designesia

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Now i downloaded it again, but the css.style tell me that the version is 3.00

Please send message through our profile. I will help you to get version 3.1.

Dear Sir/Madam,

i’m contacting you in order to ask for support regarding your WP Vierra Template.

I’ve almost finished working on a website, but I’m experiencing some difficulties.

I guess I cannot modify few things, as It’s just possible to modify them through CSS or editor.

Hope you can help me. I send you an email 3 days ago from andreamonticelli3@gmail.com to your email address. Thank you very much

Hi,

Sorry for delayed we have reply your questions by email. Please check.

Hi, please read my reply because unfortunately I tried to make some changes without any luck and i have to finish the website. Thank you

Hi,

Sorry for delayed. Update is available now. Now possible to change ’/night’ with any text easily. There is new field under room editor called ‘unit’.

marnich

marnich Purchased

This comment is currently being reviewed.

Hi,

Thanks to always use our theme. We very proud of it. Please read below regarding your questions:

1) Yes we just notice main menu color cannot change. But for menu font size, submenu color and font there’s no issue. We will fix it on soon.
2) We have no issue, it’s clickable.
3) I not sure what you use for gallery. On latest version we made “Recent Gallery” widget.
4) Issue related with plugin is out of our support.
5) You can insert custom script from Theme Options. Navigate to Appearance > Theme Options > General Settings > Custom Script

Latest update would be available on next few days.

marnich

marnich Purchased

Dear Designesia,

thanks for your kind feedback and for the quick fix/update of your them … However, after this update i still have some problem …:

1) menu’s problems apparently fixed and now, it’s ok on Safari browser also … 2) we still have tha problem with the “read more” hyperlink on extended slider, that is now not clikkable, like you can check: http://www.agriturismo-como.bio. The hyperlink on the slides works fine, only if i keep the old header.php of Vierra 2.2. 3) I have created the “Buoni Regalo” webpage like a images gallery of your theme and before, you can see on the desktop view and on mobile list’s view also, the others gallery created with the same theme, correclty and nicely listed in each gallery page with one colomn only …: now, we have the title only “Recent Gallery”, but the gallery’s previews disappears immediatelty, after the page’s loading (http://www.agriturismo-como.bio/it/gallery/buoni-regalo-prepagati/). About that, if i keep the file “functions.php” of the older version (Vierra 2.2), this feature on gallery template works fine, but after i have a big problem with the room’s gallery, that it dont show anymore the room’s mini slider … So, at the moment, i have keeped the original file of your new update … 4) The custum scritp integrated directly in the new header.php, it still works fine, like you can see …

Many thanks in advance for your help and i send you my Best Regards,

Antonino

marnich

marnich Purchased

Dear Designesia,

how are you …? I hope fine and i have just update my support’s license, because we have update your nice theme from 2.2 to 3.1 release, and after this update, we have found various problems …:

1) we cant change the color and size of the main menu letters, on the header: menu color and sub menu color and size, we need to change, but from theme’s options cant was possible, after the update …

2) we cant click on the link down each slider’s text, that before the update was perfectly clikkable …: http://www.agriturismo-como.bio/en 3) In the gallery’s page, we cannot to see in the left of desktop size view, the recents gallery published (that is apparently and temporary visibles during the page’s loading, but after it disappers …): http://www.agriturismo-como.bio/en/gallery/pre-paid-gift-voucher/

4) In same page we cannot see anymore the comment’s box, that was berfore visible in all pages, with the JetPack plugin extra feauture.

5) We need to integrate again, please, in the new header, our booking’s engine script …:

<script type=”text/javascript” src=”https://static.freetobook.com/widgets/js/977777978.js”></script></script>

Many thanks in advance and i send you my Best Regards,

Antonino

P.S.: at the moment, i have keeped the old header.php and i have updated all the rest of your theme, but the problems still remaining, in particular if i update the new header.php also …

P.P.S: i have just renew the support of my license (67bdd0b8-5297-4b3f-8c66-e60a4c0f3a79), just for to ask your help, because is important for me to update to the new version, but after that, i havve found various error, like indicated in my first post …

Hi,

Thanks to always use our theme. We very proud of it. Please read below regarding your questions:

1) Yes we just notice main menu color cannot change. But for menu font size, submenu color and font there’s no issue. We will fix it on soon.
2) We have no issue, it’s clickable.
3) I not sure what you use for gallery. On latest version we made “Recent Gallery” widget.
4) Issue related with plugin is out of our support.
5) You can insert custom script from Theme Options. Navigate to Appearance > Theme Options > General Settings > Custom Script

Latest update would be available on next few days.

marnich

marnich Purchased

Dear Designesia, thank you very mutch for your kind support and i better resume the remaing problems, that we still have, after the recent update from 2.21 …:

1) OK, we will wait your fix, when will be available (For more info about this problem: on Safari, the new main menu after this update from Vierra 2.21, it bad works and it’s impossible to selecte the submenu …: please, check yourserlf …

2) Yes, you dont see the problem now, because i have keeped at the moment, the old header.php (from Vierra 2.21): so, i have updated all, but not the header, for to skip this issue …

3) I have discover now, that if i keep the older functions.php from Vierra 2.21, the problem dissapear about the “recent gallery widget” on desktop view, but in this case, we have a bigger problem in the room’s gallery view (the mini slider of the room’s pictures, would be broken …). So, i have keeped at the moment, the new functions.php and the room’s gallery is fine, but the “recent gallery” view dosent works anymore …

4) Yes: i’m sorry and i have already fixed it, myself …

5) Yes, i now ans it’s possible from the 2.1 release, but it’s dosent works fine with our script and you have sended me, 2 years ago, a custum php code, to insert directly on “header.php”, that i still use now:

[[<ph* wp_nav_menu( $defaults ); ?><?php if ( is_page_template(‘page_slider_extended.php’)){ ?> <script type=”text/javascript” rc=”https://static.freetobook.com/widgets/js/977777978.js”></script></script> <?ph*}> ]] So, my question was be if you can, please, correctly integrate again this custum script, directly in the new header.php ...: if i use it with the header.php of Vierra 3.1, i have some view's problems on home page extended and the unclickable hyperlink on full screen sliders, like the point 2) ... Many thanks in advance for your kind help and i will wait, please, your feeback for to help me, with a correct update/fix, that can allow me to full enjoy of your nice new job (vierra 3.1). My Best Regards, Antonino

Hi,

Sorry for delayed, we just made a theme update. 1) Fixes on theme update
2) No changes, there’s no issue please see demo version (if it works on demo it will also works on your website)
3) We make new widget that will show recent gallery
5) The script could be embedded but how you call it?

Hi, I wanted to know if there is an instruction to update the theme.

Regards.

Please read below. How to update the theme?

1. Download the latest zip file for Vierra theme.
2. Log into your WordPress site.
3. Go to Appearance > Themes.
4. Click the “Install Themes” tab.
5. Click the Upload link below the main page tabs.
6. Select the zip file with the new theme version to install.
7. Select “Yes” from the “Upgrade existing theme?” option.
8. Click “Install Now”.

Hi, I uploaded the latest version Vierra 3.2, but the error continues in the main menu. When I update the theme, the second menu appear instead the main menu. Even go to Menu and re-save them.

Regards

Hi, Happy New Year!
Sorry for delayed. We just back. Please send your website url to see your issue.

accadi

accadi Purchased

Hi,

one question please. I’va a gallery for a specific category.

I’ve put 12 images, but in the 3rd row is visualized only 2 images.

All images are the same dimension.

http://www.lavignaprimaluna.it/prima-colazione/

This is the code I’ve used: [de_gallery category.=”colazione” count=”“]

Coulf you help me?

Thanks.

Andrea

Hi,

Please change count to 12: [de_gallery category=”colazione” count=”12”]

Update Available: Vierra 3.2
- new gallery widget
- new room unit; now possible to change '/night' with any text easily
- fixes for menu font color issue
- fixes for header issue on mobile

hello after new update i can’t change logo in theme option. i upload my new logo but it does not change. in theme option my new logo there but it is not shown in preview

Hi, sorry i not clear with your issue. Can you send your website url so i can see your issue exactly.

Hi! I have some type of issue with contact and reservation function. The email doesn’t arrive to my inbox. I’ve got the ok send message, but never arrives. I use wp smtp module and the test works ok, but not the contact or reservation. This is my purchase code: 3229f29-6bdf-4732-a312-f45966ceaa40 I have the wordpress in debug mode and nothing appear… Any idea?

Thanks in advance!

No answer… cool

Hi,

Sorry for delayed. For contact and reservation form make sure to use email provided by your domain (name@your-domain.com)

Can I change booking button link to external site like booking.com?

Hi,

Sorry for delayed. Sure you can.

Hi. I bought the template “Vierra” with you. However, when loading the logo to my web page it does not appear in the main header. I would like to know how to solve this and receive urgent support in the subject.

Thank You!

My email is: nicotovara@gmail.com

Hi,

Thanks for your purchase! Please send your website url so we can insect your issue.

Hi. I bought the template “Vierra” with you. However, when loading the logo to my web page it does not appear in the main header. I would like to know how to solve this and receive urgent support in the subject

My purchase code is: 57e1238e-6627-4120-8392-aecbcdb66c7f – 4 Feb 2018

Thank You. My email is: nicotovara@gmail.com

Hi,

Thanks for your purchase! Please send your website url so we can insect your issue.

JuanPaGG

JuanPaGG Purchased

Hi!, i bought Vierra, but i can’t make video backgrounds work, i’m using a youtube ID. Any suggestion?

Thanks for your time

Hi,

Thanks for your purchase. Can you send me your video url?

This nice theme is still not compatible with Woocommerce or any other booking system. So I just have to change it. It’s just shame.

Hi,

Sorry, for you request is currently not possible for now because it requires some of modification and it need times to created due of complexity. Anyway we will keep your request and do our best to make it on next theme update.

JuanPaGG

JuanPaGG Purchased

Hi, i can’t find the page attribute Youtube Video Background, and it’s not working with any other page attribute, need help

JuanPaGG

JuanPaGG Purchased

i’m sure you’ll ask for video url. so…. use this one: https://www.youtube.com/watch?v=LqYz2F7MeN4

Your video id is LqYz2F7MeN4

Hi! I just wanted to buy this theme, but before that, I just wanted to ask you whether i can disable the booking form and add another booking engine? If yes i would immediately purchase the theme…

Hi,

Thanks for your interest. You can change booking button link to another booking site. Some of cutomers did this way.

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