611 comments found.
I imported demo but the images do not show. Is there no demo images when you import them? It only shows blank thumbnail.
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.
Suggestions:
Only one author can be displayed on the product page, and sometimes there are two authors for a book or even three. First suggestion: a change would be necessary to be able to display more authors.
Another suggestion is related to the specifics of many online stores, which have both books and other products as products. Now you have a choice between displaying the author or the brand on the product page. I think it is necessary to be able to display on the product page both the author and the brand (publisher) in the case of books, as well as the brand in the case of other products.
Thank you.
Thank you for your suggestion.
We will research them and improve in the near future if possible
Thanks.
the images from the demo, can i use this on my webshop? are these images free to use?
Hello,
These images are used for demo only, they can’t be used for commercial purposes
Thanks.
Hey, if i post something, like adding or editing a product, i get error 404. I made a ticket, please help me.
https://drfuri.ticksy.com/ticket/3832541We replied to your ticket. Please check it again
Thanks.
Import Demo theme don’t work,please fix it . Thank you.
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.
Is there a product feature that can offer buyers the option to “Subscribe and Save” when adding an item to their cart? Or will I need to purchase an additional plugin? And if so, do you have any suggestions for a “Subscribe” add to cart plugin where customers can select from a dropdown the length of intervals they want products sent to them?
Hello,
We haven’t checked the theme with any plugins to see if this feature works, so we’re unsure about it
Thanks.
The last update was not good at all, many things were broken, I wish I had not updated
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.
https://drfuri.ticksy.com/Thanks.
Hi, is it possible to change the Category breadcrumb i Shop / Single Prodcut view? From (Shop >> Product name 01) to (Shop > Main Category > Sub Category > Product name 01) to show the full path of the Products Category?
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.
THIS IS URGENT Like the user comment “targetfit” all the product widgets do not display products anymore since the last update, you need to solve this asap. Thanks.
Please update the latest version of the theme and Razzi Addons plugin to check it again.
If it still doesn’t work, please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.
Hello Razzi team,
my web picture slider doesnt appear on my home page, it shown blank white space like this “https://prnt.sc/UNgVxIFI3tEO”
how can i solve this?
Thank you
Please update the latest version of the theme and Razzi Addons plugin to check it again.
If it still doesn’t work, please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.
Hello,
I would like to ask whether it’s possible to use the shop page but without enabling the woocommerce features.
The reason is that I don’t want to use it as an eshop at first, but mostly to showcase items.
For example I want to hide “add to cart”, “buy now” and the cart itself.
Hello,
The theme has the catalog mode feature that has you hide the add to cart and buy now button. You can check our documentation here
https://razziwp.com/doc/#/woocommerce/catalog-modeThanks.
Hello,
Please note that our offices will be closed for the holidays from January 25, 2025, to February 4, 2025. During this period, our response times will be significantly longer than usual. For urgent matters, please create a new ticket in our support ticket system: https://drfuri.ticksy.com/. For presale inquiries or can’t create a ticket, you send an email to drfurion@gmail.com
We apologize for any delays in response during this period and appreciate your understanding.
Thanks.
Hi, I got your theme through my envato elements account, I need some support so I logged into drfury.ticksy added me envato license but it wont recognise the code, what can I do please?
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.
after the new update the razzi slider is not showing now ….help please https://aabotique.com/
Please update Razzi Addons plugin or send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.
my issue is not solve in 7 day why. drfuri? i already provide a admin user name, password and license but my issue is not solve..
Did you send us an email? If so, could you please provide the email address it was sent from?
Thanks.
Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the razzi domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. (This message was added in version 6.7.0.)
I think this causes translations to not work.
Please update the latest version of the theme and Razzi Addons plugin to check it again
Thanks.
Dear Razzi team,
Our theme addons stop working after we update one payment plugin this is very strange bug….never happen before. But now our all addons not working our front page elements missing. Can you help and support us?
We do: Clean the cache from hosting company say its theme error, we clean our cache too we clean wordpress cache also switch turn off and on all the plugins too. Nothing help
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.
Hello, After latest upgrade it looks like all carouzels, or slides elemtnes are affected with some bug. Elements are loaded properly, but not showed up. Page inspection tool shows loaded data with all graphics and following titles, descriptions. Razzi and Razzi plugins are up to date. Please help.
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as soon.
https://drfuri.ticksy.com/Thanks.
hoping you would update kirki to work out with php 8.2 Deprecated: Creation of dynamic property Kirki\Field\Repeater::$compiler is deprecated
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.
What’s wrong with your theme? several problems now.
What problem did you get? Did you update the latest version of the theme and Razzi Addons plugin?
Thanks.
add to cart button not working on compare and wishlist page, for what reason?
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.
Please visit my website Jewelleryvendor.com
This issue could have several causes. Please email us your WordPress admin credentials so we can investigate. Thanks.
Hello, the recent update to the theme broke all Carousels, please check and fix them. They were working previously, Thank you
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.