1363 comments found.
Updating things like price, custom label, and additional images when editing room item do not save.
Hi I have the Vierra Theme used on a website.
I have not updated the them for some time, however I do need to now update the PHP version that is on my server/ running the website from 7.4 to 8.4.
I have tried to do this in the .htaccess file (where it is currently set to PHP 7.4, but changing it to PHP 8.4 breaks the website.)
My question is, does the latest version of Vierra theme (from 2023/ Version 4) support PHP 8.4 please?
Or is theme no longer supported and will not work with PHP 8.4 please?
Many thanks in advance.
Hi,
Thanks for reaching out. At the moment, the Vierra theme is undergoing an update, and we’re actively working to ensure full compatibility with newer PHP versions. We’re doing our best to complete this as soon as possible.
We’ll make an announcement once the updated version is ready. Thank you for your patience and understanding.
Any news on the update please. PHP 8.4 is required for full security.
Again I ask the question, is there any news on this compatibility with newer versions of PHP please?
Hello,
the save button does not save changes in theme options.
Can you please advise?
Thank you
Hi,
Thanks for your patience. We’re still working on the theme update to address this issue, and we’ll release it as soon as it’s ready.
I have purchased the theme from you three times for as many websites. I have asked a question three months ago and have not received a response. Your behavior is unacceptable to say the least.
Hi there, I am having trouble updating the additional images and price on the ROOMS menu, can you please let me know how that can be updated in the theme
Thank you
Hello,
since some days all the reservation buttons don’t appear. also does not appear the following Apperance > Theme Options > Contact and Reservation > Google reCAPTCHA Secret Key
What we can do?
Hello,
the save button does not save changes in theme options.
Can you please advise?
Thank you
Hi,
Thanks for your purchase! Please send us login details, we will try to inspect it from your admin page. You can send it through our profile page.
Hello,
since 3 days all the forms doesnt work. we receive no mail in booking or contact… What can we do?
Hi,
Sorry for the delay. Can you please send your website URL?
Https://www.hotel-robinien-hof.de
Got the success message but no mail is send…
Now I’m in trouble changing Room prices… Can you send a update description – to update without loosing my content?
For the reservation/contact form to work correctly, please use an email address associated with your domain (e.g., name@your-domain.com).
Where is the documentation? Need an answer today, have to start the project. Bad first impression.
Hi,
Thanks for your purchase! 
Sorry, we just moved to a new server. Now you can access documentation here: https://madebydesignesia.com/documentation/vierra/
If there are any questions, we’re here to help.
Hi,
i’m using Vierra Theme but i don’t find documentation. For example for handling multilingual
Hi, i also having trouble updating the price on the ROOM section, can you please let me know how that can be updated? When I change the price and update, the price goes back to the old state.
Hi,
Please wait update coming this week.
Hallo, es ist nicht mehr möglich Zimmerpreise oder Bilder zu ändern. Es scheint die Verbindung zur Datenbank verloren zu sein. Was können wir tun?
Hello. Does the theme support the woocommerce plugin for booking?
Hi,
Thanks for your interest! Sorry, currently booking not support Woocommerce plugin
Hi there, I am having trouble updating the additional images and price on the ROOM section, can you please let me know how that can be updated in the theme
Hi
Thanks for your purchasing. Can allow me to see your admin page for further investigation. Please send message through my profile.
Hi,
Sorry, but slider caption is hidden on mobile by default. If you want it keep visible on mobile, you can insert code below in custom CSS field by navigate to Appearance > Theme Options > Custom CSS
@media only screen and (max-width: 767px) {
.slide_text {
display: block;
}
}
I cannot change the prices of the rooms, every time i write the new price and press update the prices revers to its previous value, i’ve already updated it to 4.1 version.
Hi, if you can allow us to see your admin page for further investigation, You can send a message through our profile page.
I can’t change the price or any metadata of the rooms, every time i change the price and hit up “update” it revert back to its latest price.
I’ve already updated to 4.1. Nothing works
Hello. I have this error: Undefined variable $captchaCode in vierra/single-room.php on line 148. How can it be solved?
Hi,
Can you send your website url we need to inspect it
Hello, i have a pre sale question. About the Sync with Booking, Airbnb… How it works? Have in mind that i’m new in the market, actually i’m a investidor in B&B and Hostels Market.
Hi,
Thanks for your interest! We’re sorry but sync booking currently not available for this theme. But you can custom Booking button to open third party website.
