208 comments found.
Hi, im interested in purchasing, is the theme supports RTL?
Yes, you can use the theme with RTL site.
Thanks for your interest by the way 
When will this theme be updated to run on PHP 8.3? It’s not working, only on 7.4.33 …
Hi,
At this point the theme is compatible with 8.2, following WordPress core itself. https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/
However, make sure that you are using the recent theme version and GoodLayers Plugins as well.
To update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
Hello, I will use site in 2 lang and using polylang. Is there a solid way to translate header and footer?
Hi,
Yes, you can use Polylang to translate the site. You can open a support ticket here after purchasing the theme : http://support.goodlayers.com
Thanks for your interest by the way
Hello,
Before purchasing, I have a couple of questions:
My current website is in English, but it automatically switches to Spanish based on the user’s IP. Is this something that can be done with this theme?
Is it possible to use different hero images for each section instead of a single generic image for all pages?
Thank you!
Hello,
Thank you for your interest in our theme
1. Yes, you can do this if you use a multilingual plugin(free or paid).
2. Yes, you can upload a different image for each page.
Regards.
ssflegal.com I’ve edited Frutchman to FRUCHTMAN so many times, saved, published. It will not take. I’ve tried creating a new wrapper section with the edited text, which did save but when I insert it and delete the incorrect one, it does not save.
I also tried submitting a ticket on your goodlayers site and it says my purchase id is expired.
Can you send all the details like your site url, wp access via the form in our profile page? https://themeforest.net/user/goodlayers
I will help you submit the ticket so our team can help looking into this.
Hello, I purchased this theme a while ago and am now trying to import a demo, but the button doesn’t seem to be active. Is there an alternative way to import the demos, maybe via an XML file?
Hi,
Have you registered the purchase code and install ‘goodlayers core’ plugin ?
If so could you provide your wp-admin account back via goodlayers profile page so we can check this out ?
https://themeforest.net/user/goodlayersThank you.
Hi. Yes, I did install, activate, and register everything properly. I will respond via your profile. Thank you.
Hi support, The theme is great…but there is no documentation on why the top right button’s URL doesn’t work at all. Any ideas ? it just refreshes the page that its on. It should goto the url set in the theme option dash. right? I just sent a support ticket.
Our team responded your ticket.
Cheers!
thanks so much!
Issue: Changes made in the Page Builder area are not reflecting live after saving successfully.
- This issue occurs only in the Page Builder area.
- In the default WordPress Editor, changes are reflecting as expected.
Please check and advise.
I would like to remove the header and as well make the image smaller. and move the description to the side. From what I remeber i saw the original format was a different look to the product page ?
Hello,
You can remove the header on the product page and reduce the image width by adding this custom css in wp-admin > goodlayers > miscellaneous > custom CSS/js > additional CSS option:
.single-product header {
display: none;
}
@media (min-width: 767px) {
.woocommerce #content div.product div.images, .woocommerce div.product div.images, .woocommerce-page #content div.product div.images, .woocommerce-page div.product div.images {
width: 28%;
}
.woocommerce #content div.product div.summary, .woocommerce div.product div.summary, .woocommerce-page #content div.product div.summary, .woocommerce-page div.product div.summary {
width: 68%;
}
}
thankyou its working. !!!
Hi, upon checking, there are no documents stating that the GoodLayer core plugin’s recent release is compatible with WP 6.8.1. Can you confirm if the goodlayer core plugin is compatible with wp core 6.8.1 before we proceed with updating the theme to the newest version?
Hi there, anyone please?
Sorry for missing this. Yes GoodLayers Core is compatible with 6.8.1
Thanks!
Hello,
I am trying to translate some items in he header such Logo Right Button Text unsuccessfully.
I have searched for these strings in all the WPML sections but cannot locate them.
Can you please help?
Hello,
Could you try replacing the wpml-config.xml file (in the theme folder) and see if it helps? You can now translate these texts in the String Translation page: https://www.dropbox.com/scl/fi/ygdr3mxogur7t8krgeyhl/wpml-config.zip?rlkey=43d62i4nwsfssep9h9msuht4o&st=pcsippo9&dl=0
Thanks.
Thanks, that worked well.
an upgrade to the theme has been released. can yyou please send instructions where to located upgrade instructions! thanku
Hi,
To update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
Hello,
We previously implemented this code on https://premierphysicaltherapy.mrmarketing.us/ but have since removed it. Now, we need to install it on https://durganalaw.mrmarketing.us/, which is also a staging server. Please activate it. Once the setup is complete on the staging server, we will proceed to move it to Durganalaw.com.
We attempted to submit a ticket on https://goodlayers.ticksy.com/submit/#8918, but it keeps asking for verification, even though the dropdown shows the verified option.
Hi,
1. You can revoke license and register on the live site : https://goodlayers.ticksy.com/article/17178/
2. Can you provide the purchase code, email account that used in our support website? Please send it to contact@goodlayers.com We will check on that.
Support is too poor. I have submitted several ticket even submitted this screenshot still it’s not activated. Please do this for me.
Hi,
We just answered your email.
1. Please just go to this page https://goodlayers.com/licenses/register/ to create a new account for the license port.
2. After that, login and put the purchase code in the main box.
3. Then you can revoke the license from there. And after that just register on your new website.
*You must create a new account. You can’t use Envato account to login to our license portal.
Hello where can I deactivate the cookie consent banner?
Could you please submit a ticket on our support website? Our developers and support team only provide assistance through that platform, not here. 
Please note that all support will be conducted through https://support.goodlayers.com (Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, after a long time I updated your theme and WordPress. I know that my support has ended but since I assume it is a bug in your theme update, I will try to ask for help.
After the update on PC, some items in the menu are frozen (cannot be clicked on). This is mainly done by items that have subcategories in the menu.
On a mobile device, you can’t even click on the menu icon on the right.
Can you provide the page url that having issue?
Hi,
We tried checking and it seems to work ok, is this only occurs on any specific browser ?
Are there any steps to reproduce the problem or some screenshot to where it’s not working ?
Thank you.
I can’t update plugins,
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Thank You
Can’t save the frontal. Error: “An error osccurs. Please refresh the page to try again. If the problem still persists, please contact administrator for this.”
We don’t have support anymore, but we need to fix something in the frontal for the client.
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
I can’t open “wp-admin” page after the new WordPress update. I had an error when opening the wp-admin URL. This is an error that I got:
“Notice: _load_textdomain_just_in_time je pozvan nepravilno. Translation loading for the attorna domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Molimo vas da pogledate otklanjanje grešaka u Vordpresu za više podataka. (Ova poruka je dodata u izdanju 6.7.0.) in /home/malbasic/public_html/advokatsekulic.com/wp-includes/functions.php on line 6114”
You can see it by yourself, just open the wp-admin URL:
https://advokatsekulic.com/wp-admin/How can you fix this?
Thank you.
Hello,
I can’t seem to recreate this issue on my website and none of the other users have reported such issues.
Have you made any changes to the theme or plugin files? If not, could you send the WordPress and FTP login details using the form here so we can look into this:
https://themeforest.net/user/GoodLayersThanks.
I didn’t change anything, just regular updates… I can’t send a ticket because 1year support just ended a few days ago :(( any other way you can help me? Thank you
Yes, please send the details via our profile page as instructed : https://themeforest.net/user/GoodLayers
OK, I have sent a message from your profile page. That’s the only option I see there. Thank you
Hi there, the logo right button is not working, I have changed the link many times but still not going to where it should go when I click on it! can you please help? thanks
Could you please submit a ticket on our support website? Our developers and support team only provide assistance through that platform, not here.
Please note that all support will be conducted through https://support.goodlayers.com (Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
hi. can you tell me please if we are able to change the template to demo6 afte e built the site? i will renew support please base on that if we can get help with this without having to redo all pages but use the template from a different demo?
thanks
Hi,
Unfortunately, that can’t be done. When you import the new demo, it will override your current admin panel settings and create new pages from new demo contents.
However, your existing pages will still exist but it won’t just turn to new design. You need to change the content of the new demo manually.
