249 comments found.
Currently, the theme does not show an option to show a post excerpt in the mobile view. Is it possible to edit that?
Thank you for reaching out!
You can use the CSS code below and add it to Appearance > Customize > Additional CSS:
@media only screen and (max-width: 767px) {
.post-excerpt {
display: block;
}
}
If you need further assistance, please don’t hesitate to reach out:
Click here to get theme support
Regards,
You are amazing; thank you for the code! It worked like a charm ♥
Thank you very much !
Hello, a question.
Is it possible to enable review criteria and reviews globally? Without going to each post to enable them? Thank you
Hi,
Thank you for reaching out!
Currently, the theme does not support this feature directly. However, you might consider exploring third-party plugins to achieve the desired functionality.
If you have any other questions or need further assistance, please feel free to ask!
Click here to get theme support
Best regards,
Poor seo…. just check following url rich result test. Each page 26 article shecmas showing…. .https://demo.themeruby.com/look_fashion/fashion-pretty-sweet-young-woman-enjoying-a-taste-lollipop/
Thank you for your attention.
Currently, we do not find purchase information associated with your account. It may be premature to evaluate the theme’s SEO as poor without experiencing the full, updated version.
If you purchase our theme, we are committed to providing comprehensive support and resolving any related issues.
Please note that the demo version you referred to uses an older version of our theme, which has not been updated recently. Despite this, the mentioned issues do not entirely impact the overall SEO performance.
We have since made updates to the theme. We encourage you to check again and see the improvements.
Thank you for your understanding and consideration.
Best regards,
Hi. How can i add table of contents? what’s shortcode for toc?
Thank you for reaching out to us.
In order to provide you with effective assistance, I recommend contacting our support team directly using the following link: https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team is equipped to handle any inquiries you may have regarding the theme, and they will be able to provide you with prompt and helpful assistance.
Regards,
How to change the font?
Thank you for purchasing this theme.
Our support team has replied to you via the support email. If you have any questions, please continue the discussion via email correspondence.
Hi, I would like to add an image gallery slider to individual posts, but it seems the only gallery option is a grid format, is that right?
Thank you for purchasing this theme.
We are a little bit unsure about the element you mentioned. Could you please contact us via the support tab and then provide detailed screenshots: https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
So we can better understand the element and assist you accordingly?
Thank you!
Hi, on the post page there is a caption of page picture at the bottom of page with class thumb-caption. How can i remove it ?
Our support team has replied and resolved the caption issue on the post page. If you have more questions or need further assistance, please feel free to contact us via email support.
Many thanks!
Hi Theme-Ruby. Can we put numerical pagination at the end of blogs? I could only see it on category pages.
To effectively assist you with your inquiry, please contact our support team directly using the following link:
https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/support
Our support team will gladly assist and help you to solve issues.
Regards,
Hello
I don’t see the Page or Ruby Composer anywhere when I edit a page. This is in step 6 of your documentation. I am using Look 5.8 and have the plugins (Look Ruby Core, Look Ruby Import Demo, Redux Framework, Extendify) all installed. I can’t create a home using Ruby or use and edit the theme at all.
Can you kindly please help? Thank you.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist you.
Hi ! is there a way to disable the lightbox on post featured image ? thanks
Thank you for interest in this theme.
That is an option, you can turn it off if you want.
Regards,
Hi, is there a way to move comment box on post close after post content?
Welcome back to us.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Thanks!
Hello,
I wanted to add my Telegram channel as the Custom Site Social Profile. I entered Custom Social URL and Custom Social Name and fa-telegram under the Custom Social Icon setting. As a result, the icon appears blank. If fact, all 41 new icons from Font Awesome 4.7 don’t load, the others work fine.
Could you please kindly advise how I can add my Telegram channel among other social media on my website correctly?
Thanks.
Hello,
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Hi, I really like your theme. I wanted to buy it until I read the comment that stated the theme does not support the feature of a View Cart button or widget anywhere except for the link under Shop. If someone adds an item to the shopping cart and then goes off to read a blog post, I want a View Cart link prominently displayed so they do not forget the item they wanted to purchase. Is this a widget that you can create and add to the theme? It is very important to have a View Cart button appear once items have been added to the shopping cart. Thank you for your time.
Hi,
Thank you for your interest in this theme.
We will be happy to assist in this matter if you purchase this theme.
Feel free to contact us if you have any other questions.
no new update? redux frameworks need to be update
Hi,
Thank you for your interest in this theme.
We use a custom version of Redux. And our support team is always ready to help the customers if they have any issues with the theme.
Also, you can install and active this plugin if you would like to use the latest version. The theme will automatically load this plugin if it found.
Is this theme actively supported?
Hi,
When you purchase this theme, you have 6 months of premium support. You can buy the extended support to get 12 months of support.
Our support team will reply and help you within 24 hours and 7 days/week.
Regards,
Hi,
I love this theme, but I want to know if you will continue to update it. I see the last one was on October 2021. Please also let me know if I can safely upgrade to the last version of wordpress available. Thank you!
Hi,
Thank you for your kind feedback.
At this moment, We haven’t seen any issue in WP 5.8.
If you have any issue, please contact our support team, we will be happy to assist you.
Also, we will release a new update with some new features soon.
Regards,
Hello. I have a question. When I change the editor to ruby composer, how can I go back to the simple editor?
Hi,
We recommend you to create a new page for the standard page content. If not, you can use HTML/shortcode block to add your raw HTML content in the page built with ruby composer.
If this doesn’t what you are looking for. please contact our support team here:https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Then be more specific your issue. Our support team will gladly assist you.
Regards,
Hi May I ask how to freeze the navigation bar when I scroll the page? Because the navigation bar will be disappear when I scroll down the page. But scroll up is OK.
Mobile view: How can I freeze the header even in scroll up or down the page.
Thanks
Hi,
Thank you for purchasing this theme.
You can turn off the smart sticky to make the navigation always stick in Navigation settings of the Theme Option. Please contact us via the support URL:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support/
So our support team can assist you.
Regards,
Hoping you can answer this…does the theme have the ability to add a widget or plugin to add a promo box like this demo video? https://www.youtube.com/watch?v=jvFbAYAVQlo
Hi,
Welcome back!
Yes, this is possible. You can follow the video instructions to add it into your website.
Feel free contact us via the support tab if you have any questions.
Regards,
We’ve already tried contacting you via your support link 4 days ago and never received a reply. Is this theme still being actively developed?
The documentation provided in your theme for connecting the Facebook and Instagram API’s and like counts is out of date and no longer works. Links in your help documentation such as http://instagram.themeruby.com/ just go to 404 pages.
We have managed to configure everything ourselves, except for the Instagram ‘like’ count. The widget appears to be using the old v1 Instagram API (which has been depreciated for over a year) rather than the newer Instagram Open Graph API.
Can you please advise how to configure the Instagram access token key for the sidebar widget named “[SIDEBAR] – Social Counter”?
Thank you.
Hi,
Thank you for your purchasing this theme.
Our support team replied to you 4 days ago. However, it seems that something was wrong with your mailbox. The email couldn’t deliver to your mailbox.
We also send a message to another your email. Have you received it?
If not, Could you please use Gmail and contact us directly via this email:themeruby@gmail.com
Our team will gladly assist you.
Regards,
