136 comments found.
Hello. Is Gomax compatible with Rank Math SEO? I prefer RankMath over Yoast because it’s smoother for me.
Yes! It is fully compatible with Rank Math SEO. Gomax delivers 100% SEO optimization, enhancing your results even further.
Hi team,
Where do get the licence key?
Hello, thank you for reaching out!
Please follow this Envato help guide to locate your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
You can also find the theme documentation here: https://themeasy.co/help/activate-theme-license/
If you have any further questions, feel free to ask.
hi, how to remove this item
coupon field (below checkout form) enter address (below checkout form) .. .. ..
i dont need that, enough all detail on checkout form
Hello, thank you for reaching out!
Please take a look at this screenshot: https://imgur.com/fCbmhs9 Is this what your checkout looks like, and would you like to remove the coupon and shipping functionalities?
You can disable these features in the WooCommerce settings.
If you need further assistance, feel free to ask!
This checkout does not have the theme’s design. How did you create it? Please read here to learn how to use the theme’s cart and checkout templates: https://themeasy.co/help/how-to-set-up-woocommerce-cart-checkout-and-my-account-pages/
i didnt
Please read here to learn how to use the theme’s cart and checkout templates: https://themeasy.co/help/how-to-set-up-woocommerce-cart-checkout-and-my-account-pages/
Hello, I accidentally installed the theme on my www.spinmarketim.com. I bought it for another website. I removed it from www.spinmarketim.com and you can check it out. I want to activate it on my other site, but my license key does not allow it. I would like your support, thank you in advance.
Hello,
I have reset your license. You can activate it again now. For more information, please refer to: https://themeasy.co/help/activate-theme-license/.
Let me know if you need further assistance! 
Hello can you cancel my previous domain? i have switched my domain and i can’t use the purchase code
How can i send you the purchase code and email for you to cancel?
Hello,
I have reset your license. You can activate it again now. For more information, please refer to: https://themeasy.co/help/activate-theme-license/.
Let me know if you need further assistance!
hy the demo is not available in my theme i want to import demo data https://gomax.themeasy.co/landing-page-2/ but not showing in my demo page
Hi,
This is a landing page. Just import one of the available home demos and Landing Page 2 will come along with it.
After importing, look at your pages list and look for this. 
Hello, is there an option for off canvas mobile menu? Thanks.
Hi,
Thank you for your question!
The mobile version of the theme includes an off-canvas menu, but this option is not currently available in the desktop view.
Are you looking for something like this? Off-canvas menu example
Note: Don’t worry, it would be fully adapted to match the GOMAX theme design.
When you purchase the theme, you’re welcome to suggest new features. Our team can easily implement them and roll out a quick update to meet your needs!
If you have more questions let us know.
Thank you for your response. I’m not able to find answers in the documentation so I’ll ask here. 1) Can you tell me how to enable the off-canvas menu on mobile? I don’t see the example in your previous message. 2) How do I add a search bar to my main menu on desktop and mobile? 3) I would very much like ajax search to be in off-canvas similar to opening the cart. Is this possible? 4) Same with login form as #3. 5) How do you add the ajax filters to shop page? Thanks for your help.
I apologize a follow up. How do I set the shop page? When I set the shop page setting in woocommerce and then try to go to Elementor to edit it gives an error message. When I visit the page it has no styling. I’m trying to wrap my head around where everything is in this theme.
Hi,
The GOMAX Theme offers countless possibilities; you just need to find the right approach.
1. Mobile Menu Animation: Currently, the mobile menu opens without the “offcanvas” animation. We will implement this feature soon and release an update. You will just need to update the theme to get this improvement.
2. Adding a Navbar with a Search Bar: If you didn’t import a demo that includes a Navbar with a search bar, you can create it manually. Go to Gomax Theme > Global Sections, edit “Navbar 2” (see this screenshot), and assign it to display entire site, for example: this example.
Learn more about Global Sections here: https://themeasy.co/help/global-sections-how-to-add-edit-and-choose-conditions/.
3. Ajax Search Bar with Offcanvas: You can see an example here: https://gomax.themeasy.co/home-1/. To customize it, edit the “Navbar” with Elementor and set your preferences, as shown in this screenshot: https://imgur.com/rBYkCij.
4. Login Form in Offcanvas: The login form does not currently open in an offcanvas. However, we will consider adding this feature in a future version.
5. Ajax Filter on the Shop Page: When you import the demos, you’ll have access to a “Shop 1” page. Edit it with Elementor to see how the Ajax Filter is set up. Essentially, you just need to add the necessary widgets.
6. WooCommerce Shop Page: You don’t need to define a shop page in WooCommerce settings. Instead, you can create a regular page and add the relevant shortcode. Learn more here: https://themeasy.co/help/how-to-set-up-woocommerce-cart-checkout-and-my-account-pages/.
I hope this helps clarify some of your questions. If anything is missing or if you need further assistance, feel free to reach out to us. You can also email your queries to adm.codings@gmail.com, and our team will be happy to provide closer support.
Best regards,
[Team Themeasy]
Can you tell me if “offcanvas” mobile menu has been implemented yet?
Hi,
Could you please provide more details about how you would like this feature to work?
For example, on this page: https://gomax.themeasy.co/shop/, when you click the cart icon, the menu opens with an OffCanvas animation (from right to left).
If you view the site on a mobile device, it works the same way.
However, the theme’s mobile “hamburger” menu, while it displays correctly, does not use an OffCanvas animation (from right to left). Is that what you’re looking for?
Do you want the hamburger menu to have the same sliding animation as the cart?
Thanks!
Thanks for your response, yes I’m wanting the “hamburger” menu to work the same way as the cart but left to right as usual.
Hi, we’re currently working on a new update that will include this feature. It will be available soon.
Looking forward to the update, any estimate on when it will be released?
Hi! The next update will be huge! That’s why we’re doing everything with great care, and it’s taking a bit more time. The excellent feature you suggested will be included. We’ll be sharing more news soon. Thank you!
Hi everyone, I like the template, congratulations, I only have two comments: 1. How can I make the name of the product category be displayed with the
2. Within the brief description of the product, I use bold, but when I publish the product the <htm> tag is visible How do I solve this?
2. Within the brief description of the product, I use bold, but when I publish the product the html tag is visible (bold italics) How do I fix this?
Hi,
Thanks for contacting us!
1) Can you please rewrite the comment, it seems like you inserted HTML tag here and it got cut off.
2) Please update GOMAX theme and Themeasy plugin. In the latest version HTML tags work fine in the short description, for example: https://imgur.com/VwmrgrZ
If you prefer, send us an email to adm.codings@gmail.com with screenshots for better understanding.
Thanks.
Hi, Purchased code is been used while creating our website, but by a mistake deleted the same website. Now trying to use the same purchase code while creating a new website, showing to buy a new one. is there any possibility to use the same code, or some other code instead of purchasing a new one.
Hi,
We can reset your current license to allow activation on a different site. If you’ve purchased an additional license, just let us know, and we’ll release the previous one so it can be used elsewhere when needed.
For more details on activating and managing your license, please refer to our documentation here: https://themeasy.co/help/activate-theme-license/.
Best regards,
Themeasy Team
please the demo import is not working we cant import demo content
Hi,
This is a recurring problem on poorly configured web servers, or with security modules that block requests.
We have a complete guide with all the alternatives: https://themeasy.co/help/one-click-demo-import-how-to-fix-data-import-issues-in-wordpress/
Please check this with your web host support and let us know if you have any questions.
Our email is adm.codings@gmail.com and our team will assist you promptly.
hello i want to discus something
i use home 3 for my website in this theme i need to change header is it possible. whenever i want to go page settings main page setting all vanished why ?
Hi,
You can customize your Navbar with Elementor.
Go to Gomax Theme > Global Sections and edit your Navbar to choose display preferences, for example: https://imgur.com/cG43Dri
To customize it, edit it with Elementor.
Read more about Global Sections: https://themeasy.co/help/global-sections-how-to-add-edit-and-choose-conditions/
yes i done it thanks now i want to add size chart in it how i can add the size chart and also i want to delete tabs on single product
I’m glad this worked!
1. Where do you want to add a “size chart” on the product page? In the summary… (title, price, buy button, etc)?
2. You can simply edit the product with Elementor and remove the tabs. Example: https://imgur.com/FIyKTlM
Hello!
Are the Cosmetics Store demos coming soon? I’m eagerly waiting to make my purchase.
I noticed that the GOMAX theme offers premium WooCommerce features at no extra cost, this is fantastic! Most other themes push several unattractive plugins, and some even require the purchase of the PRO version.
Congratulations on doing something different!
Thank you for your comment! We’re excited to announce that the Cosmetics Store demos will be available soon, and we appreciate your patience as we finalize everything.
We’re proud of the GOMAX theme and its premium WooCommerce features, which we designed to enhance your experience without the need for additional costly plugins.
Stay tuned for the demo release, and feel free to reach out if you have any questions in the meantime.
how contact you for support? my demo importer not work!
Hi,
Please email us at adm.codings@gmail.com and our team will assist you promptly. Thanks!
Please how can i remove old websites with my license? I’m not currently using it.
Hi,
How to Deactivate the License:
1.Go to Dashboard From WordPress Panel, go to Gomax Theme » Dashboard.
2.Deactivate Licence Click on the Deactivate Licence button to save the changes.
If you do not have access to your old site and cannot deactivate the license, let us know and we will deactivate it for you.
how to bring my product image to fast number in mobile view.
Hello!
We are reviewing your issue and will get back to you as soon as possible.
Hello!
Sorry, but I didn’t understand your question. What is “fast number”? Please tell me more details?
You can contact us by email at adm.codings@gmail.com and by chat here: https://themeasy.co/help-center/gomax/
Thanks.
hi, i have issue when create new product Oops! Page Not Found We’re sorry, but the page you’re looking for seems to have vanished into thin air. Please check the URL or return to our homepage and explore from there.
Hi, from your Dashboard, go to Settings > Permalinks and click on “Save Changes” button even without changing settings, in order to update this in the database.
This trick will work fine
I have another question, my navbar wishlist and cart icon didn’t show in mobile view, but work fine in website view
Hello!
We are reviewing your issue and will get back to you as soon as possible.
Hello!
In the new version of the theme 1.0.2 this has been improved, see an example: https://imgur.com/M5bmfcX
Read more about how to update the theme: https://themeasy.co/help/how-to-update-a-wordpress-theme-purchased-from-themeforest/
If you have questions let us know.
L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Je ne peux pas installer le plugin Themeasy et Envato Market
Hi,
Please download the package here on Themeforest and install the plugins from the /Plugins folder.
If possible, please send us an email and provide a screenshot of this. Thanks!
Bonjour, j’ai effectivement pu récupérer les extensions, maintenant lorsque je veux importer la démo 6 il y a écrit que ça a bien été importé, mais rien ne s’est passé. (l’importation dur 3 secondes)
Hello!
We are reviewing your issue and will get back to you as soon as possible.
Hello!
Just as your server does not allow you to install plugins through external requests, it will also prevent you from importing demos correctly. 
This is a recurring problem on poorly configured web servers, or with security modules that block requests.
We have a complete guide with all the alternatives: https://themeasy.co/help/one-click-demo-import-how-to-fix-data-import-issues-in-wordpress/
Please check this with your web host support and let us know if you have any questions.
Our email is adm.codings@gmail.com and our team will assist you promptly.
J’ai tout essayé, j’ai même réussi a changé les paramètres du serveur et les informations PHP, en vain. Pourrais-je être remboursé, car mon client est pressé pour que je termine son site internet ? Merci d’avance.
Maintenant j’ai cette erreur : Reason: http_request_failed – cURL error 35: OpenSSL SSL_connect: Connection reset by peer in connection to package.themeasy.co:443 .
Hello,
We have received your email. Our team will assist you promptly.
Good day,
My images are not displayed properly, see https://koopcity.nl/nagelfrees/
Can you tell me how to set that up?
Thank you in advance!
Kind regards,
Robert.
Hi,
Some of your images are larger than the others. Can you please send us an email at dm.codings@gmail.com ? Our team will assist you promptly.
hi there, i edited product and renamed to my product, but it said out of stock, may i know why and how to fix it?
Hi,
Thanks for contacting us!
Possible Causes:
1. Stock quantity is zero: The product’s stock may be set to zero.
2. Stock management disabled: WooCommerce might be set to not manage stock automatically.
3. Variable product stock issue: If it’s a variable product, each variation may need its stock set.
How to fix:
1. Check the product stock:
– In your WordPress dashboard, go to Products > All Products.
– Edit the product and go to the Inventory tab.
– Ensure the Manage Stock option is enabled and the stock quantity is set to a number greater than zero.
2. Enable global stock management:
– In your WordPress dashboard, go to WooCommerce > Settings > Products > Inventory.
– Ensure that the Manage Stock option is enabled.
3. For variable products:
– If the product is a Variable Product, you need to set the stock for each variation individually.
– Go to the Variations tab in the product editor and adjust the stock for each variation.
Final Check:
- If stock settings are correct, you might need to clear the cache (especially if you’re using caching plugins like LiteSpeed Cache, which you have installed) to ensure changes reflect on the frontend.
After these adjustments, your product should no longer appear as “Out of Stock.”
Hola amigos, tengo un problema. Se desbordan los productos en el check out y me está causando mucho problema. existe alguna forma de desactivar esta “envoltura”??
gracias, tengo fotos en caso de que se requiera, pero en el demo pasa lo mismo, se desborda y uno puede seguir mirando los productos a la derecha. yo quiero que eso no ocurra.
Hola,
En la vista móvil, en el carrito y en el proceso de pago, debe desplazarse hacia un lado para que la tabla responsiva muestre más detalles. Estamos trabajando en una nueva versión del tema que traerá mejoras a esto.
¿Puedes proporcionar una captura de pantalla para saber que estamos hablando de lo mismo? Nuestro correo electrónico es adm.codings@gmail.com
Gracias.
Hi,
Na visao celular no carrinho e no checkout, é necessário rolar para o lado para a tabela responsiva exibir mais detalhes. Estamos trabalhando em uma nova versão do tema que trará melhorias nisso.
Voce pode providenciar uma captura de tela, para que eu saiba que estamos falando da mesma coisa? Nosso email é adm.codings@gmail.com
Thanks.
