516 comments found.
Hi. What format does the listing video take? is it a url to eg youtube video, or am I inserting the url to a video I uploaded to my own site? I cant seem to get anything to work in that field.
Hello hagroupgalway,
Please use thread comment so your total query in one comment box.
You can simply paste a video link (e.g., YouTube, Vimeo) into the listing video field.
Note: If you prefer to upload videos directly to your own hosting, that is also possible. However, please keep in mind that if you have many vendors and each uploads multiple videos, your hosting plan must have enough storage capacity to support this.
Thank you.
hi i cant get the register/login button and popup on my website even if i set up nextend login
Hello wisemediastudio,
Thank you for your comment.
Please make sure you are not already logged in. If you are logged in, the header button for register/login will not appear, since those options are only available to visitors who are not logged in.
Thank you.
I am currently using the Directorist plugin and my site has 336 listings. I have exported all listings as a csv file and was wondering if we could import all the listings so we dont have to add them all individually?
Hello karll,
Thank you for the comment.
I understand your concern, you want to transfer your site existing listings data to WeddingDir.
Yes, it’s 100% possible with few paid customisation service using. you can contact via profile to contact me. We can discuss on it.
Thank you. WP-Organic
Great, just sent you a message…
Thanks -
Hello, i have buy it toaday and i cannot see the price planing on vendor dasboard, to make some listings free….
I am facing issues with intalling the theme. Can someone help me. trying to install plugins from your external source it keep getting timed out
Hello Supunsamdev,
Thank you for your comment.
Here are the resources you may find helpful:
Hosting Requirements: WeddingDir Hosting Environments
Installation Guide (Video): WeddingDir Installation
If you are still facing issues, I’m here to assist you further.
Looking forward to your response.
Best regards, WP-Organic
I got errors while importing demo data. Can I try again. Will it affect the uploaded data.
also images mising. Can someone help me with setting this up with your default setup same as demo site
Can I get some help here. Many things are missing from the Demo Site. No Login buttons, No RTL LTR functions. It would be really appreciated if same demo site can be imported as it is. Because thats what we were expecting when we made the decision to buy this theme. There is nothing in your documentation on these important aspects.
Hello supunsamdev,
Thank you for the comment.
Please update your website hosting requirement as – Documentation Wise.
Your website missing hosting configuration – Click Here.
For live preview images is only demo purpose not included in Main_Files.zip ( Installation time ) – Product Notes.
Please contact via profile to contact me – Click Here – I will support you for any issue.
Waiting for your email. WP-Organic
This item is licensed 100% GPL. – you mentioned in the cart, so, which means i can use it for multiple domain?
Hello influencermarketer,
Thank you for your comment.
Please note that one purchase code can activate WeddingDir on a single website only.
Thank you.
I changed the domain on my website: huilacafe.com to the new one: cafecultura.co and forgot to revoke my password for the previous domain. Can you help me enter the product key on my new domain cafecultura.co?
My purchase code: 691762a9-4230-470f-a966-bdcb5837f1c8 – June 11, 2025
Hello rodrigouchiha,
Thank you for the comment.
Your license key – revoked successfully. Now – you can verify it
Thank you.
gracias!
Hi I purchased the theme a few weeks ago, and installed successfully. Im working through customising it, however Ive noticed that the search button on the home page is not directing to /find-listing/, and is simply refreshing to the current page. Is this a bug?
Hello Hagroupgalway,
Thank you for the comment.
Please goto page / find listing / edit and check Find Listing Template attached after home page search will redirect on this page automatically.
Thank you, WP-Organic
Hi, thanks for the response. When I login as a vendor now Im getting the following : Please contact your administrator for post query issue found!
Hello hagroupgalway,
Thank you for the comment.
Please check this article : Click Here.
Still – no luck, i am here to support you.
Thank you, WP-Organic
Hi guys. Im making progress with the theme, its great, Just wondering how do I reorder the right hand widgets on the listing detail page, so that the vendor profile contact details are first, and the Message Vendor form is next? Thanks
Hello hagroupgalway,
Thank you for the comment.
Good Question – It’s easy but need to modify few files with set priority.
If you can contact via profile to contact me. I will share you WeddingDir Child Theme / explain you steps.
Waiting for your email. WP-Organic
Hi there, sent you a msg, thanks
Perfect ! Thanks -
Thanks for the response. Another quick question : what format does the listing video take? is it a url to eg youtube video, or am I inserting the url to a video I uploaded to my own site? I cant seem to get anything to work in that field.
Hello hagroupgalway,
Thank you for your comment.
You can simply paste a video link (e.g., YouTube, Vimeo) into the listing video field.
Note: If you prefer to upload videos directly to your own hosting, that is also possible. However, please keep in mind that if you have many vendors and each uploads multiple videos, your hosting plan must have enough storage capacity to support this.
Thank you.
Great thanks. Is it possible to insert multiple video links? Like a gallery of videos?
Hello hagroupgalway,
Thank you for your comment.
Yes – 100% possible but it’s in paid service to possible as our item support policy
If you are interested then contact via profile to contact me – i will quote you.
Waiting for your email, WP-Organic
Hello,
Is there a way to edit the search category options on the home page and in the Find Listing page? We are wanting to remove all of the options and just have it be a search for the Venues.
Additionally, is it possible to create a duplicate of the Find Listing page so that we could have one specifically for venues and one for vendors?
Hello metroplexweddings,
Thank you for the comment.
First of all – please read our item support policy : Click Here,
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services.
100% – possible your vision but it’s under paid services.
Thank you, WP-Organic
Hello,
Is there a way to edit the search category options on the home page and in the Find Listing page? We are wanting to remove all of the options and just have it be a search for the Venues.
Additionally, is it possible to create a duplicate of the Find Listing page so that we could have one specifically for venues and one for vendors?
Hello metroplexweddings,
Thank you for the comment.
First of all – please read our item support policy : Click Here,
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services.
100% – possible your vision but it’s under paid services.
Thank you, WP-Organic
Hi I purchased the theme a few weeks ago, and installed successfully. Im working through customising it, however Ive noticed that the search button on the home page is not directing to /find-listing/, and is simply refreshing to the current page. Is this a bug?
Hello Hagroupgalway,
Thank you for the comment.
Please goto page / find listing / edit and check Find Listing Template attached after home page search will redirect on this page automatically.
Thank you, WP-Organic
Hello
Pre-Purchase Query:
1. Can the director show/work only in selected states or cities in India as decided by the admin?
2. Is installation support available in support? Because from the installation video, it doesn’t seem very easy.
3. How many payment gateways are supported in this script? Is Razorpay available?
4. Is zero-fee subscription available for vendors?
5. Is the Google Maps plugin included for free with the package, or is it a premium/pro feature?
Thanks
Hello swarajonline2011,
Thank you for your email.
1. Yes – Admin provided location wise facility work for your website.
For example – if you are from India and you wish to work only in a specific state then you can import / create location terms in listing post type / location taxonomy then your provided locations wise website will work and vendors can join.
2nd – If you purchase a product with 6 month extended support then my team will set up your website free of cost ( one time + one website ).
3rd – Yes – RazorPay available and working 100%
=> Documentation + Video Guide : Click Here.
4th – No, it’s a paid service if you wish to create a subscription facility.
5th – Google Map + Leaflet Map both available in package. ( Included in Files ).
=> View more information – Click Here
6th – Yes – Make sure user login ( Admin ) then button will not be visible because login user can’t register again site.
Thank you, WP-Organic
HI, please reset my theme/purchase code because I am getting the message Your website has revoked before, you must submit another key for this website. – Response Code : : WeddingDir_status_Code_X000002
Hello nikolmari,
Thank you for your comment.
I’ve reset your license key in our database. You should now be able to verify it easily on your website.
Thank you.
Greetings Team
Some notes on the theme.
When vendor registers, he registers the phone number, but it is not captured, it gets lost.
The company details captured during the registration and profile updates, are also not visible to couples when they browse the vendor.
I have fixed the phone number issue. but please help fixing the rest as it impacts completely how the theme works and whats on the demo.
Regards
Hello Team
When the vendor publishes listings it addresses the missing information on the vendor info. Therefore all the empty tabs get populated and it makes sense
Thank you
Hello nellobig1,
Thank you for your comment.
Answer #1: During vendor registration, if the phone number entered is the company phone number, it will be displayed under the vendor’s My Profile page / Business Profile section.
This feature is working 100% correctly — please double-check it on your end.
Answer #2: Are you referring to the vendor’s details page?
Looking forward to your response.
Best regards, WP-Organic
Hello – Can you tell me if there is a way to utilize a CSV worksheet to upload basic listing details to the template without having to enter them in one by one? I need to upload over 300+ vendor details and it sure would be nice if we had that option. Please let me know. THANK YOU! 
Hello Metro Plex Weddings,
Thank you for your comment.
The bulk import feature is not available by default in the WeddingDir product. However, this functionality can be developed as a paid custom service.
If you’re interested, please feel free to contact me via my profile.
I’ll share you price quote.
Thank you, WP-Organic
Hello Team,
The Map seem not work.
When submitting the listing, on Location I am using the Map Icon to Tag the location. But after submission the icon goes back to the default location.
Please help
Regards
Hello Team, Please update on this
Hello nellobig1,
Thank you for your comment.
Could you please explain your issue in more detail? I’ll be happy to assist you further.
Thank you.
Hello Wp-organic
I have sent you a Video of the issue.
Basically, the Map is not working as expected. when creating new listing, the map doesn’t allow to select a location. you always have to use the latitude and longitude.
Please help
Hello Team,
thanks for the great support
The Google Map Plugin version 1.1.5 fixed the issue.
We really appretiate your patience
Regards
Hello Team,
thanks for the great support
The Google Map Plugin version 1.1.5 fixed the issue.
We really appretiate your patience
Regards
We appreciate your feedback — it helps us improve WeddingDir continuously.
On the listing results page I get a list of 9 listings then it paginates. How can I increase the results to say 24 so there are fewer pages in the pagination?
Hello Bangormedia,
Thank you for your comment.
To enable the option for managing pagination on the Find Listing page, please make sure you’ve updated the following plugins:
For detailed instructions, please refer to this article: Listing Post Per Page.
If you need further assistance, feel free to reach out.
Thank you.
I was able to send that screen shot. Thank you
Yes i received it. Thank you.
I need to get new key for my website
Hello mkzizo,
Thank you for the comment.
You have 2 website then you required 2 purchase code to activated WeddingDir product.
Waiting for your reply.
I have completely installed the theme and have my first issue that came up. When I am in the couple login. when you click on guest management the footer appears in the middle with a for below that is under he couple menu on the left. I have screen shot to see.
Hello bangormedia,
Thank you for the comment.
Can you provide me screenshot so i can quick support you with release the new update.
You can contact me via profile to share me screenshot.
Waiting for your reply.