184 comments found.
Hallo, kann man eigentlich auch Google Fonts deaktivieren?
Hi,
Thank you for reaching out!
At this moment, Bingo doesn’t have a built-in option to completely disable Google Fonts. However, we’d be happy to help you with custom code through a child theme to achieve this.
If you’d like us to assist with this customization, please don’t hesitate to open a support ticket:
Click here to get theme support
Regards,
Hi, I’m purchasing your “BINGO – Newspaper & Magazine” product. I have some questions about publishing articles with n8n automations. Can you tell me how I can contact you? Thank you.
Thank you for your interest in this theme.
If you have any pre-sale questions, feel free to ask here. For further discussions or customization services, you can reach us at support@themeruby.com.
Best regards,
Ok, I sent an email. Thank you. Best regards.
Hi,
Sorry, it seems we haven’t received your email. To ensure your message reaches us, could you please navigate to https://themeforest.net/user/theme-ruby/
Once there, scroll down to the contact box at the bottom right, leave your message, and we’ll respond to you via email as soon as possible.
Regards,
Hi,
I sent the email again, and also sent the communication using the Envato form.
Best regards
Thank you for following up. I have just sent you a response.
Best regards,
Hi, I sent you another email. Could you please respond to my request for information? I would like to purchase your product, but I need your response on whether I can use it. Thank you. Best regards.
Sorry for the delay. We have responded to your email.
Thank you for your patience.
Best regards,
H admin i, are you still supporting this theme, under bingo options, Typography options, you can set a defined font size each for H1 to H6
Yes, of course, we provide support for all our themes.
If you are one of our customers, please use your purchase code to register an account and submit a support ticket via our support system:
Click here to get theme support.
We look forward to assisting you.
Regards,
I LOVE THIS THEME ! Hello, I purchased 2 licenses in 2019, but I am not using it. I would like to reactivate it for a new project. Could you tell me if I can activate it for my new project ?
Thank you for reaching out!
Yes, feel free to use it for a new project if you haven’t got the theme yet. If you need further assistance, please don’t hesitate to reach out.
Click here to get theme support
Regards,
I hope new update includes:
- post’s Last Modified Info (last updated post) - integration to Co-Authors Plus
As requested
Thank you for your suggestion!
Currently, Foxiz allows you to display the “Last Modified” meta information, as well as include multiple author meta in both post listings and single posts.
Could you please provide more specific details about your advice? This will help me understand your request better and assist you effectively.
When I update the post, it should say Last Modified date, next to the publication date.
Yes, you can change the post entry meta order. Please navigate to Theme Options > Single Post > Entry Meta > Entry Meta Tags. Then change the meta as you wish.
You can also use “Custom Key Input” to add labels or icons as needed.
If you have any further questions, please renew the support and submit a support ticket using the link below. The support team will happy to assist.
Click here to access theme support
We look forward to assisting you!
Thank you,
Why is there no update since December 2023, even though most of the themes have been updated? I am planning to buy but I am afraid of not updating
Hi,
Thank you for reaching out with your concern.
We understand the importance of regular updates. Although there hasn’t been an update since December 2023, the theme remains fully compatible with the latest version of WordPress. Our support team is always ready to assist if you have any questions. We also plan to release an update soon.
We value our customers and are committed to providing ongoing updates and support. If you have any further questions, please feel free to ask.
Thank you for considering our theme!
Best regards,
Great.. the important thing is that it is still supported I will make sure to buy during these two weeks.
Thank you very much for your interest. We’re looking forward to welcoming you as our customer soon!
Regards,
I see other people having the issue of <time class=”date published” being incorrect, that its overwriting the time zone set in the Wordpress site to UTC-0, is there a fix for this in future updates?
Thank you for reaching out!
It appears that this is not an issue. If you decide to purchase the theme, we would be delighted to promptly assist and resolve any problems you may encounter within a few minutes.
Many thanks!
Welcome back!
To effectively assist you with your inquiry, please contact our support team directly using the following link:
https://themeforest.net/item/bingo-multipurpose-newspaper-magazine-theme/20095595/support
Our support team will gladly assist and help you to solve issues.
Please, update the theme to wordpress 6.1x <3 we love your theme!
Thank you for your feedback.
Yes, We will release the next update in this month.
If you have questions, Please contact the theme support. We always here to help.
Many thanks!
Do you have any instructions on how to update the theme?
Hi,
Welcome back. You can read this documentation:
https://docs.themeruby.com/bingo/#update-theme
Many thanks!
Hi, in this new updated, when we choose the option “Post format: Video,Image,standar or gallery” You can no longer see the box where the information or link of the video was placed -> https://i.imgur.com/g6x7Gzt.png
Hi,
Please ensure the Bingo Core is updated.
We also just re-checked these features. It worked. So if you have any issues. Please contact our support team here:
https://themeforest.net/item/bingo-multipurpose-newspaper-magazine-theme/20095595/support
Thank you
I would like to purchase this theme, in prior to that i would like to confirm when u r going to update the theme. It shows that theme supports wordpress 5.9x Is it AMP compatible (transactional Mode) Expecting u r quick reply…
Hi,
Thank you for reaching out to us.
We always keep our themes up to date. We will also provide 24/7 support, reply buyers within 24 hours and help you if you have any questions or concerns when using our themes.
Please confirm the AMP compatibility & wordpress 6.0
Sorry for missing your questions.
1. Compatible with WP 6: Yes
2. Compatible AMP: Not yet at this moment.
Once updated for AMP compatibility… pls let me know… I will purchase the theme…Thanks for your quick response…
Thank you for your kind reply.
Yes, we will inform you if we have new updates.
Meanwhile, if you like our styles, you can check out other themes as Pixwell, Foxiz. It supports AMP.
Is there option to display popular post in the last 24hrs?
Hi,
Unfortunately, this theme only supports popular in last 7 days.
If you purchase this theme. We will be happy to assist you to custom that option.
hello, when the theme is imported, it does not finish loading, any suggestions about it? i send a screenshot: https://postimg.cc/F7DDgxkV
Hi,
To effectively assist you with your inquiry, Please use the purchase account or attach purchase code to contact our support team here:
https://themeforest.net/item/bingo-multipurpose-newspaper-magazine-theme/20095595/support
Our support team will gladly assist you.
Regards,
Hello, After installing the theme, when creating a post the categories button on the right sidebar is empty, i cant choose a category. I have create multiple categories but when creating a new post the categories are missing. Any sagestions?
Hi,
Thank you for purchasing this theme.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/bingo-multipurpose-newspaper-magazine-theme/20095595/support
Our support team will gladly assist you.
Regards,
We need a update of this theme please consider it
Hi,
Welcome back!
Yes, we have a plan and will update this theme in this month.
Feel free to contact us if you have any further questions.
Regards,
Hi, it’s possible to change “size, type font and position” of subtitle “post page”?
Hi,
Thank you for your interest in this theme. Yes, this is possible. If you purchase the theme, our support will gladly assist you.
Regards,
hey is your theme compatible with Gutencon ?
https://codecanyon.net/item/gutencon-marketing-and-seo-booster-listing-and-review-builder-for-gutenberg/32621214Hi,
We haven’t tested the theme with this plugin yet. We suggest you to contact the author plugin, they may can help in this matter.
Feel free to contact us via the support tab if you have any other questions.
Regards,
Hey can you please add a widget which contains upcoming games like in a example picture i made.
https://postimg.cc/kDcNrLJvbest regard.
Hi There, How to integration Co-Authors Plus plugin into template? Thanks
Hi,
Welcome back.
This plugin will work with Bingo theme.
However, if you would like integrate with the theme layouts, you need to edit in the theme code for author entry meta and the author page.
Regards,
Please let me know, where to add what? Thanks
Hi,
We think this requests coding knowledge and change a lot in the code.
If you would like to integrate this plugin to theme layout. Because your support has expired, please extend it and then contact our support team. We will gladly check and help you in this matter.
Regards,
Done, extended the support
Hi,
Thank you. Please contact us via support URL and provide details your issues about this plugin and your site login credentials. We will check and assist you.
Regards,
hello,
I recently bought this template again and I think it works well. But this time there was a problem. When I upload the site, I click on the home page and other pages, and after a few seconds of refreshing, the page appears blank. If I want to display the page again, I need to refresh it again, and this happens every time. Can you help me?
Also, I passed an html page to repeat this operation and found no such problem. https://howadvices.com/123.html So it is not a problem with the server configuration, but with the program files. Please help me to solve it.
Hi,
Thank you for purchasing this theme.
Of course, we will help you to solve all your issues. Please contact our support team here:
https://themeforest.net/item/bingo-multipurpose-newspaper-magazine-theme/20095595/support
Our support team will gladly assist you.
Regards,
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