303 comments found.
I want to change the breadcrumb structure for blogs. How to do that?
Hello, that’s not possible at the moment, but we can try to add a filter for it. What would you like to change in the structure?
My Theme is version 2.1.4 and the The Element Pack Pro is version 7.21.0 and won’t update to the latest version 8.0.0.
Version 7.21.0 has a Known Vulnerabilities
WordPress Element Pack Pro Plugin < 8.0.0 – Cross Site Request Forgery (CSRF) vulnerability WordPress Element Pack Pro Plugin < 8.0.0 – Broken Access Control vulnerability
Hello, please try this:
1. Go to Plugins, and delete Element Pack Pro.
2. Refresh the page.
3. Go to Theme Options – Plugins, and install the plugin back.
That worked thank you.
I’m browsing page by page, and on some pages, there are shifts in the data within the mega menu and the footer. I haven’t been able to solve this issue.
Hello, please reach out to support@uicore.co and we’ll assist you.
Your team helped me solve the problem. Thank you.
i have a problem with the typography i used inter but the theme dont used it! i already deleted cache and elementor cache but nothing works
Hello, please try disabling Load Google Fonts Locally in Elementor – Settings – Features.
Hi there, I am wondering where are footers in your library? Im looking all around the whole library of sections/pages but I can not see any footers that I can use to customose the existing one, could you please guide me? thanks
Hello, to access the footer templates, go to Theme Builder – Footer – Add New. Edit with Elementor, then open template library. All theme builder templates are only available on their corresponding post type.
Thank you, found it.
Hello, my support has expired, but I need help with a possible bug in the migration site from the staging environment to the production environment.
I’m having a problem updating specific URLs, for example: fonts, uicore-framework and uicore-icons.
The URLs are not updated after the migration.
It seems that when saving in Theme Options, the files are not regenerated.
I’ve tried several migration plugins, including Duplicator, but to no avail.
The Better Search Replace plugin also doesn’t work.
Can you help me? Thanks!
Hello, please share admin access at support@uicore.co and we’ll assist you!
Hi there, I just bought this theme, now I’m importing a new section (from the UI library) and it imports the section but without the images, which is not great as I can not persolised things.
Do you know how can import de section with the images? thank you
Hello, this is usually caused by incorrect folder permissions, which you can fix using this guide: https://help.uicore.co/docs/uicore-framework/fix-folder-permissions
If that doesn’t work, please set up admin access in a new ticket here: https://help.uicore.co/ and we’ll assist you.
this theme no longer seems to work. Fresh install of wordpress (latest version), installed the theme, clicked button to install required plugins and boom, wordpress site crashes and can’t do anything but remove the theme.
Edit: remove UI-Core Framework prepackaged. This is what caused the issue.
Hello, please reach out to support@uicore.co and we’ll investigate the cause of the error. Thank you.
How do I create a separate menu for mobile? There is a mobile menu option, how does this work?
Hello, you can create a separate menu, then use filter 2.10 to assign it to the mobile menu: https://help.uicore.co/docs/uicore-framework/hooks-and-filters
Here are the steps:
1. Create a new menu and get the menu ID: https://uicore.d.pr/i/CiOv3k
2. Install the child theme in Theme Options – System.
3. Go to Appearance – Theme File Editor, edit functions.php, and add this to the end of the file:
add_filter( 'uicore_mobile_menu', function($menu){
return 10; //menu id
});
Hi, I currently have issue with the UI core Library since the last update (UiCore Elements + UiCore Framework + Outgrid 2.1.2) : the items are not displaying correctly and it is unusable (see https://prnt.sc/xkNUNEEFPnYI). Also as I can’t use support to create a ticket because all of my 4 Outgrid licences have expired support. I’m contacting you here because I don’t agree that I should have to renew support for this bug fix. Thanks for your understanding.
Hello, there’s no need to renew support for bugs or theme issues. We have fixed the issue, and we will update all our themes tomorrow. Thank you for your understanding.
Hello, any news regarding the update? Still unable to use the UI core Library on Outgrid Theme as of today…
Hello, the update was just published.
Is the OutGrid theme compatible with Elementor 3.29.0?
Hi Pamela, the latest version of Elementor is causing a display issue in the template library. This will be resolved in the update coming tomorrow.
Elementor versions have severe incompatibility issues.
Hello, can you please share the issues you’re getting? We’re running 3.28.4 on our end, and haven’t found any problem yet.
Setting theme name in branding does not change on front end on top admin bar
Hello, thanks for the notice, we’ll fix this in the next update.
Technicall all of uicore themes needs to updated for the specific fix.
Yes, all our themes will get the same update.
I need to use self-hosted fonts. How do I ensure they are loaded locally and not from Google Fonts in Ui Outgrid Design System?
Hello, you can either enable “Load Google Fonts Locally” in Elementor – Settings – Features, or you can add your own custom fonts: https://help.uicore.co/docs/uicore-framework/custom-fonts
Hi, how do I update the theme from within Wordpress when you release updates? Is this possible?
Hello, sure, you can update the theme in Theme Options – Updates.
Thanks, but Theme Options – Updates is nowhere to be found in my menu…
Hello, please check the following:
1. Make sure “Simplified View” is turned off: https://uicore.d.pr/i/3IOAqu
2. Go to Admin Customizer, and make sure “Disable Updates” is turned off.
Pre-Sales Query – Do you provide Figma File, we especially need figma file of the demo – “Cloud Solutions”
Hello, yes, the Figma file is included, and you can access it by following this guide: https://help.uicore.co/docs/uicore-framework/access-figma-file
i am getting message that “FIgma access has been sent to your email” but no email received
Hello, please try checking your spam folder. If that doesn’t work, please reach out at support@uicore.co and we’ll help you.
Hello UICore team good evening
I need use it on another domain since But code is I’m not using it anywhere since I payed for it to change domain is complex.
Otherwise excellent work
Ok I’ve send you a direct message Thanks for reply
Hello, we already replied to your email.
Thanks for excellent service
Hi Support Team,
I hope you’re doing well. I’ve exhausted my available support rights, but I’m encountering an issue with transferring my site from staging to the production domain.
The site has been successfully moved to the working domain, but when I attempt to finalize the transfer in the system by clicking the “Transfer” button, an error occurs, and the site remains stuck in staging. Could you please assist me in resolving this?
Thank you in advance for your help!
Hello, please share your website URL at support@uicore.co, and we’ll help you with the transfer.
using many of your themes quite successfully. However, there is a son. In blog posts, when the visual is added in the gutenberg editor and the center is selected, the visual is not centered.
Hello, please share admin access at support@uicore.co, and we’ll assist you.
saya mencoba demo dan menambah kode Custom CSS untuk keperluan agar font mobile friendly tetapi tidak berfungsi
/* Global Styling / body { font-family: Arial, sans-serif; margin: 0; padding: 0; box-sizing: border-box; }
.container { width: 100%; padding: 20px; margin: 0 auto; }
/ Header Styling / header { background-color: #333; color: #fff; padding: 20px 0; text-align: center; }
header h1 { font-size: 24px; margin: 0; }
/ Navigation Styling / nav { background-color: #444; text-align: center; }
nav ul { list-style: none; padding: 0; margin: 0; }
nav ul li { display: inline-block; padding: 10px 15px; }
nav ul li a { color: #fff; text-decoration: none; font-size: 16px; }
nav ul li a:hover { background-color: #666; }
/ Main Content Area / .main-content { display: flex; justify-content: space-between; margin-top: 20px; }
.main-content .primary { width: 70%; }
.main-content .sidebar { width: 25%; background-color: #f4f4f4; padding: 15px; }
/ Footer Styling / footer { background-color: #333; color: #fff; text-align: center; padding: 15px 0; }
/ Tablet and Mobile Friendly Design with Media Queries /
/ Tablet (768px and below) / @media (max-width: 1024px) { / Header / header h1 { font-size: 22px; } }
/ Navigation /
nav ul li {
display: block;
text-align: center;
}
/ Main Content /
.main-content {
flex-direction: column;
}
.main-content .primary {
width: 100%;
}
.main-content .sidebar {
width: 100%;
margin-top: 15px;
}
/ Footer /
footer {
font-size: 14px;
}
/ Mobile (480px and below) / @media (max-width: 480px) { / Header / header h1 { font-size: 18px; } }
/ Navigation /
nav ul li {
padding: 12px 10px;
}
nav ul li a {
font-size: 14px;
}
/ Main Content /
.main-content {
flex-direction: column;
}
.main-content .primary {
width: 100%;
}
.main-content .sidebar {
width: 100%;
margin-top: 15px;
}
/ Footer /
footer {
font-size: 12px;
}
/ Desktop and Larger Screens / @media (min-width: 1025px) { / Header / header h1 { font-size: 28px; } }
/ Navigation /
nav ul li {
display: inline-block;
text-align: center;
}
/ Main Content /
.main-content {
display: flex;
justify-content: space-between;
}
.main-content .primary {
width: 70%;
}
.main-content .sidebar {
width: 25%;
}
/ Footer */
footer {
font-size: 16px;
}
Hello, it looks like the code is coming from a different theme, since the classes don’t match with ours. To different sizes on mobile devices, go to Theme Options – Global Fonts, and use the device switcher: https://uicore.d.pr/i/Yi77zV
terimakasih sudah terselasikan. cuma saat saya mencoba menu https://outgrid.uicore.co/hosting/ saat penginstalan menu tidak muncul,,, saya coba beberapa kali untuk import menu tetap tidak muncul
Please go to Appearance – Menus, and delete all the existing menus, then go to Theme Options – Demo Import, choose Hosting, then only select “Navigation Menu Items”.
All right, please set up admin access at https://help.uicore.co/ and our team will assist you.
saya sudah masuk dan tidak tau apa yang saya perbuat setealh mengunjungi https://help.uicore.co/. ini sepertinya bug dan trial saya hanya tinggal beberapa hari
saya membuka https://help.uicore.co/ask-question tetapi saya belum membeli dan ingin membeli
The menu can be edited in Appearance – Menus. In theme builder, only the footer items are imported. We checked your sandbox, and the import seems correct.
saya import semua … anda bisa coba tolong importkan menu tersebut. apakah bisa ?
terselesaikan, saya akan membeli nya
maaf pertanyaan terakhir di mana letak perubahan ini https://prnt.sc/8yI0UJWUOsgT
For that, you need to go to Appearance – Menus – Screen Options (top right) and enable Description. Then you can edit it for each item.