Hello gopidoss,

Kindly refer to the steps shown in the screenshot to create a stacked container layout. Let us know if you need any further clarification or assistance ( https://paste.pics/edit/TD1VN ).

Thank you.

Hi,

To resolve the scroll shakiness on mobile devices, please navigate to Appearance > Customize > General > Smooth Scroll in your WordPress dashboard and disable the Enable On Mobile option. ( https://paste.pics/TCAAF )

Thank you.

It seems to have improved it – but still have the shakiness when the screen is coming to a stop. Especially when content is loading

Hi,

We’re not seeing any shakiness on our mobile tests — everything loads smoothly. Could you please share a screen recording from your device? You can send a video file using the contact form on our profile page. ( https://themeforest.net/user/softwebmedia )

Thank you.

Hi carlit0s,

Thank you for choosing our theme. Please ensure you are using a Checkbox or Acceptance field in the contact form, as shown in the example screenshot, to display checkboxes correctly. ( https://paste.pics/edit/TAVOW )

Thank you.

Hello Adriano,

Contact us page popup: You can remove the popup feature by deleting the popup widget from the Contact Us page. Edit the Contact page in Elementor, click on the popup icon, right-click, and click on “Delete”( https://paste.pics/STSV5 ).

Thank you.

Hello radmediaro,

Thank you for your purchase, and I sincerely apologize for the inconvenience you’re experiencing.

To better assist you, could you please send your website admin login details through the contact form on our profile page? This will allow me to check the issue directly and provide you with a prompt resolution. ( https://themeforest.net/user/softwebmedia )

Thank you.

I did a new wordpress installation to start clean, followed the steps and the issue is the same. When the customizers loads, i only see widgets and no other options. Please help

Hi cheronnec,

Thank you so much for your purchase, and we’re really sorry for the inconvenience you’re experiencing.

We appreciate you following all the steps carefully. To help you resolve this issue as quickly as possible, please send us your website’s admin login details through our profile page contact form. Once we receive the credentials, we’ll check the issue directly and get back to you with a solution. ( https://themeforest.net/user/softwebmedia )

Looking forward to helping you get everything working smoothly.

Thank you.

Also, I looked at the dosumentation, there is no path; Dashboard >Appearance >Header> Logo; so the documentation is old and it looks like the logo is somehow hard-coded and not using the code that allows you to update the logo in the “Customizer”.

Never mind, I figured it out. You have to go into the specific header “section”, not the Customizer. I suggest you update your documentation.

Hello thudson83,

Thanks for the update – great to hear you figured it out!

Yes, depending on whether you’re using the default header or an Elementor-based header, the logo can be managed either via the Customizer or within the specific header section. We’ll be refining the documentation to make this distinction clearer for smoother setup.

Appreciate your input – it really helps improve the experience for everyone.

Thank you.

Hi concretedigitalprod,

Please refer to this tutorial for detailed instructions on updating both the theme and the bundled plugins:: https://premiumthemes.in/docs/common/theme-update/index.html#theme-automatic-updates

Thank you.

Hello social879,

Sorry for the trouble you’re facing.

The issue with the date not being hidden has been resolved in the latest version of the theme, which we uploaded today. Please update the theme to get the fix.

Theme update documentation: https://premiumthemes.in/docs/common/theme-update/index.html#theme-automatic-updates

As for the header overlapping the content on the blog page, this happens because the titlebar is disabled, which causes the content to shift under the header. You can fix this by either enabling the titlebar or adding top padding via: Customizer > Layout > Page Content Padding

Content Padding: https://premiumthemes.in/docs/studio-fifty/#site-layout

Titlebar: https://premiumthemes.in/docs/studio-fifty/#default-page-titlebar

Thank you.

Thank you so very much for your quick response and support.

Hi r4hsn5n2j2,

Thank you for choosing our theme.

We haven’t used any popups on the homepage. Could you please share more details so we can identify which section you’d like to disable?

Contact us page popup: You can remove the popup feature by deleting the popup widget from the Contact Us page. Edit the Contact page in Elementor, click on the popup icon, right-click, and click on “Delete”( https://paste.pics/STSV5 ).

Thank you.

Hello Adriano,

This issue is due to YouTube’s security settings, which don’t allow that video URL to be displayed on other platforms.

You may need to adjust the URL or change the video’s security settings in your YouTube account.

Thank you.

Hello social879,

The theme offers two options for displaying the footer: globally or per individual page.

Please go to Admin > Pages > Edit (page name), then scroll to the “Page Options” metabox.

Under the Footer section, unset the custom footer to display the globally set footer on that page.

Screenshot: https://paste.pics/edit/T5VJ0

Documentation: https://premiumthemes.in/docs/studio-fifty/#custom-footer

Thank you.

Thank you so much–I cannot believe I missed that. Take care!

Hi, hope you’re doing well too!

By default, portfolio items are designed to link to their single pages, so there isn’t a built-in option to disable the link entirely. However, you can make them non-clickable using the Custom Link feature.

Just follow these steps:
Go to Edit Portfolio Item → Portfolio Options → Custom Link URL on Thumbnail/Title and enter # as the link. This will prevent the item from being clickable and only allow hover effects. ( https://paste.pics/edit/T4H14 )

Thank you.

Hi ramalhoa,

Thank you so much for your kind words and for purchasing the theme – glad you like the design!

We’ve implemented an advanced menu system: a horizontal menu is used on desktop screens, while a vertical menu is used on mobile devices.

To display the mobile menu in a collapsed (burger) style, we recommend using the Off-Canvas widget. You can place your vertical menu inside the off-canvas panel, which will appear when the off-canvas icon is clicked.

Please refer to the documentation for detailed steps on how to set this up. If you need help finding it, we’re happy to guide you.

Off canvas – vertical menu: https://premiumthemes.in/docs/common/panels/index.html#off-canvas

Header : https://premiumthemes.in/docs/studio-fifty/#default-header

Best regards,

Hi, It works, thanks ! Have a nice day

Hello digital7media,

Thank you for your interest in our theme!

1. The theme includes various animation effects, but to confirm if it supports the rotating circular text/logo you mentioned, please share a screenshot or reference.

2. We use “Contact Form 7”, which sends submissions directly to your email—no need to buy any email service. Later, if you plan to send newsletters, you can either use a third-party email service or manually send emails from Gmail using the collected data.

Thank you.

Hi Mike,

Thank you for contacting us!

Yes, you can absolutely combine different sections and blocks from the demos. Elementor makes this very easy with its copy and paste feature for sections and containers – you can simply copy a section from one page and paste it onto another.

Elementor also supports saving sections as templates. This means you can create any section or block, save it as a template, and reuse it across different pages. At the moment, we don’t have a separate overview of all the available sections/blocks, but everything you see in the demos can be mixed and matched.

Best regards,
Softwebmedia.

thanks for the quick answer, – bought

Hello Guillaume,

Thank you for purchasing the theme! You can submit a support ticket here on theme forum or contact us via our profile page contact form. ( https://themeforest.net/user/softwebmedia ).

Thank you.

Hello gmoss,

Unfortunately, these custom changes aren’t possible. The thumbnail already displays the large image, so a lightbox link isn’t needed. Since it’s a slider, we need to follow the default settings for image display. However, you can use the responsive settings to adjust the slider image height for better mobile display. Let me know if you’d like any help with that.

Thank you.

Hello kirinwebstudio,

Thank you for choosing our theme. If you’re using the theme on a subdomain just for demo purposes or to test one or two pages, that’s completely fine. However, if you’re building a complete new site with a different look and feel, a separate license is required as per ThemeForest’s licensing terms.

Thank you

Hello,

We need to check how the custom font is set up in the Customizer to identify the issue. Please send the admin login details via our profile page form ( https://themeforest.net/user/softwebmedia ) so we can investigate further.

Thank you.