2

im sorry my purchase code does not work, what can we do?

im reistaled my website and try to reactivete my plugin but its not working

Hello,

I have purchased and installed the Ronneby theme and I’m using one of the Elementor demos (Eighty Second). However, I cannot find the Ronneby Core plugin inside the download package. Without it, I am unable to access the Theme Options panel.

Could you please provide me with the correct ronneby-core.zip file or a link to download it?

Thank you for your support!

Best regards,

Hello! Any update soon? Thank you!

Hi, I am trying to update my theme aftera full restore and I get this message

Descargando la actualización desde http://dfd.name/check/plugins.php?plugin=ronneby-core&code=…

Descomprimiendo la actualización…

Instalando la última versión…

No se ha podido descomprimir el paquete. El paquete no contiene archivos.

Ha fallado la actualización del plugin.

Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.

What can I do?

Hello, I just purchased the theme and cannot get the Elementor version installed/imported on my demo site. Can you please help me? I tried your support page here: https://rnbtheme.com/documentation/first-steps/demo-content-elementor but it doesn’t work.

Thanks Becca

I am getting this message on all my Ronneby websites today: Ronneby theme core plugin. Contains DFD custom shortcodes for Visual Composer, custom post types and custom shortcodes

Version 1.5.66 | By DFD | Visit plugin site This plugin failed to load properly and is paused during recovery mode.

An error of type E_ERROR was caused in line 211 of the file /home/fccrg/www/wp-content/plugins/ronneby-core/inc/redux_framework/redux-core/inc/classes/class-redux-filesystem.php. Error message: Uncaught TypeError: Typed property Redux_Filesystem::$creds must be array, bool used in /home/fccrg/www/wp-content/plugins/ronneby-core/inc/redux_framework/redux-core/inc/classes/class-redux-filesystem.php:211 Stack trace: #0 /home/fccrg/www/wp-content/plugins/ronneby-core/inc/redux_framework/redux-core/inc/classes/class-redux-filesystem.php(286): Redux_Filesystem->advanced_filesystem_init(‘dfd-ronneby?pag…’, ‘direct’, true) #1 /home/fccrg/www/wp-content/plugins/ronneby-core/inc/redux_framework/redux-core/inc/extensions/custom_fonts/class-redux-extension-custom-fonts.php(269): Redux_Filesystem->execute(‘dirlist’, ’/home/fccrg/www…’, Array) #2 /home/fccrg/www/wp-content/plugins/ronneby-core/inc/redux_framework/redux-core/inc/extensions/custom_fonts/class-redux-extension-custom-fonts.php(127): Redux_Extension_Custom_Fonts->get_fonts() #3 /home/fccrg/www/wp-content/plugins/ronneby-core/inc/redux_framework/redux-core/inc/classes/class-redux-api.php(253): Redux_Extension_Custom_Fonts->__construct(Object(ReduxF

How do I deactivate the theme on an old domain so I can use it on a new development? Can you tell me where it is activated? I can’t find that information anywhere.

Thank you

While we try to import the demo its showing the failed to import and try to manually import the elementor kit and its showing error file corrupted .

Hello mates, the deactivation purchase code isn’t working because the website i’ve used before was for test purposes.

I’v send an email to you earlier, please help me.

Thanks!

Do you guys support WordPress 6.7.2?

Hi there

www.chiefstentedcamps.co.za The following error shows on a few pages Warning: Undefined variable $alt in /usr/www/users/chiefwypyu/wp-content/plugins/ronneby-core/inc/vc_custom/dfd_vc_addons/modules/dfd_image_module.php on line 324

I emailed you directly 31 March and again 3 April 2025

Kindly advise. Thanks

I can’t deactivate the purchase code on my old domain. When I click on the deactivation link, absolutely nothing happens.Ticket login purchase code also doesn’t work…

Hi can you please guide me for the update.

Do i need to update wp to version 6,7,2 ?

WP backery also requires theme update “You have version 7.8 installed. Update to 8.3.1.”

Thank You in advance.

Hey,

I can’t deactivate the purchase code on the kancelariadryja.pl domain. When I click on the deactivation link, absolutely nothing happens.

Best regards, Marcin

Hi there. I have a regular license for Ronneby. Do I need to renew my support to download the latest version of WP Bakery plugin (JS composer)? Thanks

In the new version of Visual Composer, dfd_info_banner and dfd_facts stopped working. Is there any way I can fix this without having to rewrite everything? There’s just a lot of layout related to these elements… Thank you!

Hello, I would like to add some custom fields into the billing section of the checkout page. I tried all kind of hooks, but the fields are not being displayed. Could you please help me with that? I believe that the current billing section is being ‘forced’ and no additional fields are supported. Could you please guide me through with this small update? Thank you

I have purchased 2 Ronneby themes and also purchased extended support. I can’t get into your system or get ahold of anyone to help me. We are experiencing several issues with your theme. My company is completely frustrated and needs help.

hello, i have a problem with the theme. i can see the errors through the error log , the errors are below

Warning: scandir(/mnt/Storage/www/html/goldmarket/wp-content/uploads/fonts/0QI6MX1D_JOuGQbT0gvTJPa787weuyJDmKxemMeZ.woff2): Failed to open directory: Not a directory in /mnt/Storage/www/html/goldmarket/wp-content/plugins/ronneby-core/inc/redux_extensions/extensions/custom_font/components/custom_font_validator.php on line 145

Warning: scandir(): (errno 20): Not a directory in /mnt/Storage/www/html/goldmarket/wp-content/plugins/ronneby-core/inc/redux_extensions/extensions/custom_font/components/custom_font_validator.php on line 145

Warning: foreach() argument must be of type array|object, bool given in /mnt/Storage/www/html/goldmarket/wp-content/plugins/ronneby-core/inc/redux_extensions/extensions/custom_font/components/custom_font_validator.php on line 147

Warning: Cannot modify header information – headers already sent by (output started at /mnt/Storage/www/html/goldmarket/wp-content/plugins/ronneby-core/inc/redux_extensions/extensions/custom_font/components/custom_font_validator.php:145) in /mnt/Storage/www/html/goldmarket/wp-admin/includes/misc.php on line 1438

Warning: Cannot modify header information – headers already sent by (output started at /mnt/Storage/www/html/goldmarket/wp-content/plugins/ronneby-core/inc/redux_extensions/extensions/custom_font/components/custom_font_validator.php:145) in /mnt/Storage/www/html/goldmarket/wp-includes/functions.php on line 7137

Warning: Cannot modify header information – headers already sent by (output started at /mnt/Storage/www/html/goldmarket/wp-content/plugins/ronneby-core/inc/redux_extensions/extensions/custom_font/components/custom_font_validator.php:145) in /mnt/Storage/www/html/goldmarket/wp-admin/admin-header.php on line 9

What can i do?