Hi grafikridesign,

We have already tested Litho theme admin backend online and in local server for page / post editing and it is working fine. Also we did not received this type of complaint from any existing users.

You can please refer this article – https://litho.themezaa.com/documentation/500-internal-server-error/ for 500 error.

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your further queries and WP admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi mediaagf,

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your queries and WP admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi juao,

We have manually deactivated license from http://arcori.engenharia.ws/, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your further queries, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi ThemeZaa team,

Thank you for deactivating the license from the old domain. Unfortunately, I no longer have access to that site as it was only a testing environment. Since this was an old purchase, I am unable to get proper support using the mentioned URL.

Could you please help me activate the license directly on my new domain (https://www.angloequipamentos.com.br/ )?

I appreciate your assistance.

Best regards,

Hi Juao,

Please refer this article – https://litho.themezaa.com/documentation/litho-license-activation/?category=install-update to activate Litho license.

Thanks,

ThemeZaa

Hi DigitalMood,

For demo data import please make sure to have server config requirements as recommended here – https://litho.themezaa.com/documentation/demo-data-import-requirements/?category=demo-data.

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your further queries and WP admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi vexelpro,

We have deactivated the license manaully, you can please try to activate it again.

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your further queries and WP admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi inlabsla,

We have deactivated license for you.

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your further queries, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi Philea-Patrimoine,

We have checked Litho theme and we can see LithoMenu option fine, so there may be some conflict in your WP setup with any plugins or customization.

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your further queries and WP admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi vexelpro,

None of your Litho license from username – vexelpro is activated on this domain – https://wheat-caterpillar-943800.hostingersite.com/

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your further queries, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi Yush1,

You can add other pages or use existing pages with some changes like use same header and footer as architecture home page demo, add body background dark color from Elementor site settings and then add sections / widgets in the new pages as per your need.

Thanks,

ThemeZaa

Note that the domain on which its active is not live, the domain lapsed a couple of years ago.

Hi ekajatik,

We have deactivated license manually for you.

Thanks,

ThemeZaa

Hi ritawlecicke,

Unfortunately there is no admin demo available. You can please check Litho theme documentation here – https://litho.themezaa.com/documentation/ to know about all features, settings, header / footer builder, widgets, etc…

Thanks,

ThemeZaa

Hi carolinabio,

We can see you have already created a support ticket, so our support team will check it and guide you as needed.

Thanks,

ThemeZaa

Hi jaydeeuk,

There is no option to have device wise menu.

Thanks,

ThemeZaa

Hi MarceloTech,

Unfortunately we do not have set timeline for the release date as Envato quality review is somewhat time taking. We have already prepared landing page, Envato item presentation, some videos and marketing materials, etc… If you are in hurry then you can please purchase another theme to avoid delay for your new project.

Thanks,

ThemeZaa

Thanks for the quick reply. I’ll be waiting for Crafto to come out

Crafto WordPress version is launched now – https://themeforest.net/item/crafto-aipowered-multipurpose-wordpress-theme/58019829

Hi RavenLeNoir,

Thank you for using our Litho theme.

We have manually deactivated license, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your further queries, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Thank you!

Hi fiyesnow,

Do we need to deactivate licenses from both mentioned domains?

Thanks,

ThemeZaa

yes please

We have deactivated above 2 licenses for you.

Thanks,

ThemeZaa

I was able to get in.

Hello sinopia,

All Litho demos are built with sections and columns, but yes Litho works with containers also.

Thanks,

ThemeZaa

Hi QuantikRecos,

Please refer this article – https://litho.themezaa.com/documentation/import-demo-widgets-forms-sliders-theme-options/?category=demo-data

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your queries, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi vadi64,

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your queries, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa