1802 comments found.
Hi,
Please update ACF PRO
we updated
Hi, I have a pre-sale question. I noticed that the header navigation bar in your theme shows options like: News, Video ,Image ,Music ,List ,Poll ,Trivia ,Quiz However, the actual categories are different from these. Is there any option to display the real categories in that navigation bar? Also, do you provide a demo so we can check all the options before buying?
yes you can display categories there with mega menu , sorry we don’t have wpadmin panel demo
Hi, i have a pre sale question. My idea is to make an image sharing site, so I will focus mainly on user submitted images.
This feature is the only one I cannot try in the demo (it says I have to login but even if I do, nothing changes)
Can I have a preview of how the user will see the image submission form? And also, can he upload galleries?
Thanks
Yes you can see in demo page , yes users can upload galleries
I always see you guys updating constantly, That’s why I bought it thinking you guys would release the 10th version. but I guess I’m a bad omen for you, because when I bought it you never updated at all.
We will update as soon as possibly
I’m so glad to hear that, thank you.
The Theme ist pretty useless. The Captcha does’nt work. For example, you get over 500 spam registrations in just one hour. Despite the use of Jetpack and Akisment.
Spam is not about the theme ! You can install and use akismet anti spam plugin
i use akisment and jetpack but i got 500 fake profiles within 1 hour although I also use the recaptcha function
Contact your hosting provider to check server security, also You can create a support ticket here with your page url and login details we will check, https://themeforest.net/item/king-wordpress-theme/19436704/support
thx mail was sent
Hi, just to say we have raised an urgent question. Thanks
replied
@leduongcom is my technical guy. please help him. much appreciated it!
Hi. I sent some questions to your support system on themeforest, but you didn’t respond. I have more questions and defects now:
DEFECTS: 1) Posts that are marked as featured for the top area on homepage, are then duplicated in the posts below the featured area.
2) I have Story listed under the + button in the top nav bar. I have everything disabled except Polls, so Stories should not be showing. I went to Admin > King > Settings > Stories, and I have it checked to No for Enable Stories, but it still shows up under the + button in top nav.
3) Google oAuth not working on my website. I use https://www.mydomain.com/oauth2callback for the Authorized redirect URIs. I followed your instructions in the help document, but the instructions are old, and not very detailed. Here is the error when trying to use the Google account creation button:
Access blocked: This app’s request is invalid
You can’t sign in because this app sent an invalid request. You can try again later, or contact the developer about this issue. Learn more about this error
If you are a developer of this app, see error details.
Error 400: redirect_uri_mismatch
4) On your king website, after doing Google login, user is not logged in, and I have to refresh screen to actually be logged in
5) Twitter SSO not working either. I received this error: Signed API request to https://api.twitter.com/oauth/request_token has returned an error. HTTP error 401. Raw Provider API response: {errors not authenticate you.”}]}.
6) On your king website, if a new user uses Google to create their account, and their name has a space in it, then your theme creates their username with a space in it. Then when I clicked the bell icon in the nav bar, it adds the % instead of the plus sign instead of a space, and the link is broken. Also, it should use a hyphen instead of a + sign.
7) On my website with the fresh demo install, none of the post thumbnails in the user profile Posts area are showing
I uploaded a background image for my profile, but it didn’t take it. But then I refreshed the page, and it loaded. But it worked fine when I did the avatar in the profile area.
9) Auto generated default avatars from WordPress are not being used for the user’s avatar in top nav bar, or on their profile page. And these two avatars are different from each other: top nav is a smile face, and on the profile page is fish bones. And in the comment section, it uses the WordPress avatars (I have it selected to use RobotHash).
10) Ajax search does not work properly, I have a username and a post title with the word in it, and the post title does not come up
11) Ajax search result for Joker, shows the joker, then below it it says “No result found”. Maybe this is supposed to be for the posts?
12) Ajax search: If I search for something and it gives a result, then I search again without clicking anything, it doesn’t do ajax results.
QUESTIONS 13 How do collections work? There’s nothing in your documentation, and I don’t see any icons on the website to add something to a collection.
14) How am I supposed to update your latest version of the ACF Pro plugin that I download from your site? Do I just do it as an Add New Plugin? Will it override anything?
There are a lot of issues with your theme. If you had better documentation, or a support forum where we could see solutions that would be great.
Thank you.
We will reply your email as soon as possible
Hello. Can you please respond to this message and help fix these defects.
You can create support ticket here; https://codecanyon.net/item/king-media-video-image-upload-and-share/7877877/support
We don’t provide support in comments
Yes. I already created a support ticket last week and have not heard back from you.
We already replied one of your emails and we can see some of same questions in new email too ! Pls just check again and let us know the issues only ! Not customization questions. Here you can create new ticket;
https://codecanyon.net/item/king-media-video-image-upload-and-share/7877877/supportHi. Only #13 was a duplicate from another email. And these are not customizations. These are defects or things that are not clear (like the SSO with google). Please answer as soon as possible as I sent these to you 5 days ago. I sent another email support ticket. Thank you. It’s a great theme, I just want to get it up and running.
Replied
As mentioned here and in my emails, this theme has very critical defects that need to be fixed. This should be a top priority, and not new features.
We replied your all questions around 20 ! Most of them was not included in support and we asked your page url to check but you didn’t wanna give it , and still you are complaining about support !!! Support doesn’t mean your personal designer. Please don’t make spam with ratings or comments
You created a great theme. You did a great job on it. But it has the defects I listed, and your documentation is out of date and not detailed. I’m not asking for customization, just for the defects to be fixed as soon as possible. I can’t give admin access to the site, but I can take screenshots if needed.
—Upload files—
Widget file was not uploaded. Error: No file provided.
—Upload files—
Customizer file was not uploaded. Error: No file provided.
—Upload files—
Redux file was not uploaded. Error: No file provided.
—Upload files—
The import files were successfully uploaded!
Initial max execution time = 300
Files info:
Site URL = https://…
Data file = /var/www/wptbox/wp-content/uploads/2025/03/king-demo-content-1.xml
Widget file = not defined!
Customizer file = not defined!
Redux files:
not defined!
—ocdi/after_import—
I think you wrote this comment in wrong product! You didn’t purchase our theme
my boss bought it, i can send you the purchase key. we bought it a few hours ago
Your boss can create ticket here ;
https://themeforest.net/item/king-wordpress-theme/19436704/supportluannt said: @leduongcom is my technical guy. please help him. much appreciated it! See first comment on today
I have sent you the purchase code. Please assist me in completing the order, as we encountered a technical issue. Kindly let me know what the problem is. I am using EasyWP, a reliable and trusted hosting service.
You can create ticket here ;
https://themeforest.net/item/king-wordpress-theme/19436704/supportBugs. The front-end submission form for Posts. The Media Library won’t let users upload images. It is blank even after an image is uploaded.
You can create a support ticket here with your page url and login details we will check, https://themeforest.net/item/king-wordpress-theme/19436704/support
I had done that. No response yet.
Sorry for the delay we will check and reply as soon as possible ,
Nice theme pre purchase questions. Is theme translation ready For image only do the theme resize the images or there is a specific size to be use. when a user submit and image can the theme be set for images Only.
cheers.
Hi Thanks,
Yes,
Yes our theme resize images ,
Yes
Hello Team,
Please tell us, how can we change or add some sections in front page.
Replied your email
hi are the images/content copyrighted ? could we use them
if you mean demo images , you can use them with display via like we did in demo pages
I really appreciate your platform—it’s great! However, I’m experiencing a few issues and would appreciate your help. 1. When is the next update coming? 2. In the frontend article submission form, articles appear in a quote format instead of a standard format. How can I change this to a normal article format? 3. The maximum character limit for articles submitted via the frontend form is 8,000, which is quite short for an article. How can I extend this limit? 4. The default language of my site is English, but when I click the play button to read an article, it reads in an unknown language. How can I ensure it reads in English? 5. There are issues with Google and other social login buttons. How can I fix this?
Looking forward to your guidance.
We already replied your email please check your inbox.
Hi, is it possible to get refund on support since after raising ticket we dont get support?
We already replied! Please be patient we reply all emails in 2 business days
Hello, The demo content cannot be imported, neither manually nor with one click. I always get error messages that the content cannot be imported 228
You can create support ticket here with your page url and admin login details ;
https://themeforest.net/item/king-wordpress-theme/19436704/supportis the theme compatible with Pai Membership Pro?
No , we are working on new membership system will be published with next update
Theme shows username instead of author Full Name – how to change that?
You can create a support ticket here with your page url and login details we will check, https://themeforest.net/item/king-wordpress-theme/19436704/support
I managed to solve it. I moved authorbox file to the child theme and changed user_nicename to first name and last name. It’s working now. Thanks
Sir, please what is the point system used for? What is it’s benefit to the user? Can it be converted into currency? Can points be withdrawn?
Or is there just for the user to know that he has points but can’t be used for anything?
with next update points will be improved, we are working on new update
Is this theme compatible with BuddyBoss/BuddyPress?
no we embed same features in theme
Hi.. how to increase the Maximum Content Length?
replied your email, please renew your support for more questions
You have set the content size limit to 8000 characters, which you shouldn’t in the first place. This number should be much higher or at least there should be an option to increase it. But, on asking, you want me to renew your support? Sounds very low for someone who designed such a good theme.
We already replied your email , check your spam box , anyway we replied again, we ask renew support for more questions