148 comments found.
Can the videos play in a light box nw?.. I bought this themem but could not use it, because the videos redirect to a video page to play. If the videos can play in a light box popo up.. I will really appreciate it
Hi, Thanks for contacting us and choosing our product! Sorry but currently our theme doesn’t support Popup play because it need to process Auto Next,... on Single video page. We’ll research about it later. Regards!
Do you have the option of having a video wall, where multiple videos are on a single page?. And can all play on that page Without redirection to a single video page… A video showcase page, sort of…
Hi, Currently we don’t have that’s function in Vidio theme. Have some special functions can’t work on Lightbox mode. If you want to use simple video function with lightbox mode as you want you can try our another theme: https://themeforest.net/item/frames-movie-studio-filmmaker-wordpress-theme/33158147. Hope this helps! Regards!
Hi, Please remove dot at the last of link: https://themeforest.net/item/frames-movie-studio-filmmaker-wordpress-theme/33158147 . Regards!
Hi, I’m not sure this suggested filmmaker’s theme serves my purpose. It’s been over three years now, and I am wondering if the lightbox function is available.
Secondly, 1. Is there a way I can prevent the embedded YouTube Video from displaying the YouTube watermark at the bottom of the video box, which usually leads to the YouTube website 2. Is there a way to prevent the embedded YouTube video from listing suggested Videos from YouTube when it is paused?
I have had this Theme lying fallow for 5 years and would like to make use of it.
Hi, Currently we are so busy on another project and add lightbox feature need to much time to research (not only playing video on the lightbox). We need to process auto next, playlist, series,... These functions may not update in the near future. About the question with embed video from Youtube: https://prnt.sc/tLwL6WzD89_j . You can’t remove them. Hope this helps! Regards!
Does it support m3u8 format video?
Hi, Thanks for contacting us about our product! Currently our theme use mediaelement.js to play self host video: https://www.mediaelementjs.com/ and it doesn’t support m3u8. Now we support MP4 and webM. Here is plugin document: https://document.harutheme.com/vidi. Hope this helps! Regards!
Greetings! I created and enabled the HTML 5 video ad for the last few videos. It plays perfectly on laptop but is paused on mobile view. What could be causing this and how can I resolve it?
Thank you!
Hi, Thanks for contacting us and choosing our product! About this issue can you send us your current site URL and the video page have this issue via email harutheme@gmail.com and settings, so we can check it for you. Regards!
Will do! Thank you!
Hi, We replied to you via email. Please check it. Regards!
Is it possible for a visitor to the site to purchase for a single video/premium video instead of a group of videos/categories?
Hi, Thanks for contacting us about our product! Currently our theme use PaidMembership Pro plugin and doesn’t support sell each video. However you can list in a category have only that video. More detail how to setup Membership plugin you can read in the document: https://document.harutheme.com/vidi/ (section 7.13). Hope this helps! Regards!
Hi, is the theme compatible with ZOOM Meeting ? Thankls
Hi, Thanks for contacting us and choosing our product! Sorry but now our theme doesn’t support Zoom. We’ll notice and research about it later. Regards!
how to activate lisence
Hello, update the sharing option, I see that they have G +, it would be better if it has whatsapp, telegram etc, more updated
Hi, Thanks so much for your suggestion. We noticed and will update more in the next version. Regards!
We removed Google and Add WhatsApp & Telegram in the next version: https://prnt.sc/1eaxjtk. Regards!
Hi, in the new version, the logout not work correctly, it redirect already to 404 page ?
Hi, We checked latest version and see it’s working fine: https://prnt.sc/1a9vuio. Please make sure you set log out page in Vidi Settings. If it still doesn’t work please send us your site URL and admin account via email harutheme@gmail.com. We’ll check it for you. Regards!
Greetings,
When I use the HTML5 video ad feature, next to the time lapse there is a square. It appears that it’s supposed to be an icon, possibly the speaker or sound icon, because on mobile the sound doesn’t automatically come on as it does on a laptop. On my laptop I can clearly see the square next to the time lapse of the ad, but the sound of the ad automatically plays.
How can I fix the issue of the icon not appearing as it should so that viewers know to tap that to hear the ad play?
Hi, Thanks for contacting us and choosing our product! Sorry for late response. In this case can you please send us the video have this issue via email harutheme@gmail.com (your site URL and video use this ad). We’ll check and have solution for you. Regards!
Hi , I tried, but I didn’t figure out how to automate loop the video slideshow. is there anyway to do this ?
Thanks . btw, I signed up in your support site, but didn’t get the verification mail.
Hi, Thanks for contacting us and choosing our product! Can you please send us the email you are using for register? Also please check your SPAM box because we see other customers can register on our site now. About Loop slideshow please send us the URL to the page have slideshow you want to change Loop. We’ll check and have solution for you. You also can send us email support via harutheme@gmail.com. Regards!
Thanks a lot. I send you an email.
Hi, We replied to you via email. You can follow section 13 in this document to customize template display: https://document.harutheme.com/vidi/. Regards!
Hi, can the user add store to his channel? if not, can you consider that suggestion. Thanks
Hi, Thanks for contacting us about our product! Sorry but can you tell us more detail about store on channel? Do you want to say about WooCommerce? Add store function is very complicate and we need much time to research. We’ll notice it and research later. Regards!
Is this compatible with wp automatic plugin?
Hi, Thanks for contacting us about our product! Currently we haven’t checked it yet. However other customers use this plugin and it’s working fine with our theme as his feedback. Regards!
The number of views of the videos remains 0 and does not change. what is the reason?
Hi, Thanks for choosing our product! Please make sure you install Post View Counter plugin as required and set it can count view of video like this: https://prnt.sc/16c9auj. Here is the plugin document: https://document.harutheme.com/vidi. Hope this helps! Regards!
Well I Tried Purchasing The Theme It Giving Me Errors On my Website I Don’t aknow if There Is anything To Be done
Hi, Thanks for contacting us about our product! Sorry but we don’t see you have status purchased our product. So please send us your purchase code and detail about the issue (maybe with screenshots and admin account) via email harutheme@gmail.com. We’ll check it for you. Regards!
Greetings!
I’m trying to toggle off the “allow submit” setting under the vidi settings for the submit tab. Each time I toggle it over to the left (off) and save it goes right back to the right side (on). We don’t want our users to begin submitting just yet. We are merely testing the settings and want to turn that feature off.
Please advise! How to turn it off and it save in the off position?
Hi, Thanks for contacting us and choosing our product! Can you please send us your site URL and admin account via email harutheme@gmail.com for check? Because we have just checked in our dev site and it’s working fine here: https://prnt.sc/14jf3xl. Regards!
Greetings!
Is there a way to manually select and enable video submissions for a group of users vs all users at the same time? Is there a way to create a group of users who can submit videos and only that group?
Thank you!
Hi, Thanks for contacting us and choosing our product! Currently this function doesn’t have in Haru Vidi plugin. However it will works with PaidMembership Pro plugin. You can read the setup Membership in https://document.harutheme.com/vidi/ (section 7.13). and setup for each page https://prnt.sc/14a4bk2. Now don’t have option for manually select. You can read more in our document and here is support forum: https://harutheme.com/forums/forum/themes-support/vidio/. Hope this helps! Regards!
Cant get the ‘canvas sidebar’ to show when using theme options – header elements navigation.
Ive added various widgets to the sidebar – trying to add an additional menu item inplace of the button thats there by default, but nothing will show.
Hi, The Header you set at Theme Options is different Header you set in Page Options and that’s why it doesn’t show. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/ That means you need to Edit Homepage (or page have header different settings in Theme Options) then go to Page Options at bottom of page to compare settings with Theme Options. Hope this helps. Regards!
Doesnt change anything. I’ve checked that. The header elements on that page are set the same as they are on theme options… the canvas sidebar option will not work. It doesnt show in the header area no matter what widgets I put in canvas sidebar, nothing shows there. Page settings for header and header elements are same as theme settings.
Other elements work there such as video search. Its not page settings. the Canvas sidebar doesnt work there.
We fixed this on your site and replied to you here: https://harutheme.com/forums/topic/no-nav-menu-on-home-page/#post-8744. Hope this helps! Regards!
Thank you 
Very happy with the theme and support
Hi, Did you got the code from Kain Labs? So we can update in our plugin. Regards!
not got it yet. As soon as I do will send it to you thanks
Thanks for your feedback! So maybe we’ll release new version tomorrow and release it in another version. Regards!
Using the youzify integration, works great with vids being added to profile pages, but they dont show on activity feed. Please can you give some idea of how to set this up? Or a quote if it will be a custom job… really need this feature for my site! Everything else with Vidi combined with Youzify so far looks perfect for a few projects I have to build this year so would be buying multiple licenses if this feature can work! Thanks
Kainer Labs who do Youzify have said they will send me the code for this
Hi, Now we are developing new theme and can’t update it now. Can you send us the code and we’ll update it in our plugin in the next version? Regards!
Setting the theme up and all good so far, noticed though the filter icons for grid, list etc in youzify profile page are missing when viewing thigns like profile videos etc..
https://imgpile.com/i/NwKm3kthey appear elsewhere on the site, just not within youzify profile page.
Hi, Thanks for choosing our product! We checked your site but the URL you sent us can’t access: https://prnt.sc/13o6l41. Please check it. Regads!
Hi, We see all icons are workings fine now: https://prnt.sc/13p1jks. If it doesn’t works with you please use Inspect Tools of browser (F12) to see what is the issue. Maybe you got slow connection to your site. Regards!
those are not the icons I was referring to. Go to http://guitar.weblord.me/members/daihlo/video/ and look, the filter icons (grid, list, etc) are just showing as coloured squares, on other pages they show the proper icons
Hi, The issue with icon on Youzify page have just happen when they changed plugin name. We are updating this and will release new version tomorrow. Can you send us the code Kainer Labs sent you to add the activity feed. We’ll update it in our plugin too. Regards!
Will do. Waiting for them to send to me, said should be end of the week. will send it to you also
Thanks. We answered your other questions. Regards!
Does the theme come with the free version of your vidio player plugin, or the full version with ability to add videos from front end?
Also, with the buddypress / youzify integration, when a member posts a video to the profile page, does it auto post to the activity feed on the site?
Hi, Thanks for contacting us about our product! Our theme compatible with premium version of Haru Vidi plugin. Our theme included Youzer/Buddypress, however now it doesn’t post to activity feed. We’ll research to add it later. Regards!
So it does come with the premium version of vidi plugin? How much work would be involved to make it so it does post to activity feed? This is a feature I would need…. Thanks
Hi, Premium plugin already include in theme package and you don’t need to buy plugin version. Now we are developing new framework with Elementor and don’t have much effort to add new feature. However we’ll try to add it asap. Regards!
do you have a login for the demo so I can see the options for adding a video? The demo doesnt allow registration and link to login page when clicking on ‘add video’... just wanted to see the add video form! Thanks
Hi, Please read plugin document we already sent you in plugin comment. You can understand how it works. Regards!
