165 comments found.
The a bug that runs the theme unusable, on Themes > Customize the site preview keeps reloading, and as soon a change is made the preview never renders again and page freezes, and even if I open a sepparate window the site wont load, not even admin, as soon I close customize window all the other windows load imediatly. I created an ticket support as soon I got the theme and 24 hours later still no reply. So I cant work on a project I need to present ASAP, I tried different servers, PHP versions, even on localhost this happens
Hi! Thanks for the purchase. Yes, we got you a ticket. You submitted it 17 hours ago and support responds within 24 hours. We’re working on your ticket. Sorry for the waiting and thank you for your patience.
Hello, I really like the theme you created. However, I encountered an issue where the left slide-sidebar appears messy and does not look the same as in your demo. I noticed the difference is because my website does not load the style.min.css file, while your demo does. How can I fix this?
Hi! Thanks for the purchase. Please create a ticket in our support system – https://artureanec.ticksy.com Send screenshot of the problem and link on your website.
I need help, i did an upgrade download of your theme and all i got is this: http://www.sbiprotaxx.com/wp-admin/themes.php?page=one-click-demo-import&step=import&import=0
All pages loads 404 display and the download page say Import complete
Hi! Go to the Settings > Permalinks: https://prnt.sc/yPgkmkkiYKxy. Change the permalink structure to any other, for example to Plain: https://prnt.sc/SwYx6Vi9dlDi and save changes: https://prnt.sc/5spchsz4fDL2. Then change the structure again to the one you want: https://prnt.sc/LOBa45HfoZsz and save the changes again: https://prnt.sc/5spchsz4fDL2. After this, all pages will work normally.
Thank you, it worked.
Great! You are welcome! Let us know if you need any help. Please send request by email. Thanks!
Hi! I have update theme and plugin for last version. After update wordpress to 6.7.2 i have this warning and i can’t enter to admin panel: Notice: Функция _load_textdomain_just_in_time вызвана неправильно. Translation loading for the industrium domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Дополнительную информацию можно найти на странице «Отладка в WordPress». (Это сообщение было добавлено в версии 6.7.0.) in /app/web/wp/wp-includes/functions.php on line 6114
Notice: Функция _load_textdomain_just_in_time вызвана неправильно. Translation loading for the industrium_plugin domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Дополнительную информацию можно найти на странице «Отладка в WordPress». (Это сообщение было добавлено в версии 6.7.0.) in /app/web/wp/wp-includes/functions.php on line 6114
Hi! Thanks for the purchase. Please send this message by email. You can send it on Russian language.
Hi! I can’t log into your support system, it doesn’t authorize and seems like broken. Hope you’ll answer here or provide another support instrument or contact.
I can’t update pages via Industrium theme on my website – the Elementor page builder opens only in safe mode.
Also, I see these error in debug log:
PHP Fatal error: Uncaught Error: Call to undefined function Industrium\Widgets\industrium_get_all_taxonomy_terms() in /home/k/k27241d9/karhustone.ru/public_html/wp-content/plugins/industrium-plugin/elements/blog.php:123 Stack trace: #0 /home/k/k27241d9/karhustone.ru/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2435): Industrium\Widgets\Industrium_Blog_Listing_Widget->register_controls() #1 /home/k/k27241d9/karhustone.ru/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(1049): Elementor\Controls_Stack->init_controls() #2 /home/k/k27241d9/karhustone.ru/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(570): Elementor\Widget_Base->init_controls() #3 /home/k/k27241d9/karhustone.ru/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(185): Elementor\Controls_Stack->get_stack() #4 /home/k/k27241d9/karhustone.ru/public_html/wp-content/plugins/elementor/includes/managers/widgets.php(403): Elementor\Widget_Base->get_stack(false) #5 [internal fu in /home/k/k27241d9/karhustone.ru/public_html/wp-content/plugins/industrium-plugin/elements/blog.php on line 123
All plugins & theme are updated. I see, that the problem is with your Industrium plugin. How can I fix it?
Hi! Thanks for the purchase. We answered by email.
Hi, There is a bug inside the theme. Content is dispaying twice, although in Elementor page builder it´s shown correctly. Everything was fine before. Now it´s showing content twice. Do you fix this? I won´t renew support. Everyting was working fine a few months before.
Hi! Thanks for the purchase. Please send screenshot of the problem and link on your website by email.
Hi. I would like to buy the theme but is it compatible with Polylang? If so, can I easily add the language switcher to the header?
Also, is it possible to have only one video as the home hero instead of a slider?
Last question, I assume that when we install the theme and demo, it comes with all the home pages and inner pages. So, I can use sections from different home pages. Is this right?
Thanks!
Hi! Sorry for the late reply. 1. Yes, theme is compatible with Polylang 2. Slider provide working with video 3. Yes, you can mix blocks from home pages but some parts from inner pages. Thanks!
Hello. I gonna buy this great theme but i have a question. Can i build this theme on my computer (local) and than can i upload live version. Will this create a licensing problem? My client does not want their current site to be shut down. For this reason, I will carry out the entire process locally and connect the site to the final domain and hosting.
Thanks for your answer.
Hi! Yes, you can use theme locally and after upload to hosting. Thanks!
Thank you!! <3
You are welcome! Let us know if you need any help. Thanks!
Hi, I like the Insdutrium theme, but before purchase it I need to know if it is compatible with WPML plugin
Hi! Sorry for the late reply. Yes.
I’m having an issue with the background image for pages. I want to set this image on each page individually, but there isn’t a place to add the image in the meta box. It says “Background Image” but that’s it. Under that I can choose Background Position, Background Repeat and Background Size, there’s just not a way to pick or upload an image.
Hi! Thanks for the purchase. Please create the ticket in our support system or send request by email for better support – https://support.artureanec.com/. And provide more details, send screenshot of the problem and link on your website.
Hello, I want to know how to customize the template for a single product.
i need that all products are massively modified
Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://support.artureanec.com And provide more details, send screenshots etc.
Demo files not installing, 403 error
Hi! Thanks for the purchase. We got your ticket and we will answer as soon as possible. Please wait!
How do I match the theme of the homepage “Plant” for the rest of the site?
Hi! Thanks for the purchase. The theme doesn’t contain themed inner pages like the homepage. You customize the inner pages yourself in terms of color, images, etc. All inner pages are similar in style to the main page, except for the color.
Hi, after new elementor update the theme broke i revert it to previous backup please fix the issue Thanks!
Hi! Thanks for the purchase. Please update the theme.
Hello, please I can’t install the sample elements, why is this?
Hi! Thanks for the purchase.
Please create a ticket in our support system for better support – https://support.artureanec.com And provide more details. Send screenshots etc.
Thanks!
@Artureanec, I need documentation of this theme, as after updating it to latest version that whole site is broken.
Hi! Thanks for the purchase.
Please create a ticket in our support system for better support – https://support.artureanec.com
Thanks!
bro, I dont need support for now.. I just need the link to theme documentation
Hi! You can find link it in downloaded files. Thanks!
Hi, I have a problemwirh one click demo import, error 502.
Hi! Thanks for the purchase.
Please create a ticket in our support system for better support – https://support.artureanec.com
Thanks!
I’m experiencing an issue with the dropdown menu in my theme. The “Corporate” section under the main menu is not functioning correctly—it doesn’t display any submenus when clicked or hovered over. I’ve checked for potential plugin conflicts and JavaScript errors but haven’t found a clear solution. Could you assist in identifying if this might be a theme-related issue and how to resolve it?
https://demirsahtekstil.com.tr/Hi! Please update the theme. Thanks!
Hi, I’m having issues with the sub menu showing. Theme has been updated, but sub menus aren’t showing in mobile menu
Hi! Thanks for the purchase. Please send request by email. And provide temporary access.
I have sent you an email via your Theme Forest profile page.
Ok
Can you please tell me how I can change the layout on the main Posts page. It is currently showing single posts in a row. I would like the choose 2 columns. I cannot see any settings for this? Thank you
Hi! Thanks for the purchase.
Please create a ticket in our support system for better support – https://support.artureanec.com
Thanks!