19 comments found.
the only plugin i cannot install is the Sw Mega Menu because its crash my site to troubleshooting mode i need to disable it its the only plugin that are not install
could u give me a update plugin or a link to download it please thanks
Hello,
Please submit a ticket on support.wpthemego.com
Our support team will check and resolve your issue.
Thanks!
Does your theme accept offline payments from customers? Such as bank deposits and/or wire transfer?
Hello,
Thank you so much for contacting us.
These are default features of Wordpress and it is configured in the payment settings section.
If you love our theme, hurry up and buy it soon.
Thanks!
Hello,
I bought a digitax theme, I’ve successfully imported the theme, but Today I’ve noticed admin panel after login showing blank page.
Kindly take a look ASAP and let me know if you need WordPress admin credentials. I’ll be happy to share them via email.
Hello,
Thank you so much for contacting us.
Please submit a ticket via this link: https://support.wpthemego.com/ and give us all info about your site. Our team will check and help you solve it.
Thanks!
Hello,
I’ve successfully imported the theme, but I’ve noticed a few issues: - Some colors are not displaying correctly - The footer layout appears different from the demo - Menu links are not functioning properly
Kindly take a look ASAP and let me know if you need WordPress admin credentials. I’ll be happy to share them via email.
Hello,
Thank you so much for contacting us.
Please submit a ticket via this link: https://support.wpthemego.com/ and give us all info about your site (account admin, ftp…). Our team will check and help you solve it.
Thanks!
Hello,
I have created a ticket. Kindly take a look ASAP. Thanks.
Hello,
Thank you so much for contacting us.
Our team have checked and replied to your ticket. Please check it.
Thanks!
If i open others pages in the back end they have no problem but the home page 1 and home page 2 does show this error:
There has been a critical error on this website. Learn more about WordPress diagnostics.
I have oponed a ticket but for the moment no solve no answer.
Thanks to AI isucceed solving the issue by myself. is was due to the pligin sw-post-elements wich need update because SW Post Elements tries to use an Elementor\Core\Schemes\Typography class which no longer exists in recent versions of Elementor, especially higher than 3.0.1
Hello,
Thank you so much for contacting us.
We will review this issue. Also, our support team has responded to your ticket. Please follow it.
Thanks!
Site crashes when I activate this plugin; SW Post Elements
Fatal error: Uncaught Error: Class “Elementor\Core\Schemes\Typography” not found in…
Hello,
Thank you so much for contacting us.
Please submit a ticket via this link: https://support.wpthemego.com/ and give us all info about your site. Our team will check and help you fix it.
Thanks!
Hi, I have imported the demos and its empty.. When I open the website its all white.. Non content… https://prime.webtim.ba
Hello,
Thank you so much for contacting us.
Our team replied to your ticket. Please check it…
Thanks!
Hi, can it be for digital products? also is it rtl like i wanna translate it to arabic
Hello,
Thank you so much for contacting us.
This theme is perfect for digital products. And our theme supports multi language. So if you love our theme don’t hesitate to buy it now.
Thanks!
Hi, I have a bad problem because when I import demo, it crashes and show this message in my web and admin:
There has been a critical error on this website.
Learn more about WordPress diagnostics.
In admin I can see a message that this two plugins doesn’t work with woocommerce: Sw Product Brand Sw Product Bundles
Hello,
Thank you so much for contacting us.
Please submit a ticket via this link: https://support.wpthemego.com/ and give us all info about your site. Our team will check and help you solve it.
Thank!
After elementor update to 3.26.1 or more getting Fatal error: Uncaught Error: Class “Elementor\Core\Schemes\Typography” not found for the theme core addons SW Post Elements, SW Woo Elements
Please update theme as well.
Hello,
Thank you so much for contacting us.
Please submit a ticket via this link: https://support.wpthemego.com/ and give us all info about your site. Our team will check and help you fix it.
Thanks!
I’d like to request a domain change? xxxprince.com >>> rdy4u.com
Hello,
Thank you so much for contacting us.
Please submit a ticket via this link: https://support.wpthemego.com/ to get help from our team.
Thanks!
Hi,
A suggestion
Can you add ready-to-import blocks? That would be great and quicker to add to pages, especially blocks for services for companies, company presentations, etc.
I’ve used this in other themes, if you added it to yours, it would be perfect.
Hello,
Thank you so much for your comment.
We will discuss this with the development department. However, please explain further to us or attach some images for us.
Thanks!
ok, there are themes that come with ready-made inner pages, pre-configured with image carousels, ready-made blocks with company presentations, company services, etc., etc.
I’m attaching the image
https://freeimage.host/i/2dvG2UPHello,
Our theme is built with Ecommerce. Therefore, service-related widgets are not available yet.
However, we greatly appreciate your suggestion and will consider developing it for future themes.
Thanks!
Hi, I understand, but could you add some inner pages to this theme too?
Hello,
If you need please send us your requests. We will help you to customize.
Thanks!
Good theme,
However, when importing the demos, the 3 options for me to choose the import as mentioned in the theme documentation do not appear.
Can you solve this?
Hello,
Thank you so much for contacting us.
Please submit a ticket via this link: https://support.wpthemego.com/ and give us all info about your site. Our team will check and help you solve it.
Thanks!
Ok, which department do I select?
I have already submitted it to ThemeForest
Hello,
We have received your ticket and will try to respond as soon as possible.
Thanks!
Pre purchase questions, does it include elementor PRO?
Hello,
Thank you so much for contacting us.
Some features of this theme are built using Elementor Pro. However, due to ThemeForest’s latest policy, we cannot include Elementor Pro in our theme package.
If you purchase our theme and wish to use Elementor Pro features, please contact our support team through this link: https://support.wpthemego.com/ to get support.
Thanks!
But it is possible to use Elementor Pro features with this theme? Give ma an idea on how to activate with you theme
Hello,
We built all the theme’s features with the free Elementor version. So you needn’t to use Elementor pro with our this theme.
If you still want to use Elementor pro, we can send you a license and you can pay monthly for Elementor pro.
If you have already Elementor on your website, you still can use our theme with your Elementor pro.
Do you have another question? Please tell us.
Thanks!
Excellent job! Best of luck with sales! 
Thank you!
hi I’m the first buyer
I bought a digitax theme A fatal error occurs immediately after installation.
thanks all. your support
Thank you so much for choosing our theme. If you have any questions please let us know.
Thanks!
is it multivendor?
Dear sir,
Yes, our theme supports all multivendor plugins.
If you buy our theme, we can help you install and configuration the plugin.
Thanks!