4671 comments found.
Can you guide me, is there any way to maually adgest the subscription date
Go here: WordPress -> DateBook -> Paid Members -> click on a member’s email -> click on the Edit under a subscription plan -> change the date and save.
Am still waiting for feedback on why my email Templates are not working.
Hi Pagick In the email templates that the admin receives after a new registration, I would like to include more information (profile name, username, and user email) to better review the new profiles.
I tested the following shortcodes, but they are not being parsed/displayed:
Name: [profile_name] Username: [user_login] Email: [user_email]
Could you please check whether these variables are supported in the admin notification emails, or let me know which alternative shortcodes I should use?
Thank you
Best regards, Miguel
Hi dear Miguel. Yes, sure. I thought about more details in the email message recently too. It will be done very soon. I will check shortcodes and add more ones. Thank you for your idea. I forgot to answer your questions in previous comments. I will answer them today. I apologize for this very much.
Hi Pagick you don’t need to apologize, thank you very much for your great work 
I tested a dating platform that is very well known in Germany. I would be happy to send you some ideas/feedback by email. If you have time, I’d really appreciate it if you could take a look.
Hi. Ok. I will be glad to see how to realize your ideas. Any idea is welcome. Email info@pagickthemes.com
Hi pagick, will we ever see the chatoperator role added? Been waiting for a long time now.
Hi tantess12. Yes. Your idea is wonderful and useful. It will be added in the next updates. Thank you.
Hi.
Second message of the day, Pagick (I hope you reply to the first one soon). I saw that the settings download feature has been added via a .json file.
I wanted to know what EXACTLY is downloaded (which settings) if, for example, it downloads ALL dashboard settings as well as custom fields, and how to upload and activate a previously downloaded setting, and if there are any limitations (such as compatible version, etc.).
Thanks
?
Good day. Yes, all the dashboard settings will be saved in a JSON file. Absolutely all fields in the dashboard only. No, custom fields are not included in a JSON file. Custom fields are another page.
You can download any JSON file into your device. If you need to upload it in the future, then upload it in the same folder where it was created.
But you should know that there must be no more than 20 JSON files in that folder. Therefore, delete other json files before uploading your saved json file. After that, your json file will appear in the list.
No, no limit. JSON backup files must work in all future updates.
What is the step-by-step procedure for restoring the specific version once the JSON file has been downloaded? Do all existing versions need to be deleted? I don’t understand.
Maybe I should have been clearer: if I upload this json file to the folder from which it is created, how can I make this file active so that those changes take effect on both the backend and “obviously” the front end?
Here is a guide on how to backup and restore the settings:
- First, save the theme settings as you do usually. Go here: WordPress -> DateBook -> Dashboard -> click on the Save button.
- After that, reload the page. A new backup file will appear at the bottom of the settings.
- Click on this ⤓ button to download the backup file onto your desktop.
- In the future if you want to restore the settings, upload this backup file into this folder ”/wp-content/uploads/datebook-options/”. Actually, you can read at the bottom of the settings where backup files are stored. “All backups are stored in this folder /home/yoursite/public_html/wp-content/uploads/datebook-options/”
- Delete other backup files if they exist.
- Go here: WordPress -> DateBook -> Dashboard.
- At the bottom of the page, click on the backup file (Example of file name: 1) 10 Aug 2025 05:22 (67 KB)). It will be restored automatically. The theme settings will be automatically restored.
Done!
Hi Pagick.
I noticed that the selected languages (those provided natively by the theme) are still a mix between the predominant ENGLISH language and the other selected language (German, Spanish, French, Italian, etc., etc.) despite the latest version of the theme and plugin installation. Not to mention the only custom file I manage with LOCO Translate (Italian language) that doesn’t work at all (it used to work before).
Of course I use the child theme
Why haven’t the translations been fixed and made to work as they did before WordPress changed the settings, even on the latest version of the theme 4.9.5?
Other problems encountered with the latest version include the disappearance of the “search” button in the site header, as well as all the icons being italicized (SOME HAVE JUST DISAPPEARED).
I was supposed to go live in May, but with this translation issue, I can’t.
?
Hi RaCLD. I just forgot to add new words to the translation file. It is my fault.
Mix of languages? How is this possible? Perhaps, somethings affect the languages. The theme uses the WordPress translation function. So, the mix in the theme itself is impossible.
Regarding the search button. Try to check here: WordPress -> DateBook -> Custom Fields -> open the Search button for editing -> enter your translation in the English and Italian fields.
All the icons being italicized? I do not understand what icons and how they can be italicized.
You said “Why haven’t the translations been fixed”. What do you mean? Actually, the translation functionality in the theme has been fixed in the latest updates.
Thank you for your comments. Also, some screenshots could help me better and faster understand what and where does not work.
Hi Pagick.
You mentioned that the language mix was a known issue right after WP version 6.8. You say the problem has been fixed. Frankly, you should tell me if you’ve tested the theme’s native translations with your active child theme, not just the parent theme, to see if they actually work as they should.
Have you tested with the CHILD THEME?
There’s a conflict with Elementor regarding the icons, causing some to be bent and others to disappear.
Thanks for your reply.
Pagick, it’s very simple.
Activate the child theme on your demo site and go to any page on the website, entering “Italian” or Turkish or German (or any language other than English) as the language, and you’ll instantly see if everything is working correctly—that is, the entire website will be fully translated. (If you could attach a video confirmation, I’d appreciate it.)
Most likely, that won’t happen, but I hope I’m wrong.
I’m waiting for your feedback.
Best regards
Hi RaCLD. Yes, I activated the child theme. It is ok. Everything works properly. All languages are translated correctly. Nothing is missing and not mixed with other languages. You check our demo 1 site. It uses the child theme https://demo1.pagickthemes.com/searching/
Hi, Need a big help immidiately, Please contact me
Hi. Ok. How can I help you? Email info@pagickthemes.com
I need to upgrade my existing website with your latest version, can you please help me to upgrade it, need personal assistant if can
Yes sure. I will update your website today a little later.
Thank you, I’m waiting
I received your email but no the login credentials. Sorry. If you want me to update your site, then I need the login credentials.
sent
Hi, Any update?
Today later
Yes, I completed updating your site with the latest version 4.9.5 of the theme. Please, check it out.
No, its no, it show Version: 4.5.8,
Oh really. I updated someone else website. Not yours. I apologize. Last 3 days, we received too many email messages. I just confused.
Right now, I tried to login but failed. The login credentials you provided me by email are wrong. Please, check the login details.
Thanks for the reply, Now I want to make this webite from the very begining, I’m configuring it in another domain, once everythings ok, will transfer to the main Domain, Now I’m facing a difficult with connecting Woocommerce packages and subscription packages link, It has linked but in the Subscription it wont work, Can you Help me to fix that, can give you seperate login. Thank you in advance
Yes, sure. I will be glad to correct everything. Email where you can send the login credentials info@pagickthemes.com
Hi. The reset email is not working. Emails not being received. Even in the spam section
Hi. Perhaps the hosting server does not allow to send emails. Try to install the WP Mail SMTP plugin. It always helps.
Good Reply. I noticed something though. Am I supposed to copy the shortcodes for reset and validation in a new page?
No. The same shortcode is used for 2 pages: login and forgot password pages.
So i should take the reset password code and paste in the login page
Where do I paste the validation
Paste this shortcode [datebook_login_form] in the login page and the forgot password page. That’s it.
Thank you ✅
It’s not working
Check
Check if the login page was selected here: WordPress -> DateBook -> Dashboard -> Pages -> Login page.
The login page is selected
Ok. In this case, I need to see your admin area. It is difficult to say what is going on your side.
Okay. Go ahead.
Please, send the login credentials to this email address info@pagickthemes.com
I just sent you
Yes, I received it. But. What link to your website?
I have sent it too
I sent you my login details. What might be the problem
Reset password not working
I answered in the comment above.
I sent you my login details. What might be the problem
Hi Pagick, There seems to be a general issue with “yes, this needs to be hidden once used” subscription setting.
Not only is it not hidden when the setting is on (as mentioned by others) but its also not purchaseable once I purchased it and the setting is off.
i.e. Setting off:
i created a new user got the subscription in question changed the subscription the initial subscription (where the setting is off) is showing but is not purchase able.
Hi LeonGeb. These bugs will be fixed in the next update, soon. Thank you.
Hello, Pagick!
The chat limit calculation is glitching. The total limit is 15 contacts per day. The user has only 1 contact in the chat, but it does not allow him to write. Please watch the video https://www.screenpresso.com/cloud/1r24vyP4WEeT/
Hi MihailovRA. I will check and fix this bug in the next update, soon. Thank you.
Hello Pagick, after finishing the ad categories and the URL of each category, I notice that a special page for the ad categories must also be created because if you go to an ad category to see the ads in that category, they are not visible.
A page must be created for the ad category because if you want to go to an ad category, for example woman looking for man and you are only searching from that ad category, you access any ad category, these are not displayed because the page is missing. Try clicking on an ad category here www.întâlniri.ro and these are not visible with all categories being created and added.
Hi tenciuionutiulian. Actually, ad category pages must open and display classified ads for that category. Try to re-save permalinks here: WordPress -> Settings -> Permalinks. Our demo site displays ad category page correctly. No need to create a new page for that. See this link https://demo1.pagickthemes.com/classifiedcats/husband-for-an-hour/
Yes, you are right, but I am encountering a problem with the permalink that I cannot solve, namely, for example, the main classifieds page is meeting classified and in the url if I open any ad from any category, meeting classified disappears from the url address and I do not know why, where I would like it not to disappear and to be of the type. site-ulmeu.ro/meeting-classified/category/title-classified but when I open the ad from any category, meeting classified disappears from the url link, which is the most important for indexing, please help me how to make this not disappear, many thanks, and with this last problem I solve everything and I can start the site
Hello, please help me translate the word classifieds and add your ad from the theme, I managed to translate most of the entire theme with Loco translate but I can’t find these lines at all to translate them into my language, see the picture to understand what I want, thank you!
Hello, please help me translate the word classifieds and add your ad from the theme, I managed to translate most of the entire theme with Loco translate but I can’t find these lines at all to translate them into my language, see the picture to understand what I want, thank you!
Please see your email i send detail
Hello Pagick, I think it would be great to create a special forum for this topic so that we users of this topic can help each other with problems that some have already found a solution to, and it will also be for everyone’s good and yours to stop responding to certain problems that have already been solved. For example, I can’t translate this classified add an ad
Good day tenciuionutiulian. I received your email. Yes, sure. Today I will check and translate the words, all words. Later, I will be back to you. Thank you
Thank you from the bottom of my heart, and if you don’t have time, it’s enough to show me or tell me where exactly I can find that classified text and add classified because I can’t find it anywhere with Loco translate, thousands of thanks and greetings.
Actually, these words were not added in the main translation file. That’s why Loco cannot find them. I will add new words soon.
And how can I translate these words until you solve it?
Hello, We have an issue with profile display on the site. For all users, the public profile shows the message: “The user has not filled out the profile yet”, even though the description actually exists in the profile. If we go to edit the profile and simply click “Save” again, then the description starts displaying correctly. However, the site already has more than 19,000 profiles, and most of them appear empty, which makes the platform look like a fake or inactive site and discourages users. Could you please advise: How can we bulk update or re-sync all profiles so that their descriptions are displayed without manually re-saving each one? Can this bug be fixed in the theme so that new profiles immediately show their description and communication options after being created? This issue is critical for the site’s usability because users see empty profiles and quickly lose interest.
Hi Gmodels. I will think how to solve it. This issue will be solved in the next update, very soon. Thank you.
Hi Pagick, I just noticed another issue with the subscription time settings. The available options are: minutes, hours, day, months, and year.
For example, if I enter the number 6 and then select months, this should mean the user pays for a 6-month subscription. However, on the frontend (under Settings → Subscription → Checkout) it shows 6 weeks instead. The subscription displays are not updated either – even if I clear the cache and log in again. Thank You Miguel
Hi Pagick, is there any documentation for the subscription time settings? I noticed the following behavior:
6 → months is displayed as 6 weeks on the frontend
6 → years is displayed as 6 months on the frontend
Is this behavior correct, or could it be a translation issue with the time units?
VG Miguel
When I select a subscription button in the profile, it is shown immediately on the checkout page (without features, as I already mentioned). The cart is skipped and remains empty.
Hi Miguel. This bug will be fixed in the next update, very soon. Thank you.
Hi Pagick, a user registers and the Free subscription is automatically assigned to him. Under subscription Free it is set:
“Yes. The member will automatically subscribe to this plan after registration.” Then, under subscription Free, there is still the setting: enabled “Do not show this plan to any member if he has subscribed to it by default.”
That means this plan should not be displayed under Profile / Subscription Panel. This is not the case – the plan is still displayed.
Or did I set something wrong?
Thanks for your help. VG Miguel
Hi Miguel. Yes, correct. You are right. This plan must be hidden after it expires if this field “Do not show this plan to any member if he has subscribed to it by default” was enabled.
Ok. I will check it. Thank you for your message.
Hi Pagick Thank you
So, as I understand it: A user basically doesn’t realize that a Free plan has been automatically assigned to their account.
Let’s say there is a Free plan as well as Plan1 | Plan2 | Plan3. Each plan unlocks special features.
Now, the user can see in the settings that there are several subscription options (except for the Free plan, since it is hidden due to the subscription settings), but they still cannot switch. I have set up payment via PayPal (without WooCommerce). For all plans, there is no button that allows the user to switch. Or did I maybe forget to enable something in the settings?
In the theme, under “Subscription,” it says: “Registration + Subscription. Users must first register and then, after logging in, select a subscription plan in their account.” This does not apply to the Free plan, since it is automatically assigned during registration.
Further down in the settings it says: “Allow users to switch to another subscription.” This is set to “Yes: The user can select another plan even if their current subscription has not yet expired.” But under the profile settings, it does not work.
Thank you for your help. Miguel
Hi Pagick, sorry, I’m not really sure what I did, but now the buttons suddenly appeared. If this happens again, I’ll try to trace the issue more precisely.
Just a small feedback regarding the checkout: The additional features a user gets when switching to another subscription should also be displayed on the checkout page. At the moment, it only shows: Subscription plan | Duration | Price.
By the way, did you see the email I sent you about the “Who viewed my profile” section? This should definitely be included as part of the subscription functionality – everyone wants to know that. What do you think?
Hello, how can I add an option like Tour, Subscription or Settings to the user menu? I want to add an option called Search to the menus with the search shortcode that is in the Datebook settings shortcodes section, but I did not find any option among the options, please help.
Hi. You can add Tour, Subscription or Settings to the user menu here: WordPress -> DateBook -> Dashboard -> User menu -> enable your items in “Display menu items in Header”.
The search shortcodes like [datebook_search_form] can be used on the Search page only. Not in the menu or other unusual places.
Hi Pagick,
Will the plan description at some point allow special characters such as ’ (i.e. user’s profile)? right now its not and its replacing or adding /// to them. I have to rewrite the description to avoid this. Thanks in advance, Leon
Good day Leon. Yes, I know. I will fix it in the next update. Thank you.
PRESALES CONCERN
Looks promisin How long til the next incitative discount, please ??
Hello
Good day. We did not think about the discount yet. Because we set the lowest price. Discount can be 10 dollars.
Hi Pagick,
Do you have any updates on the amount that its showing in the cart and woocommerce report when the subscription is free based on gender?
The orders in woocommerce are still showing “paid xxxx.-” and for accounting this will mean I actually earned that amount and have to pay tax for it.
Please let me know when this will be fixed. I’d rather not play around with reports to remove those amounts and my annual tax report is coming up.
Hi LeonGeb. I do not understand fully why the amounts are different.
Actually, you must set the price the same both in WooCommerce Product and in Subscription plan. In this case, the amount will be exactly what you set.
For example: go here WordPress -> WooCommerce -> Products -> open a product for editing -> set the price 0 (zero).
go here: WordPress -> DateBook -> Subscription plans -> open a plan for editing -> set the price 0 and also select a product above in the field “WooCommerce Subscription”.
Done! Now the price must be 0 when a user pays. Everywhere, the price must display 0.
If I misunderstood you, then some screenshots could help me understand the issue better and faster.
