designesia supports this item


This author's response time can be up to 2 business days.

1119 comments found.

Hello. i need urgent assistance. I purchased your theme on adib8888 account but i forgot myy password. I want help with 2 things.

1. How do I disable the hover effect on my site navigation menu. 2. How do I change the position of the navigation bar, and its height and width, it is really giving me a hard time for days tring to fix it. I appreciate all your help. Thank you.


1) To disable effect on your menu, you can choose same color on hover so it looks like no effect.
2) Please wait for next update, we’ve made options to customize header.

Hello, this is a very nice theme, but i would like to know how can i translate fields in the email send when a reservation is sended. Like check-in date, check-out, persons… Now the reservation come with letters like this: Δωμάτιο The language is Greek Thanks!


Thanks for your purchase! :)

You can change charset for email on file below: “page_reservation.php, page_contact.php and single-room.php”. You can find code below, then change charset value.

$headers .= 'Content-type: text/html; charset=iso-8859-1' . "\r\n";

Replace with below:

$headers .= 'Content-type: text/html; charset=ISO-8859-3' . "\r\n";

You can find more info about charset here

Thank you for the quik respont..

New Update Available: Vierra 3.0

Update list:
- latest WordPress compatibility check
- lighter and faster website load
- new one click install demo data
- new added reservation page with quick view
- template room 2 and 3 cols now show price
- new option to show/hide captcha
- new header height setting
- new header top position setting
- new option to use preloader
- new filters for room template
- new added shortcode room and title
- new popup plugin
- new smooth submenu animation
- form style enhanced
- style enhanced for some pages and elements
- typography enhanced
- fixes for default map not show

Hello, I adquired your theme Vierra. I don´t know much about editing and would like to edit it with Elementor but gives me the following error

" Add the the_content function the page template's code.

This is the line you need to add: <?php the_content(); ?>

If you are not familiar with where to place this code or how to add it to the page, please contact your website developer, so it can be implemented properly”

Could you let me know where to add this code? It is a fantastic theme, thank you very much. Beatriz


Thanks for your purchase! :)
Sorry but i never try this plugin before. For <?php the_content(); ?> is already on each page. I will try it anyway.

Hi, I have some youtube videos on the gallery page. When I click on the video, the popup is too small, something like 500×400 px. How can I set the video to play on a bigger container (responsive)? Thank you

Unfortunately not, I use the previous version. Because of the changes I have made, I’d rather not to do the update.

Did you have any modification within source code on prev version?

Mostly just translations.

Code purchase: eef641d3-7441-425d-a091-112bdf5c68dd – 17 Nov 2016

Hi there.

Lately we had issues with the anti spam CAPTCHA in the booking form. It disapears constantly, and the users can`t send the form. How can we solve that?

Another question: We need to update the theme for the last version. How can we do that? Just download from envato and upload on my wordpress ? can you send documentation with the steps?

e-mail: adrianoambarbosa@gmail.cim


Adriano Barbosa


cvilela66 Purchased

Thank you. It resulted perfect We have a multilingual site and we are using the qTranslate-X plugin How can I translate the theme to Portuguese? For example the filling fields of the contact form.


cvilela66 Purchased

... filling fields of the booking form


Sorry for delayed. Please read qTranslate-X documentation to translate your website. From your admin dashboard navigate to Settings > Languages.

Hello I tried to transfer the new update with FTP. I have the file Vierra transferred into the WP content On Mobile it works, but on dektop it tries to load the page and loads but it does not find it. Where is my mistake can you help me.

I am now very disappointed of their support. The advice is not worth the money. I have activated the haupt thems and not as from you claims the child thems. But this problem I solved now myself. The offender was a plugin. But my old problem still exists. I have a menu point Apartments, Which is not displayed on the mobile. The same goes for gallery. Mobile displays only pages and no categories or posts in the menu. My main menu is primary menu. Please finally get a concrete answer.

Hello I wait now six days to your answer. It is very urgent Please help me, I have paid extra for help.


Sorry for delayed. If you can allow me to see your admin page for further investigation. Please send message through my profile.

Hi there,

A couple of issues with the new update.

Room thumbnail action no longer works for me. With ‘open room details’ selected it still opens a pop up.

How can I remove the / night from the room page?



Thanks for your notice i will fix this issue asap. To hide /night you can insert code below in Appearance > Theme Options > Custom CSS > insert code below:

.price > span{display:none;}

Hello, Can you tell me please how can i put bigger logo at homepage???

Thanks a lot for your time..

tzoyby user..


On latest update has option to set header height so you can add bigger logo.


tzoyby Purchased

Hello, Were can i found these updates??

You can go to download tab to download latest version.

Hi, Why do I have 2 menus on my website? The reguler one + one in the middle of the page (vertical). Thanks


Can you send your website so i can inspect your issue? What theme version did you use? Please use latest one.

Hi there,

I’ve bought the template but I’ve some problems that I cannot solve with the standard options. I will list them, hoping you can help me.

1. I just have 3 rooms but homepage is made for 4 (and I see an horrible hole on the right). Ho can I change this? 2. I don’t know why I see an empty space in one of my rooms under the main photo (before the other photos). Do you know why? 3. There are errors in the default booking translation (for instance “numero di persone” instead of “numero di persona” in Italian). How can I change them? 4. I didn’t find how to change my contact us details. I see “(English) Our Address” but I didn’t find how to change it. 5. As I don’t have social, where can I remove the part “Social Media” from the contact us page?

Thank you very much!!


checcoxx Purchased

Hi there. Thank you very much. Unfortunately I see the fixing just in the italian version of the website. Could you please fix it in the other languages? Thank you


You can do it yourself by editing count value for room shortcode for each language tabs. Here is what i mean [de_room category=”” count=”3”]. I have done it for you.


checcoxx Purchased

Perfect!! Thank you very much

Hello, we bought the Vierra 2.1.2 Version We now plan to make a danish Translation for the Theme and would like to know, what is neccessary to do this. Making a da_DA.po and .mo File was not enough obviously. Thanks for help.


abuenzen Purchased

This I think we had done, but Wordpress seems to not recognize the additional language. Which File do we have to copy?

What language plugin did you use? I use qTranslate-X (as you see on demo).


abuenzen Purchased

we used loco translate. We’ll try your plugin now…

Dear author,

Thanks for the great theme. It works pretty fine!

Now there are three things I can’t get fixed: 1. How do i translate Room items 2. How do i translate Room features 3. How do i translate Room categories

Thanks in advance.



I found out already. Using another translating pluging fixed the errors.


Thanks for your purchase! What is translating plugin did you use?

Hello, when I use the Gallery shortcode (de_gallery) the image background disappears! Could you help me to fix this, please?


Can you send url related with your issue so i can inspect it.


Bonde84 Purchased

Hi i really would need help, i cant install rev slide, i get fatal error! i have tryed the pre-packed and by upload revslider via ftp, same problem! I cant get it to work..


Can you send your url related with your issue so i can inspect it.


inla Purchased


when i try to import the demo data, the following error message appears.

“An error occurred while fetching file from:! Reason: http_request_failed – cURL error 28: Connection timed out after 10000 milliseconds.”

Any possibilities to import that demo-data manually?

Thanks Ingo


It seems issue with your host not related with the theme because i never got report like your issue. On your host try to disable mod_security option. Please ask your hosting provider.


Bernde Purchased


I*m stll having trouble with the same problems:

- in mobile version of the site, it misses a vital category in the menu. When watching it on the desktop version, it is appearing. It is set to primary menu. However, despite the right settings, nothings shows up.

- again, in the mobile version, the gallery is kind of messed up, it shows some of pictures, but wrong order and it misses a lot of them. in desktop version, it all works fine.

.- the secondary appears twice

I have sent to you the adress via private message and have also mentioned those problems several times before.

I’m not happy with the service I am being provided.

If you didnt see the messages, ok, but I am just a semi-professional and rely on some support here and there. Exactly thats why have paid 35 Euros for the support function! If you are not willing to answer my questions, can you please refund me the money. It does not make sense to get an answer every two weeks with just one word answer from you. That doesnt help me at all.


maxvit Purchased


Thanks for great theme. I have some questions.

I set demo page as home page for my site, then in theme options pick up “Accent Color” as #870D0D.

As a result when I hover on room picture it looks awful with color #870D0D see here

What section of css file is responsible for the color of this hover effect?


When you open any internal page your demo site it goes with image content background, but I need internal pages with simle background color, no image content background at all.

How to change it?? What file should I edit??


I add a top widget area with phone numbers on all pages. It looks correctly on desktop pc, see here but it looks incorrectly on tabs and smartphones see here

Please advice. What section of css file to edit in order to put down the main menu of mobile version site??

Another possibility is to put down the top widget area, but only for mobile version site.

What section of css file is responsible for mobile version of site?


Thans for answers.


Please read below:

1) To change room hover color insert code below in custom css field (navigate to Appearance > Theme Options > Custom CSS)


2) Just leave blank ‘Image background’ field for page you want.

3) Issue caused by modification or third party is out of scope of our support. CSS to control mobile is using media. Open file style.css the find for @media.


jlwebfr Purchased

Hello, Thank you for your theme which is perfect for my hotel. I would like to be able to delete the booking form to use my online booking solution “Reservit” Is there a method in wordpress to disable the reservation form or if possible return this button to my reservation solution “Reservit” My website is in France, here is the address : Thank you for your help and thank you for your work on this design which is perfect. I do not regret my purchase. Waiting for your reply Best regards Julien


Thanks for your purchase! :)

You can hide booking form or assign different link for it.

1) To hide booking button on single room page by insert code below in custom css by navigate to Theme Options > Color Options > Custom CSS’. Insert code below:

.single-room .btn-custom{
display:none !important;

2) To assign a different link for “Book Now” button by small modification within source code. Navigate to Appearance > Editor > Single Room.

Look code below (you can use CTRL + F to find)

<a href="#canvas" id="btn-book-now" class="btn-custom"><i class="icon-calendar" /><span class="on"><?php  echo __('Booking Now','Vierra'); ?></span><span class="off"><?php  echo __('Hide Booking Form','Vierra'); ?></span></a>

Replace with:

<pre><a href="" class="btn-custom"><span class="on"><?php  echo __('Booking Now','Vierra'); ?></span></a></pre>

Change “” with your url.

Then insert code below in custom css by navigate to Appearance > Theme Options > Custom CSS:

.single-room .btn-custom{