277 comments found.
Hello today theme was updated can you update changelog?
Updated – Thanks
Hello can you post changeover of the update and are the update can be viewed at your demo
Changelog updated
Hi, my license key is showing invalid
Create support ticket with purchase code. Support team will look it. Thanks
Hello,
I want to import just the digital agency 2 page to my website so i can use some elements of this. Is it possible to import 1 page?
If you will import all pages you will get all pages imported. Then you can use any pages as you wish.
ok i did… but now the complete website is changed and i have to double check and change everything.. not so happy about this
I didn’t get you are using the demo already. That’s why I asked to import demo data so that you will get all demo pages.
Hi,
After the latest theme update, all FlatIcons disappeared from the Footer Widget “RS Contact Info”. Only Fax & Link icons display, because the class for them is Font Awesome. All flaticons do not work.
Thanks!
Try to update RS Framework Plugin then everything will be work fine. Thanks
Thank you! I missed that! Everything works fine now! 
Great – you got it. Thanks
Hi there ! Did you update the Bootstrap in the latest update ? Is it possible to have the changelog ?
Changelog Updated.
How about the Bootstrap vulnerability ?
Next week we will update the theme for you again. Thanks for your patience.
Hi there ! Any update about this ?
We already updated it. Did you update theme to latest version?
Not yet
okay update it and check it. Thanks
Hi,
Your latest theme installable file seems to be problematic. Error message upon theme update:
Installing the theme…
The package could not be installed. Your WordPress version is 6.8.1, however the uploaded theme requires 6.9.
Theme installation failed.
In the meantime at the moment Wordpress 6.8.1 seems to be the latest available version.
Do you test your files before you push them here?
We already released another update wait till approval.
https://prnt.sc/2nghVcspSNUII PAID THE RENIEW OF THE LICENSE FOR EXTRA SUPPORT , I PUT THE LICENSE CODE BUT IT IS NOT ACCEPT ANYTHING , ALSO I CAN NOT INSTALL THE SAMPLE DATA DEMO , I OPENED TICKET SUPPORT ! I MADE A NEW WP CLEAN INSTALLATION
I just reset the purchase code – you can check now. Thanks
Hello!
For some products I need to add a contact form 7 “Get a Quote” shortcode in product’s short description.
For these cases, the product tabs seem to be broken:
https://kirmico.com/shop/ad230u/This issue wasn’t happening before the latest theme update – the tabs & related products used to appear normally under the product gallery.
Is this a theme-related issue?
Thank you,
Natasa
This is not theme related issue. May be you added content and there have may issue. Create support ticket – support team will look it.
https://rstheme.com/supportWhat is the changelog for the latest update ?
It’s a big update regards elementor options field optimization. there was an issue with that update. we already released another update will fix version. Please wait till next update.
https://prnt.sc/8h6SVcMu-m8VHello,
Something weird happens with the updated theme version. When I am trying to update, I receive the following error:
Unpacking the package…
Installing the theme…
The package could not be installed. Your WordPress version is 6.8.1, however the uploaded theme requires 6.9.
Theme installation failed.
Thanks!
Natasa
You may be went to upload full package of the theme. Once you have downloaded the theme package from Themeforest you must unzip it and upload only the inner zip file named braintech.zip. Hoping you will get it now. Thanks
Hello and thank you for your answer!
I confirm that the issue happens with file braintech.zip.
Instead of getting the screen asking to confirm if I want to replace the older version with the new, I receive the WordPress version issue.
For this reason I am also skeptic to replace the theme folder manually.
Thanks,
Natasa
Sorry today we updated theme. Instead of tested up to value set to requires at least set. I am going to update theme and now it’s Queued for Review.
https://prnt.sc/8h6SVcMu-m8VTheme updated – you can also changelog. Thanks
Thank you! It works now!
Welcome
When updating WordPress to version 6.8 the theme stops working. I have the 2.6.7 theme update and they haven’t released 2.6.8 yet. Please help, thank you!!
Would you try to create support ticket so that we can try to check it for you??
https://rstheme.com/supportThanks
please we need a pricing plan like this so we can be able to switch between monthly and annually
Does your theme support learnpress plugins
No. Our Educavo, Eshkool, support LearnPress plugin. Thanks
Good day,
I left you a support email but since then I haven’t heard from you.
Could you let us know if we’ll be hearing from you?
We’re in a hurry, please?
I cant change the phone number and email and address thst show up in the responsive main menu they persist even when I delete the menu
Phone number and email address are coming from Braintech Options -> Header.tab
https://prnt.sc/_WMn-wGuEwBoidk what the frick is wrong with this theme but uploading a logo doesnt apply to the website at all, chaging the header style doesnt apply at all etc etc
Sorry sir for struggling to change. We have option for setting individual pages and also theme options(Braintech Options). So to override page setting you have to enable global setting from Theme options(Braintech Options -> General Sections – Enable Global setting should set to yes).
After enabling global setting – everything will work from theme options. If still facing issue please try to create support ticket – our support team will look it for you.
https://rstheme.com/supportcan you please reset my Key i have reset my website and now the key not working while doing it back on new hosting on same domain
Create support ticket with purchase code. Support team will look it.
https://rstheme.com/supportMay we get updated changelog at your earliest convenience please?
Updated thanks
Thank you!
Welcome:)
