars from WordPress are not being used for the user’s avatar in top nav bar, or on their profile page. And these two avatars are different from each other: top nav is a smile face, and on the profile page is fish bones. And in the comment section, it uses the WordPress avatars (I have it selected to use RobotHash).

10) Ajax search does not work properly, I have a username and a post title with the word in it, and the post title does not come up

11) Ajax search result for Joker, shows the joker, then below it it says “No result found”. Maybe this is supposed to be for the posts?

12) Ajax search: If I search for something and it gives a result, then I search again without clicking anything, it doesn’t do ajax results.

QUESTIONS 13 How do collections work? There’s nothing in your documentation, and I don’t see any icons on the website to add something to a collection.

14) How am I supposed to update your latest version of the ACF Pro plugin that I download from your site? Do I just do it as an Add New Plugin? Will it override anything?

There are a lot of issues with your theme. If you had better documentation, or a support forum where we could see solutions that would be great.

Thank you.

—Upload files— Widget file was not uploaded. Error: No file provided.

—Upload files— Customizer file was not uploaded. Error: No file provided.

—Upload files— Redux file was not uploaded. Error: No file provided.

—Upload files— The import files were successfully uploaded! Initial max execution time = 300 Files info: Site URL = https://… Data file = /var/www/wptbox/wp-content/uploads/2025/03/king-demo-content-1.xml Widget file = not defined! Customizer file = not defined! Redux files: not defined!

New AJAX call! New AJAX call! New AJAX call! [ERROR] Failed to import ”” (Media) [ERROR] Failed to import “alexandre-chambon-Nn7JjDH0mOE-unsplash” (Media)

—ocdi/after_import—

Bugs. The front-end submission form for Posts. The Media Library won’t let users upload images. It is blank even after an image is uploaded.

Nice theme pre purchase questions. Is theme translation ready For image only do the theme resize the images or there is a specific size to be use. when a user submit and image can the theme be set for images Only.

cheers.

Hello Team,

Please tell us, how can we change or add some sections in front page.

hi are the images/content copyrighted ? could we use them

I really appreciate your platform—it’s great! However, I’m experiencing a few issues and would appreciate your help. 1. When is the next update coming? 2. In the frontend article submission form, articles appear in a quote format instead of a standard format. How can I change this to a normal article format? 3. The maximum character limit for articles submitted via the frontend form is 8,000, which is quite short for an article. How can I extend this limit? 4. The default language of my site is English, but when I click the play button to read an article, it reads in an unknown language. How can I ensure it reads in English? 5. There are issues with Google and other social login buttons. How can I fix this?

Looking forward to your guidance.

Hi, is it possible to get refund on support since after raising ticket we dont get support?

Hello, The demo content cannot be imported, neither manually nor with one click. I always get error messages that the content cannot be imported 228

is the theme compatible with Pai Membership Pro?

Theme shows username instead of author Full Name – how to change that?

Is this theme compatible with BuddyBoss/BuddyPress?

Hi.. how to increase the Maximum Content Length?

Hi! I just purchased the theme and it looks great! I have some setup questions that I couldn’t find answers to in the documentation or through experimentation.

1) Can I limit polls to one per page and remove the “1 of 1” indicator?

2) How do I find submitted content awaiting approval?

3) Where can I view flagged posts and comments?

4) How can I maintain the aspect ratio of user-submitted images? I want all images cropped to consistent dimensions and aspect ratio.

5) On the public badge page, badge images are missing; only text is displayed.

6) How do I modify or remove the two homepage rows: the vertical post list with author avatars and the horizontal post slideshow below it?

7) Can I customize the elements associated with post thumbnails on the homepage and category pages (e.g., post type indicator, author avatar, like button, views, comments)? Can these be removed via the admin area?

8 ) Is there a user ranking system (e.g., points-based progression from “Newbie”)?

9) I need clarification on “Admin > King > Lists > Group Permissions.”

10) After voting in a poll, the results show %, a chart icon, and a number. What does the chart icon represent?

11) Can users receive points for voting in polls, or other interactive items? If not, can this be added? This is very important to me.

12) Documentation is needed for “King > Templates” in the admin area.

13) Is it possible to adjust so that the Titles are not on top of the post images in the widget area and on the post pages with the “You May Also Like…” etc.?

Thanks!

Hi, just to say I have raised two tickets. Thank you

hi,

do you think the ability adding an image on the News/Post submission would be available in the next update?

As currently only able to Insert Table and Blockquote. Sometimes inserting an image into the Content is needed.

I know this is possible by setup the tinymce configuration, but when it is come as core feature would be benefit other customer as well, and I think this is already questioned by some customer here sometimes ago

Your gallery does not work correctly in Safari 18.2 or on IOS, will you correct it soon? I’m thinking about buying the theme but I see a lot of errors. Also when the page has horizontal movement on mobile devices and it is not correct.

https://ibb.co/LxwbPVW

Please add this feature so users can edit polls just like other post types.

Whats the difference between HOT post and Trend Post? I believe, those seems to be related to the number of interactions and views and such, ( besides i can mark Trend by my own) but if so, those are automacitally assigned upon those values? Whats is the logic behind, please clarify.

Kind Regards