10600 comments found.
Hi, can I configure Houzez for connecting to SME Property Management (UK)
Hi, What are their requirements?
Do you have 360 view for gallery?
Can you explain little more?
Yes, I want to showcase my houses or apartments in a 360-degree view, is that possible with you?
Yes, you can add 360 virtual tour
Can U deactivate my purchase code. Every time I deactivate the code from a domain and try to reactive on a different domain I can’t.
I send the code to you via user profile messager
I sent the code to your DM. Not sure why this keep happening
Please send at https://favethemes.zendesk.com/hc/en-us/requests/new
MLS On The Fly ® failed to activate!
Hi, Contact support team, they will activate
Invalid purchase code, please provide valid purchase code!
Contact support team, they will activate it for you.
hello my licence not working
Contact support team with site link and login, they will activate it for you.
Hello,
I found a problem with the price display when using different currencies. In Theme Options -> Price & Currency, I set Default Currency to EUR (€). But we also have listings in CHF, ans otehr currencies.
When I use the Half Map Search, the price is always shown in EUR – even for listings that are in CHF or in other currencies. That is not correct.
https://ibb.co/q3FTjPjWOr you can also try it on your own demo.
My support is expired, but I think this is a global bug in the theme. Please fix it in a future update.
Thank you!
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Thanks, anweb
Also saw now that you can’t click in on the different properties so please have a look asap because it’s our high season for selling properies Thanks
Hi, you updated from old version to v4.x.x so you just need to clear cache and reset permalinks or send site admin login to support team they will do it for you.
Great thank you, now it’s working
Subject: Issue with map search bar field limit and conflict with radius field
Hello Houzez Support Team,
I’d like to report a limitation in the map search bar that directly affects the user experience and site functionality:
Currently, the top row of the search bar only allows 5 active fields. When the Google Geolocation option is enabled, it automatically adds a radius (km) field that takes up one of those limited slots.
The issue is that when we try to configure essential fields such as:
Property Status
Type
Price
Bedrooms
Bathrooms
…one of them (e.g., Bathrooms) gets pushed out of the main row and is displayed using the old layout design, which breaks the modern visual consistency of the search bar. In some cases, the field even disappears entirely from the UI depending on screen size or field order.
Additionally, if we try to remove the radius field from the configuration panel, the entire geolocation functionality disappears as well, which should not be the case. The radius is not always relevant for users, while location certainly is.
Suggestions to improve the experience:
Allow more than 5 fields to display on the top row (e.g., 6 or even 7 on larger screens).
Separate the “radius (km)” field from the geolocation option.
Ensure all key fields are responsive and do not break the layout when displayed together.
Thank you very much for your attention. I hope this can be considered in upcoming theme updates.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I bought the theme can i use the code for my localhost and then when i go live to re use the code ? or i have to start building live right away ?
Yes, you can use for localhost and live both
i used the code once deactivate it delete the wordpress from localhost , then reinstall wordpress tried again the code and didnt work why ? did i make a mistake ?
Hi,
Contact support team, they will activate it for you.
Regards,
Im having a problem with my certificate that i have my certificate that was working minutes ago, i tried moving it to a different domain and it stoped working, when i tryed to reinstall it into the old domain it didnt work until it did and then i tried again with the new domain and now i cant but it on any domain
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Dashboard on frontend Button Save on Edit Péroperty don’t work after last upodate
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Are you releasing your mobile APP for Houzez? I would like to know the approximate release date. Thank you
Could you please reply.. or please suggest the best mobile app for Houzez
Hi,
We released beta version and It will be available for sale in few days https://apps.apple.com/pk/app/houzez/id6741146373
If you need urgent, contact us at https://favethemes.zendesk.com/hc/en-us/requests/new
Hi, please update for Houzez mobile app release date
Hi, please update regarding the Houzez mobile app release..
How do I get rid of the logged-in-icon in the navbar? I’ve used css to hide it for now I’m thinking there must be a setting somewhere but I cannot find it.
Another thing, I want to edit the advanced search and the documentation refers to visual composer
Id like the advanced search to be plain white but cannot find away to edit the colors, again I’ve done it by overwriting CSS but it seems there should be a way to do this in settings, did you build previous versions in visual composer? I think I have old documentation
Please disregard my second and third question I have solved these but I have a tab that says new construction, here everyone says new build, can I change that?
Also in the them its misspelt “New Costruction”
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Ok I did that how long do you generally take to reply?
You replied but didn’t answer my question, the misspelt tab “New Costruction” is nowhere to be found in the Theme options > translation as you suggested. I really need to sort this bad spelling looks terrible to potential clients
You can change the status labels from the admin panel by going to Real Estate → Status.
Hi, Houzez sends a message when a user account gets approved: https://cln.sh/KVgbLVKmccyrSkG5s5s3
How can I edit it? I already opened ticket (125810), but your support staff (Aizaz) has no idea what I am talking about and gave me fully unrelated answers:
“You can easily change it from Loco >> Plugins >> Houzez-Login-register plugins >> Edit the site translation files and find the words, and translate it:
https://ibb.co/7JVJcCg0"Send me ticket ID
Dude, it is already provided above! Ticket id: 125810
Got it
You did’t reply the ticket, If you not able to find it, you need to reply ticket and ask to assign senior support member. According to me, he replied right, you can change any english wording using Loco Translate plugin, If you need to help, please just reply ticket instead of posting here.
After updating to the latest version of the theme, when editing pages with elementor, it keeps thinking and does not open the editor to edit the page, it says to switch to safe mode but it still does not work. Can you help?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Prefix price is not showing on front end, is it disabled in theme options somewhere? please help.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I have a feature suggestion. It would be amazing if you added a section for ‘rentals’ alongside the for rent and for sale. Is it possible?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi, When I upload a PDF under “Property Documents” on a listing page it used to go to a link where someone could view the PDF and download if they wish. Since the update, the pdf download directly when you click on it and doesn’t go to a link anymore. Is there a way that I can still have it go to a link? This was a helpful tool in the past .
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Presale question: How to import xml with properties?
You can import using WP All Import plugin + Houzez CSV/XML Import addon
