140 comments found.
hello – I updated from 2.10 to 2.12. Now my header is messed up and in the middle there is the site title HOME with arrow down. How can I get rid of it. TY
Hello Théo,
Thank you for reaching out to us!
Please remove Trx addons plugin and reinstall it from scratch. If the issue persists please create a support ticket at https://themerex.net/support/, and our support team will be happy to assist and guide you.
Regards
Hi, are you sure that you wrote to me as I am not Theo. You also wrote:
Please remove Trx addons plugin and reinstall it from scratch – where do I get the plugin to install from scratch? I downloaded the theme and there is a plugin folder with trx addons, but folders are missing. In downloaded theme folder is only one folder called trx_addons >> layouts. In server folder there are folders like trx_addons >> addons, components, css, includes etc. Well, I cant contact support as I am asked to pay $49,88 for support. Regards
EDIT: Actually after writing here my former post – there was an update on trx_addons from 2.36 to 2.36.2.1 and now the header is even worth – pls I need a fix asap! TY and regards
Hello,
Please create a support ticket at https://themerex.net/support/, and our support team will be happy to assist and guide you.
Regards
I cant create a support ticket as I am already registered. You cant expect me to pay almost $50 for being able to create a support ticket for something being messed up during simply updating a theme with files you provided? Or do I need to use simply another email address? ty and regards
ok, thank you very much , I appreciate your help very much – I’ll do that, thnx and regards EDIT – the pre-sale ticket also requires a registration which I cant do because of being registered already. Should I use another email address then? thnx
C’mon, no I cant! It requires name, email address and password. When hitting the button a popup says: OH NO, LOOKS LIKE SOMETHING WENT WRONG Sorry this email is already registered. thnx
now it worked, thank you for your patience. regards
Warm welcome!
Hi, I have a problem to change the color of pricing item for example 39€. It doesn’t correspond to my brand. I changed it it theme panel and in elementor but not result. Thank you.
Théo
Hello Théo,
Thank you for reaching out to us!
To investigate your issue further, we need some additional information. Please create a support ticket at https://themerex.net/support/, and our support team will be happy to assist and guide you.
Regards.
where can i download the old theme version 1.8 for old wp 6.3x
Hello,
Thank you for contacting us!
Please submit a ticket using option “Pre-sales question” at https://themerex.net/support This does not require support renewal. Our Team will be happy to help you with your request.
Thank you!
I have a question concerning quickcal. The privious theme from Yoga Studio using wp bakery editor had beside the calendar also a schedule function like being able to show which classes are offered from Monday to Sunday. I was able to choose a class which lead me to the calendar. I cant find this in elementor anymore. Did you left it out when you desinged the current theme or did I miss something? This was the piece of code left on old theme – [trx_schedule]
Thank you very much for in advanced your help. best regards.
We have added QuickCal into the package – https://yogastudio.ancorathemes.com/appointments/ Just update the theme with Themerex Updater plugin directly in the Dashboard – https://doc.themerex.net/yogastudio/#installation_theme_update
Regards.
Thank you very much for your response. I think that I didnt explain myself clearly, so I will try it again. I already had to buy QuickCal as Booked was not supported anymore and I am using it and everything works fine. In your new Yogastudio Theme with QuickCal I miss the scheduler, please take a look and the image I uploaded
https://ibb.co/5BtpdfsIn the old theme there was a menu called SCHEDULE and I was able to implement all clases through a week kind of classes timetable – lets say monday 9:00am-10:00am HATHA YOGA also if it is advanced or beginner etc. There was also a button to book the class. The button leads then to the apointment calendar you just added. In wp bakery editor the code snippet was [trx_schedule] – in Elementor I cant find it any possibility to create a Schedule. Something similar like here:
https://mpttdemo.getmotopress.com/Do I miss something? I appreciate your help and thank you very much. Regards
Thank you for specifying!
Since the demo design and content were changed, this feature is not included. However, you can attempt to use an extra plugin alongside the theme. If the plugin requires extra stylesheets to perfectly align with the theme, our Customization studio can generate them for you. To proceed, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
ok, I understand, unfortnately it was feature which made me decide to buy the template. Is there possibly a way to get a screenshot of the feature, please? I cant find it anywhere on the internet. That would help me a lot! Thx in advanced. regards
Please find the screenshot https://prnt.sc/q2O4Vddx1cGO Feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
THANK YOU VERY MUCH!!!! Thats great, I appreciate your help. Is there a way to be able to see the former design with kind of link? I cant conatct your Customization Studio as I am asked to pay almost 50USD to renew support. Regards
Sure. “Get a free quote” option at https://themerex.net/support/ does not require the support renewal.
You are welcome.
I need to register, but I have already an account. So I cant finish the process. A link to the former design, would be enough help for me, if its possible. Thnaks again and regards
All you need is to sign in the Help Desk first https://prnt.sc/gplGVW80BXwC or create a new account to submit a customization request.
Thanks.
The first one did it – tahnk you contacted support.
Hello,
first of all thank you for the nice template. 
I have a question about object duplication. How can services and team members be duplicated? Thanks for a short answer!
Hello,
Thank you for choosing our theme!
To duplicate cpt you can simply use the plugin https://wordpress.org/plugins/duplicate-post/ Please note that it is a third-party plugin. But there should be no issues using it. In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hello,
Regarding the booking functionality, as booked plugin has been upgraded to quickcal, is the theme bundled and using quickcal now?
Is it possible to book as per a specific teacher and course?
Is it possible to pay directly online through paypal or stripe, or have the option to pay on arrival?
Thanks & Regards
Hello,
Thanks for reaching out to us!
Our theme is compatible with the QuickCal plugin, though it is not provided with the package yet. The plugin will be included in the next update.
The calendars for team members can be put on each teacher’s page and assigned to them. They become booking agents and can manage their calendar(s) and see the customer’s details who books an appointment. All the installation instructions, tutorials and any kind of guides regarding its functionality can be found at https://themovation.ticksy.com/articles/100021673/
By connecting QuickCal with WooCommerce, you can add payment capabilities to the booking flow – https://themovation.ticksy.com/article/19770/ When activated, you can create booking products and then use the custom fields tab to add WooCommerce products to your booking forms.
Regards.
hi, Hi, Can I pay for each reservation of a class or is it just a reservation?
Hello,
We appreciate your interest in our theme!
Sure. With Booked plugin and ‘Payments with WooCommerce’ addon included in the package you are allowed to pay for each reservation. Please review the details https://boxystudio.ticksy.com/articles/7827/
Regards.
Hello,
I have a question. Is this theme compatible with the “Elementor” plugin?
Hello,
Thank you for your interest in our themes!
This theme is built with WPBakery. It is a user-friendly visual composer that allows you to create any layout you can imagine with intuitive drag and drop builder.
If there is a need, our Customization Studio would be glad to help you with theme conversion to Elementor. To get started, please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support.
You can also consider these themes created with Elementor:
1 – https://themeforest.net/item/chakra-yoga-retreat-leisure-center-wordpress-theme/36824929?s_rank=12
2 – https://themeforest.net/item/shakti-krishna-temple-church-wordpress-theme/39952035?s_rank=1
3 – https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687?s_rank=1
Regards.
Pre-sales question: My client is a yoga studio and needs the functionality of re-occuring payments. Does your theme offer this?
Hello,
Thank you for being so interested in our theme!
The package includes WooCommerce plugin that let customers subscribe to your products or services and pay on a weekly, monthly or annual basis. It is applied with the help of paid WooCommerce Subscriptions extension. For more information, please follow https://woocommerce.com/products/woocommerce-subscriptions/
In case some additional stylesheets are needed for full theme compliance, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Hi. Please help. I have created a one page menu that is to scroll to specific sections on the page. Unfortunately it doesn’t work (I checked on other templates and there is no problem with that). What should I do?
Hello,
Thank you for reaching out to us!
Please provide your website details in the support ticket at https://themerex.net/support. Our Tech support team will check what caused the issue.
Regards
Hello,
How to not display the menu widget in the classes pages?
Hello,
Thanks for reaching out to us!
You can hide a sidebar in the Post Options: http://prntscr.com/25vd459
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hello, Hope all is well, I have to problems. First, the visual is not saving the content as the text editor do. in any page if I tried to edit, it’s not saving if I used the visual tab.
Second, When I’m trying to upload features images the upload box is not working as expected, it’s not showing the photos to choose from my last used photos or even it’s not showing the option to upload photos?
Please try to solve this with me asap as It’s so important, thanks
Hello,
I saved the theme options and moved my website, but the widgets disapeared and now it’s impossible to change the logo.
Can you help? Thank you,
Hello,
Thank you for getting in touch with us!
Let our Tech support team have a closer look at your website settings. Please provide your website login details in the support ticket at https://themerex.net/support/ – our support team will check it for you.
Thank you!
It’s ok now. Thank you. Acutally, the export options file was bad (error with special character)
You are welcome. Our Tech support team will be glad to assist you with any questions you have. Just submit a support ticket at https://themerex.net/support/. Thank you!
Have a nice day!
I bought YogaStudioVersion: 1.7.4 and still i face the same problem which they already mention that they already solve the issue with Composer by WPBakery not working but its not solved and i try twice to install but facing the same. can you guy release the proper version which will work. I am disappointed.
Hello,
Thank you for contacting us!
Please ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package. Feel free to follow these instructions: http://yogastudio.ancorathemes.com/doc/#theme_update
Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr
In case you experience any difficulties in this matter, please provide your website details at https://support.themerex.net/ticket/49608 and get qualified help.
Thank you!
Is it possible to setup for group booking? Like 5 people in one booking only. Tnks
Hello,
Thank you for your interest in our theme!
To have this feature implemented additional plugin is required – Bookly https://support.booking-wp-plugin.com/hc/en-us/articles/360000259594-Group-Booking-Add-on We cannot guarantee the theme full compatibility with third-party plugins as we have not tested them together. However, you can install it. In case some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hello,
Is there a different possibilities to display testimonials ? (specialy long testimonials).
Thank you,
And another question: is it possible to set up a payment system ?
Hello,
Thank you for your interest in our theme!
The template offers 4 styles of testimonials – https://prnt.sc/11pm0i2 You may insert more text with no problem. Here is the example – https://prnt.sc/11qmdvh You can customize content in WordPress dashboard > Testimonials tab, edit the Testimonials Details section (for the author’s name, position, etc), the content section itself, and the Featured Image section (for the image).
Also, our theme is fully compatible with WooCommerce, allowing you to turn your website into a sales machine in just a few clicks. Please review the Store Page at http://yogastudio.ancorathemes.com/shop/
Regards.
Hi, i have set up on local to work on this site. uploaded your template and the demo data will not import. all the theme requirements are ok
max_execution_time = 1200 max_input_time = 600 max_input_vars = 4000 memory_limit = 1024M post_max_size = 1000M max_file_uploads = 20 output_buffering = 4096
and.. file_uploads = On upload_max_filesize = 300M allow_url_fopen = On
I disabled my firewall and still did not work.
what else can i do?
undefined
Error load data from the file ‘https://demofiles.ancorathemes.com/yogastudio/default/users.txt'. Please, try again!
Error load data from the file ‘https://demofiles.ancorathemes.com/yogastudio/default/theme_mods.txt'. Please, try again!
Error load data from the file ‘https://demofiles.ancorathemes.com/yogastudio/default/theme_options.txt'. Please, try again!
Error load data from the file ‘https://demofiles.ancorathemes.com/yogastudio/default/widgets.txt'. Please, try again!
Error load data from the file ‘https://demofiles.ancorathemes.com/yogastudio/default/ess_grid.json'. Please, try again!
Error load data from the file ‘https://demofiles.ancorathemes.com/yogastudio/default/revslider.txt'. Please, try again!
Error load data from the file ‘https://demofiles.ancorathemes.com/yogastudio/default/woocommerce.txt'. Please, try again!
Error load data from the file ‘https://demofiles.ancorathemes.com/yogastudio/default/uploads.txt'. Please, try again!
I have just renewed by support however i am not sure which template i have renewed the support for.
Hello,
Thank you for contacting us!
You can manually install demo-data by downloading the demo.zip archive from our server. Extract the archive to demo/ folder and upload this demo/ folder to wp-content/themes/yogastudio directory. If the issue persists, please contact our support team a https://themerex.net/support/. Our tech support operators will assist you.
Regards.
Hi I need an update of RevSlider please
Hello,
Thank you for contacting us!
Please note that the theme includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard. Please review the detailed instructions: http://yogastudio.ancorathemes.com/doc/#theme_update
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
Regards.
Hello. Please, WP Bakery builder dont working, still loading. You dont know what can be problem? Thank you so much.
Hello,
The issue is solved by updating WPbakery Visual page builder and Essential grid plugin using included Themerex Updater: http://yogastudio.ancorathemes.com/doc/#theme_update Please follow the guide. If you still have any questions, please submit a support ticket at https://themerex.net/support/.
Regards
Hello,
Is there a call to action shortcode?
Hello,
How to not display the menu widget in the classes pages?
You can hide a sidebar in the Post Options: http://prntscr.com/25vd459
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
