1950 comments found.
Hello, How can I update slider revolution? My support expired so I cant raise ticket. It is asking me licence key? Thank you
Hello,
You can update Slider Revolution in two ways since it’s bundled with our Sober theme:
1. Wait for theme updates – We include the latest Slider Revolution version with each Sober theme update.
2. Reinstall the plugin manually by deleting the current Slider Revolution plugin, then reinstall it in Appearance > Install plugin.
No license key is required when using our bundled version.
For more details, please check our documentation at:
https://docs.uix.store/sober/#/getting-started/plugins-license https://docs.uix.store/sober/#/update/update-pluginsThank you
I’m using Sober theme version 3.5.5 on my site (koshmar-design.hr) with WooCommerce 10.2.2.
The WooCommerce System Status is showing multiple outdated template files from the Sober theme, including: - cart.php (theme version 7.9.0, core 10.1.0) - mini-cart.php (theme version 9.4.0, core 10.0.0) - And several others
I haven’t seen any Sober theme updates available for the past 6 months. Could you please let me know: 1. When will a new Sober update be released? 2. Will it include updated WooCommerce 10.2+ compatible templates? 3. Will slider revolution be in that update?
Everything is working fine for now, but I want to ensure my site stays compatible and secure.
Thank you for your help!
We’ve just released a new Sober update that includes the updated WooCommerce 10.2+ compatible template files you need.
Please update your theme to the latest version by following our documentation here:
https://docs.uix.store/sober/#/update/update-themeRegarding Slider Revolution – it will be included in the update as usual with the latest compatible version bundled with the theme.
Hi,
I’ve updated the theme to version 3.5.12, but Slider Revolution did not update and is still showing the old version. When I go to Plugins, I see this message:
“There is a new version (6.7.39) of Slider Revolution available. To update directly register your license key now or purchase a new license key to access all premium features.”
Could you please let me know If I am doing something wrong?
Hi,
We’ve just uploaded the latest version of Slider Revolution to the theme package.
To get the update, please delete the plugin from your Plugins page, then go to Appearance > Install Plugins and reinstall it. This will give you version 6.7.39.
Thank you
Hi, How can I translate the header that says “Shopping Cart Wishlist0 Order Tracking Login” when I enter to https://www.mysite.com.ar/cart/ ?
Thanks
Hello,
You can translate these header texts using the Loco Translate plugin. This is a popular WordPress translation tool that allows you to edit any text in your theme without modifying the code.
Install and activate Loco Translate from the WordPress repository:
https://wordpress.org/plugins/loco-translate/For detailed instructions on using Loco Translate with Sober theme, please refer to our documentation:
https://docs.uix.store/sober/#/translate/loco-translateThank you
There used to be an area to customize the header padding, i really don’t want to have to resort to !important CSS, why has that page or area disappeared with recent updates?? Is it hidden or somewhere I cannot access anymore?
Hello,
Thank you for your feedback. The Sober theme has never included settings specifically for header padding. This isn’t a feature that was removed in recent updates.
To adjust your header padding, you’ll need to use custom CSS. You can add custom CSS through:
Here’s an example of CSS you might use:
.site-header {
padding-top: 20px;
padding-bottom: 20px;
}
Hey,
Couple of questions from my side,
The kirki customizer seems to be vey much outdated, is there any plans to use an alternate plugin for the functionality?
Is there any tentative release plan for updating the instagram feed in footer.
Thanks,
Hello,
Thanks for your feedback. You’re right that the Kirki customizer hasn’t been updated for a while, but it’s still functioning properly as a framework for WordPress customizer settings. We’re actively exploring alternatives for better compatibility, but you can safely continue using Kirki Toolkit for now.
For the Instagram feed in the footer, we’re working on implementing a new photo grid solution. We don’t have a specific release date yet, but we’ll announce it in our changelog when available.
May I know for the portfolio page (prebuilt page with filters)
1. how can we add custom content or Widgets? I don’t find anywhere we can add on top of the project grid 2. how can I re-arrange the sequence of the project grid?
Hello,
Thanks for your questions:
1. The portfolio page is a WordPress archive page, so you can’t edit it directly through the normal page editor.
To add custom content above the project grid, you can use Elementor Site Builder to design this archive page.
2. To re-arrange the sequence of projects in the grid, you can manually edit the project’s date. Or you can install a post ordering plugin like “Post Types Order” (https://wordpress.org/plugins/post-types-order/). This will let you drag and drop to change the display order of your portfolio items.
I am not sure how to do this, it seems I need to upgrade my Elementor?
“To add custom content above the project grid, you can use Elementor Site Builder to design this archive page.”
Yes, you’ll need to upgrade to Elementor Pro to edit the portfolio page. This is because portfolio pages are archive pages in WordPress, and creating custom templates for archive pages requires Elementor Pro’s Theme Builder functionality.
Since Sober is primarily an e-commerce theme focused on WooCommerce, it has limited built-in options for portfolio customization without Elementor Pro.
I’ve also been having translation issues since the last two updates. What can be done to resolve this matter?
Hello,
Thank you for your feedback. We recommend using Loco Translate plugin to review the translation for the theme and the Sober Addons again. If the translation files are placed in the theme/plugin, you should move them to the system folder (which is “wp-content/languages”).
Then you can review the language file again to translate the missing texts.
For me, it translates most of the text, but it doesn’t translate a few things, even though they are translated in Loco Translate.
Perhaps there are texts from plugins. Could you please share a screenshot of the text that is not translated?
There have been issues like this since the last two updates. Before that, everything was fine.
Hello,
You can attempt to sync the language file to update any missing texts. With Loco Translate, you can use the “Sync” button as depicted in this screenshot:
https://prnt.sc/AvjIOeui_S9xIf it doesn’t work, please use the contact form on this link to reach out to our developers. They will help you check the issue.
https://themeforest.net/user/uixthemes#contactThank you
Hello,
I’ve also had a translation problem since the last two updates. I replaced the languages files as usual in the theme. But the mini cart and login pages no longer translate.
Please do something about this.
I look forward to hearing from you.
Thank you
Hello,
Thank you for your feedback. For a permanent solution, we recommend placing your translation files in the “wp-content/languages/” folder instead of directly in the theme. This prevents translations from being overwritten during updates. You can refer to this document for more details:
https://docs.uix.store/sober/#/translate/store-translationsThen please review your translation file again. Recent updates likely introduced new strings needing translation. You can use the Loco Translate plugin to identify and translate missing texts.
https://docs.uix.store/sober/#/translate/loco-translateThank you
Perfect! Thank you very much for your reply!
You’re welcome! Please feel free to reach out to us if you have any question.
last version has again problem translations for sober do not appear
Hello,
We’re sorry to hear about the translation issue after the latest update. It sounds like your translation files might have been overwritten. If you have the backup of the theme translation, please move it to the wp-content/languages directory.
You can refer to this document for more details:
https://docs.uix.store/sober/#/translate/store-translationsAlso, please check the Sober Addons plugin for any new strings that need translating.
Thank you
Hi, we have a lot of spam bots registering through the “MY ACCOUNT” (Register tab) in our website with Sober. How can me stop them? Literally more than 100 per day
Thanks, Francisco
Hello,
You can try these plugins to add reCaptcha into WooCommerce forms, including the registration form. This will help prevent spam.
https://wordpress.org/plugins/recaptcha-woo/ https://woocommerce.com/products/google-recaptcha-for-woocommerce/Thank you
May I know is there a simple way to remove the links of individual portfolio items so that it doesn’t go to another page when clicking on it.
Hello,
We’re afraid it is not possible to remove the link. However, you can prevent redirecting to another page with the following CSS:
.portfolio-items #portfolio-{ID} a {
pointer-events: none;
}
Remember to replace {ID} with the project ID.
Thank you
Thank you for your reply, actually I want to disable all the links, this means there are a lot of mannual work (anyway to change the code?).
Another two questions: 1. I see mobile header icon has 3 options (search/wishlist/cart), can I hide them instead? 2. I have a footer menu with 3 links, seems mobile footer menu display them in 1 collumn (so it apears as 3 rows), can I display them in one row instead? I don’t find any option for this.
if not possible to change this on admin page, please also help to provide how I can alter the code, thank you!
Hello,
To disable all the links, you can use this CSS instead:
.portfolio-items .portfolio a {
pointer-events: none;
}
To hide the icon on the mobile header, you can try this CSS:
.menu-item-mobile-cart, .menu-item-mobile-wishlist {
display: none;
}
To change the footer menu on mobile to 1 row, you can try this CSS:
@media (max-width: 767px) {
.site-footer .footer-menu li {
display: inline-block;
}
}
Thank you
Thank you, all works ver well! Last question, I see that when I put the content on the “Footer Right Content”, in mobile view, it is not exactly middle aligned (aligned to the right by a little), How to fix this?
Please try this CSS to fix the problem with “Footer Right Content” on mobile:
@media (max-width: 767px) {
.footer-info .socials-extra {
padding-left: 0;
}
}
Thank you
Hello,
I would like to ask whether it’s possible to use the shop page but without enabling the woocommerce features.
The reason is that I don’t want to use it as an eshop at first, but mostly to showcase items.
For example I want to hide “add to cart”, “buy now” and the cart itself.
Hello,
Thanks for your question. Yes, you can enable the catalog mode to remove all shopping features.
Hi. Could you please advise what is included with the latest update (3.5.3). The Changelog only links to a 404.
Hello,
In this version, we’ve updated the WooCommerce template files. You can check the changelog again now:
https://docs.uix.store/sober/#/update/changelogThank you
Hi, I want to add the Mobile Number field after the email section in checkout. How can I do that? I am using Home 2 demo.
Hello,
You can require the phone field with the WooCommerce settings in Appearance > Customize > WooCommerce > Checkout.
If you’re using the Checkout block, you can edit the checkout page to edit the form fields.
To customize the checkout page with additional fields, you can follow this tutorial:
https://woocommerce.com/posts/customize-checkout-fields-woocommerce/Thank you
Since the last Wordpress update I can access WP Bakery, the site works fine but there is no way for me to edit it anymore. Please Advise. I have a few sites with this theme. There isn’t any wp bakery option, I even updated wp bakery.
I deactivated rev slider and now it’s back. Maybe I have to update that plugin.
Hello,
Thank you for your feedback. You can follow this document to update the Revolution Slider plugin:
https://docs.uix.store/sober/#/update/update-pluginsIf you have any problems or need further assistance, please feel free to open a ticket on the support site. Our team will be happy to help.
https://uix.ticksy.com/Thank you
Yo your Sober Theme Options has disappeared with latest update of wordpress….
Hello,
Thank you for your feedback. Please check again to see if the Kirki plugin is installed on your website. Alternatively, you can navigate to Appearance > Install Plugins to install all required plugins.
Hi, the Sober Product grid load more button is not working. It’s already enabled but on my homepage it’s not showing. I have cleared the cache and tried to turn it off on but nothing.
Hello,
Thank you for your feedback. Could you provide us with your website address? This will help us assist you in checking the issue.
Sure. Website – https://matchingcenter.com.bd/
Hello,
Thanks for sharing. We’ve tested the product grid on the homepage, and it worked very well. Please clear the cache and test it again.
You can check this screenshot for more details:
https://imgur.com/a/X8nImp5where do I change the text “order tracking” in the field in the photo?
Hello,
You can use the Loco Translate plugin to translate this text in the theme. If you have problems and need assistance, please open a ticket on the support site. Our team will help you.
https://uix.ticksy.com/Thank you
Why is there no newer version of WP Bakery when I install a new version (3.5.1) of your Sober theme? It needs to be updated
Hello,
The latest version of the WPBakery Page Builder plugin is 8.1. It is included Sober 3.5.1 too. Please go to Appearance > Install Plugins to update it.
Thank you
Hi,
After updating woocommerce to 9.5.1 and updating Sober theme to 3.5.1, I am getting the below woocommerce outdated template warnings.
sober/woocommerce/cart/mini-cart.php version 9.3.0 is out of date. The core version is 9.4.0,
sober/woocommerce/single-product/add-to-cart/variable.php version 6.1.0 is out of date. The core version is 9.5.0,
sober/woocommerce/single-product/product-thumbnails.php version 3.5.1 is out of date. The core version is 9.5.0,
Thanks,
Hello,
Thanks for your feedback. Our team is currently working on it. We’re going to release a new update to fix these warnings soon.
Hi, I’ve noticed an error since the latest update where the page headers in shop and blog categories are fixed as on, and can’t be removed via the theme settings. Same goes for tool bars and shop tags. Can this be addressed for the next update please?
Hello,
Thank you for your feedback. Would you mind sharing your website address with us, so we can check it and provide better assistance?
Sure, you can find the issues described visible on this page: https://wingsart.studio/product-category/graphics/ – Many thanks.
To clarify, I currently have the page headers and shop tags set off in the theme, but they still appear.
Thank you for your information. We noticed this is a problem with the theme. We’re going to release a new update to fix it today.
Awesome, thanks.