136 comments found.
Hello team i have purchased this theme for one of my customers and i have one question is it possible to show stock status somehow in shop pages before someone enters single product page? Like you show sale badge to be possible to display if items is out of stock ? Cause it does not work with woo hooks…Thanks
Hi,
Thank you for reaching out. 
Please send your request by email to adm.codings@gmail.com and include your purchase code.
Here is a guide in case you’re unsure how to find it: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
We look forward to hearing from you. Thank you.
I have imported furniture demo. but no inner pages have been imported. How can I import inner page demos?
Hi,
Try importing a Fashion demo to get more pages 
Let us know if you have any questions!
i can’t install the théme problem
Hi,
Please read the documentation: https://themeasy.co/help/how-to-install-a-wordpress-theme-purchased-from-themeforest/
If you have any questions, feel free to let us know.
Hello, I would like to customize the product tabs on my single product pages. My goal is to remove all tabs and only keep the ‘Description’ tab. I found this guide: https://themeasy.co/help/how-to-set-up-custom-tabs-for-my-products-in-woocommerce/ However, the method it describes seems to be for setting tabs on a per-product basis. This is very inconvenient and time-consuming for me, as I want to apply this change to all my products at once. Is there a way to do this globally for all products, perhaps with a code snippet or a theme setting I’ve missed? I want to avoid editing each product individually. Thanks for your help!
Hi,
Please make sure to follow the details outlined in this tutorial: https://themeasy.co/help/how-to-set-up-custom-tabs-for-my-products-in-woocommerce/
You can revert to the default WooCommerce tabs by going to: Gomax Theme → WooCommerce → Product Tabs.
But if I understood correctly, you want to keep only the “Description” tab. In that case, simply remove the other tabs, as shown in this example: https://imgur.com/thpZ3t1
If you want to manage this globally, that’s exactly what Themeasy is made for. You can go to Elementor → Templates, create a template once, and then edit each product with Elementor by adding the shortcode to the desired tab.
Alternatively, you can also edit your products with Elementor and use the “Tabs” widget—or any other widget you prefer.
Try a few different approaches and explore the possibilities. You’ll certainly find what works best for your needs.
Let us know if you have any questions.
The issue has been resolved,thank you again!
Hi, glad to hear that worked!
How to customize the product category page using Elementor? Thanks.
Hi,
You just need to create your custom category page, like this example: https://imgur.com/608GA81
Let us know if you have any questions.
The issue has been resolved,thank you again!
Hi, glad to hear that worked!
I have just emailed you with a detailed proper screencast of the issue. Please help Thank you!
Hi, we’ve already replied to your email. If you have any questions, feel free to let us know.
I installed it fresh. Both plugin and theme issue are still there!!.
Please check, even sometimes add to cart is not working either the scripts don’t load. This theme has so many bugs, please try to get hold of it. I have also given u full admin access please jump on this issue!!
The Add to Cart option is working properly. Screenshot: https://imgur.com/6AfiRgi
Which scripts are not working?
Please provide more details so we can better assist you.
I have sent an email on adm.codings@gmail.com regarding the price range issue for variable products, also regarding add to cart issue lot of times that doesn’t also work which is quite frustrating. Please look into it. Thank u so much!
Hi,
Since you have modified the source code of the theme and plugin, this may have caused a conflict.
We have replied to your email and are awaiting your response.
Hello, Could you help me with the following issues.
Question 1: I’ve edited the “Shop-Style” page using Elementor. If I set the page’s slug to “shop”, it displays the default page at https://dreimind.com/shop/ instead of my edited page at https://dreimind.com/shop-style-10/.
Question 2: How can I edit the Header and the “Shop — Style 10” section on the Shop-Style page (https://dreimind.com/shop-style-10/)? I need to set the entire page background to black to match the style of the homepage.
Question 3: How can I make the products in the “Product Grid” link to the “Single Product” template, like in this example: https://gomax.themeasy.co/product/cropped-zipper-blouse/ ? Thanks in advance.
Hi,
-
Please do the following: create a new page with the slug “Shop Default” and set this as the shop page in the WooCommerce settings, for example:
screenshot. After that, change the slug of your “Style 10” page to /shop, and that’s it!
- Do not set a custom page built with Elementor as your shop page in the WooCommerce settings.
- Also, make sure there are no other pages (including in the trash) using the reserved /shop slug.
- Although you have customization options under Gomax Theme > Theme Settings, the page Header (with the title) is not customizable with Elementor. To do this, simply edit the page and change its template to Gomax Full-Width, for example: screenshot. This will give you the freedom to add a banner at the top and fully customize it.
- I didn’t fully understand what you need. When you click on a product in the Product Grid, it is already linked to the respective product’s single page. If possible, please provide more details.
Hope this helps for now!
Thank you for your assistance.
1. The issue has been resolved.
2. The page is now customizable according to your instructions.
However, I still need to configure the header. I created a new General Header under Gomax Theme → Global Sections, intending it to be used for the Shop page. But it doesn’t appear to be working as expected.
https://imgur.com/a/T3WsNLv3. The link setup is correct.
What I’m still confused about is this: since there are multiple Single Product templates available, how can I specify which Single Product template is applied when a product in the product grid is clicked?
Hi,
1. Glad to hear it worked.
2. Please double-check if the “Shop” page where you want the header applied is correct. You might be setting a different shop page for this header. If that doesn’t work, please add a temporary user and password so we can take a closer look.
3. I believe you’re trying to customize individual product pages. You can read more about it here: https://themeasy.co/help/how-to-set-up-custom-tabs-for-my-products-in-woocommerce/
2. I have sent an email to adm.codings@gmail.com.
2. The issue has been resolved.
Hi, glad to hear that worked!
Regarding point 3 — was that what you were looking for?
If you have any questions, feel free to let us know!
Theme is blank after installing the demo content.. I need a refund or immediate fix.
Hello, could you please provide more details about this issue? If possible, kindly include screenshots. If you prefer, you may also contact us via email at adm.codings@gmail.com. Thanks.
We have reset the site and re-imported the demos successfully.
This issue may occur if you import the demos before installing the required plugins, especially Elementor.
Hello, I have purchased your theme, but unfortunately, I am running into a problem due to my shared hosting limitations. My server’s max_execution_time is 360 seconds, and the max_input_time is also 360. I contacted my hosting provider, and they replied that on their current shared hosting environment, the maximum execution time is 360 seconds and this limit cannot be increased. As a result, the page templates I try to import do not display correctly, which makes the theme unusable for me. Here are the login details for you to investigate: URL: https://dreimind.com
Any help you can provide would be greatly appreciated. Thank you.
Hi,
I logged into your website and noticed that you performed multiple imports, which caused the pages to become duplicated and corrupted. This is not normal, and it should work correctly since your server meets the minimum requirements.
I kindly ask that you please do the following:
- Essentially, undo these unsuccessful imports.
- If you can completely reset the website to a clean installation, that would be even better (as long as there is no data you need to keep on this installation).
- Delete all the incorrectly imported pages (also empty the trash afterward).
- Do the same for Posts.
- Do the same for Portfolio.
- Go to Appearance > Menu and do the same — delete everything.
- Go to Gomax Theme > Global Sections and do the same — delete everything.
I also recommend reviewing your Products and deleting those you no longer need.
Once this is done, please let us know, and we will re-import the demo content for you with a guarantee that it will work correctly.
If you have any questions, please let us know.
The issue has been resolved. Fastest support ever! Theme works flauless. Many thanks.
After the update, the Hero Slider block does not work correctly. On mobile devices, the image is displayed in full, and not cropped proportionally. Because of this, part of the side is simply displayed on a light background, and not on the background of the image. On a computer, everything works correctly, but on a smartphone it does not. I took a screenshot on a tablet where you can see what the problem is – https://imgur.com/a/ES6mjtz – on a smartphone the light strip is even larger. How to fix it?
No answer… thanks
Hi,
We are currently working on the new update as a priority, and we will include new controls to adjust the image height on mobile as well. Thank you for reporting this.
If you would like an estimate on the timeline, please feel free to email us at adm.codings@gmail.com.
Hello, I have another question.
Currently, the product cards do not display the product brand, and I couldn’t find an option to enable this.
Here is an image showing that the current product card layout does not include the brand: https://norvik.grouap.com/wp-content/uploads/2025/07/product-brand.png
If there is no built-in option, could you please let me know the file path where the product card layout is configured in the theme, so I can manually add the brand via code?
Thank you very much in advance.
Best regards, Isabel Vera
Hi,
This product does not have a “Brand” variation defined, which is why it does not appear, for example: https://gomax.themeasy.co/product/metcon-workout-shoes/. If you’d like to include a brand on any product, simply add it as an attribute, for example: https://imgur.com/QxlgdFM.
We also reply to your email with all questions.
Good afternoon, I have a problem with displaying products and Ajax filter.
On a page, for example – https://noir.org.ua/aroma_home/, I have an Ajax Product Filter block on the left – a product grid on the right. The grid settings indicate that only products from the “Aroma” category should be displayed there, and they are displayed. However, when I select a filter, for example Brand – “Aroma Selective”, products from the “Aroma” category are displayed, Brand – “Aroma Selective”, and when I remove this filter, all products are displayed, not just from the “Aroma” category.
This is incorrect work, I hope you understand what I mean. How can I fix it?
Hi,
You created a custom category page, but it would be enough to simply use the category link, for example: https://noir.org.ua/product-category/aroma-home/.
The way you set it up should work fine, but it seems to be failing to reset the selection. We will fix this and publish a new update soon — thank you for reporting it.
In the meantime, we recommend using the default category pages, as they are working perfectly with the latest WooCommerce update.
If you have any questions, please let us know.
I can’t use https://noir.org.ua/product-category/aroma-home/, that is, the category page, because for each category I need to enable different filters. Some filters are needed for some categories, but not for others. Therefore, I created a separate page where I implemented it as described earlier. Please tell me when to expect an update, because this is critically important for my site?
Hi,
We can help you display only the desired filters on each category page. If you can let us know which filters you want, I can provide you with custom CSS for this.
The update will take just a few days.
Here is additional problem. On brand page – https://noir.org.ua/brand/aroma_selective/ – when I click on second page I see all products, not only this brand. Test it and you will see problem
Hi,
We are working on the new update as a priority and will include a fix for this issue. Thank you for reporting it.
If you would like an update on the estimated timeline, please feel free to email us at adm.codings@gmail.com.
Hi, I’m having trouble editing the homepage with Elementor on my website (norvik.group.com). The editor doesn’t load at all.
Here’s what I’ve already tried:
Deactivated all plugins except Elementor
Cleared both site and browser cache
Made sure Elementor is updated to the latest version
Confirmed that my server meets all requirements (PHP version, memory limits, etc.)
Despite this, I still can’t edit the homepage.
I’d really appreciate your support in finding out what’s causing the issue.
Thanks in advance,
Hi,
This may be related to a Themeasy widget that is overloading the page. If possible, please create a user account with a password on your site so our support team can take a closer look and provide an immediate solution.
We also reply to your email with all questions.
I earlier raised issue of price getting disappearing its ok but still a big issue so variation products when we click the correct variation it only shows range of price not like the exact correct price which is very bad. Also just let u know I had to remove the themeasy plugin and install again to get update with the theme update. Can you please resolve. One more issue is that product images don’t change with variations we have to add images in gallery not like variation image change, lot of issues!!!! PLEASE CHECK
Hi,
Thank you for your intention to improve the theme, we really appreciate it.
1. Price showing as a range and not updating when selecting a variation: We have already fixed this, and you can check it here: https://gomax.themeasy.co/product/cropped-zipper-blouse/
To fix this on your site, please follow these steps:
- Go to Plugins and deactivate and delete the Themeasy plugin.
- Go to Appearance > Install Plugins, then install and activate the Themeasy plugin again.
This will bring the new version of the plugin to your site.
2. Variation images: This is working fine, and of course, the image you add to a variation needs to be in the product’s image gallery because that’s where it is displayed. If you have suggestions about this, please send us an email at adm.codings@gmail.com with more details, and provide a scope of how you would like it to work.
I hope this helps, and if you have any further questions, please let us know.
hi your demo content import not funtion.
plugin Themeasy same not Updateable
for your reviews not good
Hi,
I’d like to point out that at the end of this article, you can find a video showing the demo import working perfectly: https://themeasy.co/help/import-demo-data/
So why didn’t it work on your site? Your server might have security restrictions blocking external requests, or there could be a missing PHP module.
Your email has been replied to with clear instructions.
So someone deselects the variation color lets say color or brand. price disappears and even when clicking back it does’nt show price and even add to cart is having issues. PLEASE REPLY MY WEBSITE IS LIVE AND HAVING THIS ISSUE ON LIVE CUSTOMER WEBSITE. please!! Thank you ! Even when someone adding more quantity it doesnt add required quantity everything with add to cart change of image seems having issues (add more than 10 quantity and see the issue) Please get back on priority Please Thanks!!!
Hi, we’re checking this and I’ll get back to you shortly.
Hi,
We’ve identified the issue and have already fixed it. A new update is being released, and you’ll just need to update the theme on your site. You can find helpful articles here if you need assistance: https://themeasy.co/?s=update
Thank you for reporting this, and we apologize for the inconvenience. Feel free to contact us anytime you have questions.
Hello, I purchased the Gomax theme and I would like to import the exact demo that appears on your main preview page — the one with the black sneakers and black background. However, that demo does not appear in the list of importable demos in my WordPress dashboard.
Could you please let me know how to import that specific design? Is there a manual method or specific file I need?
Thank you in advance.
Hi,
When importing the “Fashion” demos, the Landing Page 1 you mentioned will be included along with the other demo pages. For example: https://imgur.com/XE622q8
Importing all demo pages can be helpful, even if you only plan to use Landing Page 1. However, if you only need that specific page, we can send you the XML file—just email us at adm.codings@gmail.com to request it.
Let us know if you have any questions!
