737 comments found.
Hello! I was wondering if it’s possible to display a calendar next to a car, showing when it is booked?
Hi It will require additional code customization.
Hello. First of all, I want to congratulate you on you r template. I think it’s great and has very good features. They have done a very good job.
I’d like to be able to build my own header and footer in Elementor, but I’m having two issues:
First, the login button isn’t working, and I’d like to add it to my header.
Second, when I create my footer, I can’t add the mobile menu, which is in the footer.
Please help me with this.
Hi Please open a support ticket and our techncial support team will assist you.
Hello, I am starting to build my website; it is an ice cream machine rental website. I am using the bike rental demo template and will need your guidance concerning the booking form.
In my case, the user doesn’t enter the time themselves. They will have to choose from any of three options. I have three booking availability for each day that a user will have to choose from. Which
1. Morning until 2.30pm 2. 4.30 until 10pm 3. Day: all day or cross between 1 & 2
This means that once either 1 or 2 is booked, #3 becomes blocked out.
How do I customize the form and my calendar to meet this requirement? Can toy point to me any doc that explains this?
I opened a ticket, but no response.
Hi Our support team looks at tickets on queuing basis and have already responded to your query. Please keep communicating with us via the support portal and hopefully your issues will be soon resolved.
Hello, I am using the theme as well as the Bookingly addon. Here is my issue:
1. The Resources widget or function creates a dropdown select. I want it to be multiple select or checkbox or just like the Deposit widget/function.
I want the user to be able to select multiple resources instead of a drop down that forces them to select only one.
Hi As stated before, please communicate with us via the support portal and hopefully your issues will be soon resolved.
My support expired, but I’m having an issue with overbooking. I run an RV rental website and have all RV’s quantities marked as 1, but customers are able to book the same RV over the same dates, which creates a big problem. Any ideas?
Hi We have checked and did not find any such issue on our plugin. Are you using the latest version of the plugin?
The turbo manager plugin is version 4.0.1. The same issue happened again today with 2 other RV’s.
Hi It seems like you are using an older version of the theme and related plugins. Please update the theme and plugin and hopefully your issues will be soon resolved.
Theme is 12.0.6 and Tubo Manager plugin is 4.0.1
Hi Latest version of Turbo manager plugin should be 4.0.2
Its not showing it needs update within my website admin
Hi Can you delete the turbo manager plugin and then download and install it again.
Wont that get rid of all my settings? Can you send me the updated plugin?
Hi If you site is live then we suggest you to create a staging site and then make the updates.
Can you send me the updated plugin?
Hi You can delete the existing plugin and then update the plugin. If you are facing any further issues, please open a support ticket so that our techcnical support team can check and respond back to you.
Will that delete my settings?
Hi It should not delete your settigns. But any issue may arise while updating the plugin. So we suggest you to create a staging site and update the pluign on the staging site first to see what isues you face and then take actions accrodingly.
Hello, I want to pay for this theme but I need a clarification.
I intend to use the theme and booking plugin to build an ice-cream machine rental website. I will not be accepting payment online. However, I need to be able to:
1. Allow users to choose available booking schedule for the machine and the total cost is shown to them with an instruction to pay via bank transfer within a timeframe. An invoice will be automatically generated and shown to them on the success page as well as email to them, with reminders.
2. Allow me to cancel bookings and reinstate blocked-out dates. For example, when a user fails to make the transfer, I can go back to my dashboard and cancel the booking.
3. Have a calendar that will allow me to block out dates when needed, allow for split booking within a day – so lets say 8-3pm and 4-10pm and then a whole day booking as well. Allow for selection of additional offers which will form part of the automatic invoice generation.
I will appreciate your quick response.
Hi 1. possible wthout the reminder email. We do not have a reminder system 2. possible 3. date blocking is possible but splitting is not possible
What about allowing for selection of additional offers which will form part of the automatic invoice generation? How is the invoice generation like? Can it be shown to the user immediately and sent via email simultaneously?
Hi Once the booking is confirmed, a booking confirmation email will be sent to user. Any other extra email you will need to do code customization.
Hello, you still haven’t said anything about invoicing. Can the system generate an automatic invoice for the user after booking?
Hi No, invoice is not part of the plugin. We have separate invoice addons that you can have a look
I’m encountering the message “Your theme (Turbo Child) contains outdated copies of some WooCommerce template files.” even though I’ve updated everything to the latest version. Unfortunately, my support has expired, and I can’t contact the developers directly, while my booking system is currently blocked. In the past, I’ve had several issues every time an update was released—I find it absolutely absurd that a simple update ends up changing the container classes and completely dismantling the custom structure. For future updates, I ask that you no longer modify the classes; instead, create a separate new theme. Thank you.
Hi Please open a support ticket and our technical support team will assist you.
I’ve run out of support, it seems absurd to me that I have to pay for renewal if you release the theme with a woocommerce problem and ask me to renew support to fix it.
Hi We keep our item updated and we did not find any issue like you mentioned. Hence please open a support ticket with details and our technical support team will assist you.
How to change the calnder date from American to Australian? please
Hi From the back end of the woocommerce settings> rnb settings> condition tab you can set the date format
Thanks but still now showing even after I have update the setting anything els I can do
Hi Please open a support ticket and our technical support team will assist you.
Thanks but I can’t creat a ticket even I have valid Purchase codes
Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license. that’s the message I’m getting how to solve it please
Hi You will need to renew your support.
My support has expired but it says there is an update for Turbo Manager but when i update it only updates to 4.0.0 not 4.0.1
Hi the issue has been fixed please check again.
Im getting error “Your theme (Turbo Child) contains outdated copies of some WooCommerce template files.” After all updated
Hi We are working on it and will provide an update soon.
How can I activate the Mobile menu in the top bar ? it always goes to the bottom bar
Hi Please open a support ticket and our technical support team will assist you.
Hello,
On your demo, I see additionnal options to pay for (Categories, Ressources). It looks like those options are from the RnB – Extra Product Options Add-on. Do I need to purchase also this add-on or can it be done with the theme features? And can you confirm me that the features of Product Single Page Builder addon are included with the theme?
Thanks.
Hi category and resources are included in RNB if you need additional type then you will need the extra product addones. Turbo has single product page builder
Hi, does the one-click demo import include the products, settings, fonts, exactly like yours on Turbo Motor Bike Demo? I want to be able to simply edit from the demo. Thank you.
Hi yes
Thank you, I bought it and am trying the theme out. May I know where to disable the settings for Pickup and Dropoff locations?
Hi From the woocommerce settings> rnb settings> display tab you can disable locations.
Hi, there is the following settings:
Enable DateTime Fields
Show Pickup Date
Show Pickup Time
Show Drop-off Date
Show Drop-off TimeIt doesn’t show any options for locations.
Do you think this template could work for a travel agency website where I can add pre-made tour packages and also have a rental section to manage rental categories, such as boats, sailboats, or jet skis, by day and/or by hour?
Hi Depending on your business requirements it might take some additional code customization.
ebal dremal ya ety temy blyad
Hi Can you please communicate with us in English?
How long do I have to wait for the fix to make the template work? I bought it, but it doesn’t work…
Hi Our team is working on pushing the update soon.
we are all waiting
Hi we have pushed the update. Please check.
Hi Team! Due to recent (in the last 3 days) updates (I dont know which Woocommerce or Elementor…), my RNB plugin does not work anymore and the renting system is not available on my website. All pages are available, but if you click a rent item, there is an error page. Do you have a new update to fix this bug yet or when we can expect it? Thank you.
Hi We have checked and did not find any issue like this. Please open a support ticket so that our technical support team can have a look into this.
Hi, your RNB plugin compatibility section says, it is compatible with Woocommerce 8.x.x version, but my Woocommerce version is 9.0.2. Could this be the cause of my problem? thanks
Hi We have tested with latest woocommerce version so without checking your site fully we can not comment on it.
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Hi Please let us know your query.
Hello. I created ticket Private Ticket #3747342 3 days ago but still no answer
Hi Apologies, due to weekend our response got delayed. We have notified our support team to look at your ticket on priority basis.
i i need to buy another licence will i have to pay same full amount?
Hi yes you will need to purchase another license with same full amount.
Hello, I am very interested in buying this theme. I have a few pre-sales questions.
1. Can I change the duration to monthly, so the buyer only input the start date of the order and the amount of rental duration?
2. Can I use this theme for other rentals besides transportation? like rooms or home equipment
3. Can I add pick-up date and drop-off date in the order?
Thank you,
Best Regards
Hi 1. Unfortunately no 2. yes, provided that the features we have in our theme are sufficient for other rental business 3. yes
Hello Dear Sir; I have 2 support messages, can you get back to me about this, I have been waiting for 3 days, we still cannot upload the design, there is a problem. Ticket #3724867 Ticket #3723728
Thank you very much, the Elementor plugin has a new update. After that, the problem disappeared by itself. I wish you good work.
Hi Glad to hear that everything is working well for you. If you face any further issues, please let us know via support portal
Hello Dear Sir; I uploaded site, added demo content but there is a problem with the css and elementor content on the homepage. I opened a support request. Private Ticket #3723728
Please help me.
Hi Please keep communicating with us via the support portal and your issues will be soon resolved.
Thank you for your information, I answered my support ticket again. Could you please contact me to solve the problem.
Thank you very much, the Elementor plugin has a new update. After that, the problem disappeared by itself. I wish you good work.
