755 comments found.
Hello, can each seller upload bulk products using Excel from the panel? Is there also approval for uploading product images? How customizable is it? Thank you.
Hello @Atobl,
These features depend on the multi-vendor plugin you’re using (like Dokan or WCFM). Some support bulk product uploads via Excel and image approval, but it varies by plugin and plan.
Please check the official documentation for the plugin you’re using for exact details.
Regards don-themes.
Support System
Documentation
Support Articles
If the theme license key is removed, will the website continue to function properly? I previously purchased the Porto theme, and when the license was deleted, the site lost its styling and displayed as plain HTML.
Hello @Atobl,
The theme license won’t break or damage your site. However, without activating the license, you won’t be able to update the theme or its bundled plugins. So there’s no need to worry, your site will remain safe.
Regards don-themes.
Support System
Documentation
Support Articles
Hi Wolmart Support,
I finally purchased the Wolmart theme and I’m very excited to start building with it—it looks phenomenal!
I’m looking to implement a robust dark mode feature. Could you recommend the best dark mode plugin that is fully compatible with Wolmart?
I have a few specific requirements for the plugin:
The ability to swap the logo for a dark version.Control to exclude specific elements from the dark mode (based on preset colors/CSS classes).The ability to swap custom button/widget panels for a dark version.It must be fast and lightweight to avoid slowing down the site.Which plugin do you recommend that meets these criteria?
Thanks so much.
Hello @wassimessalahpro,
Thanks for reaching out and for choosing the Wolmart theme — we’re glad you’re excited to build with it!
Regarding your request for a dark mode plugin, we do not officially recommend or support any third-party plugins with our theme. However, you are free to use any dark mode plugin available in the WordPress repository.
One plugin that could work well for your needs is WP Dark Mode. It offers features like logo swapping, excluding specific elements via CSS classes, and is designed to be lightweight and fast.
Regards don-themes.
Support System
Documentation
Support Articles
can i sell digital products on the marketplace as well as vendors, with physical products?
Hello @quadcore0,
Thank you for your inquiry! I’m glad to let you know that Wolmart theme fully supports the WooCommerce plugin, enabling you to sell both digital and physical products effortlessly. With WooCommerce integration, you can create detailed product listings, manage inventory, and handle the entire sales process seamlessly.
Regards don-themes.
Support System
Documentation
Support Articles
can i customize the header like different colors ? is there a way to get the review on the main pane of the product page below description ?
Hello @quadcore0,
Yes, you can fully customize the header in the Wolmart theme. The headers are built using Elementor, which allows you to change colors, layout, and design elements to match your brand and preferences easily.
Regarding the reviews section: the Wolmart theme supports three types of product data tab layouts – Accordion, Tabs, and Sections. You can choose the one that best suits your needs. However, outside of these options, there are no additional built-in layouts for displaying reviews below the description on the main pane.
Regards don-themes.
Support System
Documentation
Support Articles
Hello. Two years ago, I purchased the Wolmart | Multi-Vendor Marketplace WooCommerce Theme and used it on my domain martibo.com.tr. My domain was inactive for 6 months. Now I am setting it up again, but the license code I bought for the theme is not working. I am not using it for a different website. The license code does not work even though I am using it for the same website. Could you please help me?
Hello, @erdemgul,
I have reset your purchase code, please try to re-register the theme again with the same purchase code on your desired domain and let me know the result.
Regards don-themes.
Support System
Documentation
Support Articles
Hello, do you have demo access details so we can see how the system works in shop and customer mode? Thank you.
Hello @andrecab,
Thank you for your interest!
You can access the documentation to learn more about how the system works here: https://d-themes.com/wordpress/wolmart/documentation/
We also have demo videos available for both the shop and customer views, which you can find here: https://d-themes.com/wordpress/wolmart/landing/#section-demos
Please note that we do not have a live dashboard available for preview. To fully explore the features, you’ll need to install the theme in your environment.
Regards don-themes.
Support System
Documentation
Hello hi, please tell me why home page would not display only the header after installation
Hello @kcupcakesforbes,
Please contact us via our support system with your site’s WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
Regards don-themes.
Support System
Documentation
Support Articles
Hello sir, I bought your theme yesterday. To date, it shows me this message when activating the license. (There is a problem contacting the Wolmart API server. Please try again later.)
I have verified that your server is down and it has been down for about 3 hours and there are still no changes.
My question is: when your server goes down, does my website created with your Wolmart template stop working? because this is what’s happening right now.
Hello @Daniel_LG,
No, this is not the case, actually, this error showing that when you will try to activate the theme with the license code, it not connected with our API server to activate the theme or license.
When you will be able to activate the theme once on your site then your site will never goes down whenever our server working or not. Your site will always work fine, it is not connected with our server, the connection is only to register the purchase code at the time of the theme activation.
If you are not able to activate the theme then please share the WP admin login through our support forum so I will check and activate your theme on the site.
Regards don-themes.
Support System
Documentation
Support Articles
Hi i was not able to activate the product using purchase code. i have sent my emails but no response. “newsmartwave@gmail.com” <newsmartwave@gmail.com>
Hello @pumpbazaar,
I have reset the theme purchase code for you, now you can use the same purchase code for the new site to activate the theme again.
Regards don-themes.
Support System
Documentation
Support Articles
Hi. When I try to update a theme, i got an error “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”. How it possible to update?
Hello @slavaflorida,
Please contact us via our support system with your site’s WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
Regards don-themes.
Support System
Documentation
Support Articles
Hello, My license code is not working. Could you please reset it? With respect and best regards.
Hello @technical86,
I have reset the theme purchase code for you, now you can use the same purchase code for the new site to activate the theme again.
Regards don-themes.
Support System
Documentation
Support Articles
Hello,
The theme slideshow for demo24 of this theme, how can the slideshow Images be changed? I have clicked everything, checked everywhere but nowehere to upload my own banners. Also, all header and footer change in demo24 is not applying, it’s stuck in default even though it shows changed when I edit with elementor, but when i click out, no changes, it’s so confusing. Please advise.
Hello @Molaw,
Apologies for the inconvenience. The images are located in the style tab of the inner sections. Please refer to this image for guidance: https://ibb.co/Y4wZGb7D.
Regarding the changes not showing up, could you please ensure that you’ve saved the settings? Additionally, try clearing your cache and then check the site again.
Regards don-themes.
Support System
Documentation
Support Articles
Thank you for your swift response, the link you added leads nowhere, it says page doesn’t exist. Regarding the changes not showing up, yes I save settings and even checked using another browser.
Hello @Molaw,
Apologies for the confusion. Please use the link without the Dot(.) at the end. Here’s the correct one: https://ibb.co/Y4wZGb7D
As for the changes, we’ll need to log in to your site to check the settings. Kindly reach out to us through our support system and provide your WP login details. We’ll review the settings and get back to you as soon as possible.
Regards don-themes.
Support System
Documentation
Support Articles
Thank you for your reply. I have checked and compared with what you sent, nothing like that, these are the screenshots to show. Even when I added an image my self since I can’t see the one on the banner, no changes. https://bit.ly/4mnxw18 and bit.ly/3HDJbKc
I have to pay anothe $58 for support which I don’t have right now, is there anything you can do for me out of goodwill please?
Hello @Molaw,
Can you please send me the issue details and site logins on my email here: donaldaizaz@gmail.com so I will check and solve the issue on your site.
Regards don-themes.
Support System
Documentation
Support Articles
Thank you so much! I have sent an e-mail please check.
Hello @Molaw,
Yes, I have received your email, and will reply with the solution ASAP.
Regards don-themes.
Support System
Documentation
Support Articles
is there a way to make the same image sizes uploaded to take the same size on the website irrespective of the size uploaded?
Hello @phredds,
To make all uploaded images display the same size on the website regardless of their original dimensions, Use CSS to set a fixed width and height for images, and apply object-fit: cover to maintain a consistent appearance.
Regards don-themes.
Support System
Documentation
Support Articles
Can this theme be used normally without a license?
Hello @sktattoo,
First of all thanks for showing interest in our theme.
Sorry to say that it is not possible to use the theme without a license code. You have to activate the theme after installation on the site.
Regards don-themes.
Support System
Documentation
Support Articles
Hello hi, My Purchase code stopped working…. Please help
Hello @kcupcakesforbes,
I have reset your license code, now you can use the same license code for the site to activate the theme again.
Regards don-themes.
Support System
Documentation
Support Articles
Hello, I need to have button in the product page for Direct/Quick order but when you click it popup to open with only Email, address and phone number fields. Do you have that option or what plugin can be used?
Hello @antonioss1,
You can add a “Quick Order” button to your product page that triggers a popup for customers to enter their details using the Wolmart theme and Contact Form 7. However, overriding the default WooCommerce order confirmation page requires additional customization, as WooCommerce typically displays its standard confirmation page. To redirect customers to a custom thank-you page, you’ll need a custom solution.
Regards don-themes.
Support System
Documentation
Support Articles
hi, part of the header disappears after using the wizard (demo 10). it worked the first few times and after a few times using alternate download the collapsible menu disappeared?
Hello @openagain,
Please contact us via our support system with your site’s WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
Regards don-themes.
Support System
Documentation
Support Articles
I am trying to activate the theme but I get an error message, ‘Purchase Code is not valid!!!” Can you reset the code?
Hello @Metrotechs,
I have reset the theme purchase code for you, now you can use the same purchase code for the new site to activate the theme.
Regards don-themes.
Support System
Documentation
Support Articles
Hello!
I need S.O.S help and only 7 days left of support. I can’t log in to my account and need to post a question about the site. I have sent a password reminder but I do not receive an email. Please help me with the following problem. I am using Elementor. I’m changing the font, size. It works fine in the editing interface. It does not activate in live mode. Even though wp-rocket is already disabled. Can’t it be overridden? Thanks, Edina
Hello @boszimama,
I have sent the reset password email to your email address. Please check your email now, I am sure you will get the reset password link.
Regards don-themes.
Support System
Documentation
Support Articles
My license key Isn’t working probably it’s still remembering my old domain name Which is already expired and you don’t have any option from where to reset so please reset it
Hello @hdcasttv,
I have reset the theme purchase code for you. Now you can use the same purchased code for the new site to activate the theme again.
Regards don-themes.
Support System
Documentation
Support Articles
Hi there, can you please tell me: 1- are all the plugins that are used in your demo included in the price? 2- is there anything else I need to purchase to make my theme function just like your demo? thanks
Hello @Adeninootari,
1) Yes, the plugins mentioned here https://d-themes.com/wordpress/wolmart/documentation/2021/05/27/wolmart-required-recommended-plugins/ are free and included with the theme package. If you want additional features, you will need to use third-party plugins.
2) No, there is no need to worry. The theme will function just like the demo after you purchase it.
Regards don-themes.
Support System
Documentation
Support Articles
