192 comments found.
My site is fully broken , spend several hours with fixing , handle with backups and now got the same result. Whole layout WP corrupted.
Autoloaded options are configuration settings for plugins and themes that are automatically loaded with every page load in WordPress. Having too many autoloaded options can slow down your site. Your site has 1530 autoloaded options (size: 2 MB) in the options table, which could cause your site to be slow. You can review the options being autoloaded in your database and remove any options that are no longer needed by your site.
Hi! Your support has expired. But you can send request by email and provide temporary access to your admin. We will try to help you. Thanks!
customizer crashes and changing the Menu crashes the entire design of the page
Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://artureanec.ticksy.com/ And provide temporary access to your admin and screenshot of the problem
Hi! Do you need any help? We are waiting for your request. Thanks!
hello, prior to purchasing – 1- does it come with the pictures and 2- the AI touch part on one of the demos when you hover and the design moves, doesit come with the theme as well? Thank you
Hi! 1, 2 Yes. Thanks!
this is perfect – thank you very much
You are welcome!
I am not sure what’s the issue with the theme, but just changing the typography settings (font), it wiped the entire homepage content and then some other stuff.
HI! Thanks for the purchase. We will answer as soon as possible in our support system. Please wait.
There’s no other option to contact support aside from this. I already updated the fonts from the Typography settings but it won’t change on my site. I have to change it one by one which is a bit tedious and not efficient since it’s been updated in the settings.
Hi! Because your support is expired. Please send questions by email: artureanec@gmail.com. Thanks!
I can not contact support – only option is extend and paid for that. Theme import demos broken, not working.
Awful.
Hi! Thanks for the purchase. Please provide more details about the problem by email. Send screenshots etc.
Hi, I have installed site from wordpress.org. The stie: test.hshnev.com
So i would like to buy this theme for our site, so can we use your theme directly after we buy it.
Kind regards Davis Hunga
Hi! Yes, you can use theme after purchasing. Thanks!
Actually, if we need to install other key plugin then to install this Theme.
Also if you can install it for us, if we can’t do this?
kind regards
Davis
Hi! We can help you with installation. Thanks!
Hi, how can I change the title image for the project section? I’ve changed the header image in the pages and in the blog section, but I can’t find how to change the header title image in Projects and Case Histories.
Hi! Thanks for the purchase. Please create a ticket in our support system for better support or send request by email– https://artureanec.ticksy.com/ And send screenshot of the image you need to change
Great theme! Love it! However, on the top header side panel, once you click on the side panel, there is a reddish glowing light at the bottom of the panel with a “spiraling wire” graphic in blue in the background. This displays behind the social media icons. There is nowhere in the settings to remove this spiral wire graphic or to change the background image in the Customize settings for the side panel. How can this be done? Please advise. Thank you
We have been able to figure this out. Thank you.
Hi! Thanks for the purchase. Great! Let us know if you need any help.
Hey friend, there are dozens of themes that try to imitate your theme design in themeforest but all of them are of poor quality. Well done to you and your team, you have achieved a good success, and made your product the first and essential one and all the rest are imitations. Keep moving forward and develop new features for your theme. I am in love with this theme.
WOW!!! We are happy to hear such great words. We will try to be even better for you, for our customers. Best wishes!
ho problemi con importazione dei contenuti
Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://artureanec.ticksy.com/
Can not import data to match the template shown
Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://artureanec.ticksy.com/
Hi! Do you need any help with demo data installation?
Hi, I purchased this template but demo importer is not working correctly please check as soon as possible because we need it to get templates to start working
Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://artureanec.ticksy.com/
Hi, I’ve purchased the template and the demo import doesn’t work. I urgently need to finish the website within 2 days, but I can’t proceed because I’m unable to import the demo content.
I’ve already created a support ticket, but haven’t received any response yet. I’m really disappointed – I expected to start working immediately after purchase, but now I’m delayed and blocked in my work because of this issue.
Please look into this as soon as possible. Thank you.
I’m requesting a refund – I don’t have time for a broken template, and I’m buying another one so I can finally get to work.
I’m trying to figure out how to create a three-column footer menu. I can’t quite seem to configure it the right way. Can you point me in the right direction? https://foxtownmarketing.com if you want to see what I’m talking about. The big black area at the bottom of the page.
HI! Thanks for the purchase. Please create a ticket in our support system – https://artureanec.ticksy.com/
how to imirt demo daa? min hnags
howe to import demo data,? mine stalls een after reboting /mionimizing programs to givememoeru
HI! Thanks for the purchase. Please create a ticket in our support system – https://artureanec.ticksy.com/
I have a question about this theme before buying it. There are gradients… on buttons and some headline text. The colors of the gradients will be editable, right?
Hi! Yes, you can change gradient for button. Thanks!
Good work, Good luck with sales.
Thanks!
Hello,
I have a few questions before making a purchase.
Is this theme compatible with WP Bakery Visual Composer, or is it exclusively designed for Elementor?
Also, is it possible to view a demo of the theme options from the back office?
Lastly, how many required plugins does this theme need (could you list them for me) ?
Thank you a lot.
Hi! 1. Unfortunately theme isn’t compatible with WP Bakery Visual Composer. It is comparable with Elementor only. 2. Sorry we can’t provide access to our admin 3. You will need to install Elementor, Woocommerce and WPForms for full working
I I left a support ticket but have no reply, so I’m asking here. Fantastic theme, BTW. In my opinion, it’s one of the best, thought-out designs on themeforest. However, after installing the dark demo theme and updating images and adding some articles, my client decided they wanted the site to be white. Is it possible to change the site to light without having to import the other demo, and if so, would it erase all our content we have already done? We just want you to change the colors to light version and we are using the child theme, thanks ! .
Hi! Thanks for the purchase. We received your ticket and we will answer as soon as possible. Thanks for your patience.