62 comments found.
Has this theme been abandoned ? It no longer installs, and the most recent update was in October 2024. Importing demo data still fails. What’s really going on ?
Sorry sir changelog was not updated. I just updated it changelog. Last updated on 07 May 2025
Demo import fails depends on your server low PHP configuration. Would you try to update following setting of your server and then try to import demo data again:
Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit = 256M
PHP max_execution_time = 600
PHP Post_max_size = 128M
PHP upload_max_filesize = 128MThank you very much. However, you made a mistake with the date in the Changelog section of your product page: you wrote May 2024 instead of May 2025.
Ohh sorry. Just updated again. Thanks 
The documentation link does not work.
I purchased the theme and during installation, the purchase code does not work. help me please.
You purchased theme 6+ months ago. I think you used the purchase code to any website that’s why not working. Try to reset purchase code from that website. So that it will work to your desired website. Thanks
But the old website no longer exists, its domain name no longer exists and its hosting has been interrupted. how to reset the purchase code in this context? It’s a bit complicated since the site no longer exists.
You need to reset purchase code. Create support ticket with purchase code so that support team can help you.
Thanks
I made a request for assistance by taking a ticket from support, but my request has not yet been taken into account. I really need help, it’s very urgent.
Which email used for ticket??
I just reset purchase code for you. You can try now. Thanks
I was able to insert the purchase code and it worked fine. However, a problem persists: during the installation of the plugins, the system displayed “Fatal Error”, then it is impossible to import demo data. So I decided to start from scratch, that is to say: delete the site and restart it. But in order to prevent the purchase code problem from arising, I want you to show me how to reset the code via the Wordpress Dashboard. If possible you can reset it again so I can start the site from scratch. I remind you that there is no “Theme Options” in my dahboard. I hope everything was explained well. Thank you very much.
Did you install latest theme and plugins?? Your support expired and try to renew it. Thanks
Hey, When u mention that this theme is woocomerce ready means, i can add products/services and people will be able to see add to cart and various other options related to purchase in the front end of the theme as well?
Yes, You are right. All functionality should work with theme. Thanks
I checked your theme description, it mentions – WooCommerce Demo Included. Can you please point me to the url of the same. I am unable to find any in the preview
Hello the theme seems to be missing many files. I tried a support chat on your website and received no response. I have already submitted a ticket.
Thanks for creating ticket. I just checked your ticket – you didn’t import demo data that’s why not available all pages. Files not missing I just checked again. If you will import demo data then your site will be look like demo. If you will share access of your website then we will able to import demo data for you.
Thanks
Excellent theme. With a little more work, you will be able to get it 100/100 on Google PageSpeed and with Core Web Vital approved. Keep improving, I’ll buy it soon!
As we have more demos that’s you will not get 100/100 – even not have any theme with this feature. After buying and completing development of website – you have to work on optimization. Thanks
Why does this template require Woocommerce if we are not planning to use it for e-commerce?
If not needed you don’t need to install it. It will not affect your website as it’s required.
Thanks
I been trying to update the “meet our team” pictures and it wont update please advice how to it changes on the featured image but not on the single page
Meet our team pictures should update from featured image. And for single page layout we created through Elementor. If you will not able to edit through elementor please try to check the post types from elementor setting so that you can through Elementor.
https://rstheme.com/docs/tekone-wordpress-theme/getting-started/elementor-settings/I sent an email to help me in demo upload
I already send you reply please try to look. Thanks
Done thank you
Welcome
is easy to creat multi language version for website?
Yes, you have to use multilingual plugin for doing it. Thanks
how to change my contact page header and footer is my home page style?
I already set header style for you. Please check reply to ticket.
Thanks
thank you so much, you guys so helpful
Welcome
I already sent ticket for page speed and menu is not working on my moblie phone
Okay after looking tickets- will send you reply. Thanks
How to add filter tab to portofolio?
Try to RS Portfolio Filter Addon so that you will get option for filtering. Thanks
I’ve activated the feature and use the block on elementor. But, on elementor and front end, there is no other options outside “all”. I want there are also button for other categories.
Please help. https://ibb.co/XYY8QM4
Would you create support ?
https://rstheme.com/supportI cannot import demo. Please help. I want this demo: https://demo.rstheme.com/wordpress/tekone/
And its dark version.
If possible, pleases import all home and other pages2 and contents.
I am going to import tekone dark for you. Please wait and will send reply to ticket. Thanks
I want the original version, not dark.
If possible to import both, please help
As both separate demo – you can active only one at a time. Thanks
You import the dark one, please import the original one. As i mentioned here: https://demo.rstheme.com/wordpress/tekone/
If only one possible to import, please import the original version. Thanks. Not dark.
Please solve my case sooner, it’s been 2 days. I want to give good review, but really slow support. Please be fast.
Yesterday I imported demo data for dark version. Because of weekend support was delay sorry for this. Do you want light version??
Yes. I need the light version. Really soon. Our project delay because of this. Please help sooner. We will give u good rating if do it sooner.
okay – I am going to do it now. Please wait. Thanks
I just imported demo data for you. You can check now. Thanks
Thank you. I will give u 5 stars.
Thanks
I don’t see the “description” box on the menus and can’t take out the numbers that are above please advice. like Home 11 Blog 8
If you will click on screen options then you will get option for checking the description. Try to look screenshot:
https://prnt.sc/NmIqIRAP9HiyI bought this theme for my agency, we tried to install it in the WordPress dashboard, it still doesn’t work. Loading always fails.
Once you have downloaded the theme package from Themeforest you must unzip it and upload only the inner zip file named WP Tekone.zip.
And before installing theme you should update server setting so that everything will work fine.
Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit = 256M
PHP max_execution_time = 300
PHP Post_max_size = 128M
PHP upload_max_filesize = 128MIf still facing issues please try to creat support ticket and share there your website site admin access.
Thanks
Hello! Can the site be used in multiple languages?
Yes, you can use it for multilingual. Thanks
I’ve purchased the License, for testing and adding contents I activated it another domain. Once I completed adding my content, I wanted to host the website in my main domain, but when I enter the license key says invalid, even though I deactivated the license key from my testing site. Please help its very urgent. with this at place I removed by old website
I just sent reply to your ticket. You are using purchase code one of your website.
I’m having issues my pages don’t have the excerpt option why?
Where you want to enable can you try to tell us so that we can try to check it. Please try to create ticket:
https://rstheme.com/supportHow do you enable comments for the blog? I can’t figure it out
Can you try to enable “Allow people to comment on post” from Settings -> Discussions.
https://prnt.sc/YYYgyVcYemx8If still not work please try to create ticket to
https://rstheme.com/support/I’m trying to change the blog main color from purple to other color I followed what you told other users and didn’t work please advise.
Can you try to create support ticket with your website admin access so that we can try to check?
https://rstheme.com/support
