119 comments found.
Getting a load of PHP errors when installing an importing demos – this is using depreciated PHP. Changing the logo both through customizer and elementor is not working. Batch plug-in, install triggers critical errors, even with correct PHP settings as advised in the support doc. It really seems like this theme is running on depreciated PHP even if the author is claiming it can function in modern 8.2, it’s not running well.
In particular my frustration with even changing a logo I get this: “PHP Deprecated: trim(): Passing null to parameter #1 ($string) of type string is deprecated in …/class-custom-css.php on line 116”
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
I have just purchased this theme and imported all the home pages, but it does not Gove me the option anywhere to import all the other pages that you on your demo. All I get is the option to download just the 10 home pages.
Surely this theme is not just the 10 home pages?
We sincerely apologize for this inconvenience. We have contacted you via ticket to resolve this issue.
PHP 7.4 reached its end of life in 2022. I get errors on installing in PHP 8.2….
Any guidance on how long this template will work for?
Our theme is fully compatible with PHP 8.2. Please download the latest version and update your website.
How can i config the post navigation for projects? https://demo2.themelexus.com/kitchor/project/
The Elementor Kitchor Addon “Project” doesn’t have any option for an build in pagination or “Show more” Button functionality
This is the default archive project page for the PostType project; this page only supports pagination by default in the demo.
How shall i update the Rev Slider plugin? i dont see a license key activated for this plugin. kindly help. We need to do it as we dont see the slides navigator in the frontend.
Please contact us via ticket at https://themelexus.ticksy.com/, and we will check and assist you.
You’ve created a very beautiful theme, congratulations. However, I was really disappointed that you didn’t include features such as pagination, infinite scrolling, or a ‘load more’ option in the projects. I think these are crucial features for showcasing projects effectively.
Please recheck: https://demo2.themelexus.com/kitchor/project/
Actually, this page https://demo2.themelexus.com/kitchor/project-style-01/ is for displaying projects for category X and implementing pagination with options like “load more” vs “infinite scroll”.
Another example theme is https://demo2.themelexus.com/growsee/porfolio-01/
That’s right, these are two different pages: one is the archive page, and the other is a custom page created using Elementor widgets.
Will you be updating the pagination with options like “load more” vs “infinite scroll” feature for custom page settings created using Elementor widgets?
We currently have no plans to update this feature, but if you would like to customize it, we will assist with the update.
hello, i’m interesting by the theme. I want to know if i can use homepage 3 slider on homepage 1 ? and other things of other demo ? Thanks
Yes, you can absolutely use sliders for different homepages.
hello ok thanks, but where can i take other content slider ? i have just slider1 home1 thanks
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Hello,
I’m using the Kitchor theme and I can’t find where to edit the right off-canvas info panel (the blue “Info Kitchor” block that slides in from the right with the text “Creative solutions by professional designers”, phone numbers, address and social icons).
Could you please tell me exactly where in the dashboard I can change the content of this off-canvas info panel (path in Customizer or Theme Options), or which PHP file contains this hard-coded text?
Thank you.
Please go to the homepage -> Click edit the Info kitchor section: https://prnt.sc/98DkUFewwk99
Hi, i installed the theme and imported the demo, but i’m not able to click in the options of the contact form 7, it’s not working, to change the deviver email, this ones in the image below, do you know what could it be?
https://ibb.co/N624mbtRAnd the breadcrumb is showing in the home page, how can i hide it only on the home?
https://ibb.co/pT2mmXDThanks!!
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Your Kitchor Video Popup widget is not playing videos.
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I installed the website, but my website doesn’t need WooCommerce, so I disabled the plugin. There’s a Kitchor Tabs widget on the homepage (page 10), but I can’t find it or how to edit images! There’s also no Kitchor-related menu in my WordPress admin panel.
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
I have contacted you via https://themelexus.ticksy.com/
Ok, please check your ticket
I did buy this template because of home 10 and it does not exist. Home 10 and 1 are the same (it is just 1). Missing home 10. Can you help me please? Thanks!
Yes, please contact via https://themelexus.ticksy.com/, we will check and try to help you.
The theme itself is fantastic, one of the few that’s truly worth purchasing. However, the main issue lies with support. None of the demo projects were uploaded, and the WooCommerce product page doesn’t appear as it should. I’ve tried reaching out to support multiple times without success. Any assistance would be greatly appreciated.
I have received your contact via ticket system, please check and respond.
How do we remove the apus-mobile-footer? Trying CSS like crazy and having issues. Is there no way in UI to remove it?
Please go to Admin dashboard -> UAE -> Elementor Header & Footer Builder -> Footer bar -> Click Trash
How do I change the top/main header menu so that it is transparent?
Please contact via https://themelexus.ticksy.com/ or email themelexus@gmail.com we will check and try to help you.
On the projects templates is there a way to customize the “information titles (layout, design code author)?
Please contact via https://themelexus.ticksy.com/, we will check and try to help you.
If you create a new page, the header is a specific size and a static image. How to change the size because i dont want a big area like that and how to change the background image of that area. i checked everything but cant find
Please go to WordPress Dashboard -> Appearance -> Breacrumbs -> click edit with Elementor: https://prnt.sc/LdWOxkkbnmu0
-> Click edit Container -> Tab style -> Background -> Image -> change image: https://prnt.sc/jjd93xBD93pS
Hi, how can I edit the meta description? The Google search result is still showing some demo info, such as demo fav icon, page title and page meta description. But I couldn’t find how to change this content.
Please use the Yoast SEO plugin to make these customizations: https://wordpress.org/plugins/wordpress-seo/
When I have issue with demo home 9 import, it is not imported many contents like projects, virtual tours and menu etc. Your support team informed they solved the issue but didn’t say how solved the issue. https://prnt.sc/Hhc1mBpstTOP How you really solved the issue? After I update the theme, many of my pages have broken. I need to reimport the demo.
The issue you mentioned was resolved 2 years ago (June 20, 2023), and the new issue is not related to the issue you mentioned.
After updating the latest version of the theme, you will see a notification to install the ThemeLexus Debug plugin, please install this plugin to resolve your issues
Tôi có thể thay đổi font chữ ở nơi nào?
Please follow the guide here: https://wpdocs.gitbook.io/kitchor/setting-1/typography