12793 comments found.
Is it possible to configure the search engine for a specific region or specific listing categories?
II used this theme for a year without any major issues. However, recently, Elementor stopped working, and after troubleshooting, I’m confident the issue comes from the theme. I reached out in the comments—no response. I also posted in the support forum, but my comment was deleted! They require a paid support subscription just to address problems caused by their own theme. Why should I pay extra to fix their issues? If you’re considering this theme for a long-term project, think twice. No proper support, and once your initial support period ends, you’re on your own. Not recommended!
Hi,
Where did you post your comment? You can’t create a ticket in helpdesk without an active license, send an email from here and we’ll check your issue: https://themeforest.net/user/cmadurawala
As I mentioned in my previous comment, I don’t have an active license, so I’m unable to create a ticket in the helpdesk. My concern is that this issue is caused by the theme itself, and deleting comments instead of addressing them doesn’t reflect well on support. If long-term users are expected to pay extra just to fix theme-related issues, that’s disappointing.
That’s why I offered you to send us an email directly, by the way this is not a bug of the theme
What is your email address ?
Go here: https://themeforest.net/user/27collective and send a message, it will come to our email address
I want to use repeater in filters block. Is it possible? Detailed explanation: I want in race event to have repeater if race event has multiple trails (deferent length and elevation gain between them). On explore page i want range filter to apply for this lenght and/or elevation data.
Hi,
We have replied in your ticket
I understand you may receive numerous requests, but I believe my feedback regarding feature updates is valuable and reflects the needs of many users. As a paying customer, I’ve invested in your theme with the expectation of ongoing improvements and support.
I’m not asking for a bespoke solution, but rather enhancements that would benefit all users and keep the theme competitive. If your intention is to monetize modifications separately, that’s a business decision you’re entitled to make. However, please understand that this approach can alienate customers who expect a product to evolve with their needs.
A collaborative approach, where user feedback is valued, often leads to a more successful and sustainable product. However, dismissing customer feedback as ‘random orders’ is not an acceptable way to treat your paying user base
Hi,
We value your feedback and our updates always take into account feature requests made by theme users
About modifications, we don’t provide paid customizations at all so we’re not monetizing that part
How can we structure the filters so that users can first select New York City and then choose a borough (Bronx, Brooklyn, Manhattan, Queens, or Staten Island) in a hierarchical manner? Should this be implemented using a parent-child dropdown (where selecting NYC enables a second dropdown for boroughs) or as a nested hierarchy in a single field (e.g., “New York City > Brooklyn”)? Additionally, should this hierarchy be based on the Region field, the City field, or another structured data approach?
I wish to use your theme for a new project: a directory-listing with private access. In my project users must login and I need to show only selected listing to each user. Example: User A can read only Listing 1 but not listing 2; User B can read only Listing 2 but bot listing 1 etc. Could be possible?
Hi,
You would need a membership plugin to achieve this
When the next update will come?
Hi,
It will be during this week
Will this theme be updated any time soon? Also, what fits the page types best for seo, yoast or rankmath?
Hi,
There will be an update by the end of this week, Both Yoast and Rankmath work well with the theme
Hi, Can you please explain how to embed an iframe (google my map) in a listing page? Thank you
Hi,
Check here: https://docs.mylistingtheme.com/article/embedding-an-iframe/
It does not work ! The URL field ask for a valid URL, and the code provided in your documentation (n°2) for single page > content & tabs does not work with a google my map iframe. Any solution?
Share the iframe you’re tying to embed
found the error: use the url, only. Now it works good. Thank you.
Hi, how can i prevent the buttom go to the bottom, how can i fix this please. thanks
here the screenshot: https://prnt.sc/UjGMWcV9-r80
Hi,
It depends on the width of that section, you can increase the width in elementor for desktop devices and it’ll show in the same row
My website worked fine, but now elementor editor (left pannel) not loading. I tried to get solution from support website, but it displays renew support. I want to solve this issue.
Hi,
Which theme version do you have?
Version: 1.1 (i can see on themes section)
I need quick solution for this???? Please respond public solution or how can i contact you ?
We have replied in your other comment
Hello. How does the sales process work with WooCommerce? 1.- Each business owner can upload their own products separately or they must be uploaded by the administrator. 2.- When making the sale and collecting it, does the money reach the site administrator and then must it be distributed to the final owner of the business that uses this directory? Or what is it like? 3.- Does each owner user have control over setting their own gateways different from those of others and managing their orders and deliveries?
Hi,
1. Products are created by admin, if you want to allow users to create their own products you need a vendor plugin as well
2. It’s sent to the admin, again here with a vendor plugin you can automate this process to send the money to vendors and collect commission
3. That’s also controlled by site admin
Thanks! What is the vendor plugin, could you give an example please or where i get it ? Thanks.
You can use WC Vendors, Product Vendors or similar plugins
can import data from Wilcity theme?
Hi,
Try exporting your listings to a csv file then you can import them using wp all import in Mylisting
is this to import? https://scrnli.com/files/VCSnQ5B8i537So
Use this for import https://wordpress.org/plugins/wp-all-import/
can single listing be edited by elementor?
No listing pages can’t be edited with elementor
Hi,
Three questions:
1. I’m experiencing an error these last few days and it is that when I click on any dropdown (homepage search, explore listings or add/edit listing) a scrollbar appears at the bottom (it appears in any browser and regardless of whether it is a PC, tablet or mobile).
https://imgur.com/a/2S9UBja2. After updating font awesome on Elementor, any fa icons like .fa-map-marked (icon of map view button on explore page) have disappeared. Inspecting the icon it appears that the font is “normal normal normal 14px/1 FontAwesome”.
3. How can I separate amounts less than six figures in the search radius? (for example, 12500 becomes 12.500).
Hi,
Share your website
Can I share it to you privately?
Send it here: https://themeforest.net/user/27collective
Can you guys please consider changing the register/login option after a user clicks on the “Add Listing” instead of waiting until the user selects the package? Here’s why..
The most important reason why is because, we as directory owners are missing out on potential customers. If a user is prompted to register after clicking on “Add Listing” and they don’t “Add a Listing” we have their name and email address as a potential customer that didn’t complete the sign up. We can then follow up with them. This is a huge deal. This will benefit everyone using this theme.
Can you please consider this on the next theme update?
Hi,
So when do you want to show the login/register page?
Currently the prompt for Login/Register is after the user selects the package they want to buy. So it looks like this. >Add Listing >Choose Listing Type >Choose a Package >Register/Login
Please Change it to this.
>Add Listing >Register/Login >Choose Listing Type >Choose a Package etc..
The only change we need is the moment a user clicks on “Add Listing” it immediately prompts them to the Login/Register Page. Everything else is fine.
Can you confirm that this change will be made?
Hi, I would really like this feature. Can you guys please add this? For the reasons stated above.
Hi, I have a question about permalinks. I’d like to create a permalink in the following format: www.URLS.com/listing/author/name-of-listing. How can I achieve this?
Hi,
That’s not available unfortunately, try using plugins like this one https://wordpress.org/plugins/permalink-manager/
Waiting for response to this comment – I want users to register first before they see the pricing packages. How do you do that?
I have replied below
I want users to register first before they see the pricing packages. How do you do that?
Hi,
We don’t have an option for this
You can try this plugin to create the shop page with elementor: https://wordpress.org/plugins/shopbuilder/ And then a plugin like this one to hide content for non logged in users: https://wordpress.org/plugins/visibility-logic-elementor/Hi,
We are experiencing indexing issues on our website’s listing pages because the content and links are not present in the HTML source code. We investigated pre-rendering options but couldn’t find a solution. How can we migrate the pages from Client-Side Rendering to Server-Side Rendering to include the elements to HTML rendered version? Or can you suggest an alternative solution?
https://refdubai.ae/category/italian/ https://refdubai.ae/tag/breakfast/ https://refdubai.ae/region/the-palm-jumeirah/Thanks for your support in advance.
Hi,
Not sure what you mean because you have shared links of some of your terms but your question is about listings. How do you mean they are not rendered?
Hi Sir, It’s been long time, kindly see if you can update your theme to include:
1. Better FAQs option like there in hubhood 2. Better Repeater Option to design it more and add bit more options 3. Make it Mutivendor Ready 4. Popup Option for Signin 5. Advertisement Options are very limited (can add header, bottom area, above and below listing content – leaderboard). 6. Ad Campagin option like there in Listeo 7. Can add QR verification and SMS integration (Twilio) 8. Option to embed Google Reviews 9. Dark Mode option if possible 10. Review option can be reworked. It can be more attractive.
It would be really amazing if you could do this.
Thank you so much
Hi,
Thank your for the feedback, we’ll discuss them with the team
Thanks for your consideration. Will be really looking forward to it. 