12632 comments found.
Hi I can’t log in to my account https://xtemos.com anymore, I reseched the pass, pero nothing arrives, done already twice after 10 min
Hi I can’t log in to my account https://xtemos.com anymore, I reseched the pass, pero nothing arrives, done already twice after 10 min
Hello,
Please send us your purchase code so we can check your account and help you. Use the contact form here https://themeforest.net/user/xtemos
Kind Regards
Hi, how can I translate: browse categories, search for products and select category. Thank you
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hi guys, I have a couple of questions and I would like to ask them rather privately than in the open forum like this. Is there any way to contact you over the email or through contact form? Thank you.
Hello,
Of course, you can send us a message using the contact on our profile page here https://themeforest.net/user/xtemos
Kind Regards
are psd files available?
Hi,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started.
There are no PSD files provided with the theme.
Kind Regards
Hello, After update brand page stop working. before update, I could see url.com/marca/toyota/
I tried everything with help of ChatGPT, but nothing worked.
marca = brand. It worked for years and now I can’t solve it. Any idea? thank you!
Hello,
Try to change the core WooCommerce brand permalinks key to something like “brand-core” in Settings -> Permalinks and test how it works.
Kind Regards
hi Can I choose a separate product gallery only on mobile?
Hello,
Thank you for the question. Unfortunately, it is not possible to have a separate product gallery on mobile devices.
Kind Regards
Hello, how can we activate image swatches for a specific product attribute? We don’t want to define image per every term in that taxonomy, but we want to define only images per product variations so it should load that variation image into the Image swatch on the product detail page.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Please make apartment rental theme with measurement, rooms, wifi, e.t.c signs icons 
like airbnb but for single company
Hello,
Thank you for your recommendation. We will consider this for our future updates.
Kind Regards
Hello. We plan to renew some woodmart licenses. Before we had a question:
The accessibility requirement for websites comes into force from June 28, 2025. Websites should comply with the legal requirements of the EAA by this date to avoid legal consequences.
It is therefore urgently necessary that the widgets have the correct schema, otherwise the website with theme core widgets cannot meet the accessibility requirements.
Question: Does woodmart already have the topic on the roadmap? Or woodmart users have to change the theme soon in order to meet legal requirements with another theme that works on correct schema? Some theme developers have already started adapting the widgets into new code base and make them working correct regarding EAA. So third-party accessibility tools and screen reader can work with content that came from theme core widgets. We have already contacted Elementor. They refer to the woodmart widgets which are used and that you need to give us feedback about that widgets. We have also contacted third-party service providers who make websites accessible tools for browsers. These also refer to the theme which we used and that it must be checked which widgets are used. This is a really very dramatic and important topic, if you haven’t already addressed it. Coud you please send us feedback about this case? https://www.accessibility.works/blog/eaa-european-accessibility-act-compliance-standards-requirements/
Elementor started to improve some widgets and they confirmed they will launch soon more optimized widgets. What about your theme and your widgets please?
Additional information: We do not ask for legal support. We asking if this theme (theme core widgets) are already supporting accessibility schema and thirdparty tools.
Hello,
Could you please be more specific and send us some examples of what widgets have issues and what structure you are talking about? If there are any bugs in our theme, we will fix them.
Kind Regards
In europe ALL websites shoud fulfill all legal regulations based on accessibility legal law. The deadline is for June 28, 2025. So its important for all europe webmasters to have widgets in project that will work with accessibility rules. For example elementor started to improve their core widgets. What about yours?
BR Tommy
We always improve our theme’s accessibility, and currently, there are no known issues. But if you were told by Elementor’s support that there are any bugs in the theme’s code, please let us know so we can check.
A lot of websites have massive problems with plugins foraccessibility, because their widgets are not ready for it. I will notice down that your widgets are ready for that. Is that correct?
BR Tommy
There are no specific technical requirements to the code in this act. It requires your website to be accessible, and our theme doesn’t have any accessibility issues at the moment that may influence this. But note that your website accessibility will depend on a lot of other factors as well, including your website configuration, like typography, sizes, spacing, colors, contrast, titles for images, and a lot more.
Hello, I notices a big issue with archive pages for product. I hace some category description text. Its working perfectly when I enter to product category page but when i go to next page of the category, description is gone (not showing on frontend)
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
pyroshop.sk i have changed archive pages to load more products button. But when the estting is set to pagination then we have this issue.
It is how the WooCommerce plugin works by default. You can switch to the default theme and see the same behavior.
ok but if there is description for category, it shoudl stay there independently of the current page. If you are still in the same category right?
in pirnciple if I am on the second or tenth page of the same category, description shoud stay there, or at elast this setting should be inside conditions of your theme on layout page
WooCommerce displays it on the first page only. Our theme doesn’t influence this mechanism.
Understandably, but logically if there is an option to display description on archive page and ability to edit it with layout templates in your theme setting. Your custmers should be able to set it to display also for paginations.
because logically it has no sense to display it anyway if its not displayed also for other pages in the same category.
It is intentionally hidden from other pages by the WooCommerce plugin for SEO purposes. Unfortunately, we can’t affect this in our theme.
Hi, do you have a detailed guide on how to update the theme version on my website without losing settings or customizations? I already have the child theme activated. Thanks.
Hi,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started.
Yes, you can find the update guide in our documentation here https://xtemos.com/docs-topic/update-the-theme/
Kind Regards
hi, 1- can i make a perfumes web store with woodmart theme ? 2- can i add a variation 10ml, 20ml, 50ml, 100ml to the single product page so the costumer can choose the quantity he want ?
Hello,
Thank you for your interest in the WoodMart theme. We’re here to assist you with any questions you have about using it for your projects.
Sure, you can create a variable product with size attribute for this purpose.
Kind Regards
Hi, i bought your theme. I am using wpbakery and now this plugins needs to be updated and is asking me for licence key. So i have to buy licence for wpbakery separetly? Or ? Please advice
Hello,
WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.
Kind Regards
Hi i can NOT update wpbakery: Error updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder.
I have installed also wordfence and get notice that this is critical. So why is that?
You can update it to the latest version via Woodmart -> Plugins.
tnx that worked, great job
You are always welcome.
It accepted that I entered the license manually by typing it. But when editing the page with Elementor, I want to use the xtemos ready temples and I choose the ready template, but it does not transfer it to the page. Is it because the 6-month support service has ended that I cannot do it or is there another reason?
Hello,
Could you please record a video of the problem so we can better understand what is wrong? Also, keep all plugins that are not related to our theme temporarily turned off.
Kind Regards
I downloaded the latest version of the theme from themeforest.net and updated it manually. I can’t download xtemos template with Elementor. What could be the reason?
Please disable all plugins that are not related to our theme and send us your admin access so we can check.
Can you send an e-mail to eryamanengin@tdelektronik.com? I cannot create a support request because my 6-month period has expired.
Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you. I sent it.
Please temporarily disable all plugins that are not related to our theme.
I created a test subdomain and disabled all plugins from there. Again, I can’t download xtemos templates with elementro. Can you check it via the test url? The username and password are the same as the password I sent you.
https://test.tlsrobotik.comAs we can see, all plugins are still enabled. Please disable them on your staging website so we can test this.
I disabled all plugins on the site. Thank you for your support. I would be very happy if we can find a solution
We have whitelisted your server’s IP. Please test how it works now.
The problem is solved thank you very much. You are really a very professional service provider thank you very much
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
I bought the woodmart theme and I use it on my domain name www.tlsrobotik.com. I got an error while updating the theme today and I wanted to remove the license and install it again. When I removed the license, I could not add it to my site again. I want to create a support ticket for this situation. Since my license period has passed 6 months, I could not open a support ticket on the woodmart forum section, so I wanted to create a ticket here. I would be very happy if you can help me with the subject.
It accepted that I entered the license manually by typing it. But when editing the page with Elementor, I want to use the xtemos ready temples and I choose the ready template, but it does not transfer it to the page. Is it because the 6-month support service has ended that I cannot do it or is there another reason?
Hello,
Could you please record a video of the problem so we can better understand what is wrong? Also, keep all plugins that are not related to our theme temporarily turned off.
Kind Regards
I downloaded the latest version of the theme from themeforest.net and updated it manually. I can’t download xtemos template with Elementor. What could be the reason?
Please disable all plugins that are not related to our theme and send us your admin access so we can check.
Can you send an e-mail to eryamanengin@tdelektronik.com? I cannot create a support request because my 6-month period has expired.
dear partners!
We have a new client at our company (we are a small agency in Greece) who is in the wholesale food trade. He wants a presentation of all his products in the form of a catalog (not an e-shop). He has about 8 main food categories, 64 subcategories, and around 300 sub-subcategories. I have all the products in an Excel file. There are quite a lot of products. Some of his competitors display their products using PDFs.
I would like to ask if the theme is capable of handling this project and if we can display the products in rows (without images) instead of using a grid layout.
Thank you in advance for your support.
Best regards, Triantafyllos Vlasopoulos
Hello Triantafyllos,
Thank you for your interest in WoodMart! The theme is capable of handling large product catalogs and is a great choice for product presentation without an e-shop setup.
Here’s how it can fit your requirements:
1. Catalog Mode: WoodMart supports catalog mode, allowing you to showcase products without e-commerce functionality.
2. Flexible Layouts: You can display products in rows (list view) without images using custom layouts or built-in features with slight customizations.
3. Category Management: It can easily handle your structure of 8 main categories, 64 subcategories, and around 300 sub-subcategories.
4. Data Import: Importing products from your Excel file can be done using WooCommerce or third-party plugins for bulk import.
If you need help setting up the layout or configuring custom views, we’re here to guide you.
Kind regards
Hi,
i am using my own designed bannar image.( not using slider defult options). I want to add links on slider. can you guide me how can i do it. I do not want to add buttons as buttion is already in bannar images. please guide me
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hi,
URGENT
I’m using your theme since a few years with no problem, now the child theme is marked as “not active” and it use to be active because I use it. so I do not understand what is going on and I don’t whant to mess the actual installation. Is this something that changed during an recent update?
Thanks
Hello,
Could you please send us a screenshot of the problem so we can better understand what you mean?
Kind Regards
Hello,
Please send us your admin access so we can check what is wrong with it.
Kind Regards
Sended! Thank you!
[03-Feb-2025 07:47:21 UTC] PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /wp-content/themes/woodmart/inc/integrations/elementor/elements/products/products.php:516
Stack trace:
#0 /wp-content/themes/woodmart/inc/integrations/woocommerce/functions.php(2448): woodmart_elementor_products_template()
#1 /wp-includes/class-wp-hook.php(324): woodmart_get_recently_viewed_products()
#2 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#3 /wp-includes/plugin.php(517): WP_Hook->do_action()
#4 /wp-admin/admin-ajax.php(207): do_action()
#5 {main}
thrown in /wp-content/themes/woodmart/inc/integrations/elementor/elements/products/products.php on line 516
Products block in Gutenberg with the Recently viewed data source.
Hello,
Please send us your admin access so we can check what is wrong. https://themeforest.net/user/xtemos
Kind Regards
