505 comments found.
Hello
Pre-Purchase Query:
1. Can the director show/work only in selected states or cities in India as decided by the admin?
2. Is installation support available in support? Because from the installation video, it doesn’t seem very easy.
3. How many payment gateways are supported in this script? Is Razorpay available?
4. Is zero-fee subscription available for vendors?
5. Is the Google Maps plugin included for free with the package, or is it a premium/pro feature?
Thanks
Hello swarajonline2011,
Thank you for your email.
1. Yes – Admin provided location wise facility work for your website.
For example – if you are from India and you wish to work only in a specific state then you can import / create location terms in listing post type / location taxonomy then your provided locations wise website will work and vendors can join.
2nd – If you purchase a product with 6 month extended support then my team will set up your website free of cost ( one time + one website ).
3rd – Yes – RazorPay available and working 100%
=> Documentation + Video Guide : Click Here.
4th – No, it’s a paid service if you wish to create a subscription facility.
5th – Google Map + Leaflet Map both available in package. ( Included in Files ).
=> View more information – Click Here
6th – Yes – Make sure user login ( Admin ) then button will not be visible because login user can’t register again site.
Thank you, WP-Organic
HI, please reset my theme/purchase code because I am getting the message Your website has revoked before, you must submit another key for this website. – Response Code : : WeddingDir_status_Code_X000002
Hello nikolmari,
Thank you for your comment.
I’ve reset your license key in our database. You should now be able to verify it easily on your website.
Thank you.
Greetings Team
Some notes on the theme.
When vendor registers, he registers the phone number, but it is not captured, it gets lost.
The company details captured during the registration and profile updates, are also not visible to couples when they browse the vendor.
I have fixed the phone number issue. but please help fixing the rest as it impacts completely how the theme works and whats on the demo.
Regards
Hello Team
When the vendor publishes listings it addresses the missing information on the vendor info. Therefore all the empty tabs get populated and it makes sense
Thank you
Hello nellobig1,
Thank you for your comment.
Answer #1: During vendor registration, if the phone number entered is the company phone number, it will be displayed under the vendor’s My Profile page / Business Profile section.
This feature is working 100% correctly — please double-check it on your end.
Answer #2: Are you referring to the vendor’s details page?
Looking forward to your response.
Best regards, WP-Organic
Hello – Can you tell me if there is a way to utilize a CSV worksheet to upload basic listing details to the template without having to enter them in one by one? I need to upload over 300+ vendor details and it sure would be nice if we had that option. Please let me know. THANK YOU! 
Hello Metro Plex Weddings,
Thank you for your comment.
The bulk import feature is not available by default in the WeddingDir product. However, this functionality can be developed as a paid custom service.
If you’re interested, please feel free to contact me via my profile.
I’ll share you price quote.
Thank you, WP-Organic
Hello Team,
The Map seem not work.
When submitting the listing, on Location I am using the Map Icon to Tag the location. But after submission the icon goes back to the default location.
Please help
Regards
Hello Team, Please update on this
Hello nellobig1,
Thank you for your comment.
Could you please explain your issue in more detail? I’ll be happy to assist you further.
Thank you.
Hello Wp-organic
I have sent you a Video of the issue.
Basically, the Map is not working as expected. when creating new listing, the map doesn’t allow to select a location. you always have to use the latitude and longitude.
Please help
Hello Team,
thanks for the great support
The Google Map Plugin version 1.1.5 fixed the issue.
We really appretiate your patience
Regards
Hello Team,
thanks for the great support
The Google Map Plugin version 1.1.5 fixed the issue.
We really appretiate your patience
Regards
We appreciate your feedback — it helps us improve WeddingDir continuously.
On the listing results page I get a list of 9 listings then it paginates. How can I increase the results to say 24 so there are fewer pages in the pagination?
Hello Bangormedia,
Thank you for your comment.
To enable the option for managing pagination on the Find Listing page, please make sure you’ve updated the following plugins:
For detailed instructions, please refer to this article: Listing Post Per Page.
If you need further assistance, feel free to reach out.
Thank you.
I was able to send that screen shot. Thank you
Yes i received it. Thank you.
I need to get new key for my website
Hello mkzizo,
Thank you for the comment.
You have 2 website then you required 2 purchase code to activated WeddingDir product.
Waiting for your reply.
I have completely installed the theme and have my first issue that came up. When I am in the couple login. when you click on guest management the footer appears in the middle with a for below that is under he couple menu on the left. I have screen shot to see.
Hello bangormedia,
Thank you for the comment.
Can you provide me screenshot so i can quick support you with release the new update.
You can contact me via profile to share me screenshot.
Waiting for your reply.
Hi, How to update the Advanced Custom Fields PRO? Because I am getting an error..
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in httpdocs/wp-includes/functions.php on line 6121
Hello webdesign,
Thank you for your comment.
I checked your website status, and it’s not loading. This indicates that you are using a very old version of the WeddingDir Product.
Please follow the steps to update the theme version and plugin version.
The ACF Pro plugin does not require manual updates. If the author releases an updated version, it will be included in the package.
In the latest version, we have not encountered any text-domain issues.
Thank you.
Greetings Team,
I am having issues with the front-End login
Tested to login as Vendor didn’t work it says verify your email and even after resetting it doesn’t work Same happen for frontend login as couple
Please help
Hello Nelson,
Thank you for the comment.
The vendor registration feature is already working perfectly and has been 100% tested.
You can try again by registering a new vendor or couple — you’ll receive a verification link via email.
Looking forward to your reply.
Thanks for the great Support. Really appretiated your help
I’m interested in this template and would like to know if it’s possible to change the main font?
Hello rodrigouchiha,
Thank you for your interest in purchasing the WeddingDir product!
Yes, you can easily manage and customize the typography and font family.
Please refer to this helpful article : Typography Settings
Thank you!
Hello,
I purchased WeddingDir through Envato Market on October 20, 2024, and I’m experiencing an issue while trying to activate the license. The error message states:
“Your license key does not exist or is invalid. – Response Code: WeddingDir_status_Code_X00004.”
I’ve double-checked the license key, ensured accuracy, and followed the activation steps, but the problem persists. Could you please assist me in resolving this?
Thank you in advance for your support. I look forward to your guidance.
Best regards, Olivier
Hello oliviermbino,
Thank you for your comment.
I’ve checked our database, and your license has already been successfully activated. Your website also appears to be working perfectly.
If you still encounter any issues, please feel free to let me know — I’m here to help.
Thank you
I want to modify the design of the couple and vendor dashboard. How can I access the templates to be able to modify the design? Also, is there another way to preview Couple and Vendor dashboard, when logged in as administrator, and not as a couple/vendor? I would also like to change the design of Wedding Websites. Where can I find the wedding template, to modify it?
Hello ykallika,
Thank you for your comment.
Please note that direct modifications or customizations of the original theme files are not included in standard item support, as outlined here : ThemeForest Support Policy – What’s Not Included
That said, if you’re interested, I do offer paid customization services and would be happy to assist you with modifying the Couple and Vendor dashboards, as well as the Wedding Website design.
Feel free to reach out if you’d like to proceed or discuss further.
Thank you
Hello, me again. On the couple’s dashboard, I can’t see the RSVP on mobile. I can only see it when using a laptop. What can I do
Hello Sylviai,
Thank you for your comment.
I’ve checked the RSVP widget on mobile devices, and it appears to be working correctly. Please ensure that your guest list includes updated guests with a pending RSVP status so widget will display.
Let me know if you need any further help.
Thank you
Hello, I have a few issues and I’m hoping you can help.
1. On the couple’s dashboard, on guest management, the footer is in the middle of the page and I don’t know how to remove it.
2. When I enable the google login in, it take the customer to the Wordpress registration page instead of its own.
3. On the couple’s dashboard, if you scroll down, it says edit my website, but when I press on it it goes to a blank page.
4. I can’t really find where to change the footer and header.
6. Is it possible to create a new couple wedding website?
These are all for now. Thank you.
Hello Sylviai,
Thank you for your comment. Please find responses to your points below:
1st – No worries — I will fix this within the next few days.
2nd – For help with social media login/registration, please refer to this guide : Click Here.
3rd – I’ve checked your website, and everything appears to be working 100% correctly : Compatibility Checker
Please try registering a new couple profile. If you experience any issues, feel free to let me know — I’m here to help.
4th – To configure the header : Go to WeddingDir → Settings → Header Settings : Header Settings Guide
To configure the footer : Go to WeddingDir → Settings → Footer Settings : Footer Settings Guide
5th : Yes — absolutely! You can go ahead and create a new couple profile with a wedding website.
Let me know if you need any further assistance.
Thank you.
Hello Theme Author, I have been hearing from my web designer that there is challenges in receiving support for a theme purchased by our company. I’m emailing the email on file my concerns and we’ll need to get this resolved asap. Thank you for your prompt reply. Sincerely, Andreas – Owner Nspire
Dear Andreas,
Thank you for your message and for confirming your purchase.
I’m happy to assist you directly. Please feel free to email me any specific issues or questions you’re facing, and I’ll make sure you receive prompt support.
Looking forward to resolving everything for you.
Best regards
Thank you – I’ve emailed you her concerns.
Perfect !
Looking forward to resolving everything for you.
Hello, we have purchased the WeddingDir theme, and we installed all demo content as described in your instructions. However, the couple and vendor dashboards are not working. There is no content displayed at all once the page is loaded (a full white screen). We checked everything, and the only assumption we have is that the ACF Pro that’s included with your theme needs to be updated. However, the update of ACF Pro is not supported by the theme (unlike other premium plugins like Elementor Pro, which can be updated through the theme). How can we use the theme to update ACF Pro plugin?
Hello ykallika,
Thank you for your comment.
The Couple and Vendor Dashboards are functional when the respective users (couple or vendor) are logged in.
Couple Dashboard Setup: Click Here
Vendor Dashboard Setup: Click Here
The ACF version provided with WeddingDir is fully compatible, so there’s no need to update it.
If you have any questions, feel free to ask — I’m happy to help!
Thank you.
Hello i am facing an issue with expired listing. I have made a registration for a vendor (has the verdor role) , i got my free plan which expires in few days . First i dont getting any email before the listing is going to be expired . Second , when the listing is expired then it is still showing in active mode (in vendor “listings tab” and in the search-listing page , but the plan is INACTIVE in Vendor dashboard.. Third, when i click on “Edit” button in this listing from vendor listing tab ..it says the expected below message :
Hello test test,
Your pricing plan is expired dated on 03-04-2025.
Thank you.
Fourth, I tried also to run the wp-cron manual by searching the URL https://my-site/wp-cron.php .. but nothing ..its still active Also i tried to run the wp-cron manually from wordpress tool > cron event > puc_cron_check_updates-weddingdir-listing (Clicking Run Now) Also i added the ” define(‘DISABLE_WP_CRON’, false); ” in root/wp-config.php file , i done all of the above but stillnothing.. Last but not least ,when i go to take again the plan , then the listing turn to draft mode directly…
I dont have an cache plugin active too. Please help me i thing i have already done all the steps , maybe something is going on with the code..!
Hello sitarasalex,
Thank you for the comment.
Please install the latest version of WeddingDir – Plugins then your query will solved.
Thank you.
Can we show vendor login and couple login on 2 different pages??
Hello Talkalerts,
Thank you for the comment.
Yes, 100% possible, but it’s paid service as item support policy.
Thank you.
