Discussion on Neuros | AI Agency & Technology WordPress Theme

Discussion on Neuros | AI Agency & Technology WordPress Theme

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189 comments found.

I am not sure what’s the issue with the theme, but just changing the typography settings (font), it wiped the entire homepage content and then some other stuff.

HI! Thanks for the purchase. We will answer as soon as possible in our support system. Please wait.

noahj14

noahj14 Purchased

There’s no other option to contact support aside from this. I already updated the fonts from the Typography settings but it won’t change on my site. I have to change it one by one which is a bit tedious and not efficient since it’s been updated in the settings.

Hi! Because your support is expired. Please send questions by email: artureanec@gmail.com. Thanks!

I can not contact support – only option is extend and paid for that. Theme import demos broken, not working.

Awful.

Hi! Thanks for the purchase. Please provide more details about the problem by email. Send screenshots etc.

Hi, I have installed site from wordpress.org. The stie: test.hshnev.com

So i would like to buy this theme for our site, so can we use your theme directly after we buy it.

Kind regards Davis Hunga

Hi! Yes, you can use theme after purchasing. Thanks!

Actually, if we need to install other key plugin then to install this Theme.

Also if you can install it for us, if we can’t do this?

kind regards

Davis

Hi! We can help you with installation. Thanks!

robypre

robypre Purchased

Hi, how can I change the title image for the project section? I’ve changed the header image in the pages and in the blog section, but I can’t find how to change the header title image in Projects and Case Histories.

Hi! Thanks for the purchase. Please create a ticket in our support system for better support or send request by email– https://artureanec.ticksy.com/ And send screenshot of the image you need to change

nfuxion

nfuxion Purchased

Great theme! Love it! However, on the top header side panel, once you click on the side panel, there is a reddish glowing light at the bottom of the panel with a “spiraling wire” graphic in blue in the background. This displays behind the social media icons. There is nowhere in the settings to remove this spiral wire graphic or to change the background image in the Customize settings for the side panel. How can this be done? Please advise. Thank you

nfuxion

nfuxion Purchased

We have been able to figure this out. Thank you.

Hi! Thanks for the purchase. Great! Let us know if you need any help.

Hey friend, there are dozens of themes that try to imitate your theme design in themeforest but all of them are of poor quality. Well done to you and your team, you have achieved a good success, and made your product the first and essential one and all the rest are imitations. Keep moving forward and develop new features for your theme. I am in love with this theme.

WOW!!! We are happy to hear such great words. We will try to be even better for you, for our customers. Best wishes!

ho problemi con importazione dei contenuti

Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://artureanec.ticksy.com/

Can not import data to match the template shown

Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://artureanec.ticksy.com/

Hi! Do you need any help with demo data installation?

Hi, I purchased this template but demo importer is not working correctly please check as soon as possible because we need it to get templates to start working

Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://artureanec.ticksy.com/

Hi, I’ve purchased the template and the demo import doesn’t work. I urgently need to finish the website within 2 days, but I can’t proceed because I’m unable to import the demo content.

I’ve already created a support ticket, but haven’t received any response yet. I’m really disappointed – I expected to start working immediately after purchase, but now I’m delayed and blocked in my work because of this issue.

Please look into this as soon as possible. Thank you.

I’m requesting a refund – I don’t have time for a broken template, and I’m buying another one so I can finally get to work.

I’m trying to figure out how to create a three-column footer menu. I can’t quite seem to configure it the right way. Can you point me in the right direction? https://foxtownmarketing.com if you want to see what I’m talking about. The big black area at the bottom of the page.

HI! Thanks for the purchase. Please create a ticket in our support system – https://artureanec.ticksy.com/

how to imirt demo daa? min hnags

howe to import demo data,? mine stalls een after reboting /mionimizing programs to givememoeru

HI! Thanks for the purchase. Please create a ticket in our support system – https://artureanec.ticksy.com/

I have a question about this theme before buying it. There are gradients… on buttons and some headline text. The colors of the gradients will be editable, right?

Hi! Yes, you can change gradient for button. Thanks!

Good work, Good luck with sales.

Thanks!

Hello,

I have a few questions before making a purchase.

Is this theme compatible with WP Bakery Visual Composer, or is it exclusively designed for Elementor?

Also, is it possible to view a demo of the theme options from the back office?

Lastly, how many required plugins does this theme need (could you list them for me) ?

Thank you a lot.

Hi! 1. Unfortunately theme isn’t compatible with WP Bakery Visual Composer. It is comparable with Elementor only. 2. Sorry we can’t provide access to our admin 3. You will need to install Elementor, Woocommerce and WPForms for full working

wantla Purchased

I I left a support ticket but have no reply, so I’m asking here. Fantastic theme, BTW. In my opinion, it’s one of the best, thought-out designs on themeforest. However, after installing the dark demo theme and updating images and adding some articles, my client decided they wanted the site to be white. Is it possible to change the site to light without having to import the other demo, and if so, would it erase all our content we have already done? We just want you to change the colors to light version and we are using the child theme, thanks ! .

Hi! Thanks for the purchase. We received your ticket and we will answer as soon as possible. Thanks for your patience.

Hello,

Where can I find the contact form because it’s not in the footer ?

Hi! Thanks for the purchase. Please create a ticket in our support system for better support – https://support.artureanec.com/

Hey what’s wrong with this theme – elementar is hanging and taking for ever to adjust things. Drives me crazy!! Please get it fixed and update the theme – otherwise its a one star!!!

Hi! Please provide temporary access to your admin in our support system. We will try to help you. Thanks!

The theme is broken; I tried to install 3 times, both dark and light versions. Reinstalling from the ground up doesn’t help. This is very annoying, to be honest.

The support isn’t loading, how do I fix the theme? Website is https://agenccy.ai/

I’ve installed installable theme which is called neuros.zip (after unpacking All files & documentation archive)

it took me 4 attempts to install it properly. seems like now it is working.

Hi! Thanks for the purchase. Let us know if you need any help. Please create a ticket in out support system for better support – https://support.artureanec.com

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