158 comments found.
Hey there. I just updated to the latest version, but it doesn’t contain the latest version of Mikado Core. Only version 1.5.2 or later is secure, but the newest version of Buro has 1.3.1. Is it possible to provide the 1.5.2 version? That’s not even the newest one.
Hello,
The latest version of Mikado Core plugin included with Büro theme is 1.3.
We assume you’re referring to the notice by Wordfence, however, this notice is not for the Büro theme and it is not for the Mikado Core plugin included with the theme. The notice is for Roam theme and its Mikado Core plugin. Note that Mikado Core plugin included with Roam Theme is not same as Mikado Core plugin included with Büro theme so you can ignore this notice.We are sorry if there’s been any misunderstanding because “Mikado Core” is name used for core plugins inside our several different themes. It seems that Wordfence is displaying the notice wherever there is Software Slug called “mikado-core” regardless of the theme. So instead of this notice displaying only for Roam Theme, it is mistakenly shown for all theme that have “mikado-core” Software Slug.
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Hello! I’m writing to ask a question. Is it normal that when I activate the template, it won’t let me install plugins? A client bought their template in 2019, and now it’s doing this. I don’t know if it’s due to an update that the template doesn’t have or something. I’ll be in touch. Thank you very much.
Hello,
Try to install and activate plugins one by one. Also, make sure that you are using the latest version of the theme. In case you need to update it, you can follow the instructions from this article.
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Hello, the portfolio pages remain in a view similar to the mobile one even on the screen. No type of portfolio works anymore
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.
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Hello, I believe it’s time you make an official statement that BURO is discontinued, after 3 years without updates. Damages start coming in. For instance: Slider Revolution has a critical vulnerability: https://www.wordfence.com/threat-intel/vulnerabilities/id/951e3497-8fbc-4cc9-a784-edf7bb679175?source=plugin (severity: 8.8/10.0 (High))
Hello,
The theme is supported and we will continue to update it.
You should know that in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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As many other times before, last week I sent you my email with purchase code but have not received any reply with any files. As many other times before (you can read my past comments below), I’m sure you will come with the false claim that you have actually sent it. And the question is always the same: if you have a new version, why don’t you publish it here on Envato instead of pretending you send it via email? I’m really curious to know your answer….
Hello,
We could not locate any open request related to your Envato username. Could you please make sure that you sent your request to the correct email?
We include the latest available versions of the plugins in our theme updates. However, please note that plugin authors provide updates for plugins every couple of days. It is simply not possible to update themes after each plugin update. The theme will be updated, but, if you do not want to wait for the next theme update to update the plugins, you can request the latest version over the email. We always provide the latest version upon request.
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Of course I have sent my request to the correct email (and have have sent it again and again). Besides, after 3 years without updates, I reckon it would be much more honest to say that you are busy elsewhere. No one would be harmed if that is the case.
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You should have mentioned all this is happening within the Qode support forum. I even had forgot I was registered to that…. As a matter of fact I had to register again, but the platform has found my profile…. but I cannot download anything because of the OutlookWebapp restrictions.
The mails you’ve sent to the email address provided in previous comment are automatically converted to tickets. You don’t need to login to your account, you will also receive response by mail.
We are not sure what king of restrictions you have on your mail app. We can only provide support for the theme. Anyhow, you can just copy the dropbox links we’ve sent it some browser (like Chrome or Firefox) and download the plugins.
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this is the login restriction I got when I click on the links. I wish not to have to register to yet another service (Dropbox)
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Once again, downloads are blocked by this restriction.
This is just a login interface for you mail. You can login and proceed.
You can also write to our support and ask them to send you the plugins in the attachment.
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I have added WooCommerce to my website. I think there is an issue as the product page lacks the theme customizations present on other pages. I have checked the theme’s general settings under ‘Footer,’ but there is no option to configure the content of columns 1, 2, 3, and 4, and associate widgets. I’ts only on my theme or is a bug ? tnks
Hello,
Note that all WooCommerce child pages (like single product pages, category or tag pages) will inherit the settings from the main Shop page (the one set in Dashboard > WooCommerce > Settings > Products). This is a default WooCommerce functionality and it cannot be changed.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Dear Author, I need to ask you about the header section in all shop pages. I don’t remember if it was in the theme settings or a custom function. If it’s no trouble for you, could you please tell me the code to replicate that header in Woo’s hooks? Like I did on this page.
Hello,
In our demo shop page uses different widget area than other pages. This is achieved by creating a custom widget area in Appearance > Widgets where dropdown cart and side area opener widgets are added (please see screenshot).
Then in Mikado Header options on shop page this custom widget area is set as Custom Widget Area in Header (please see screenshot).
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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thank you, I remember now it was some features of BURO. I was hoping there was some custom code to show a header in any Woocommerce page… as I cannot find anything on the internet.
Hi there,
We hope you managed to set this up. The header should show on all pages.
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hello, please be aware that from the last 2 Woocommerce updates, the product page is broken: i.e. the extra product images are not shown as thumbnails but in full size. Please fix it as soon as you can. Thank you
Hello,
Thank you for reaching us!
This is due to the recent changes in the new WooCommerce update. Due to the latest WooCommerce update there has been some changes in the HTML structure of the default WooCommerce pages. Single product page Images might be affected.
You can downgrade plugin to some previous version (it should display correctly with WooCommerce 7.7) as a temporary solution until the theme update is released.
All the themes will be updated as soon as possible and the layout for the Single product page will be resolved. Thank you for your patience.
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Hello again, Woocommerce keeps updating but Buro doesn’t. The issue with the extra images is still unresolved and it looks like this theme is abandoned (2 years without update), or have you got some ETA on this?
Hi,
The theme will be updated, however, at the moment we don’t have an ETA when the next update will come out. You will be notified via email when the new update is online on ThemeForest.
Please contact us through this email, include your purchase code in the email, and our support agents will provide you with css fix for the product gallery so you can use latest version of WooCommerce.
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sorry, I have sent you my contacts twice but you have not replied nor sent me the CSS fix
Hi,
We’ve checked and your emails have been responded to. Please also check your spam/junk folder.
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here we go again, this has already happened before: I have not received any email then you insist you have, and in the end you don’t send me any patch. I don’t understand what prevents you from releasing a file within Envato or any other links.
The theme will be updated, however, at the moment we don’t have an ETA when the next update will come out.
You can also try to contact us through this email. We hope that replies from this mail will be received on your end.
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Hello, I have bought the theme a long time ago. Right I’m updating the web and would to use the theme in another web, some features are not working properly and I’m having difficulties to customize it nicely. The theme is been updated, is it working properly? If I renew the support can I get your guidance? Thank you
Hello,
We recommend checking our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.
You can find more info regarding support expiration and option to extend it in this article here.
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I have no problem with the theme not being updated anymore, but could you tell us why it’s not accepting PHP 8.0 ?
Hello,
The current version of the theme should work correctly with the PHP 8.0.
Please check if you have updated the theme and its plugins to the latest version listed in change log.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins. It is important to update Mikado Core plugin when the theme is updated.
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hello again. Everything is up to date except WpBakery, which is still at 6.8.0 (whereas it reached 6.13.0), and that should come with the theme, which hasn’t changed since 2021. So I take it cannot possibly be Php 8.0 ready….
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hello again, I have sent you the request via email a couple days ago. Could you please check whether you received it?
Hi,
Your email should be updated with response now.
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sorry but I have not received it, not even in spam folder….
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sorry if I insist but I don’t recall having account on Qode, besides (in case I had forgotten about it) your “reset password” doesn’t work… so I wonder what ticket you are talking about. I was hoping in a link via private email.
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Listen, I don’t like to have my leg pulled. I don’t understand why you make it so difficult to just reply to my email with a download link (I sent it again). I told you I don’t have an account in your Help Center so if you reply via your ticket system I will never get to see it.
Even easier, you could just update your download link in Envato, even if it just contans the WpBakery update. I just don’t understand why you don’t do that.
Hi,
We are sorry to hear that you’ve got this impression. Our support agents have replied to both of your emails. We are not sure why you haven’t received the first one and we hope that you received the second one sent yesterday.
Our dev team is working hard at the moment on updating all our themes, however, at the moment we don’t have an ETA when the update will come out.
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I have experienced the same last year, back then you didn’t send me any update but pretended you did. Now there are no excuses about email failures, I really don’t understand your motives behind not releasing updates via Envato.
Hi,
The tickets shown in screenshot are all responded. As we previously mentioned we are not sure why you are not receiving emails, you can try contacting your hosting regarding this, or use some other free mail services (like gmail) to contact us.
The theme will be updated but we don’t have an exact update date at the moment.
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I guess you should fix the “rest password” in Qode page, otherwise I’d have no chance to enter the Help Center
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I doubt that, as the form reloads with a message “Please provide a valid user”. I tried both email and user (also Envato’s user) but it behaves like it’s not working.
I like this https://buro.qodeinteractive.com/portfolio-carousel/ only question is can we show 6 blocks instead of 4 blocks(vertical images) also want to make it static. Don’t want slider. Want 6 images without horizontal auto-scroll. I really liked and want to purchase ASAP it answer is yes for all questions.
Hello,
Thank you for reaching us!
The portfolio carousel cannot be displayed as static unfortunately. It is designed and developed to work as slider. Alternatively you can use portfolio list with six columns layout as displayed here and upload images with vertical proportions.
Do let us know if you have any additional questions.
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Hello, how to update the Slider Revolution?
Hi there,
Thanks for writing in! If you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.
Thanks.
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Hi! Pre-sale question,
It’s possible on https://buro.qodeinteractive.com/splitscreen-showcase/ template, to make the menu open?
Thanks!
Hi there,
Thanks for writing in! Could you please be more specific on what you wish to do with the menu. Since it closes/opens on click.
Please keep us updated.
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Hi! Excuse me. I mean if in the demo https://buro.qodeinteractive.com/splitscreen-showcase/ you can put a menu like https://buro.qodeinteractive.com/about-us/ A standard open menu. Thanks!
Hi there,
Thanks for clarification, yes you can set the options for the menu to be like it is on About us page.
Do let us know if you have any additional questions.
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Hello, I can not submit a ticket on the support page, so here I am, hope the staff will read this message. in 2017 or 2018 i purchased your theme BURO: Büro – Creative Agency and Freelancer Theme Unfortunately I can’t access my theme forest account so I can ot download it again, but I have it installed on my wp-admin backend so I can share the screenshot as a proof I purchased it.
My website: www.fashionexplained.com was attacked by hackers and I need to reinstall and recreate all the website again, since my hosting suggested that I delete all the website and start it from scratch. I need you help: could you send me the zip folder of the theme? Please watch this video https://somup.com/c0feQo41vp to see my wordpress backend and be sure I purchased it a long time ago. Thank you, please contact me as soon as possible.
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end. You should also check directly with Envato on why you cannot access your account since you can only get the latest theme files from the account the theme was purchased from.
Thanks.
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Hello, I don’t have the licence code, otherwise I would not need your help. I can not enter in the account on ENVATO (I don’t own the email anymore) so I can not check the licence code, also it looks like I have not the zip file with all the download of the theme. As a proof of my use and activation of the theme, I attached the video in the previous message. My ask is if you could email me the zip file, as another proof of my purchase, I can show you the wp-admin backened (that is anyawy visible on the video link I shared) in a videocall, so you know that I am not looking for free theme, but I actually bought it long time ago.
I need you to tell me where I can find the licence code in the wp-admin backend if you know, or please share with me privately the zip file for me to install it again. btw I aso emailed ENVATO explaining the situation, but you could just send me the file zip and all would be sorted out. I will disactivate the licence and reactivate it in the same website www.fashionexplained.com. From your end, I am sure you could check which licence is active on tis website.
Thank you
I also found this in my system, in the edit theme in my wordpress. /* Theme Name: Buro
Theme URI: http://buro.mikado-themes.com
Description: Ultimate Agency & Freelancer Theme
Author: Mikado Themes
Author URI: http://demo.mikado-themes.com
Version: 1.0
License: GNU General Public License
License URI: licence/GPL.txt
Text Domain: buro
Tags: one-column, two-columns, three-columns, four-columns, left-sidebar, right-sidebar, custom-menu, featured-images, flexible-header, post-formats, sticky-post, translation-ready
CSS changes can be made in files in the /css/ folder. This is a placeholder file required by WordPress, so do not delete it.
*/
Hi there,
Please note that as a exclusive authors on Themeforest our themes can only be purchased through them and we do not have any impact on the purchase code and downloadable files that you always do have access from the Envato account from which the theme was purchased.
So if you do have issue with your Envato account you can always contact them directly on this matter since this is something that should be handled with them.
Thanks for understanding.
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Is theme compatible with the latest version of Wordpress? Really like the theme, but not sure if it is still being supported.
Thanks for letting me know -
Hi there,
Thanks for taking an interest! Yes it is compatible with the latest WP version.
Do let us know if you have any additional questions.
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in the home option with interactive links can be changed to menu options such as portfolio, about, contact, etc.
Hi there,
Thanks for taking an interest! Yes, the interactive links can be changed where you can enter your preferred URL.
We hope this helped and let us know if you have any additional questions.
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The mouse cursor does not remain fixed when hovering over a link. I tried to force the style with cursor:pointer but it doesn’t work, it seems like the correct cursor appears but after a few seconds it disappears. There seems to be some script on the page that resets the cursor. This happens on every link (simple anchor), hover portfolio, etc… Do you have a solution? Do you have plans to update the theme?
Hi there,
Could you please provide us with your website URL where this happens so we can check.
Thank you
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ThanksI would like to buy this theme but I need some information. This theme is compatible with elementor. Or is there a version built with elementor?
Hi there,
Thanks for taking an interest! The theme comes with WPBakery and the content is built with this page builder. It is not Elementor supported.
Thanks for understanding and let us know if you have any additional questions.
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Pre-purchase enquiry: Does this theme support LearnPress and LearnDash? Vince
Hi there,
Thanks for taking an interest.
Please understand that this is a third party plugin that we have not tested with our theme and we cannot guarantee theme compatibility for the same reason.
Do let us know if you have any additional questions anytime.
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Hi, I can’t install MIKADO plugins, WPBakery builder, Revolution Slider, I don,t find them
Hi there,
We would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
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Hi is there a recent bug with this theme or some other issue? I’ve had this theme for 2 years with no problem and all of a sudden this week the theme is causing issues and my site has been down. I’ve ruled out plugins by disabling all of them and that didn’t fix it. So I switched to a different theme and my site was back up. I did a restore at the server level back to before the issue happened and that didn’t fix it. So the only logic is that the issue is at the theme level since other themes work on the site and I’ve disabled all plugins and even only kept active the essential plugins required for this theme. Please help me figure this out.
Hello,
Thank you for reaching us!
We have tested the Buro theme, and everything works fine on our behalf. Please make sure that you’re using the latest version of the theme and plugins, take a look changelog. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
You can also submit a ticket to our Help Center and include your website URL and one of our support agents will investiagte further.
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The print screen of your changelog isn’t showing up but the changelog on the theme details says Version 1.5 – October 19th, 2020. That doesn’t line up with this issue only being recent. Everything was working just a couple of days ago and I hadn’t made any changes to the site in months. All plugins are updated, and as I mentioned, I disabled all of the plugins to see if any were causing the issue. I also switched themes and the new theme worked, but when I switched back to Buro, the site is back down.
Hello,
Thank you for reaching us!
Please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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