24 comments found.
I absolutely do not recommend this theme and will even initiate a refund. The problem is this: first, plugins are constantly deactivated. second, Elementor deliberately slows down updates by restricting everything. I DEFINITELY DO NOT RECOMMEND IT.
Hello Sir May you please make a support request ? I am here ready to help you
Dear sir, Elementor does not open the Main Foyer page under UAE and therefore I cannot edit it. Help me urgently… I am about to regret buying your theme.
I’ve written a detailed message to the email address you provided, including my WordPress admin credentials. Thank you in advance for your help.
ok sir i am working give me some time
I’m still waiting
Sir, please send me an email message and I will solve the problem.
I can’t install the demo. I’m also sending the error code. Can you help me?
—Upload files—
The import files were successfully uploaded!
Initial max execution time = 300
Files info:
Site URL = http://temizdalyan.com.tr
Data file = /var/www/vhosts/temizdalyan.com.tr/httpdocs/wp-content/uploads/2025/11/echofy-demo-1.xml
Widget file = /var/www/vhosts/temizdalyan.com.tr/httpdocs/wp-content/uploads/2025/11/echofy-widgets-demo-1.wie
Customizer file = /var/www/vhosts/temizdalyan.com.tr/httpdocs/wp-content/uploads/2025/11/echofy_customizer-1.dat
Redux files:
ehcofy_opt -> /var/www/vhosts/temizdalyan.com.tr/httpdocs/wp-content/uploads/2025/11/ehcofy_opt-1.json
—Importing widgets—
Sidebar :
Ara – No Title – Widget already exists recent-posts-widget-with-thumbnails – Recent Posts – Site does not support widget Kategoriler – No Title – Widget already exists Etiket bulutu – Tags – Imported ArÅŸivler – Archives – Imported
Page :
Blok – No Title – Imported Blok – No Title – Imported
Plugin | Give Sidebar :
Ara – No Title – Imported Metin – No Title – Imported
—Importing Redux settings—
The Redux option name: ehcofy_opt, was not found in this WP site, so it was not imported!
—Importing customizer settings—
Customizer settings import finished!
—ocdi/after_import—
Hello Dear Sir May you please make a support request in my email dreamit.websolution@gmail.com I am here ready to assist you
Issue with importing demo:
Import Failed
Whoops, there was a problem importing your content. Import Failed
Error: error (524)
Sir may you please give me your website login info ? i am doing it right now
Please send us your support email Thank you
Please check your email thx
What is your email ?
ok sir thank you
I’m very angry ! I paaid an extend support for helping since few weeks, and nothing is doing !!!!!! I report it at theme forest, you don’t doing your work !! It’s a shame! You cancel the video meetings we set up; do you think that’s all I have to do, to run after you??
Once again, today’s meeting is not being honored by your team, I’m really starting to get fed up! I want to be reimbursed for this support that is not being assumed!
please contact my email
I paid a support extend since few weeks, and No one is processing my support request! I am promised appointments that are never honored, no commitment on their part is assured at this level, it’s a scandal! I demand a refund of my support which is being consumed over time while nothing is being done!
Hello Sir, For an incident i was not able to provide response to you. But today i am available for you all time. Just give me a knock in support. Belive me i will try my best for you. Hope you are understand the situation .Thank You
Once again, today’s meeting is not being honored by your team, I’m really starting to get fed up! I want to be reimbursed for this support that is not being assumed!
please contact my email
How to hide header side bar in this theme?
Sir can you please give me a message here dreamit.websolution@gmail.com ?
It want the slider to move automatically after each 5 second and add arrow to the slider. Please guide me how to do this. You are not responding to our concern.This is really pathetic.
Ohh Sir what you say ? you have sent any email for support ? Okay no worry just give me a message dreamit.websolution@gmail.com i will help you.
I have mailed you the concern on Friday as well as today. Please do it at priority.
Okay I am doing
I am still waiting. Please get it done.
I have shared website URL with you. Here I am also sharing and it’s working. I have shared the login credentials over the mail. Link- https://justai.defindia.org/
Please response in email
I have replied to your mail and unblcked your IP. Please make the necessary changes as requested.
Tell me your problem and I will solve it.
Please share the video as you have promised. I have replied to your mail.
I am still waiting for the video to be shared. Please share ASAP. It is hampering my work and my repo.
check your email
I have replied to your mail. please check the mail and resolve the issue as soon as possible.
thank you
I have mailed you my concern. Please fix the issue. It’s hampering my business and reputation that I am still not able to launch my website. It’s 3 months
Please check your email
The issue has not been resolved yet. This is really become frustrating now. My support is only remaining for the only 1 month now.
Sir, Please give me issue i will solve soon as possible
Hello,
I’m really not satisfied with this theme. The mobile and tablet versions aren’t correct. Colors aren’t displayed, the mobile menu isn’t in the right place, and elements overlap or move off the screen even though I haven’t changed the text size. Along with this, there are internal links that lead to a spammy site. I deleted everything before wasting too much time and wasted time cleaning it up. I paid for this theme for nothing.
Sir, tell me your problems, I will solve all your problems.
Please guide how to edit hero slider in environment demo 2 page.
I have mailed you my concern. Please fix the issue. It’s hampering my business and reputation that I am still not able to launch my website. It’s been so long and I am still struggling.
Sir, send me an email message.
Question for the author:
I see buyers who had the same problem with that plugin months ago as I am having right now.
Subsequently, you did ask for their site login details and “solved” the problem for them.
New buyers came and had the same problem again. This makes me think, the problem may be with the downloadable files .. I HOPE I’M WRONG.
Now, if the problem is only to be fixed by you getting access to the backend and on a per-case basis….
What happens to me when I decide to overhaul my site 7 months from now?
The support licence is only valid for 6 months understandably so. After 6 months, you won’t be available to provide those “fixes”.
This renders the product unsusable to me. Add the fact that I’ve had to wait more than 4 days to get a solution..
(that’s me hoping the problem gets fixed today). Anyone can check the date of my first support request to confirm this. As I am typing this, 4 days after opening the ticket..my issue remains unsolved.
Given all the said problems above, why should I ask a buyer think I’ll be able to use this product beyond the support licence expiry without any big problems?
I am sorry for the delay in resolving your issue as I was ill. Now your issue is resolved, please check and let me know.
Thanks for coming through, my questions still stand though.
The product has a lifetime license and support is only for 6 months and to solve the problem, you had to get my login credentials.
You did that now but you won’t be available when I need to overhaul my site in after the support licence expires.
And, people have been having the same problem for months now. Albeit not everyone…as someone who did have the problem
I’m looking for answers.
Now i have solved the problem. Thank you
genuine question:
have I failed to articulate my concerns clearly?
or
you actually haven’t understood my actual concern?
example:
I just deleted my site, now I need to re-install the theme…I cannot do that without you.
now you need to log in to my site to install it for me.
my problem: your support will only last 6 months.
after 6 months, you will not be here to help when I decide to restart my site.
if this is not clear enough, I honestly don’t know what can be.
in that event, I would be happy to get a refund.
thank you.
Hello sir, this update is complete, please check.
have you time for make a meeting ? I want to see what issue you are facing. I will really appreciate it
i have the same problem with revslider not found. please give uș a solution
Please contact support ticket
Downloading installation package from https://wp.ditsolution.net/techno/wp-content/plugins/revslider.zip…
An error occurred while installing Revolution Slider: Download failed. Not Found.
this is the error: how do I get this solved
been waiting for a response for a day now. no solution the problem seems to be coming up often
Hello sir, Give me your website URL and login info, I will solve the problem. please contact email
email sent to please check your inbox
dreamit.websolution@gmail.comok sir
I have a question: how long are we expected to wait for any solutions to problems with products? 3 days is more than frustrating, to be honest.
Sir, I sent you an email message but you did not reply. I asked if I could reinstall it?
Sir, I sent you an email message but you did not reply. I asked if I could reinstall it?
You can view and reply to the message at https://themeforest.net/comments/31279555
Do not reply to this email.
Regards, Envato Market Team
see that?
“do not reply to this email”
as a result, I did respond to the email about re-installing 2 days ago. and I got no response.
did reply here: dreamit.websolution@gmail.com
2 days ago, I got nothing. no response
told you to do whatever it takes to fix the problem
here is my response:
“Yes, you can do that.
Whatever way that fixes the problem”
I am sorry for the delay in resolving your issue as I was ill. Now your issue is resolved, please check and let me know.
I’m having the same problem with the “Slider Plugin.” It seems a lot of buyers have had the same issue before, but there is no explanation given by the seller as to why that is so, and it has not been solved. Can’t deliver the site on time because of the plugin that “cannot be found”
please contact my email
Hi, i have a issue with Revolution Slider plugin, plugin is not installing, please solve the issue or else send me updated plugin.
ok sir
I just sent you an email, please help me to solve the case that I sent to your email. thank you
please contact my email
Hello! I still don’t receive your help. I have the project still and you don’t give me a solution to the error of importing the example theme. If it is not solved I need a refund. Thank you very much
Hello Sir, Please contact email dreamit.websolution@gmail.com I will solve soon as possible
Hi, i have a issue with Revolution Slider plugin, plugin is not installing, please solve the issue or else send me updated plugin.
Still i didn’t get any help from you guys ? if you are not respond me, please refund my amount
Sir I checked your website you have not installed. Give me some time, I will install it
how much time it will take, because of its urgent to me, please do it in next 15 minutes, i have to delivery website by today itself
I have solved the all problem, please check it
You guys are not offering me any support about your product, I have wrote multiple emails to you about and you have not responded a single email. The theme option is incomplete, no options to turn off the mouse animation. Since you are not offering any support please refund me. I want nothing to do with you, I will by theme that treat their customers better when they need support
Sir email me your website login info I will fix it soon
Email sent, please check my email and attend to my issues.
Sir, I am working now. please give me some time
You fixed the mouse animation issue which was the first. The second issue is the inside slider pages, the image is not showing.
Sir, I have solved the problem. please check it.
need html version
please visit my profile
need html version
ok sir
Awesome Design
Thank You
