684 comments found.
HI I need to know before i but , will it work like face book not exctly but like i am the admin and any one can join its like multi vender theme right please let me know
Hi! Thanks for your interest in MetaFans.
Yes, MetaFans is designed to work similar to a social community like Facebook — users can register, create profiles, post updates, share media, follow each other, join groups, and more. As the admin, you’ll have full control over the platform.
However, it is not a multi-vendor theme in the eCommerce sense (like a marketplace). It’s a community and social network theme built on BuddyPress, ideal for creating membership-based platforms, fan clubs, gaming communities, or social groups.
Let us know if you need features like paid membership, content restrictions, or marketplace functionality — we can recommend compatible plugins.
Hello,
I would like to request a refund for this theme. Unfortunately, the item is not functioning as expected, and several features that were advertised on the product page are either missing or not working properly.
Additionally, I have reached out for support but have not received any response from the author. Given that the theme does not meet the promised functionality and the lack of support, I believe this qualifies for a refund under Envato’s refund policy.
Thank you for your understanding.
Hello, Can i know where you asked for the support?? We didn’t find any support mail from this id to tophivetheme@gmail.com
Regards
Hello,
I kindly wanted to inform you that I have sent two support emails from kamilcagataybalci@gmail.com to tophivetheme@gmail.com — one on April 27th and another on April 30th. Unfortunately, I haven’t received any response yet.
Additionally, I would like to express my dissatisfaction with the product. The theme does not match the features and setup as described on your website. It was incomplete and not as advertised.
Due to this, I kindly request a full refund for my purchase.
Please get back to me as soon as possible regarding this issue.
Best regards, Çağatay Balcı
Hi, that email was replied on 28th april but gmail failed to sent email. In that case we have sent you another email today. Check it if you have received.
Regards
When I first attempted the demo import, I encountered several AJAX errors. After completing the process, I noticed that my site became significantly slower, and some files or elements were missing, unlike what was shown in your demo.
Unfortunately, the theme did not perform as expected and does not deliver what was promised in the demo. Due to these issues, I would like to request a refund.
Thank you for your understanding. Best regards,
I understand the demo import issues. It may happen depending on the network issues. But what did you do not get in your theme? In fact we will make your theme like our demo by our custom support.
As we expect sharing site credentials in the email for site accessing and problem detecting, but not found it in the email. Hope we will solve it in email messages.
Thanks for your understanding. TIA
My demo content is missing. Cannot locate. File missing
Elkaidesigns@Gmail.comHello, we have recently updated the theme and also updated the demo importer. After installation you need to go to Metafans on wp admin menu. There you will go to Import Demos tab and you will be able to import demo.
Regards.
How can a user change the profile picture and cover photo?
You can go to your profile from profile avatar on header. Reagars
But it’s not clear how I can do that. Can you explain it to me?
Hello please check this image: https://i.ibb.co.com/zVJMLjK7/image.png
Hope you will understand better.
Regards.
very thanks , Can I view the image ( zoom ) after uploading it, whether the user himself or another user is viewing the activities? For example (like I can display post images)
Also, when registering an account, an administrator must approve the account! Can I revoke this approval and register directly without any approval from the administrator?
Hello,
1. Yes all images in activity is Zoom-able and its default.
2. You will get this things in buddypess settings.
Regards.
2- I couldn’t access this setting. I want members to register and log in directly to the site without having to activate their email.
Here’s the solution:
In WordPress + BuddyPress, by default: • New users are often required to activate their account via email.
To remove email activation and allow immediate login after registration, you can: 1. Install a plugin like: • BP Auto Activate Autologin Register (It automatically activates user accounts and logs them in after registration.) or • Disable Activation Emails via a custom function (without a plugin). 2. If you prefer custom code, add this to your theme’s functions.php:
// Auto-activate BuddyPress user after registration add_filter(‘bp_core_signup_send_activation_key’, ‘__return_false’);
add_filter(‘bp_registration_needs_activation’, ‘__return_false’);
This removes the activation key and lets users log in immediately after registering.
⸻
Important: If you disable activation, make sure you have spam protection (like CAPTCHA) during registration because otherwise bots might start creating accounts.
Hello, we will work on videos only page soon and will release an update.
Regards.
Is there a size limit to video uploads? Im trying to test a 130 MB video upload and the status just spins. There is no percentage indication. Showing % would be better than just spinning icon.
Hi, thanks for the suggestions. We would like to implement this update soon.
Regards.
When starting a new conversation in Forums, if you leave the description blank, it gives and error message and then forwards to page not found. It also happens in your demo. How do we fix this?
Let me check it out the bugs and fix it sooner.
Good afternoon,
I installed the template on a new WordPress installation and imported the demo.
The problem I’m having is that Elementor doesn’t work when I try to create a new page or edit it. The left sidebar where the Elementor elements are located never fully loads.
I’ve tried several things to fix this. I’ve increased the memory limit, and I’ve seen that it’s not a plugin issue (I have quite a bit of experience with Elementor).
Elementor starts working normally when I deactivate the “Metafans Core | By Metafansthemes” plugin. I haven’t installed any other plugins, and just activating that plugin Elementor stops working.
So, does that mean there’s no compatibility. Please tell me what to do. Thank you.
???
Hello, the theme and metafans-core is updated and awaiting approval on themeforest. Hope it will get approved tomorrow.
Regards.
i have the metafans theme and keep getting the too many redirects occurred and cant view on mobile was working before i did the import content
Hello, could you import the demo successfully?? I think demo isn’t imported completely. We are upgrading demo importer. So it will be updated in 2/3 days. Thanks. Regards
yeah the demo imported successfully just keeps doing the redirect
also it only has the classic demo as an option isnt there supposed to be other demos to import
just curious when is the update supposed to be released?
Still waiting even just for support
since the theme isnt working cant even view on mobile can i get a refund
Hello, the theme and metafans-core is updated and awaiting approval on themeforest. Hope it will get approved tomorrow.
Regards.
Is this theme still maintain? is it compatible with the latest Wordpress release?
Hi,
I have buy your theme.. but its not going further when i click for install demo?
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Hello, Can you please share your site details to tophivetheme@gmail.com??
regards.
I have send you email… but its take 11 days…. i have other script… please refund!
Hi, demo installer is working properly. I checked it. We can install on your site also.
Its not work. I try many times. And your support verry slow. I have buy other theme. So i want refund.
?????????? Your Support is Fucked up!
Hi, we have checked the json demo content. We are going to update it soon within 1/2 days.
2 days are past
4 days past !!!! PLEASE REFUND AFTER 25 days waiting!
7 days! Your SUPPORT IS FUCKED UP!
12 days ago! no Updates!
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Hello, we have implemented the NEW IMPORTER in metafans. We have uploaded it for update and waiting for approval.
Regards.
Can you send me files by mail?
Demo works.. but there are some problems. Some CSS missing.. and page Activity is not work.. there is no page in Admin also.. (Activity)
Hi, good evening. Can you please share your site to tohivetheme@gmail.com??
Regards
<tohivetheme@gmail.com>: host gmail-smtp-in.l.google.com[142.250.27.26] said: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient’s email address for typos or
Sry it would be: tophivetheme@gmail.com
When i get response?
Hi @marcelmedianl,
I hope you’re doing well. Please check your email – the issue you reported has been successfully resolved. Let me know if you need any further assistance.
Best regards, Metafans Team
Please REFUND! Your theme have many bugs…2 months Ago i ask.. still not work.. I have buy other solution for my client.. REFUND!
Hello, we inspected your website 4 days back. But we didn’t found anything suspicious. Pages and BP modules are working great. So could you please specify ?
Regards.
Hi, I need your help after installing the theme, here is the plugin installation error, nothing helps.
Installing Plugin: Metafans Core Downloading the installation package from https://demo.tophivetheme.com/metafans/wp-content/plugins/metafans-core.zip…
The download failed. cURL error 28: Failed to connect to demo.tophivetheme.com port 443 after 10001 ms: Timeout was reached
Plugin not activated. A higher version of Metafans Core is needed for this theme. Please update the plugin.
i have the same problem with the demo data
PRESALE: I would like to BB Message for chats, not the inbuilt chat system, is this possible? Thank you
Hi, yes its possible.
Hello, I am having huge problems with this package. Every time I start from scratch installing these elements, I get a different outcome. The biggest is that BBPress is causing a loop and the site will not load on any devices or browsers. Other times the demo content doesn’t install even though it says it has successfully installed. So far it is completely non functional. Please help!
Hello dear I can’t install the wordpress zip theme Can you help me please? Is there any way to put emojis when writting messages?
Cannot import demo
Been unable to import the demo.
I’ve been unable to download/install the demo.
Hello, We have been fixing this issue. We will update it soon. Did you reached to our support centre? Please open a ticket here at https://app.tophivetheme.com
I filed a ticket and no one has responded.
Ever plan to respond ?
