Hi,

Open a ticket in helpdesk and share some more details

Hi,

Check if you have made customizations in child-theme. Activate the main theme and try checkout again

Hello, yes, I am making the configurations on the child theme, but I’ve already deactivated it and activated the parent theme, and the issue wasn’t resolved. I also deactivated the plugins, but that didn’t solve it either.

I tested by activating a default WordPress theme, and in that case, the order summary page opens normally. However, with the MyListing theme, unfortunately, the thank-you page after the purchase just shows a blank screen.

My support license has expired, and I’m waiting for my credit card to have available credit so I can renew the support license. But if you could help me with this issue, I’d be very grateful!

Send an email from this page: https://themeforest.net/user/27collective

Hi,

Quick search that’s shown in the header can only have the keyword search input

Hi,

Most of the time this is a caching issue, if you’re using a caching plugin make sure you’re excluding the my-account page from cache and disable cache for logged in users

Thanks again for your previous help — the login issue was indeed related to cache, and it’s now working fine after disabling it.

However, I’m now facing a new issue related to the Mercado Pago Transparent Checkout. When a customer selects Pix as the payment method and clicks “Place Order,” the page goes blank and doesn’t display the QR code for the payment. Because of this, the customer is unable to complete the transaction.

Do you have any suggestions on how to resolve this? Could it be a compatibility issue with the theme or something else?

Appreciate your support as always.

I replied in your other comment

Hi,

Yes you can use those plugins to create a marketplace, managing products and orders is all handled by those plugins so make sure they provide all the features you need.

MyListing then allows you to link products to listings and display them on listing page

Hi,

The child-theme by itself doesn’t contain any woocommerce files. You have added that file in child-theme most likely to modify emails sent by woocommerce. However based on other users who have had this issue the files are compatible with latest woocommerce version you just need to modify the version number inside that file. Appearance > theme file editor > child-theme > click on that file > you should see this line (version number might be different) @version 3.7.0. Just replace the number there with current woocommerce version e.g. @version 9.8.3

Hi,

I just wanted to let you know that the issue regarding the outdated WooCommerce template files has been resolved using the solution provided.

Thank you for your support and assistance!

Great

Hi,

Natively the theme doesn’t have an option to allow users to create blog posts however it’s possible to add that functionality with plugins like this one: https://wordpress.org/plugins/user-submitted-posts/

Yes users can show blog posts inside listings, example from our demo: https://main.mylistingtheme.com/listing/the-ledbury/#posts

Hi,

When you visit the landing page of a category the url is like that e.g. https://main.mylistingtheme.com/category/restaurants/

If you switch to the filters tab then the url is dynamically changes based on the filters you select. You can’t change this

This encoding is called URL encoding or percent-encoding, where non-ASCII characters such as Chinese/Japanese characters are replaced with a percentage sign followed by hexadecimal digits representing their UTF-8 bytes. It is expected and not a bug, but it can be problematic when sharing URLs because the encoded strings are difficult for humans to read or remember, and they can break when copied through certain communication channels that don’t properly handle special characters. So, in this case, instead of the URLs that look like this, usually something like https://example.com/listing/123 is preferred.

To reproduce this, simply create a new single listing and name its title field as “这是一个例子”, and after it is published, its URL will become http://example.com/listing/%E8%BF%99%E6%98%AF%E4%B8%80%E4%B8%AA%E4%BE%8B%E5%AD%90

Instead of this permalink, it is possible to use the ID format as the permalink structure for MyListing listings, just like how it can be done for posts and pages natively with WordPress permalink configurations (https://wordpress.org/documentation/article/customize-permalinks/ )?

Hi,

The url in the address bar will still show ‘这是一个例子’, only if you copy it and place it somewhere other than the address bar it will show the encoded version. It’s the expected behavior and I wouldn’t recommend you to change it

We don’t have an option to change this and changing it would required modifying theme files

Hi,

There are some parts of the theme we need to improve but mostly yes

Hi,

Open a ticket in our helpdesk

Done, thank you.

Hi,

You can create different packages for each listing type with different expiration date

Hi,

Listing types > edit listing type > search forms > listing order > replace ‘Nearby’ with another order at the top. You can still leave nearby there just don’t add it as the first one

Hi,

To have recurring listing packages only wc subscriptions is compatible

Hi,

The best solution to bulk import work hours would be using wp all import plugin

Hi,

It is possible but would require a bit of css which we can provide from our support website

Hi,

Where did you send it?

Hi,

We will check it shortly

Send an email from here: https://themeforest.net/user/27collective

I have sent many emails with no answer. I would appreciate it if you could help me solve my problem… Thank you so much!

Hello?

Hi,

We have replied in your ticket