Hello,

I purchased this theme today (June 28th) and I’m facing some important issues:

When I try to complete the provider registration form, it doesn’t work – it just keeps loading and never finishes the registration process.

Also, I would like to know where clients (providers) can fill out their business information and details after registering, because I don’t see any clear tutorial or documentation explaining this process.

I appreciate your prompt support on these issues, as they are critical for launching my project.

Thank you.

Hi, I know the platform has a quotation feature, but is there also a chat option between the customer and the provider? For example, can a customer select a specific service, share details with the provider, and start a chat to discuss further? Similar to how it works here, where customers can select a freelancer’s service and initiate a conversation before placing an order.

Dev Team,

When a user completes all required fields in the registration modal and then accidentally clicks outside the modal, the form resets and all entered data is lost. This creates a frustrating user experience, as the user must re-enter all information from scratch.

To improve usability, can we prevent the modal from closing or the form from resetting when clicking outside the modal? Ideally, the form should only reset if the user explicitly clicks the reset button. In Bootstrap, for example, this can be achieved by setting the modal option backdrop: ‘static’, which disables closing the modal via outside clicks, ensuring data persistence until the user intentionally submits or resets the form.

Implementing this change will help prevent accidental data loss and streamline the registration process for users.

Screenshot: https://imgur.com/a/iy2Zpyi

Could you please rectify it folks?

Moreover, I have emailed this to the support team at aonetheme@gmail.com, just in case.

Hello,

I’m having challenge with the Service Finder Book Now button for customers after a provider has applied for a job listing.

When clicked the provider does not get any notification for the job. Please kind assist.

Thank you.

I want to show all jobs by default in the provider’s CRM dashboard. How can I do this? Also, please explain how to show all jobs on a specific page.

fb47042f-2dee-4952-8722-3576dd9eafd4 – 24 Jun 2025 REGULAR LICENSE

Hi, can you provide me with documentation on how to install My purchased service finder software.

Thanks in advance

Per Q: I have ticked the “Use Category Image as Banner for Individual Category Page” and have loaded the proper px size and still no changes on the category banner. Is there another way to load an image there?

Solved. I clicked sub header On in the Inner Banner Page Settings

I have ticked the “Use Category Image as Banner for Individual Category Page” and have loaded the proper px size and still no changes on the category banner. Is there another way to load an image there?

I have ticked the “Use Category Image as Banner for Individual Category Page” and have loaded the proper px size and still no changes on the category banner. Is there another way to load an image there?

I am unable to remove the overlay (or locate it) on the Provider Avatar. There is a gray hue over it all.

Hi, when provider sing up after they only see blank page, shortcode dosent work or what? do I need upgrade for that elementor?

Hi team i need support on Service finder theme

I couldn’t reply to your message so i will reply here.

” Hi,

Please find answers to your questions:

1. WordPress doesn’t support greek letters in name.

2. You can disable ‘Booking Capability’ under providers packages from theme options -> accounts -> packages.

Regarding customs stats: It will be dynamic, I guess you are looking for to show number of profile views on each profile page of service provider, right? “

Since i wont use the booking option, yes i would like to dynamically show how many views of their profile they have and if possible to make it one step further how many phone number clicks they have or maybe how many people have listed them as “favorite”. This are just some examples so you can understand where this is going to and tell me whats possible to do.

Thank you!

Hello. Well done for the theme!

2 issues found.

1) If someone with a greek name registers his profile doesnt work. (tried to change the slug to english characters and it worked). I have to change them manually. Is there any way it can be fixed?

2) How can i edit the providers dashboard? For example i dont want booking atm. How can i complitely remove everything that has to do with booking?

• A plus on the second question. Is there any way to add custom stats? For example profile views, clicks etc.

Thank you!

Hi, I hope you are well. We have purchased your theme and installed the theme on our domain, but as we tried to make any changes the site is all over the place. Can you kindly fix this asap.

have emailed this to aonetheme@gmail.com as well.

Another bug that I stumbled upon: We bought WP Job Manager for Aone’s Service Finder theme. We posted a task and attached a PDF file, but that pdf is not being reflected. Neither a notification is sent nor is any email received after the task is posted. Could you please debug this?

Also, I have emailed this to aonetheme@gmail.com as well.

Aone dev,

As a customer, there are other validation issues. A customer can upload an image while posting a task, but the image is not displayed when that task is posted.

https://imgur.com/a/AfuoJG8 https://imgur.com/a/6nmks8W

Task is seen as posted but it doesn’t show any email for the task being posted. Neither any notification.

You guys haven’t provided the job validation issue we talked about earlier. You said you will revert but I am still waiting since many days please.

Previous log error we faced since last week, below:

We were trying to create a job post by a customer but we have a validation issue.

In the job post form, we are encountering a form validation error in the description field. Although valid text is already entered, it is still returning an error. Is there a text limitation or validation rule causing this? Please look into it. https://prnt.sc/55kMEByREnhv https://prnt.sc/69748wFS_KYr

If you remember, I had previously asked you about the validation issue we were facing.

Also, I have emailed you at aonetheme@gmail.com for the same issue.

Pre-sale questions

1. Is Google Maps fully compatible with the theme or there are restrictions? 2. Does Woocommerce works flawless with the theme? I am talking about subscriptions, auto charging every month if enable etc. 3. Is there any option on search “Near Me” that gets the current location of the user and uses it to display nearby results? 4. What happens if the plan is going to expire? Does it sends to the customer a renewal notification? 5. Is there any website administrator dashboard? To handle featured lists, or maybe reports from listings, stats etc. If there is is there any demo or screenshots of how it looks?

Thank you so much!

I’m having trouble installing the theme. The installation page displays the error:

The package could not be unzipped. The theme does not have the style.css stylesheet.

the information for my purchase is:

53e20333-0ae8-4744-acae-6912a7827654 – 12 Jun 2025

I have purchased the theme and imported the demo. However on Signup options, I cannot see an option to revove or add entries. Is there a documentation for this theme?