4671 comments found.
PagickTheme, please help me. After I updated the theme to version 4.9.5, when adding a new ad after filling in the data, when you add the ad, it is not added and I do not receive any error message, the page simply reloads without adding the ad, I ask for your help to solve this problem as quickly as possible, many thanks!
Adding pictures is not possible and uploading them does not work, and adding likes or favorites does not work either, and adding an ad is not possible, I sincerely ask for your help to email me the wp-admin credentials to log in and see about this, as this version 4.9.5 does not know.
The chat not working,no send message,nothing no working from this update,what is the problem,the is activated or have the problem activațion theme ? Please respond, regards!
Hi tenciuionutiulian. Nothing works. It means you should activate the theme here: WordPress -> DateBook -> License. Try to re-activate the theme again.
Yes, try to re-activate the theme again! Please, be attentive. Enter your purchase in the field “Enter your purchase code”. See screenshot https://ibb.co/WvzfhWRY
I can correct everything, if you provide the login credentials. Email info@pagickthemes.com
Hello, thanks for the reply, I sent the login details in the email, check and see what the problem could be, thanks
Good day. I received your email message. Your website does not open in a browser. I tried different browsers. No success. Sorry, I could not check and fix your website. I checked this website “http://xn-trni...” (trănți).
The website address was mistranslated by Google, which is my fault for not noticing, this is the correct address for his website. www.întâlniri.ro
I checked your website. You did not do what I said. I asked you to re-activate the theme. You did not re-activated the theme. That’s why nothing worked. Now, your website works. I activated the theme.
Yes, I checked and it seems to be working now, many thanks!
Hello Pagik,
Words “within” “Time left for the next new chats” are not translated and are not available in Loco Translate for translation:
https://cloud.screenpresso.com/nl0HtrsdujNo/2025_08_13_12h01_15_original.png?_gl=1*d80t9q*_ga*MTQ4MzI1OTAxMS4xNzU0NDgyNDgw*_ga_Y5Z2778Y7J*czE3NTUwNzU3MzgkbzEkZzEkdDE3NTUwNzU3MzgkajYwJGwwJGgwHi MihailovRA. I will add the in the next update. I am sorry. Thank you.
In the admin panel, at the top of the page, a moderation panel appears (buttons Profiles, Images, Board, etc. with counters). Is there any option in the theme settings or via filters/hooks to completely disable this moderation panel in the admin panel so that it does not appear?
Thank you for your response!
Yes, in the next update, it will be possible to hide the moderation panel.
Hello,
My website has more than 19,000 profiles. The page that lists these profiles loads very slowly — about 10–20 seconds. The reason is that all profile data is fetched at once, and then the pages with pagination (12 profiles per page) are displayed.
A caching plugin is installed on the site, but it does not cache results when a user searches for a specific country or city.
Would it be possible to:
Load the data in parts — for example, only for the first 1–3 pages of pagination initially, so that the visitor can already see the first results while the other pages are being prepared in the background. Implement AJAX-based profile loading when navigating between pagination pages, so that a full data reload is not required. Optimize the queries or the loading structure to reduce response time when filtering by country or city. I would appreciate any advice or implementation examples that could help speed up the site’s performance.
Thank you for your assistance!
Hi. This is a great question. What you said is yes possible. We have been thinking about your case as well. Today we will start optimizing the profile loading functionality. If you don’t mind, I will send you an update with the new AJAX and REST API features. Could you please test our update on your production site? Nothing will be lost, changed or broken. Instead, your real site will show real results. You will also be able to see real results of profile loading. After that you will be able to tell us what and where to improve.
Hello, Thank you for your reply. I agree to test the update on my live website. If needed, I can also provide you with access to the site and hosting. You can send me the new version or continue communication on this topic via email: gmodelss@gmail.com. Looking forward to your update. Best regards, Gennadii
I am using the Date Book theme on WordPress. When sending messages through the site, the [sender_message] shortcode is used in the email template. However, in the received email, instead of normal text, the message appears as Unicode sequences in the \u041a\u0430… format (for example, instead of “Как дела?” it shows \u041a\u0430\u043a \u0434\u0435\u043b\u0430?).
I suspect this happens because the message content is not decoded from JSON before being inserted into the template.
Could you please let me know:
Is there any way in the theme/shortcode settings to enable correct character display? If not, which theme/plugin file should be modified to update the [sender_message] shortcode so that it automatically decodes the text using json_decode() or wp_json_decode() before inserting it into the email? Thank you for your assistance!
Hello,
I am experiencing two issues with the DateBook theme:
I am getting the following PHP error: /wp-content/plugins/datebook/definitions/datebook-variables.php on line 1537 Could you please advise how to fix this error? I am unsure which PHP version is recommended for the theme. On PHP 7.4, the theme does not load from the WordPress admin panel. On PHP 8.1, the theme loads, but saving changes in the theme options does not work. Could you please let me know which PHP version the theme fully supports and how to resolve the above problems? Thank you
Hi Gmodels. This error is related to image sizes. Perhaps, one of images sizes was enetered incorrectly.
Go here: WordPress -> DateBook -> Dashboard -> Images
Enter the numbers correctly. Separate the numbers by comma. No spaces before, between and after the numbers.
For example: In the field “Profile default”, enter numbers like this 369,348
All PHP versions (from PHP 7.4 to PHP 8.4) are supported.
Thank you! I found the issue as you suggested, and everything works perfectly now. In some image sizes, there was a dot instead of a comma. No more errors, and it works great on PHP 8.1.
Great! Yes, I thought of it right away. By the way. You asked several questions a week ago. I forgot to answer them. I apologize for this very much. I will answer them very soon.
Thank you! Those previous questions have already been resolved, so there is no need to reply to them anymore. I really appreciate your support!
please see this screenshot https://ibb.co/s9Vdd6Lg what I am looking on my website www.pimservices.co.uk after demo installed. It should be same as in demo https://demo1.pagickthemes.com/
Oh. But I fixed everything and your site looked like our demo site 1. That’s weird. The theme settings were deleted. How could it be deleted?
Ok. I will correct everything again.
I have corrected your site. Please, check it out. Here is a screenshot https://ibb.co/4nqN0kyr
Thanks, why profile images are not visible?
Photos of people are not included in the theme. They are used on our demo site for demonstration purpose only. You should manually upload photos. For this go to every profile page (frontend) -> then to the My photos page -> upload images from your device.
You can download sample images from free source like Freepik.
Please, urgent help, I installed the new theme 4.9.5 but after installation and activation the site is completely gone and I don’t know what I could do, I sincerely beg you to help me I don’t know what’s happening discover the site here www.întâlniri.ro
Hello Pagik,
After the update, after some time, the pictures and profile settings disappeared. I already wrote to you about this. What should I do?
Please watch the video:
https://www.screenpresso.com/cloud/VaRDHStvDZHr/ https://www.screenpresso.com/cloud/8giKvDuM2Eao/Hi MihailovRA. Ok I see. Today I will try to find out the bug and fix it. Thank you very much for videos.
Hi, we purchased datebook theme today but purchase code is not working on our website www.pimservices.co.uk
Hi. Thank you for the purchase. You should enter the purchase code in this field: WordPress -> DateBook -> License -> Enter your purchase code.
Also, you can get the activation code here https://www.pagickthemes.com/activation/
See screenshot https://ibb.co/WvzfhWRY
Please, send me your purchase code to here info@pagickthemes.com
I will send you the activation code. Thank you.
sent, please check in your email
OK. I received your code. Thank you. This is my fault. I forgot to change one data in our activation system. I apologize very much.
Now, please, try to activate the theme again. Now it must activate the theme.
Thanks. Please see that demo content is not working properly www.pimservices.co.uk I have sent you wp-admin credentials on info@pagickthemes.com please see
Not working? Could you please clarify what is not working?
User profile images are not appearing on the website www.pimservices.co.uk. The countries list is incomplete, and the navigation with parent and child links is not fully set up as shown in the demo: https://demo1.pagickthemes.com/. Also, can the pages be edited with Elementor? If yes, please provide guidance.
So this theme crashes daily huh?
Pls make who viewed my profile premium subscription
Let people subscribe to particular package to view the people who visit there profile
Hi, this theme looks cool. I played around with the demo, and the part I am struggling with it adding additional payment gateways. Please guide me on this? I would need to run multiple payment gateways at the same time for different countries for difference currencies. Also, if i need to migrate users from an existing WP dating site, how can I do this?
Hi, Pagick!
After the update, at some point the plugin starts sending letters like crazy and this crashes the server and the site does not work. Something needs to be done about this, this is not the first time.
Hi MihailovRA. Try to disable this option: WordPress -> DateBook -> Dashboard -> Chat and Messages -> Check for new messages every -> select “Do not send”.
Actually, I have no idea why lots of messages are sent and what kind of letters are sent. But the theme has the notification system. So, this is normal. users write messages in the chat. The theme detects them and sends the notifications by email. But again, it is not clear what of kind of messages you are talking about.
Very important 1. Under Privacy setting >> Who can see my profile >> Add verified users only or verified and subscribed
Do same for who can contact me etc
Or make verification prerequisite for subscription, it solves the problem. This solves privacy and scam issues.
A subscribed user could be found by the victim.
So if verification is made compulsory before subscription then you have blocked thar lookphole.
2. If you could add payment for verification (on/off) as an appreciation for this idea I would love it. I would like to add it.
Am not sure which criteria is being used to reply back. Can you check my queries asap.
Yes, sure. Where can I see your queries?
install,after “Countries Installer”, To save the default settings of the theme. Go here: WordPress -> DateBook -> Dashboard. Click the button “Save”. Question: The progress bar”Saving in process” remains at 80% of the position.Don’t move anymore.
Ok. You mean about 80%. Not exactly 80%. Because the option does not have the percentage.
Could you give me an access to your admin area please? I would like to check and fix the issue. Because that issue must not happen.
But since this issue happened, then perhaps your server is very limited. Even more limited then simple shared hosting.
Email info@pagickthemes.com
I have received your email. I will start working on your site right now. Thank you for the access.
I am trying to check your site at the moment. But your hosting is restricted. I cannot edit wp-config file of WordPress. Could you remove all limits please? I would like to see logs. But WordPress cannot create log file in wp-content.
Hi, Pagick!
This is what AI writes after analyzing the logs:
- CRITICAL PHP BUG – URGENT FIX NEEDED
- Error: ``` File: /wp-content/plugins/datebook/includes/class-datebook-profile-messages.php Line: 2619 Error: ValueError: min(): Argument #1 ($value) must contain at least one element ```
- Issue: `min()` function called with empty array crashes PHP 8.0+
- Current Code: ```php $result = min($array); ```
- Fix: ```php $result = !empty($array) ? min($array) : 0; ```
- Impact: - Site crashes every few minutes - 1GB+ memory usage - 60+ second timeouts - Users can’t access messages
Hi MihailovRA. This error has been fixed in the latest update 4.9.5. Please, install it. Thank you very much your message.
Also my [datebook_featured_profiles] is not working
Do the following:
1) Enable only this option: WordPress -> DateBook -> Dashboard -> Featured profiles -> Enable Featured status -> Yes.
2) Go to some profile page and enable the feature status in its settings. For this, go to a profile page -> click on the Administration Dashboard -> set the date in the field “Activate Featured status till:” -> click Activate. See screenshot https://ibb.co/vY7fXWH
Please, note, that the feature panel shows profile if there are featured profiles. If no featured profiles, then the featured panel will not be displayed.
Why don’t they have a featured ribbon?
How to recover passwords for demo accounts
Here are 2 ways:
1) The same ways as you do for ordinary users. Here: WordPress -> Users -> find your user and edit its data.
2) Go to a profile page -> click on the Administration Dashboard -> click on the Edit link -> change the password. See screenshot https://ibb.co/8n9NRDPY
