21 comments found.
my purchase code is not working, to activate the theme
Did you activate the code before?? Can you try to create ticket with purchase code and admin access so that I can try to check it for you??
https://rstheme.com/supportnot activated before… only on 1 domain installed
Please try to update following of your server. After updating try to activate the code again:
Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit = 256M
PHP max_execution_time = 600
PHP Post_max_size = 128M
PHP upload_max_filesize = 128Mhow to do that?
From your hosting PHP.INI. If you will not able to find it try to contact your hosting – they will help you. Thanks
I just disabled your hosting plugins and then tried. Purchase code activated. If you want I can import demo data for you. Thanks
Wait I am importing demo data for you. Thanks
i have set it via my cpanel
Demo also imported successfully. thanks
You have listed the theme as being Woocommerce compatible but there isn’t any shop in the demo pages?
Yes, If you will use woocommerce it will work with styling. As you are wanting to show shop page we will release update within tomorrow. thanks
Can we see how it works on the backoffice before purchase ?
Sorry we don’t have options. But I can ensure you as we built website through elementor – you can change everything from backend. Thanks
emlentor not working
Try to create ticket so that we can check it for you. Besides of this you can try following:
i) Try to save the permalinks – Settings -> Permalinks
ii) Try to Clear CSS & Data – Go to Elementor>Tools ->Click Clear Files & Data. Make sure to click Save changes.
If still not work try to create ticket:
https://rstheme.com/supportIs all themes supported RTL ?
Yes, thanks
Dear rs-theme Support Team,
I am writing to inquire about the Right-to-Left (RTL) support in your themes.
I’ve noticed that only one demo currently supports RTL, and I was expecting this support to be available across all your demos.
Do you have any plans to add RTL support to all your demos in the near future? Providing this functionality in all templates would be extremely beneficial for users creating websites in Arabic or other RTL languages.
Thank you for your time and attention to this matter. I look forward to your response and clarification.
I got your questions and then I send you reply – Yes. All pages are demo compatible.
Thanks
How can I deactivate an already activated theme if I no longer have access to the old WordPress installation? The deactivation button is therefore no longer available. I have changed the domain.
Try to create ticket with purchase code support team will reset it for you. Thanks
https://rstheme.com/supportHello, Getting blank pages after importing demo
I’ve created ticket and raised concerned on chat, but received any response
We always reply within 24 hrs. I think after creating ticket you also got message about the response. Usually we try to reply as quick as possible. It was issue with elementor version related. I just reset demo data and going to import demo data. After finishing I will send you reply into the ticket. Thanks
Thanks for replying and fixing the problem. its working now.
Welcome 
Hey, I cant use the same license in subdomain? Seems cant activate in my subdomain, e.g main website example.com, I cant use in blogs.example.com?
One purchase code for one website. If you will activate anywhere it will not work. Try to activate it one main domain. No need to activate on dev. Thanks
Can I use on subdomains? As for other themes I normally use on parent domain and subdomain
You can use theme. But you can’t activate multiple installation.
In relation to the purchase of this template, I had problems with the import of the demo “consulting-agenc”y which is not available for download. Do you have any information on how to solve the problem? Thank you very much and good work.
This theme is contained with all demo homepages and innerpages. You have to import demo data and then you have to set the desired demo as you homepge. Try to follow following link:
https://rstheme.com/docs/techtlk-wordpress-theme/general-settings/homepage-settings/for multilingual support, do we need to purchase WPML separately?
No need to use WPML – you can use free version -Polylang. Thanks
Hello sir, contact form 7 is configured but mail not sending to our gmail id
Nice theme, just yesterday purchased. will reach you for any help needed. thank you.
This theme have bugs, support team doesn’t fix it, they just close the support ticket whenever tried.
Everyday – you are creating ticket – I am fixing your issues and replied. You are breaking and starting again.
https://prnt.sc/D0Gekam2rk9PI’m not breaking and starting again, i’m trying to apply same button on desktop header but it doesn’t show on frontend just like mobile menu, all i wanted is to fix it or tell me the way how to do it.
i’m trying to apply same button on desktop header but it doesn’t show on frontend, what you did on mobile header please tell me or do it by yourself.
You have 100% option for customizing if you know elementor well. Check again now both desktop and mobile.
Thanks for fixing it for me. Great support!
Thanks for your patience and getting it.
Where can I change the topbar that show “support@company.com” contact number, new jesrsy etc… been searching everywhere and I just couldn’t find it
Try to following video so that you easily change site colors, header and footer. If you will edit header through elementor you can change it easily.
https://www.youtube.com/watch?v=Yue48fUXuqI&list=PL-x9xX5BRsIJfaL7T4t4y2yuqVNuS6fcr&index=2multi language .. right?
Yes, it’s support multilingual. Thanks
can not install themes and import demo data error
https://drive.google.com/drive/folders/1ctIARS738vRUR-21BQUpHk5mLR6YM0sU?usp=sharingDemo import issue related to hosting configuration not matching with theme requirement. Would you try to create support ticket so that our support team can look your issue??
Waiting for your response.
Thanks
Import Failed Whoops, there was a problem importing your content.
Import Failed Error: error (504)
how to import ? https://rstheme.com/docs/techtlk-wordpress-theme/getting-started/import-demo-data/one-click-import/Please try to update following setting of your server:
Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit = 256M
PHP max_execution_time = 600
PHP Post_max_size = 128M
PHP upload_max_filesize = 128MI set it up as you told me. Now the web page is not working after you installed the system for us. Please fix the problem as soon as possible.
It was related to cache – we just purged cache. Everything is fine now. Thanks
Excellent service, thank you so much
Welcome sir
I have Contact the Support about one page demo problem and they have solve the problem instantly.
It’s pleasure – you are happy by our support. Thanks
Hey guys,
Love the theme and as you can see, already purchased it. Would you mind add the change logs as well, so we can see what updates has been made? Thank you!
Changelog Updated. Thanks
Thank you! much appreciated!
Welcome
Excellent job! Best of luck with sales!
Thanks:)
