Sorry for another comment, I uploaded both the main and child industry themes. and activate the child theme only. Install all plugins, but when I try to import the demo data, it gets stuck on that page for more than 30 minutes and not move forward

Thanks for using our popular Factory & Industry theme – Industrie.

1. Is it safe and recommended to use a child theme?

- Yes, it’s completely safe and highly recommended when you plan to customize your theme’s code (e.g., PHP, CSS).

- A child theme inherits all functionality, styles, and templates from the parent theme.

- Benefits include:

- Safe updates to the parent theme without losing customizations.

- Clean separation of custom code from core theme files.

- If you’re not modifying code, using the main theme directly is fine too.

2. Installation order: Main theme first, then child theme?

- Correct. You must install the main theme first, as the child theme depends on it.

- After uploading and activating the main theme:

- Upload the child theme via Appearance → Themes → Add New.

- Activate the child theme (not the parent).

- The child theme will automatically pull styles and functions from the parent.

3. Will the child theme function like the main theme?

- Yes, the child theme will function identically in terms of layout, templates, and core features.

- However, demo content and plugin setup may not be triggered automatically unless the theme author has configured the child theme to support it.

- In most cases, demo import tools (like One Click Demo Import) are tied to the parent theme, so activating the child theme won’t affect functionality.

4. Manual installation of plugins and demo data?

- Yes, you typically need to install plugins and import demo data manually unless the theme includes an automated setup wizard.

- From your ThemeForest package:

- Install required plugins from the “Plugins” folder or via theme prompts.

- Use the “Demo Data” folder or the theme’s built-in importer to load demo content.

- Elementor templates and sliders may need to be imported separately via Elementor and Slider Revolution respectively.

Ohh for last comment – normally it took 15-20mins depends on demo pages & media files used into demo. Demo import might get stuck due to several common issues. One of the most frequent causes is low PHP configuration limits—settings like memory_limit, max_execution_time, Post_max_size and max-file uploads may be too low for the import process to complete successfully. It’s also important to note that some themes require the parent theme to be active during the demo import process, even if you plan to use the child theme afterward, so it’s a good idea to activate the main theme temporarily, complete the import, and then switch back to the child theme. Another potential issue is missing or inactive plugins; even if they appear installed, some may not be properly activated or may have failed silently, so double-check that all required plugins—especially those related to demo import, Elementor, and sliders—are active. Additionally, hosting firewalls or limited server resources can block long-running import scripts, especially on shared hosting, so contacting your hosting provider to ensure the import process isn’t being blocked or throttled can also help resolve the issue.

Recommended PHP Configuration Limits:

Many issues that you may run into such as: white screen,400 error, 500 error, demo content fails when importing, empty page content and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own using cpanel, or contact your web host and ask them to increase those limits to a minimum as follows:

Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit =  256M
PHP max_execution_time = 600
PHP Post_max_size = 128M
PHP upload_max_filesize = 128M

If still facing issues please try to create support ticket with purchase code and admin access so that our support can take care of it as quick as possible for you.

Thanks for the response. So you mean first I have to activate the main theme. import demo data. Then deactivate the main theme and activate the child theme.

So my question is, do I have to import the demo data again after the child theme activation?

Did you update following setting of your server:

Allow Url Fopen (allow_url_fopen) – ON

cURL library** – your server must work with curl or url_fopen.

OpenSSL must be enabled.

PHP memory_limit = 256M

PHP max_execution_time = 600

PHP Post_max_size = 128M

PHP upload_max_filesize = 128M

max_file_uploads =500

Did you able to import? Demo import related to hosting configuration. If still facing issues please try to create ticket. We will look shortly:

Hi there, thanks for the support. Really appreciate that.

Quick question, the demo is successfully imported, but when I visit the website, the home page does not appear, but when I log in to the admin panel and then visit the website URL, the home page appears. After I logged out from the admin panel, and visited the website URL, it would not appear.

If someone creates a homepage manually before importing the demo content, WordPress might automatically assign that page as the front page. To fix it:

- Go to Settings → Reading in your WordPress dashboard.

- Under “Your homepage displays”, choose “our demo homepage”.

- Then select the correct homepage from the dropdown — usually the one imported with the demo.

4. Save changes.

You can look our documentation link:

Hello, I hope this message finds you well.

There are tabs for services, portfolio, and teams where we can input these details along with categories and subcategories. The advantageous aspect is that shortcuts are already provided in the industry add-ons.

However, how can we achieve the same for products? In the theme, if we install WooCommerce, it offers product options, but there are no shortcuts or add-ons related to products that facilitate their addition to pages concerning categories and subcategories.

Furthermore, when we access Elementor, it indicates that we must purchase Elementor Pro to incorporate it into the pages.

How can we address this issue? If I utilize the services tab for products (as I only need to display the products with details, without pricing or other information), how can I modify the breadcrumbs since it will indicate services?

regards

For WooCommerce, we have options of customizer for disabling the cart feature – with price or without price. You can enable it from

Appearance -> Customize -> Industrie Options ->Woocommerce Settings.

Try to look the screenshot:

If still not find anything more try to create support ticket into following link. Our support team will assist you.

Thanks

Thanks for the response, but I think I didn’t make myself clear. My issue is that I’m unable to add products or product categories to any page in Elementor the way we add services or projects. Is there a way to display products on the website the same way?

how can i create the support ticket? there is no option of register or signup page on your website.

Try to install following plugin:

Then try to translate header and footer also through polylang.

The thing is Polylang let me translate both Footers but the theme does not allow me to assign one or another to each language. On the Menu main menu i can tell if its Primary Menu Espanol or English but not the footer.

You have to translate also header and footers for everything working good. Thanks

but that´s the thing, Footer Main is not on Pages or Posts. There is no way to identify that for each language. Only thing is create a Template but then the theme is not linking that specific template footer only the Footer Main (which I don´t know where it sits)

On setting of Polylang check Header Footer Builder post type check. So that you can translate like pages or post:

Polylang allowed me to translate two different pages. This was fine. Problem is when its done Industrie theme still looking Footer Main, which is not anywhere to link different templates.

ticket no : RSTheme Support Ticket Form Submitted By [ferudun ulupınar] #7689

Yes, this 503 error only happen because of hosting max execution time or any setting getting low comparing to theme requirement. Try to update following setting of your server then try again:

Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit =  256M
PHP max_execution_time = 1000
PHP Post_max_size = 128M
PHP upload_max_filesize = 128M

All of my server PHP settings far exceed what’s requested, yet still returns a 503 error. Also, the Orange contruction demo isn’t bundled with the theme, so manually installing it isn’t an option either

Some hosting have limits max_file_uploads 20. Can you try to set it 500. If set only 20. Otherwise you have to click Import Demo Data again till getting success message. Or share site url and admin access to our support – we will help you.

Thanks for your patience.

That seems to ahve been the silver bullet. Thanks for the prompt help

Which multilingual plugin are you using??

I used the Polylang plugin.

Try to use Connect Polylang for Elementor.

I have already used these plugins, but in the theme, I did not specify which header should be displayed for each language. For example, I used the French header, and it always remains the same. I cannot set the English header to appear when the site is in English; it still shows the French header.

Thank you, I solved the problem. Thank you very much!

Connect Polylang for Elementor is a great plugin. Great to hear. What did you do can you share here?

The menu is fine, it changes according to the language, but the footer does not — it always stays in one language. For the menu, I went to Customize -> Menus -> then selected each menu I worked on according to its language in the header.

But when I do the same process for the footer, the header menu selection gets removed. Why is that?

I want to assign a specific footer for each language of the site.

I already sent reply to your ticket. Please try to reply there. We have to look it. Thanks

How can I respond to your support messages? Also, how do I check my support tickets if I don’t have a login ID or password?