10472 comments found.
Hello, It is possible to hide the website administrator’s email address when a property is published and displayed to the user in the browser. This is very important to prevent the email from being displayed and the website from being hacked. Currently, only the agent and real estate agency email address can be hidden. Please, could you implement this in the next update? Best regards.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Subject: Issue with Social Login Integration on Houzez Theme (Website: https://roomkey.in/)
Dear Houzez Support Team,
I recently purchased the Houzez theme and have started setting up my website: https://roomkey.in/. While creating the login page, I encountered several issues that I need your assistance with:
1. Google OAuth Error I am receiving the following error when trying to log in using Google: “Access blocked: This app’s request is invalid — Error 400: redirect_uri_mismatch” I have followed the setup steps, but this issue persists. Please guide me on how to fix this.
2. Social Icons Display Issues - The Google logo appears oversized. - The Facebook login logo is not visible. - The Facebook login button is also not working properly.
3. Additional Login Methods Requested I would also like to integrate additional login options, such as: - GitHub - Microsoft - Phone number-based login
Please provide guidance or documentation on resolving these issues and enabling the additional login options.
Looking forward to your support. Best regards, Shivji Sharma https://roomkey.in
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
There is an issue in the property search form on our website’s home page. where only a horizontal line appears when I click on any field suggestions.
My website is loading two different search forms-one for mobile and one for desktop-in the hero section, and both are present in the page’s HTML at the same time (just one is hidden depending on screen size). Both forms use a select field with the same id=”form-field-field-cities,” which is not allowed in HTML and causes the JavaScript errors and the broken behavior.
What is the solution in this case?
Another issue is my website loads quickly, but my search form in the hero section loads with a significant delay.
What is the solution in this case?
Please provide solution of both issues
https://www.bluechiphome.com/Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I already registered and submitted a request on Saturday. Still there is no response
There is an issue in the property search form on our website’s home page. where only a horizontal line appears when I click on any field suggestions.
https://www.bluechiphome.com/Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi, Any discounts coming soon??
No
Hello there,
I’m interested in buying this real state theme, but I have some questions before:
1.- The 79 USD is paid one time only, right?
2.- Is it possible to edit the theme with Gutenberg builder?
3.- Does the price field have the option to omit the currency symbol ? This is because in my country some propertiers are priced not with the local money currency ($ chilean pesos), but with “UF” which is a non-circulating currency. It is a unit of account for higher value. So, does it have the option to write UF in the field? for example: 12,500 UF
4.- In order to geolocate a propertie, is it neccesary to have the google map api key or just using the simple way?
Thanks,
Alan
Hi,
1 – Yes, 79 USD is one time.
2 – Houzez support Elementor and you can edit every page, header, footer, menu etc with Elementor page builder.
3 – Yes, you can use UF as currency
4. No, you can use Open Street Map which don’t required any API.
Regards,
Ok, thanks. One more question: is it necessary Elementor Pro or the free Elementor version? Regards,
You only need Elementor Free version.
Hello, Could you give me the quotas for maps in Google Cloud Console?
You will get quotas when you sign up on Google, we cannot give 
the number in limits so that I don’t get charged for using Google Maps on the website, daily limits optim
Thanks for responding, what would be an optimal number so they don’t charge me?
Hello, When will more new demos be added?
We are working on big update and more demos. Will be available in few weeks.
Hello, How do I cancel or delete a Membership?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi guys, The listings first image on main page are not all the same in size. I know you had a css code that make all images consistent size. Can you provide it here or if there is any other way that I can have all listings image show the same size on main page please share.
Thanks
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I have purchased 2 licenses from you already and had support subscriptions many times. My support is expired now. I don’t need help everyday. This is a one off…. Can you respond here pelease.
Hi,
You can still open the ticket, please open ticket and send me ticket ID
123707
123707
ticket id above.
123707
RTL Alignment Issue in Demo 30 – Houzez Theme
I have recently purchased the Houzez theme and successfully imported Demo 30 (https://demo30.houzez.co/), which is designed as an RTL alignment demo. However, after importing the demo, the website appears in LTR format instead of RTL.
Please advise on how to properly enable RTL styling for Demo 30 and ensure the correct alignment across all elements of the theme.
Dear,
I would like to bring to your attention that the ‘PURCHASED’ tag is currently not associated with your account.
Should your client have procured this theme, kindly request the purchase code from them. It is imperative that this code be used when initiating communication with our support team through our designated support platform.
For premium support, please follow this link: Premium Support .
Thank you for your attention to this matter.
Best regards,
Hi, Before purchasing the Houses theme, I have a question: Is it possible to allow users to create a listing without requiring registration, and collect their personal information using custom fields during the listing submission process? Thank you!
Hi, Yes, it is possible
Good afternoon! Do you have a release date for the app?
I think 2-3 weeks more realistic
Do you have a release date for the app?
Hello! Is it possible to hide the application/interest forms for the listed properties from the public (i.e. they can still see the listing, but not submit the forms)?
Once the person creates an account and the admin approves it, they should then be able to use the forms.
Additionally, when they create an account, is it possible to ask for a few more things to vet them as a potential tenant, e.g. upload their ID, etc.
Thanks
Hi! Thanks for your interest in Houzez.
The feature you’re describing—hiding the property inquiry forms until a user is registered and approved by the admin—is not available by default in the theme. It would require custom development to restrict form visibility based on user roles or account status.
Similarly, if you want to request additional information (such as ID upload) during user registration, this would also need to be implemented through a custom form or plugin integration, as it’s not part of the default registration flow.
Let us know if you have more questions!
Elementor issue here, someone maybe had the same. Hamburguer icon menu, linked to pop-up not working if im not logged in. Same with some other content.
Yes, they told me this: “Yes, Theme is compatible with Elementor / Elementor Pro plugins. but some time the issue comes from features / elements update. Wait until the Elementor pro update comes. i am sure your problem will be resolved.”
And i replied:
“OK, its possible for you part to do this?, im supposed to finish this web next week, a cant wait for a Elementor Pro update, i mean, is not Houzez that is need to be updated?, you have any similar complaints?”
Thanks
Can you send me ticket ID?
123011 , thanks
I cannot see any ticket ID, it look like empty message
Yes, i can see that too, here again: 123011, thanks
Hi, our team doing further testing
Hi, ok, is there an estimated time for this?, i need to Elementor pop-ups works in site, thanks
Any update?, thanks
Hi, Our team asked some details on Sunday but you just replied today. Our team investigating now so wait.
Any updates on this?
Hello,
I want to buy your theme for building the land/plot related marketplace. But I have few questions before I could purchase it:
1) First of all, is your theme suitable for building land/plot specific marketplace where different land developers will register on my website and list their lands/plots on it?
2) Can I create multiple land developer accounts and give them their own login rights to upload their plots on their own?
3) Can I create multiple agents under each land developer account? so that each land developer registered on my website will have their own agents and they can manage their own agents from their login?
4) Agent wise user rights: Can I assign the user rights to the agents such that they can add the property listing in the website but they cannot edit or delete it? So, basically I want to assign the rights to the user to only add the listing and not edit or delete it. Possible?
5) Can I create these user types in the website: Buyers, Sellers, Agents, Land Developers, Government Officers?
6) Is there a approval process for listing the properties? e.g. even if user or agent lists the property from the frontend, it should not get listed until the admin approves that listing. Is that possible?
7) Is it possible to automatically pick up the current location of the agent (latitude , longitude) of the current position from where the agent is currently uploading the listing? instead of agent manually entering the coordinates of the property, our website should automatically pickup his current location from where he is uploading the listing. Possible?
8.) Can website verify user’s email and phone number (by sending OTP SMS) before approving his account automatically? Do we have to purchase any other service for this?
9) Where can I get the complete list of features of the in-built CRM system? Is there any dedicated video of only CRM that is in-built in the theme?
10) Can we create custom “Status” for the listing? e.g. I want to setup the statuses as – ‘For Sale’, ‘For Lease’, ‘Upcoming Projects’ etc. Can I set my own status labels?
11) Is SSO based login possible? If yes, what all social media logins are supported? And what all information of the user we can get when user logins using his social media account?
12) Is it possible to display selective information of the listing and selective information of the agent to the user based on user’s membership plan? e.g. if we create two membership plans “Silver Membership” and “Gold Membership”, we want to show very limited information about listing to the “Silver Members” and full information to the “Gold Members”. Also, we want to show our phone number to the “Silver Members” instead og agent’s phone number. If member is “Gold Member”, only then user will see agent’s phone number instead of our phone number. So, this conditional display of information based on membership type is possible?
Thanks
Hi, thank you for your comment.
I’ll go through each point briefly:
1. Yes, Houzez can work well for land/plot marketplaces. Developers can register and list their plots on the platform.
2. Yes, developers can create accounts and submit properties from the front end using their login.
3. Houzez supports assigning multiple agents under an agency (or land developer), but agents are managed by the admin, not directly by the agency. So partial, yes, with some manual management required.
4. User permission levels like “add-only” without edit/delete require custom coding, as this is not built-in.
5. You can create custom user roles using plugins like User Role Editor, but again, advanced control over roles and permissions will require customization.
6. Yes, you can enable listing moderation so that admin approval is required before listings go live.
7. Houzez uses manual input for coordinates. Auto-detection of current location would need custom coding or a plugin.
8. Houzez includes email verification. For SMS/OTP, you’d need a third-party plugin or integration (e.g., with Twilio), which would involve an additional cost.
9. There’s no separate video just for the CRM, but you can see a general overview here: https://houzez.co/features/customer-relationship-management10. Yes, you can create custom status labels via the admin panel.
11. SSO is possible using third-party plugins (e.g., Nextend Social Login). Supported platforms usually include Google, Facebook, and LinkedIn. The user data available depends on the login provider.
12. Conditional display based on membership (e.g., different info for Silver/Gold members) is not a built-in feature. It would require custom coding or a membership plugin with content restriction features.
Given the complexity and custom flow you’re planning, we’d recommend working with a developer for some parts of the project.
Hi, when i am sending some properties as suggestion from CRM / Matching Listings, Even i have change the text to another language, the email sent it in english.
I searched for a translation to wpml but i didn’t found nothing “Matched Listing Email”
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
i asked them before 10 days and they respond that my 6 months of support period is expired on March 21, 2025 
No issue, You can still open ticket and send me ticket ID.
123641 Thanks!
123641 Thanks!
Your last two messages are not visible
HI, I have the lasted version of Houzez. I am having problems loading Elementor. Please advise
My support is outdated.
Make sure you have updated plugins, you can update plugins in admin panel under Appearance -> Install Plugins
Thank you so much. Updated, and it worked.
Hi. Pre-purchase question. Will I be able to add 2 languages (one is RTL, and the other is LTR) and the language switcher in the header or the footer?
Hi,
Yes, you can have two languages using WPML plugin
Hi, the cities are randomly shown in the search bar. How to rearrange and organize them?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Having problems loading Elementor !!!
Update to Houzez v3.4.9.1 and Houzez Theme Functionality plugin to v3.4.8, it will be the issue
my versions Houzez v3.4.9.1 Houzez Theme – Functionality 3.4.8
Please I want a solution as soon as possible
When I deactivate this plugins(functionality) elementor working
I can not open home page with elementor plese i need help