21578 comments found.
Hello, I need the URL that will take a new customer to create an account. The account that is usually created at the point of placing orders, paying for orders. I want customers to be able to create an account irrespective of if they are trying to buy or not.
Hello! I am sorry, the theme is not responsible for users registration. It is controlled by WordPress itself. In general, you can redirect visitors to /wp-login.php?action=register
Thanks for the tip.
I tried the link https://sarluby.com/wp-login.php?action=register as suggested
however it changed to https://sarluby.com/wp-login.php?registration=disabled
(Error: User registration is currently not allowed).
What do I need to do to correct this? Thanks.
I have been able to go past this, the link is working now. When the URL is clicked, email address is requested, however after putting in my email address I get the notification that the form to register has been sent to my email, but the mail never comes. I tried using different email addresses but none came. Is there a solution to this?
Hello! I am afraid it doesn’t depend on a theme. You can try switching to the standard WP theme, and see the issue remains. Please make sure sending emails works on your website in general. You may need to refer to WordPress support forum.
Hello, Is there an area in the theme settings where I can change the color of the area I marked in red? https://prnt.sc/02FHwhVTIpSJ
Hello! Could you please refer to https://guide.the7.io/wpb/user-guide/theme-options/general/ -> “Content Boxes”.
Thank you for fast answer. Can i customize top bar? https://prnt.sc/_RUZ4XEzZRkl like this? I specifically want the star design. I can make the design, but is there an easy way to put it on the top bar?
Hello!
Could you please refer to TopBar and Microwidgets sections here https://guide.the7.io/wpb/user-guide/theme-options/header/
I cannot find where to change the logo, colors etc, it says you are not allowed
Hello! Could you please refer to https://support.dream-theme.com/knowledgebase/how-to-change-the-logo/ If it doesn’t help, please submit a ticket at https://support.dream-theme.com/
Hi,
I used my licence key / Purchase Code for a website project that never proceeded, the site was removed deleted. Can I re-use my licence again or is it lost in the ether?
Hello! I am sorry, but your license is used on a live website called Ramcon. According to Themeforest rules, you need to buy a new license for a new website. This is true for all Envato themes.
Hi, thanks. By using the Envato plugin, I was able to deregister the licence from the temporary domain that it was attached to and actually use it on my Ramcon site. Thanks, it works perfectly.
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
P.S. It doesn’t look like WPBakery – it looks like Block Editor.
Hello, I think the7 is a great theme, however I have a little problem when trying to edit header and footer, and, according to the tutorials I have to go to “Theme Builder” to edit them, but when I go there, everything is locked with the message “Upgrade now”, as if I had to buy something to modify Header and Footer.
Hello! Please make sure Elementor Pro or free Pro Elements is active. Then follow https://support.dream-theme.com/knowledgebase/how-to-edit-elementor-templates/
Thanks for answering
Always welcome 
Make sure to update your changelog page on your site and on the themeforest.net immediately when releasing a new version. 12.9.0 changelog can’t be found anywere.
Sorry for the inconveniences! We will publish it soon. Here’s one I’ve created for you:
Improvements:
Harmonization of “Change Styles when Sticky” option name.
Clearer naming and positioning of “Accordion & Toggle” settings.
Compatibility with “WooCommerce Composite Products” plugin.
Adding “Accessibility: User Scalable” setting in WPBakery mode.
Adding tabindex=”0” to horizontal Scroller container for accessibility compliance.
Bug Fixes:
Logo jumping on Elementor 2025 demo.
Vertical and Horizontal Nav widgets conflict.
The7 Swatch doesn’t display extended Latin symbols on hover.
Thank you for your quick response!
Just purchased and downloaded…do you all not have a child theme?
Hello! Sure, we do provide the child theme. Please refer to https://support.dream-theme.com/knowledgebase/child-theme/
Hi, I purchased the theme and installed the demo site along The7 Elements, Elementor & PRO Elements. I can’t edit any pages in Elementor, when I click on edit it opens the Elementor page but stays loading and won’t load the page (also tried safemode in Elementor but no luck). Please advise, thanks.
Figured it out. For anyone having this issue, if Elementor won’t load for you to edit the page; Go to Elementor Settings > Advanced > Enable “Switch Editor Loader Method” & save changes.
Hi! Glad to hear the issue is resolved! Feel free to contact us at https://support.dream-theme.com/
Hello, i am having issue installing the7 on my wordpress.com site
Hello! Do you have a free WordPress.com plan? It doesn’t allow uploading custom themes and plugins.
No, i purcased wordpress.com business plan
And i believe we can install themes on wordpress.com business plan, but i don’t know why the7 theme is giving issue
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
We run an older WordPress site focused on teaching English. Considering switching to The7 theme. Is it a good choice for educational content and modern design? you can check web here: https://englishan.com/insure-vs-ensure/
Hello! Layout of the website looks quite standard and achievable. But the Quiz functionality (plugin?) needs testing.
BTW, we also have “Courses” demo https://the7.io/online-courses/
thanks, but can we redesign this web? its a local business web. thanks for your support. https://ihyaaesthetics.co.uk/treatments/dermal-fillers-in-birmingham/
Yes, this page looks achievable. We can’t promise 100%, but I think it can be 85% alike.
hi Dear Team, The 7 theme was my 1st wordpress theme ,with your beautiful template The7 i learned using wordpress. I just wanted to know if we can achieve this effect with slider or caraosel in our theme? like this https://www.youtube.com/watch?v=Kx1e1Dy_QQE i am willing to buy 2 more licenses if we can see tht effect.
Hi! We are really glad to hear that
I am afraid this effect is “too custom” and tricky. But in general, yes, you can use thumbnails as navigation in Slider Revolution https://the7.io/expedition/
aha.. Thank you dear for the quick response.. thats exactly what i was looking for that custom tricky part can be done using elementor. I wish in your next new demo, plz do add this effect consider is as a feature request to your dev team. But the7 is overall complete and no complain.. Thank you once again.
Sure, I will forward the request to our developer. Thank you for the suggestion!
hi, i like ur theme, love to buy, before buying i want few things to be cleared, can i change the landing image of brewing home design with a slider? which slider ur theme supports?i couldnt find mention about it in ur info, is it revolutionary?or any other?also, when i import prebuilt design, will all designs come or only one particular design?if only one selected design’s pages are being imported, then if i want to use the design blocks of other layout in the selected, then how can i do that?please clarify
Hello! Our demos use different sliders: some use Slider Revolution (WPBakery ones), some – our The7 Slider widget for Elementor https://guide.the7.io/elementor/user-guide/the7-widgets-in-elementor/the7-slider/ You can provide a link if you are interested in some specific demo.
Yes, the imported demo will look the same as ours. And yes, you can import some specific page https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/#single-page
And sure, you can replace all images. Hope you will enjoy the theme 
Thnku for the info, wil the imported page of other pre-made design change existing pre-made-website design settings?
Hello! If you import a single page, it imports only page content. Colors, font, etc. will be the same as on the rest of the website. It doesn’t overwrite existing design settings.
Hi, I’ve purchased The7 theme and I would like to know if it’s possible to design my website to look the same as https://insideeditors.com using this theme. Is The7 capable of achieving a similar layout and design, or will I need any additional plugins or customization?
Thank you!
The following widgets also will be helpful:
https://the7.io/elementor-2025/elements/tickers/
https://the7.io/elementor-main/elements_list/media-carousel/
https://the7.io/elementor-main/elements_list/price-table-price-list/
https://the7.io/elementor-main/elements_list/the7-accordion-toggle/
https://the7.io/elementor-main/elements_list/form/
Hi, I do use this theme but elementor is pinging me to renew elementor pro elements. I’ve never purchased this separately. Is it essential for 7 to run? Thanks Nick Garnett
Hello Nick! If you don’t want to purchase Elementor Pro, you can use a free alternative like PRO Elements: https://proelements.org And yes, most probably your website uses pro widgets, for example, the contact form. Therefore, you need this plugin.
Hi,
We are trying to submit a ticket, but it’s showing add username or password. I have forgot that.
- Kindly solve this issue, we are trying to change the background in team section, when we are trying to change it with Edit with elementor all team members background is changed, or when we are trying to change with single post it’s also not working.
Hi! We have sent new credentials to your uc**the7@gmail.com email.
Hi there, just a quick question if your theme can do left sided vertical menu. Actually I’m looking for something similar to this: wydawnictwoj.pl
Is it possible that the new update added a white bar on top of the website ? Don’t made any changes myself https://bensbikessequim.com/
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Please reset the key for me. I can’t use the theme to install. I haven’t used it for a long time.
Hello! Please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline. Our system detected that you used your purchase code on multiple unique domain names (excluding most common dev and staging addresses). Such usage violates the terms of Envato Standard Licenses and, by extension, our copyright. Therefore your purchase code was automatically locked.
I don’t understand. Please help me. I changed the domain name but the problem is not clear. Please help me. Now I understand this problem is serious. Please unlock and let me register a new domain name to work. Please help me.
Hello!
Unfortunately these are the license terms (which you have acknowledged and accepted on the purchase). Unfortunately, we will not be able to unlock your code.
Thank you for your understanding
how much does it cost to unlock again. can you help me? i didnt notice the terms. please help me this once. i will not violate in the future.
Hello! You can simply buy a new license – for $39.
Hi, How to do, if I want to change to new domain?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
