257 comments found.
Question before buy , How will the booking of each doctor be different?
When will coming next update?
Team, have issue installing theme, install keep failing with error: The package could not be installed. The theme is missing the style.css stylesheet. Anybody had this type of issue? Thank you.
Hello,
You are trying to install full zip package. Please unzip and see uploads folder contain “medilink.zip” install this zip file this is the theme installer file.
If you face issue please create ticket here https://www.radiustheme.com/ticket-support/
Thanks
Hi, I’d like to understand what the “Article schema” section is for. Is it important to fill it out for SEO? I see it under “Review & Schema Settings.” It appears both in Departments and in Pages. What exactly does it do?
Hello,
IF you want to setup Schema data then use Schema plugin. Yes it is helpful for SEO especially if post has a rating option.
Thanks
Hello, I’m editing the page with Elementor and I can’t change the colors of the accordion and the toggle. How can I do it? I can change the background via CSS, but not the background color of the box containing the title. Please, How can I do it?
Hello,
Can you please create a ticket with a screenshot showing which color you want to change? https://www.radiustheme.com/ticket-support/
Thanks
Hi, Before purchasing, I would like to confirm your typical response time for support requests. Quick and reliable support is very important for us as we rely on it to maintain our website smoothly. Can you please confirm if you consistently reply within 12-24 hours as stated? Thank you in advance for your help!
Hello,
Thanks for your interest. Yes we usually respond within 24 hrs or earlier.
Thanks
Thanks for your reply. I just have one last quick question about how license activation works when migrating a site.
I’m asking because the website will initially be developed on a temporary staging domain, hosted on a separate server from the final production environment. Once development is complete, the full site will be migrated to its live domain and hosting.
Can you confirm that it’s possible to activate the license on the staging site and then move it to the production domain without any issues?
Are there any limitations regarding license use on different domains or servers, as long as only one live site is active?
Thank you for your time!
Hello,
you can active in a staging site after upload in live time mail us we will reset the URL.
Thanks
Please help me to reactivated my licence code from develop domain to live domain, License Activation/ Deactivation – wanshack Ticket ID# 97848. I need it quickly because I want to present it.
I purchased the theme some time ago, but I have since changed my domain. Kindly remove the old domain neuroakademie.com from your system.
Also, I have a question: Am I allowed to install the theme locally on my computer for development purposes before launching it on the final domain?
Thank you in advance.
i have a pre purchase query, i want to make a website where multiple doctors are available and patient can book any of them, once booked, and payment for appointment is made, patient and doctor will receive zoom meeting links. 1: Is this possible with your theme? i need an ecommerce shop on this website too. 2: how will multiple doctors manage their calendars and sync it with appointment booking ? 3- can patients upload a file post appointment and expect doctors to access it?
Hello,
Sorry this type of feature not available.
Thanks
Hello,
I am interested in purchasing the Medilink Health & Medical WordPress theme as it closely aligns with our needs. However, we’ve noticed that on mobile view, when the hamburger menu is clicked, there is no option to close the menu. This missing functionality is a key aspect for us, as it directly impacts the user experience on mobile devices.
We would like to inquire if it would be possible to add a close button to the mobile menu. This enhancement would greatly improve usability for our audience and would enable us to confidently move forward with the purchase.
Could you please let us know if this customization can be implemented, or if there is a potential solution we could apply post-purchase? We’re eager to move forward, and any support you can provide on this feature would be greatly appreciated.
Hi,
Could you let me know if it’s possible to filter by both department and city? I currently see an option to filter by department, but I would like to add city as well.
Thank you!
hello?
Sorry don’t have this feature.
Thanks
can we add it?
Dear Radius Theme Support Team, your mail support is very poor
I am currently facing an issue with the Header Layout. When I attempt to change it, certain other problems seem to resolve themselves automatically. Additionally, the slider is not functioning properly. However, when I adjust both the slider and the Header Layout, the issue appears to resolve.
Furthermore, the Mobile Header Layout 2 is also not working as expected. kindly find attachment related mobile layout
I am very disappointed with your SUPPORT service Still i’m trying to connect with your customer support since 15 days
Dear Radius Theme Support Team, your mail support is very poor
I am currently facing an issue with the Header Layout. When I attempt to change it, certain other problems seem to resolve themselves automatically. Additionally, the slider is not functioning properly. However, when I adjust both the slider and the Header Layout, the issue appears to resolve.
Furthermore, the Mobile Header Layout 2 is also not working as expected. kindly find attachment related mobile layout
I am very disappointed with your SUPPORT service Still i’m trying to connect with your customer support since 15 days
Dear Radius Theme Support Team, your mail support is very poor
I am currently facing an issue with the Header Layout. When I attempt to change it, certain other problems seem to resolve themselves automatically. Additionally, the slider is not functioning properly. However, when I adjust both the slider and the Header Layout, the issue appears to resolve.
Furthermore, the Mobile Header Layout 2 is also not working as expected. kindly find attachment related mobile layout
I am very disappointed with your SUPPORT service Still i’m trying to connect with your customer support since 15 days
Dear Radius Theme Support Team, your mail support is very poor
I am currently facing an issue with the Header Layout. When I attempt to change it, certain other problems seem to resolve themselves automatically. Additionally, the slider is not functioning properly. However, when I adjust both the slider and the Header Layout, the issue appears to resolve.
Furthermore, the Mobile Header Layout 2 is also not working as expected. kindly find attachment related mobile layout
I am very disappointed with your SUPPORT service Still i’m trying to connect with your customer support since 15 days
Dear Radius Theme Support Team, your mail support is very poor
I am currently facing an issue with the Header Layout. When I attempt to change it, certain other problems seem to resolve themselves automatically. Additionally, the slider is not functioning properly. However, when I adjust both the slider and the Header Layout, the issue appears to resolve.
Furthermore, the Mobile Header Layout 2 is also not working as expected. kindly find attachment related mobile layout
I am very disappointed with your SUPPORT service Still i’m trying to connect with your customer support since 15 days
Dear Radius Theme Support Team, your mail support is very poor
I am currently facing an issue with the Header Layout. When I attempt to change it, certain other problems seem to resolve themselves automatically. Additionally, the slider is not functioning properly. However, when I adjust both the slider and the Header Layout, the issue appears to resolve.
Furthermore, the Mobile Header Layout 2 is also not working as expected. kindly find attachment related mobile layout
I am very disappointed with your SUPPORT service Still i’m trying to connect with your customer support since 15 days
Dear Radius Theme Support Team, your mail support is very poor
I am currently facing an issue with the Header Layout. When I attempt to change it, certain other problems seem to resolve themselves automatically. Additionally, the slider is not functioning properly. However, when I adjust both the slider and the Header Layout, the issue appears to resolve.
Furthermore, the Mobile Header Layout 2 is also not working as expected. kindly find attachment related mobile layout
I am very disappointed with your SUPPORT service Still i’m trying to connect with your customer support since 15 days
Dear Radius Theme Support Team, your mail support is very poor
I am currently facing an issue with the Header Layout. When I attempt to change it, certain other problems seem to resolve themselves automatically. Additionally, the slider is not functioning properly. However, when I adjust both the slider and the Header Layout, the issue appears to resolve.
Furthermore, the Mobile Header Layout 2 is also not working as expected. kindly find attachment related mobile layout
I am very disappointed with your SUPPORT service Still i’m trying to connect with your customer support since 15 days
Dear Radius Theme Support Team, your mail support is very poor
I am currently facing an issue with the Header Layout. When I attempt to change it, certain other problems seem to resolve themselves automatically. Additionally, the slider is not functioning properly. However, when I adjust both the slider and the Header Layout, the issue appears to resolve.
Furthermore, the Mobile Header Layout 2 is also not working as expected. kindly find attachment related mobile layout
I am very disappointed with your SUPPORT service Still i’m trying to connect with your customer support since 15 days
Dear Radius Theme Support Team, your mail support is very poor
I am currently facing an issue with the Header Layout. When I attempt to change it, certain other problems seem to resolve themselves automatically. Additionally, the slider is not functioning properly. However, when I adjust both the slider and the Header Layout, the issue appears to resolve.
Furthermore, the Mobile Header Layout 2 is also not working as expected. kindly find attachment related mobile layout
I am very disappointed with your SUPPORT service Still i’m trying to connect with your customer support since 15 days
Hello, is there a possibility to add second menu on top header?
Hi,
I think my Elementor page builder Header builder you can do this. Please create a ticket we will help https://www.radiustheme.com/ticket-support/
Thanks
Hi, for my license 057a24fa-42d0-4998-a551-be307a8754e2, I wrote a support ticket 3 days ago but no one responded. To avoid rewriting it, you surely received it, my email address is fdellanna@ideacreativa.eu. Can you kindly reply to my ticket? It’s urgent and I need to fix the error on my client’s site. error given by the template not compatible with Booknetic. Thank you
Hello,
Sorry for delay, I sent the ticket to support team they will check as soon as possible.
Thanks
Hi, there is no Yoast seo fileds in Doctors departments ? I would like to set canononicaltags for each doctor, but there si no Yoast fileds. Thanks ,P
Hello,
Ok I reset the url you can active again.
Thanks
hello
I have this ticket #80004 The problem is specific to import demo. Please solve the problem quickly
thx
Hello,
Please check ticket reply admin access not working.
Thanks
I am waiting for the not installing demo content problem resolving Ticket ID# 79386
Please respond to my ticket ID# 78169. its over 20hrs
Hello,
We replied 4 days ago please check ticket reply.
Thanks
I wanted to inform you that I had purchased the theme, although it has been some time. I’m extremely satisfied with its cleanliness and ease of use.
Thanks a lot!!