Discussion on MyListing - Directory & Listing WordPress Theme

Discussion on MyListing - Directory & Listing WordPress Theme

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Hey, i purchesed the theme yesterday. Uploaded, activated, installed the plugins but when i click on import demo and select the demo i want i get this message Setup MyListing Importing “Main Demo” Generating attachments… (108 remaining) and its stuck there for ages not moving… can you please help?

Hi,

Check here: https://docs.mylistingtheme.com/article/demo-import-stuck/

If it still doesn’t work open a ticket in our helpdesk and we will import the demo for you

Is MyListing ok to use for a large directory site – to scale to 25000+ listings?

Hi

We recommend our other theme Voxel for this purpose as it has a custom search engine aimed for large directories https://getvoxel.io/

Thank you. I heard a lot of people talking about it recently, didn’t realise it was you. Will check it out :)

Dear MyListing Team,

I’ve been exploring the MyListing theme demos and wanted to check a few critical points before proceeding with a purchase. While I appreciate the design and flexibility, I noticed some limitations and would like to confirm whether the following customizations are possible—either through the theme options, recommended extensions, or with reasonable custom development support.

Homepage Search Functionality

I need the ability to create separate search forms for each directory/category.

I also want to add an “All” tab in the top search filter menu to show results from all listing types.

Ideally, filter fields (like price, location, tags) should appear directly in the homepage search form—not just on the search results page.

Listing Grid Layout

I want to show user profile avatars or author images in the listing grid.

I’d like to display listing reviews directly in the grid view.

I need control over the layout—specifically, the ability to reorder elements (e.g., show image first, then title, then price).

Is it possible to customize through theme settings—can this be achieved via customizer or child theme?

Single Listing Page Layout

I need the option to embed a full image gallery at the top, instead of just a static banner or slider.

I need more flexibility to reposition fields such as location and reviews.

Is there a way to remove tabs for reviews and show them inline or prominently?

Can the location section be made more visible or styled more clearly?

Could you please confirm whether these features are natively supported, or if they can be achieved through customizations using child themes, custom fields, or any compatible add-ons you recommend?

Looking forward to your guidance so I can proceed accordingly.

I have purchased the theme, but I cannot find the required “MyListing Core” plugin in my download files.

Could you please advise on how to get it?

Hi,

You only need to upload the installable file that you can download from themeforest, you don’t need a plugin

After installation if you need to import one of the demos you can do it from wp admin > theme tools > demo import

kelsjc

kelsjc Purchased

Hi. Is it possible to create paid listing package per period of date, e.g. per month, per week or per day? I just see package per item, not date.

Hi,

That is only possible if you use wc subscriptions plugin

Hi. I purchased the theme and it’s great! Your team did a great job!

1- I already have WP Rocket. What plugin do you recommend for optimizing images?

2- Please provide a list of plugins you recommend to optimize and complement this great theme. Please provide a list of plugins you recommend that are compatible.

Hi,

We have replied in your ticket

Hi! it is possible to hide the “Add a Listing” button? or just show to connected users? thanks

Hi,

You can use this css to hide it for non logged in users

body:not(.logged-in) .header-right .header-button {
    display: none;
}

rad4u2 Purchased

Hello! I just purchased your theme and paid for an extra 6 months. Why am I running into problems installing your theme? AND, where do I get my License Code from?

Hi,

Open a ticket in our helpdesk and we will help you with installing the theme: https://helpdesk.27collective.net/

About the license check here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code

rad4u2 Purchased

Hi, I did post some private support questions your helpdesk 2 days ago and have more questions. Can you please reply to them? Thank you!

Hi,

We have replied in all your ticket now I believe

How do we change currency in this?

Hi,

For listings or for woocommerce products? Open a ticket in helpdesk: https://helpdesk.27collective.net/

Hi, Just bought your theme… so far so good

except for one problem… On a listing page, is it possible to make the cover image always something like 300px ?

I just created a listing an the cover image is 1600×800 and sure enough, the visual gives me the same proportion.

When my customers will download there own images, this is goint to look weird

Thanks

Hi,

Open a ticket in our helpdesk website and share your website, we’ll guide you how to achieve this

Hello,

I’m currently evaluating your theme MyListing for a directory website project focused on the HVACR industry.

Before proceeding, I’d like to confirm whether the theme supports or can be extended to include the following features:

“Bump-Up” Listings: The ability for users with active paid subscriptions to promote their listings back to the top of the directory results (either automatically or manually), similar to a “refresh” or “highlight” option.

Custom Badges: The ability to display custom badges or icons on listings (e.g., “Verified Technician”, “Certified by Admin”, etc.) based on manual approval or user role/type.

This directory will include HVAC technicians, refrigeration supply stores, and training academies related to the field. So I’d also like to know if the theme is flexible enough to support multiple listing types or categories, each with its own fields and badge rules.

Additionally, are these features natively supported or would they require custom development or third-party plugin integration (such as Directorist, ACF, or WP Job Manager extensions)?

Thank you in advance for your time. I truly appreciate any guidance you can provide.

Best regards,

Hi,

1. We have promoted listing feature that can be purchased by listing authors to promoted bump their listings to the top of search results for a limited time

2. Custom badges would require some customizations to achieve, it’s not too much work but it’s not available by default

3. Yes multiple listing types are supported and each of them can have unique fields, preview card templates etc

Hello, i have enabled paid listings and created a few paid packages, assigned them to the correct specific listing types (following documentation) and, as administrator, i created a few listings too.

Now, how do i assign a paid package to a listing in the backend of my site (as administrator)?

In the “edit listing” page i see the package box on the right column but it’s empty (i cannot chose any package beacuse none is showing) and the “Switch Package” drop down menu says “no results found”.

Hi,

Open a ticket and we’ll explain how to do this: https://helpdesk.27collective.net/

Hello, How do show the Quick Action labels in the single page listing instead of show them when hovering? Mobile users need to see the text below the icon instead of guessing what it does since they don’t hover over

Hi,

Open a ticket in helpdesk

uroy71

uroy71 Purchased

Pre-Sales Question:

Hello, I’m interested in using your theme to build a multipurpose, education-focused and student-centred directory listing platform. My main goal is to make “institutions” or “schools” the primary listing type using many custom fields as required. Once a school has been submitted, I would like the person submitting the course to be prompted to add related “courses” as a secondary post type, using custom fields tailored to suit the needs of both the school and its courses.

I’d also like to keep some of the existing post types and layouts that are already included in your demo for other general listing purposes or simply to edit them into other post types to maintain the design, style and aesthetics.

Your description mentions that the theme framework supports building any kind of directory, which sounds promising, and that is why I am here. Before I proceed with the purchase, I just wanted to confirm whether the school setup/approach is possible using your theme, ideally without needing custom development.

Thank you! PS: Buying as soon as confirmed

Hi,

Creating a listing type for institutions and schools, and another one for courses is possible. You can also link them using the related listing field, this way you can display course listings inside institutions

Now for the workflow you mentioned you can do this:

1. You create two add listing pages for both your listing types (we do this to prevent users from creating courses before creating a institution)

2. You only make the main add listing page visible to site users

3. You modify the message that shows when you have submitted the main listing and include the link of the add listing page for courses

uroy71

uroy71 Purchased

Excellent stuff. I love this response. Thank you very much. Look out for my private message please.

uroy71

uroy71 Purchased

One last question: does the theme allow the creation of footer navigational links?

hi, i want to ask you, can you make an ios app with this template for us?

Hi,

Unfortunately no, we don’t develop mobile apps

Please How I make highlight/color the field “General-Repeater/ Custom Field/ Item name placeholder – Label”? Please help me here, my support has expired

Hi,

Which one do you mean, share a screenshot. You can upload it at imgur.com/upload and share the link

Hello, I used this documentation : https://docs.mylistingtheme.com/article/how-to-setup-claim-listing/

to create claim listing package. However, the package is not showing up in the ad listing packages. Or there should be a claim listing link on the home page?

Also, what role is needed for create a “claim listing page” – Author, editor or admin? I intent to contract out this task and I have trouble giving out admin access to freelancers.

Your help is much appreciated

Thanks for the response. I wanted to test to create claim listing feature but when i hit “add a listing” button on home page, I only see packages for regular listing – example like this : https://businesslisting.borkena.com/add-listing/?listing_type=real-estate

How can i add the button?

I checked your youtube account to see tutorial on claim listing ; i did not find one that resolves the issue i am facing.

I already created this step : https://docs.mylistingtheme.com/article/how-to-setup-claim-listing/ – claim listing is activated.

How can a freelancer add “claim listing” ? – I do not see that. Can it be done if the give the freelancer only an “author” access?

I look forward to hear from you

Thanks !

Hi there,

Please help resolve this issue. I am stuck. Here is another error with claim listing : https://ibb.co/WNSVtt7z

Hello,

Been waiting for your response. I understand that my support subscription has expired. I do not mind to renew it again but I need to confirm if you can help me resolve this issue.

The claim listing package is showing an error ( i shard it last time and I will shared it again) https://ibb.co/WNSVtt7z

What i need is to create three different claim listing packages and when users try to claim, they will be redirected to that page.

Right now the claim listing feature does not seem to work. it shows claim listing form and when you fill it out, it shows the error that i showed in the screenshot link above. Please respond if support can help resolve it ,

wowlp

wowlp Purchased

Hi. Great theme. Is it possible for users to mark or checkmark the places they have already visit? I want to use this for a food directory. If not, can this Theme be extended with addons or plugins?

Hi,

We only have the bookmark feature available that might work for you. Adding a checkmark like the one you mentioned would require some code customizations

Pre-Sales….. Looking to make a linktree style members site. Can these “Listings” be stripped down to that point, and only show Header/Profile pic…Headline Bio Text and some buttons for Social Media Links?? I know that is a terrible lack of use in regards of all this theme can do but…. It seems no one ever included buttons in there Directory Listing editors :-) Thanks Frank

Hi,

Yes you can do that, all the content blocks you see inside listings can be removed leaving just the ones you mentioned

Just to nit-pick :-) when I say “Buttons” i mean rectangular bars not just a small circular social media link.

Hi , my support has just expired and i have not used it, i have just an issue today , should i renew before to ask or can you help me ? thanks

Hi,

It looks like you have extended support, did you create a ticket in helpdesk?

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