10520 comments found.
After the latest update, agencies can no longer feature properties from their panel. However, I can do it as an administrator. Is there any documentation available to understand what has changed?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Having issue with Houzez Contact Form. Messages are not sent and the error reads:
Server Error: Make sure Email function working on your server!
When using a different contact form such as WPforms, it works fine…. I have tried different mailer but still the problem remains.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hello we seem to be facing an issue with the contact forms and agent contact forms we get no submissions. and can’t seem to get the leads anywhere.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Could you tell me how to update “Slider Revolution” plugin?
It says “There is a new version (6.7.31) of Slider Revolution available. To update directly register your license key now or purchase a new license key to access all premium features.”
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi, there are many problems with the gallery, but unfortunately I haven’t received a solution from support for several days, even though they have been helping me with everything so far.
Hi,
Can you send me your ticket ID?
Regards,
Hi, willing to buy this theme. i am new to wordpress. i have some queries
1)can we set plans and limit for every user for ex- if a user has subscribed for a plan that includes a maximum of 10 listing, is it possible to limit his listing to 10. 2) can u provide the demo for buying a package and using it. 3) If an agent buy a package in which only 2listing is allowed,, than he posted a property, but deleted after sometime. now will the validity of posting the property left is 1 or 2? 4) should backend admin can auto approve the property posting, or admin will have do it manually or both features are given 5)Is there a provision for gateway integration on this theme, because most of the payment will be done online by our clients. 6) can we add indian payment gateways like razorpay, etc 7)Can we add woocommerce, or its available in theme?
Hi,
1) Yes, it is possible. 2) It is not possible to provide demo because we have disabled registration for demos. 3) It will be left 1. 4) Both features available, you can choose any. 5, 6, 7) We have PayPal, Stripe and Bank Transfer payment gateways available, if you need any other, you can use WooCommerce Houzez addon which allow to use WooCommerce payment gateways.
Can you add Google maps markers to show the prices along the pin without the need to hover over it? It would greatly improve UX for users to choose properties from maps. See the example here – https://tinyurl.com/mappins10
Send your all suggestions at https://favethemes.zendesk.com/hc/en-us/requests/new
How can we do CRUD (Create, Read, Update, Delete) fields in existing dashboard panels like agencies or agent existing panel dashboards? Not creating new template
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
can i use your theme as a crowdfun platform for realesrtaes ?
Yes, you can use.
did u have plugin for this model ?
No
how to hide/inactive a page from home default menu? it should not visible in home page menu.
You can manage in admin panel under Appearance -> Menu
Can you add Route Suggestion on Property page under Location section so that user do not navigate out of the website? Example demo : https://geniuscript.com/selio-script/bjelovar-estate.htm—> Property Location section
Will suggest development team
Thanks
unable to upload houzez theme version 3.4.9.1 in wordpress version 6.7.2. Error: The link you followed has expired. Please try again
Hi,
It is because your maximum file upload size is not enough, you need to have minimum 15MB file upload size, you can ask your hosting to increase it or you can increase yourself in your server php.ini file
May I know what’s the meaning of property field – Second Price (Optional)? In what scenarios it will be useful?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Mortgage calculator issue:
this should have been addressed years ago. The mortgage calculator does not fetch the property listing price. User has to manually enter the price and taxes in order to calculate mortgage payment. This sucks! Otherwise the theme is working flawlessly.
Hi,
We are not facing this issue. Contact support team with site link and admin login, they will check it.
Regards,
Just for your information: If price includes Thousand separator (,) it will cause the issue.
However, for tax calculation, the calculator doesn’t fetch property tax. It just shows Zero. this needs to be fixed.
You cannot add comma or dot with price. You only need to add digit/number.
You can manage price formatting in Theme Options -> Price & Currency
Yes, I already figured that out and replied above. So property price works ok.
But property tax still doesn’t work.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Demo Admin panel link and login? also customer panel link and login details?
Contact via pre-sale contact form at https://houzez.co at bottom right.
Hello, I found an issue with the mobile search on the Half Map layout. Previously, when clicking on the search button, a sliding window would appear showing all the search options. However, this feature has stopped working on my website.
I also noticed the same issue occurs on your demo Half Map listing page on mobile. Here’s the demo link: https://default.houzez.co/half-map/?halfmap_search=v1Is there anything I can do to fix this?
Thanks!
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Presale question: Can you improve the user experience for the theme to have single right side scrollbar instead of two? https://demo23.houzez.co/search-results/
This is inner panel that’s why it required
Having a single scrollbar would be awesome. Please see the demo here
https://geniuscript.com/classifiedplace-re/index.php/en/174/map_by_sideAppreciate if you can improve this UX.
Noted
Just did the recent update and now the pages are stating “the element can’t be loaded from the server”
Make sure you also updated all plugins. You can check plugins update in admin panel under Appearance -> Install Plugins
Map Display Issue on Property Pages and Half Map Search Filter Issue:
We are importing properties through an xml file by wp all import.
On the half map search layout, the listing is not being displayed, the search filter is not displaying any properties after applying filters, although it works fine on the homepage. Upon inspecting the site, I noticed that the map isn’t rendering or updating as expected after importing the properties.
Here’s what I’ve already checked:
The search functionality works fine on the homepage, but on the half map layout, properties aren’t being shown after filtering.
There are no errors on the page, but the map is just not displaying the filtered properties.
On creating manually a property (for testing only), the half map is displaying the property but not all the imported ones.
Additionally the “Show Map” option for each properties seems to be hidden after importing, and the map does not display on the front end, even though the coordinates are present. We mapped the field fave_property_map to 1, but still not showing on the front end.
For images also we are having issues, only the thumbnail is being displayed. The images are stored in the media gallery.
Could you help me troubleshoot this issue and let me know if any settings or configurations need to be adjusted?
Hi. Is possible to set expiration of label of property. E.g. property label is “NEW” and after 1 month I need to remove this label. Thank you!
It is not available but we will add in update.