720 comments found.
Good morning. My website has become empty. After the last update, the data migration process always aborts, it reaches 63% and then it stops there. I have tried several times and it always happens the same, the process reaches 63% and then it stops, it doesn’t go beyond that. I have lost all the traffic that was coming in.
Hello, Thank you for reaching out.
Please generate a support ticket, and our team will assist you in resolving this issue as soon as possible.
Is it possible to have ads before or during videos with this theme?
Hello,
Thank you for reaching out.
Yes, you can use ‘Streamit – Live Video Streaming Player WordPress Plugin’ : https://codecanyon.net/item/streamit-live-video-streaming-player-wordpress-plugin/33309259 for that.
The Streamit Live plugin supports ‘Preroll, VAST/IMA, and HTML ads’.
I put in a ticket and the team just kept telling me IM installing the update wrong. I asked for help when I was clearly receiving errors during installation and the team is not interested in helping me. When I first purchased this theme I had installation problems and the team immediately jumped onto the site and fixed the issue for me. Now there just texting me saying im doing it wrong. This is ridiculous. You made changes to the site and expect me to just figure it out. My site was working great before this update and now its completely broken. I will be leaving an awful review on this product.
We have responded in your ticket. Kindly continue in your ticket.
Hello, please does this support prestoplayer?
Hello,
No, our product does not support PrestoPlayer. We use the Plyr.io media player instead. You can check it out here: https://plyr.io/.
Hello.
I purchased your ‘streamit-video-streaming-wordpress-theme’ yesterday. I have two questions for you. First, there is no problem in the desktop environment, but when I access the site on mobile, the thumbnails are often not visible. I think this phenomenon must be fixed. Second, I wonder if it is possible to remove the footer credit at the bottom of the footer. I know you are busy, but please reply.
Could you please generate ticket our team will help you https://iqonic.desky.support/support-tickets
Hello,
There are a lot of frustrating and unnecessary errors in the theme. For example, after importing the demo data, I have to re-upload all the title texture images and the IMDB logo because the theme does not recognize the correct paths due to existing errors.
Not only that, but the Vertical Thumbnail Banner slider also has issues. When I set the number to 1, it appears and works normally, as shown in the following image.
https://prnt.sc/n2PHFdTlxfkeHowever, when I set it to 2 or more, it doesn’t work at all and completely disappears.
https://prnt.sc/xO93KoxDgrUH https://prnt.sc/xMuSK8OUnGLaHonestly, the number of errors in the latest update is extremely disappointing.
The most frustrating issue for me is the streaming servers feature—the section is there, but it simply doesn’t work. This has been the most annoying and disappointing problem of all.
We have responded in your ticket, kindly continue in your ticket.
Hello,
It looks like the new update has a lot of issues.
First, there are problems with the file paths. When installing WordPress and the theme, everything works fine. However, when I reach the step of installing the plugins, then importing the demo data, there are always issues with Bootstrap files and errors during content import. This causes elements like the titles to disappear completely from the site, including episodes, the TV Show section, etc.
Please review the following issue:
wp_enqueue_script(‘streamit-admin’, plugin_dir_url(FILE) . ‘assets/utilities/main.js’, array(‘jquery’), ‘1.0’, true);
wp_enqueue_style(
'streamit-admin-dashboard',
plugin_dir_url(FILE) . '/assets/css/streamit-admin-dashboard.css',
array(),
'1.0'
);
wp_enqueue_style(
'streamit-admin-bootstrap',
plugin_dir_url(FILE) . '/assets/css/streamit-admin-bootstrap.css',
array(),
'1.0'
);
The /assets/ path always has problems, with missing files from the original package downloaded from ThemeForest.
Additionally, there is an issue with setting download and streaming links. There are fields to add multiple streaming links, but only the first one appears, and the rest are ignored.
There are many errors I’ve encountered since purchasing the theme, and I haven’t been able to benefit from its features—only wasted time.
Looking forward to your response.
We have responded in your ticket, kindly continue in your ticket.
Only movies or Music can also be posted?
The Streamit Video Streaming WordPress Theme is primarily designed for video content, such as movies, TV shows, and web series. While it doesn’t explicitly mention support for audio-only content like music.
The template looks great is what we need, but we are also interested in creating an app for Android and IOS devices.
Do you count on the service to create the application?
Hi, yes we have an app for Android and iOS devices. The app will work with your WordPress backend. You can visit here: https://codecanyon.net/item/streamit-flutter-video-streaming-ui-kit/28533546
Excellent, can it work as a pwa?
No, it dows work as a pwa as of now.
I have few pre purchase questions:
1. I want to set a price for individual movies not subscription based, is it possible?
2. I want to host my content in swarmify and connect with your theme, the swarmify provides video code as html file with their tag, is it possible to integrate?
A-1) Sorry to say, but that module is currently not available in our product.
A-2) If they provide an iframe, then it is possible to run it on Streamit.
Its not working. It is saying /media_player/movie_33.
Oops! This Page is Not Found. The requested page does not exist.
For this problem i go to Setting/permalink and choose Plain and save.After that Choose Posta name and save and it will work
Please submit a support ticket at https://iqonic.desky.support/ Our support agent will help you.
Its not working. It is saying /media_player/movie_33.
Oops! This Page is Not Found. The requested page does not exist.
Support Page also not working.
Please submit a support ticket at https://iqonic.desky.support/ Our support agent will help you.
i have try to upgrade my site and im seen many issue in it. im try to import ott-home.json .. as document following all set but unable to import file.
second when we import movie or tv its not import cast and crew data how to import that ?
Hello,
Can you please generate a support ticket? The support team will assist you with this issue and provide a solution.
stuck on 70% Migration for about 9hrs now .Good thing is i tried on my backup website (500gb).Not even thinking to update my real website (about 4tb of movies on it) to 4.0
Could you please generate support ticket. our team will help you: https://iqonic.desky.support/support-tickets
Can’t install theme demo because of the “Social Login, Social Sharing by miniOrange” plugin won’t install. Has the plugin been discontinued? https://ibb.co/x8KmHTDV
Looked for it in the WP plugin directory and it’s closed https://en-ca.wordpress.org/plugins/miniorange-login-openid/
Hello,
Thank you for reaching out!
Please create a support request at https://iqonic.desky.support/ , and our team will be happy to assist you with this issue.
hi team when exactly we ca expect the new update to arrive ?
We want to inform you that our team is working diligently and will release the new update as soon as possible.
hi, i change some settings in commenting but it doesnt take effect. everytime i refresh the page it takes back the previous settings
and comments are generating itself like a spam, how can i stop it? thanks
hi, please respond…thanks
Hello,
We apologize for the inconvenience you’re facing.
Regarding the issue with commenting settings not taking effect and spam comments being generated, please generate a support ticket for this issue. Our support team will assist you and help resolve it as soon as possible.
Thank you for your patience.
I have a mixed use case where subscribers will get access to certain videos on monthly or annual plan, but also can purchase one off series or individual videos on a case by case. Possible off the shelf? Also, some users will pay a super premium to access all the subscription videos and the extras. Possible?
Hello, Currently, there is no functionality available for purchasing individual videos or series directly.
If you want to have a flow with both a premium and super premium plan, then when a user purchases the super premium plan, they should be able to access the premium movies. However, for this to work, you will need to select the super premium plan for each movie or video to grant access. This is how the flow works currently.
If you have further questions or need assistance, feel free to reach out!
Hello, please I want to buy the 4 of these products. But I have some questions.
1. Does this work with the laravel version? I mean can’t both this and the live stream be on the same platform? And for the flutter app, is the livestream app different as well?
2. Please which most affordable storage and cdn do you recommend to store and serve videos effectively? And which wpoffload media plugin does this support? Or does it come with one? Thanks
Hello,
Thank you for showing interest in our products!
1. Streamit WordPress does not work with the Laravel version. The Live Streamit plugin works exclusively with the Streamit WordPress theme and is not compatible with Laravel. Additionally, the Live Streamit functionality is designed only for use within the Streamit WordPress ecosystem.
2. For storage and CDN, we recommend using popular and affordable options such as AWS S3 with CloudFront, or DigitalOcean Spaces. Regarding WP Offload Media, you can use it as Streamit only creates post types, so it should work. However, please note that we have not tested compatibility with WP Offload Media yet.
If you have further questions, feel free to reach out!
I’m looking for a solution that has metrics: - monthly reports of unique views for each video from users - how many videos each regular user watched (and which ones) - how many times each video was streamed (unique watch times)
Is that included in this solution? If not then do you know what plugin can do that?
Thank you
Hello, This feature is not currently included in our product. If you need it, we can provide it through customization. Please let us know if you’d like to proceed, and we can discuss the customization details further. Thank you.!