Hi RodriguesDavid,

Thanks for your purchase and welcome aboard!

Yes, ListingPro does have a “Claim Your Business” feature. This allows business owners to claim a listing that’s already been added to the directory. Once claimed and approved by the admin, the owner gets full control to manage and update the listing from their dashboard.

If you need help setting it up or customizing the claim process, feel free to reach out!

Best regards,

Customer Success Manager

We have verified it. Please download the latest version of the theme directly from Envato — it has been updated.

Let us know if you face any issues during the update process.

no still in 2,9,7

What do you mean by “directly from Envato” ? I know only themeorest.net

Hi Murohuso,

Thank you for reaching out!

We truly appreciate your suggestion. At the moment, we’re unable to commit to a specific timeline, as our team is actively working on it. Once we have a clearer estimate, we’ll be sure to update all our clients accordingly.

Rest assured, your suggestion has already been shared with the team, and they’ll do their best to include it if it’s feasible.

Thanks again for your patience and understanding!

Best regards,

Customer Success Manager

Hi burns16,

Thanks for reaching out.

Please go to your admin dashboard> theme options> listings> listing detail> please make sure you have placed lead form in enabled section.

Further incase of any issue please reach out to us on https://help.listingprowp.com/ our dedicated support team will be there to help you in this regard.

Best regards,

Customer Success Manager

Yes, it’s there. I do believe it’s a big where it’s not just showing. I cannot go to help because I no longer have paid support.

Hi burns16,

Thanks for being here!

Please note that the comments section is intended primarily for pre-sale inquiries and urgent issues. We’re unable to request or review site details here due to privacy and support limitations.

To get personalized assistance and step-by-step guidance from our support team, we highly recommend renewing your support. This will ensure you’re connected with our professionals who are ready to help you at every stage.

Best regards, Customer Success Manager

HI evanyouss,

Thanks for reaching out.

Please install loco translate plugin on your site. Then go to loco translate> plugins OR Theme > listingpro plugins OR listingpro Theme. then select the language in which you want to translate. Here please note that you have to select the same language which you have selected as site language from admin dashboard> settings> general. After selecting the language you will see the boxes, You just need to search the string which you want to translate, Just select that string then you can add your own text under 2nd box and then save it

Further incase of any issue please reach out to us on https://help.listingprowp.com/ our dedicated support team will be there to help you in this regard.

Best regards,

Customer Success Manager

?

Hi bigtpro,

Thanks for reaching out.

Yes that has been updated please do check now.

Thanks

It has not been updated. https://listingprowp.com/update-logs/

Please do check logs here https://themeforest.net/item/listingpro-multipurpose-directory-theme/19386460 we are selling this theme on theme forest so all the details will be uploaded here on real time

Hi evanyouss,

Thanks for reaching out.

Please note that it takes time to update properly, Now please check it, Latest version is available to download.

Best Regards,

Customer Success Manager

Hi imdes,

Thanks for reaching out.

We have reviewed and found there is not a single error from the theme, Its the WordPress related.

Also can you please reach out to us on https://help.listingprowp.com/ our dedicated support team will be there to help you in this regard.

Best regards,

Customer Success Manager

Hi,

Thanks for reaching out.

Can you please do check now, We have checked 2.9.8 has been approved now there.

Thanks

Hi imdes,

Thank you for reaching out!

Firstly, please note that this is a business directory theme, which means it’s designed specifically for posting listings, not blog posts.

You can absolutely create different pricing plans and restrict features within each plan based on your requirements. Additionally, we offer an ad campaign feature to promote business profiles. If a user wants to feature their business, they can do so by running an ad campaign on their listing.

As for videos, they are part of the listing content itself. Only listings can be featured, not individual elements like videos. So, if a listing includes a video and is featured, the video will naturally be highlighted as part of the featured listing.

Let us know if you need help configuring any of these options.

Best regards,

Customer Success Manager

Hi,

Thanks for reaching out.

Can you please do check now, We have checked 2.9.8 has been approved now there.

Thanks

I just downloaded the file, but when I installed it, it showed the same version. Please see the screenshot. -> https://prnt.sc/knVghGvAmqQ8

Hi madina12,

Thank you for reaching out!

Please note that you can definitely use ListingPro for your purpose. I recommend checking out our LawyersPro demo, which can serve as a great starting point for setting up political leader profiles.

You’ll also have the flexibility to configure custom forms with all the required data fields specific to each politician.

You can view the demo here: https://lawyerpro.listingprowp.com/

Please don’t worry about the default content—it’s fully customizable. For example, lawyers listed in the demo can easily be replaced with politicians, and you can tailor everything to suit your project needs.

Let us know if you need any help setting it up!

Best regards,

Customer Success Manager

We’re really sorry, but at the moment, there is no built-in feature for comparing listings. However, we completely understand its importance and are happy to share that it’s already in our development pipeline. You can expect this feature in an upcoming update.

Dear Author, I want to buy the theme but only for the comparison feature I am unable to buy right now, but can you confirm by when this feature will be available with the theme. Secondly, if i start with MyListing Theme, will it be possible to migrate the entire data later to your theme. Please advise.

Dear Author, I want to buy the theme but only for the comparison feature I am unable to buy right now, but can you confirm by when this feature will be available with the theme. Secondly, if i start with MyListing Theme, will it be possible to migrate the entire data later to your theme. Please advise.

Hi Afissa,

Thanks for reaching out.

How to update the ListingPro Theme Manual Process

I am sharing you an articles which can help you out.

You can get the free updated version of the theme from theme forest by going to your downloads section > listingpro > download all files from there.

Note : Any custom changes made in the code files will be lost after updating the theme. Do backup your data and theme before updating it.

—————

Note : Changes in File Structure have been done so Its compulsory to update all listingpro plugins.

How To Update ListingPro Plugins ?

Please ensure that you have taken backup of your custom code work if done in the plugins files or translation if made.

Then switch to your parent theme if you are using child theme.

Please delete the listingpro plugins and then refresh your page you will receive a notice message at your dashboard Click here to install plugins. Install the latest plugins from there and activate them.

Best Regards,

Customer Success Manager

Hi anupamsc1989,

Thanks for reaching out.

Please note that listingpro is a business directory theme You can enlist the businesses and on those business their users can add the reviews. Then you can show those business on your site with rating.

If you are looking just for the reviews that is not possible, Here you have to add the business listing then user can rate them .

Let me know if you need further assistance.

Best Regards,

Customer Success Manager

Hi Makaveli1919,

Thanks for reaching out.

We have checked and found your support is activated, You can create support ticket here by adding your product license and site details https://help.listingprowp.com/ Can you please try now and let me know incase of any issue.

Best Regards,

Customer Success Manager

Hi bhupal123,

Thanks for reaching out.

Please visit https://listingprowp.com/plugins/ to download the BlackPro plugin.

Once downloaded, follow these steps:

Go to your WordPress Dashboard > Plugins > Add New > Upload Plugin

Upload and activate the BlackPro plugin

Navigate to Appearance > BlackPro Setup Wizard

Run the setup wizard to import the demo

Let us know if you need any help along the way.

Best regards,

Customer Success Manager

Sorry i did this process still i dont see my license dont work please help

We have seen that you have created the ticket, You have been responded there with detail, Please do check our response there.

Hi Chkoay,

Thanks for reaching out.

Yes, you can absolutely avail our services. Please visit wpvender.com and get in touch with us there. Our team will be happy to assist you.

Best regards,

Customer Success Manager

Hi Murohuso,

Thank you for your continued support and for sharing your valuable feedback.

We’re happy to let you know that full WooCommerce integration is already planned and will be included in the upcoming 3.0 update. We understand how important this feature is, especially for users in regions where our current payment options are limited.

Your kind words mean a lot to our entire team. We truly appreciate your love and support.

Stay tuned for the exciting updates coming your way!

Best regards,

Customer Success Manager

Hi wpstore71,

Thanks for reaching out.

Please note that in V2 there is not an option of recurring payment and we do have this feature, That is why we have not make V2 compatible with our theme.

Best regards,

Customer Success Manager

But paypal only offers Client ID and secret key, How can i get the API Username, password, signature from paypal ?