12632 comments found.
Добрий день! Де я можу завантажити переклад теми на українську мову?
Hello,
You can find all the available translations here https://xtemos.com/glotpress/projects/woodmart/
Kind Regards
Hello, after the last update, the custom css in your theme settings is not working properly. For example, I had this code and it worked correctly, and now it only applies to screens smaller than 980px. I put that code to hide the “Add to Cart” button on the Related Products within the Single product page. Code added to Global Custom CSS.
This is the code I added: .related-and-upsells .wd-add-btn { display: none; }
This is the code I see when I inspect the element in the browser: @media (max-width: 980px) { .related-and-upsells .wd-add-btn { display: none; } }
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hello, I want to buy this theme to replace my current one xstore but i have a question please. i want the brand page each brand to have it’s own page and link for example domain.com/brand/dior but when i saw your demo and click the brand link it showed as a filter page from the shop page. Is this customizable to be setup the way i want? Thanks
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Yes, you can configure your brand taxonomy to work as separate pages instead of filters.
Kind Regards
Hey xtemos team, the issue related to the Contact Form 7 persists on multiple websites we have. We applied the 670481 patch, but the box persists. All is up to date (using Woodmart with Elementor). The support has expired, so I am unable to write on your support page.
Hello,
Could you please clarify what issue you mean? Please send us some screenshots.
Kind Regards
So it is the same issue reported to you in the thread: https://xtemos.com/forums/topic/my-theme-conflicts-with-the-contact-form/ Here is a screenshot: https://prnt.sc/YjunDZWA-n8Q The issue is that the fieldset class=”hidden-fields-container” is not hidden for Contact Form 7. Also, the same thing was reported in CF7 support as well: https://wordpress.org/support/topic/extra-field-13/
The patch should help. Please send us a link to the page so we can check why it doesn’t work.
I had purchased woodmart yesterday and installed woodmart and tried to import the retail-template (wp-bakery). When it reaches 90% the wp-admin gets stuck and got an error like
error in wp dashboard
“The import could not be completed due to low timeout limit in server. You need to contact the server or ask them to increase it to 300seconds”
When I contacted the server, they raised the limitation. However, I am unable to view the alternatives for reimporting the template. Perhaps templates are imported, but pages associated with certain templates were not. I asked server support for the error log again.
error log in server
Mon Jul 07 11:48:18.380103 2025 pid 2759089:tid 2759125 AH01071: Got error ‘PHP message: WordPress database error Incorrect index name ’’ for query ALTER TABLE wp_woodmart_wishlist_products ADD KEY `` (`product_id`) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, check_theme_switched, do_action(‘after_switch_theme’), WP_Hook->do_action, WP_Hook->apply_filters, XTS\\Modules\\WC_Wishlist->install, dbDelta’
Kindly provide the appropriate guidance. even if it was only purchased a few hours before it encountered this type of issue.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Cant able to see “Create New Topic” button. Also yesterdays purchased order history is not visible in account settings. Previously i had purchased same theme 4years ago. Yesterday purchased another one
You should see this button in the sidebar as shown on the screenshot https://gyazo.com/00d4f96f4f433d7e56efba1d2095b72b
I purchased the theme your Wood Core Plugin is not even being installed xD
Hi,
Thank you for contacting us.
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
i have added a large image in my category to display it in category page title’s background but not display. i attached image i posted this problem in support forum but did not get any reply. and i can not send you any e-mail to resolve this.
Hello,
We are sorry for the delay. Your question has been answered. Please continue the conversation on our support forum.
Kind Regards
Critical JavaScript conflict: Woodmart theme breaks Elementor Pro’s Cart Menu and some other plugins ajax features for example with ShopEngine Plugin, increasing and decreasing quantity not working, coupon ajax widget stopped.
So when you click on any of the above it doesn’t function anymore, I’m not sure if this issue happen just after applying the latest patches within the theme, as I tried rolling back to the previous version of the theme still didn’t work anymore.
This issue similar to the most recent post from the customer dicojpp.
Please help urgently.
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
3 days now and no one responded to the ticket opened within your forum, if you can’t support just let us know, please respond back. Thank you
Hello,
We are sorry for the long delay. We have answered your question now. Please continue the conversation on our support forum.
Kind Regards
Thank you.
Can you please response back asap to the request within your form. Thank you
We have answered your question on our support forum. Feel free to continue the conversation there.
Critical JavaScript conflict: Woodmart theme breaks Elementor Pro’s “Animated Title” widget.
Hello, Support Team,
I’m sending this here because I purchased the theme in 2018 and I don’t have the right, but I created a support ticket on the forum and since this may be a global error, I came here to alert you to an issue that you may not have seen yet.
I have a critical JavaScript conflict where the Woodmart theme is breaking Elementor Pro’s “Animated Title” widget.
I have done extensive testing and can confirm the following:
The animation works perfectly with other themes enabled. The issue only occurs with Woodmart.
The animation works within the Elementor editor, but not on the live frontend.
This is NOT a caching issue. I have disabled all JS optimization from LiteSpeed Cache and the theme options, and the issue persists.
There are NO errors in the browser console.
This is NOT a plugin conflict. I have disabled all other plugins and the issue persists.
Crucially, the conflict also occurs on a completely blank page using the “Elementor Canvas” template. Even on this blank canvas, the theme loads several JS files (swiper.js, isotope.js, helpers.min.js, etc.) which are causing the conflict.
This definitively proves that the conflict is with the Woodmart core JavaScript, which is loaded on all pages regardless of template.
Please look into this conflict and I appreciate your attention.
Thank you.
Hello,
Please send us your admin access so we can check this issue on your website. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Im unable to click on the product image – there is no hover action coming on the image…the click is only happening when i click on the title … how can i fix the same
Is there some code that I need to add
Thank you
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hi Team, I am unable to create topic there maybe due to support expiry – im not asking a big thing – but can you help resolving or allow me to create topic.
The problem is after update im unable to have click on the products to goto the detail page of the product – im only able to click from the title of the product tile.
You can check https://narendraenterprises.co/product-category/aluminium-containers/rectangle-aluminium-containers/
Kindly help
We checked your website but don’t see any problems. Could you please record a video of the problem?
Hello, Does your theme have group BUY feature on shop products?
Hello,
Thank you for your interest in the WoodMart theme. We’re here to assist you with any questions you have about using it for your projects.
Could you please send us a screenshot or example of this feature so we can better understand what you mean?
Kind Regards
Hello, I bought this theme twice because I liked it so much 
I just have a question. When you enter 3 or more characters in the search box, the search results come up. How can I make this work for 2 characters as well?
Hello,
Thank you for using our theme. You can add the following code snippet to the child theme to change this
add_filter(
'woodmart_ajax_search_symbols_count',
function () {
return 2;
}
);
Kind Regards
Thanks so much, resolved.
You are always welcome. Feel free to contact us if you have any further questions.
Hello friend
When is your offer coming? Today’s Friday, Black Friday. Please offer me.
Hello,
Thank you for choosing the WoodMart theme for your project!
Currently, we don’t have actual information about any upcoming offers.
Kind Regards
I can’t believe it. I write a message and get a response almost a day later. And my problem is still not solved.
Hello,
We are sorry for the delay. Your topic has been answered. Please continue the conversation on the forum.
Kind Regards
Thanks, the demo site has been reloaded. The problem is solved.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Hi, do you have a working demo showing the Multi-vendor Dokan pages and functionality on the default theme or Marketplace 2 theme? These themes are exactly what I need, but without visibility into the multi-vendor elements I can’t make a purchase. The only multi-vendor page I can find is a single store page on a ‘Handmade’ theme, which is not at all suitable. Thanks.
Hello,
Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.
Unfortunately, we don’t have such demos. We have only one multivendors demo – https://woodmart.xtemos.com/handmade/
Kind Regards
Is there any way I can see what these pages and elements look like on the Marketplace 2 theme?
You can install Dokan on any of the demo prebuilt websites, including Marketplace 2.
Sorry I should’ve clarified: Is there any way I can see what these pages and elements look like on the Marketplace 2 theme prior to purchasing, installing and configuring the theme. Doing this is quite a risk, both time and money, without first seeing anything.
Unfortunately, we don’t have a demo of such a setup to demonstrate you. But it will look almost the same as on the one provided, but with different styling.
Kind Regards
Hello please i am having issues with the mobile menu where some menu items are overflowing from its container which breaks the menu. I have updated the theme and plugins but its still the same.
Image here: https://ibb.co/HfpdVGZV
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
I tried to create a new topic but i cant see the new topic button. Does this have anything to do with my support period being expired?
In this case, you need to extend your support period first. Then you will be able to create new topics on our support forum.
Warning: Undefined array key "last_call" in /home/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/backend/list-tables/class-wishlists.php on line 362 Warning: Undefined array key "last_call" in /home/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/backend/list-tables/class-wishlists.php on line 364
Hello,
You can fix it by applying patch # `671558`. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
Applied and perfect, thank you, love when things are simple, have a great week …
Same with >
Warning: Undefined array key "last_call" in /home/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/backend/list-tables/class-popular-products.php on line 415 Warning: Undefined array key "last_call" in /home/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/backend/list-tables/class-popular-products.php on line 417
So it’s this line 362 – 372 /inc/integrations/woocommerce/modules/wishlist/backend/list-tables/class-wishlists.php >
$a_value = isset( $a[ $order_by ] ) ? $a[ $order_by ] : '';
$b_value = isset( $b[ $order_by ] ) ? $b[ $order_by ] : '';
if ( is_numeric( $a_value ) && is_numeric( $b_value ) ) {
$result = $a_value - $b_value;
} else {
$result = strcmp( $a_value, $b_value );
}
return ( 'asc' === $order ) ? $result : -$result;
}
vs this line 415 – 426 inc/integrations/woocommerce/modules/wishlist/backend/list-tables/class-popular-products.php >
$result = strcmp( $a[ $order_by ], $b[ $order_by ] );
if ( is_numeric( $a[ $order_by ] ) && is_numeric( $a[ $order_by ] ) ) {
$result = $a[ $order_by ] - $b[ $order_by ];
}
if ( 'asc' === $order ) {
return $result;
}
return -$result;
}
I cloned that chunk over from class-wishlists.php and all it well.
Try to apply this patch instead 671578
Good afternoon, I have a question. I want to put a top bar but I want the text to move around.
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
My support expired
You can extend your support period ,,.us
Hi,
After updating theme from 7.5.1 to 8.2.5 I’ve got the following error:
Fatal error: Uncaught Error: Call to undefined function wp_is_serving_rest_request() in /srv/xxx/public/wp-content/themes/woodmart/inc/enqueue.php:1140 Stack trace: #0 /srv/xxx/public/wp-content/themes/woodmart/inc/modules/header-builder/functions.php(27): woodmart_enqueue_inline_style(‘header-base’) #1 /srv/xxx/public/wp-content/themes/woodmart/header.php(26): whb_generate_header() #2 /srv/xxx/public/wp-includes/template.php(790): require_once(’/srv/users/xxx…’) #3 /srv/xxx/public/wp-includes/template.php(725): load_template(’/srv/users/xxx…’, true, Array) #4 /srv/xxx/public/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #5 /srv/xxx/public/wp-content/themes/woodmart/page.php(15): get_header() #6 /srv/xxx/public/wp-includes/template-loader.php(106): includ in /srv/xxx/public/wp-content/themes/woodmart/inc/enqueue.php on line 1140
Can you help me find the solution for update the theme?
Thanks
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Good evening, we are trying to login to our account on xtemos.com, but it seems to be a problem with recaptcha system. We tried delating cache and using Chrome and Safari, but when we try to login appears this error: reCAPTCHA verification failed. Please try again.
We tryed also to send you an email using the contact page, but there is another error: Failed to send your message. Please try later or contact the administrator by another method.
Please help!
Hi,
Thank you for reaching out to us.
Try to log in using a different browser or in incognito mode.
Regards.
Nothing to do, not even with chrome’s incognito browsing… Maybe, for some reason, our ip is blacklisted? We have to open a ticket and we don’t know how to do!
We are sorry to hear that. Could you please send us your request via the contact form? https://themeforest.net/user/xtemos
Good morning, today we are able to log in… maybe our ip was blacklisted for some reasons. Regards.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
