101 comments found.
Hi
Hi, how do remove the color overlay on header images?
regards
Hi Iparres,
Thank you for purchasing our theme.
I’ve replied to your query on our support forum. Please follow up there for further assistance.
Thanks again
Hi, we try to edit the attorney elements but it doesn’t change, example i tried to change the title “Personal Experience” : the modification is not replicated on frontend. Any help ?
Hello Sir,
Thank you for purchasing our template.
To edit the attorney content, please follow these steps: 1. Go to Elementor Settings > Post Types 2. Enable the Attorney post type.
Once done, you can add or edit attorney content using Elementor.
If you encounter any issues, feel free to reach out to us via our support forum: https://support.wpocean.com/Our support team will be happy to assist you.
Thank you again.
Hello – i bought the template, couldnt finish the installation (some bug), i am waiting already 5 days for reply from support..
Hi Sebastian,
Apologies for the delayed response — there was a short vacation.
I’ve checked everything and successfully imported the demo data for you. You can view it here: https://share.cleanshot.com/9bgvXG5n
Please have a look and let me know if everything is working as expected.
Thank you! Best regards.
Hello! When I buy the theme, do I also get a license to use the images/ photos in the demo content or no?
Hi Skipper166,
Please note that the photos are for demo purposes only. You will need to use your own images and content.
Thank you!
Thank you so much!
You are welcome.
I have a question about this template. Pay the template and have several doubts: 1) A year are you going to collect any cost? 2) The updates of the template where they can be downloaded? on the same website already installed?
Thank you so much
Hi esthermoralca,
Thank you for reaching out, and we’re glad you chose our template! I’d be happy to answer your questions:
Yearly Costs: No, there is no recurring annual fee for using the template. Once you’ve purchased it, it’s yours to use without any additional charges.
Updates: We regularly release updates to improve features and compatibility. You’ll be notified whenever an update is available, and you can download the latest version directly from your account on the platform where you purchased the template.
Best regards.
If anyone else is having strange page behaviour on the Breadcrumb Links please leave a comment here, I am having the parent pages for services and attorney parent pages linking to a page with a constant preloader.
See here: https://www.ptiernansolicitors.com/practice-areas/I am not taking out an extended support for something that was broken.
Fatal error: Uncaught Error: Call to undefined function is_product() in /home/ptiescom/public_html/wp-content/themes/barristar/includes/frontend-functions.php:399 Stack trace: #0 /home/ptiescom/public_html/wp-content/themes/barristar/theme-layouts/header/title-bar.php(117): barristar_title_area() #1 /home/ptiescom/public_html/wp-includes/template.php(792): require(’/home/ptiescom/...’) #2 /home/ptiescom/public_html/wp-includes/template.php(725): load_template(’/home/ptiescom/...’, false, Array) #3 /home/ptiescom/public_html/wp-includes/general-template.php(206): locate_template(Array, true, false, Array) #4 /home/ptiescom/public_html/wp-content/themes/barristar/header.php(90): get_template_part(‘theme-layouts/h…’, ‘bar’) #5 /home/ptiescom/public_html/wp-includes/template.php(790): require_once(’/home/ptiescom/...’) #6 /home/ptiescom/public_html/wp-includes/template.php(725): load_template(’/home/ptiescom/...’, true, Array) #7 /home/ptiescom/public_html/wp-includes/general-template.php(48): locate_template(Array, true, t in /home/ptiescom/public_html/wp-content/themes/barristar/includes/frontend-functions.php on line 399 There has been a critical error on this website.
Learn more about troubleshooting WordPress.
I added this until it is fixed in an upcoming update.
.page-title .breadcrumb { display: none; }
Hi
Could you please contact me at our support. Our support team will help you fix the issue instantly
also we will check and update soon.
Thank you.
I can’t spend $42.46 if you can fix it instantly. Just tell me how to fix it.
It’s a really nice theme apart from this. I enjoy using it with elementor.
I do not see an email address to contact. My support has expired.
Please create ticket & select presale question. I will fix the issue. Thank you.
NO! – Im about to turn 40 years.
Random words ~ but = I respect the quality of this theme = Wait; I will happily wait for this to be fixed in future upcoming update.
It needs to be fixed with proper software development process – not quick fix – not some special magical issue that gets fixed by contacting support with a special subject line.
This is a PREMIUM Theme. Fix.
Hello Lennone,
I appreciate your suggestion.
I have made updates to the theme and resolved the issue.
Please download the latest file and update your theme.
If you have previously modified the theme, please only update the frontend function file to avoid potential impacts on previous changes.
Thank you.
Hello, Recently my blog posts do not get updated and it doesn’t post correctly. Says update failed. how do I fix this
Hi totalviewmedia,
https://support.wpocean.com/ please create a ticket at our support forum. Our support agent will help you about the issue.Thank you.
Hello, I’m having problems updating this theme. I also contacted my host and he encountered a Barristar conflict with the new version of Elementor. I have the list of errors. I need help. Thank you
Hello Gilda1978,
We want to inform you that we have recently ensured compatibility of our theme with the latest version of Elementor.
To access the updated version, please download it from themeforest and update latest version, or you can reach out to our support team at https://support.wpocean.com/ for any assistance with this matter.
Thank you.
Thank you! Where is the updated version on themeforest? Do I need to download the theme again from download?
Yes you can download from themeforest or contact our support staff, they will help you. Thank you.
Hi, how can i enable top bar and add content in that. Also, my barrister option area is scattered. Can you please help asap.
Hello sir,
From theme Options >> Header >> topbar you can add the topbar content. Sometimes Theme option area is scattered If you Install SSL certificate on your website and that not installed correctly. Install this plugin https://wordpress.org/plugins/really-simple-ssl/ It will fix the issue. also for any kind of help feel free to contact me our support https://support.wpocean.com/Thank you.
Responsive breakpoints don’t seem to work on newer bigger iPhones. ie; iPhone 12 Pro Max and up shows the desktop version of the site, not the mobile version.
Is there a fix?
Hi mike_jandreau,
I am apologize for the issue.
I have checked our demo and it’s showing perfectly.
Maybe Responsive disable from your theme options panel.
Can you please create a ticket our support upport.wpocean.com, so we can check and fix the issue.
Thank you.
Hi, the new update of elementor has caused an error on website Elementor\Scheme_Typography’ Not Found please let me know how to fix it since it has broken the website
Hi, We already updated the Elementor deprecated issue, Please update the core plugin or contact our support forum https://support.wpocean.com/ Thank you.
Hi guys, I just purchased the theme and I am trying to figure out how to change something. On the personal lawyer page (Attorney Single), how do I remove the golden-yellow circle around the picture? I couldn’t find any toggle button or anything like an on/off thing. Thanks.
Hello MitakaDi,
Please create a ticket at our support forum, https://support.wpocean.com/ our support agent will fix the issue.
Thank you.
Hello!! I am looking forward to get this. Can I use WPForms plugin and Translate Press plugin? Is it compatible with those 2?
Hi,
Yes, Our Theme is computable with WPForms and WPForms
Thank you.
Hi Support,
My website isn’t working for now, but when I have deactivate Elementor plugin it’s back to working again. Why it’s happen please help to fix it.
Noted: Now i have to updated theme version 3.0.5 already
Hi bleclub,
Please download the latest file and update the core plugin You will get the core plugin under theme bundle >> plugins folder
If you unable to update, Please create a ticket at our support. https://support.wpocean.com/ Our support agent will help you to update the core plugin.Thank you.
Hi, a new Elementor update is breaking the theme.
Hello sir, we updated the issue, Please install the latest version. I will fix the issue, Thank you.
Hi, how do remove the color overlay on header images?
Hi, From Customizer you can change the overly color. For any kind of help feel free to contact me at our support https://support.wpocean.com/login. Thank you.
Does the theme support RTL ?
Hi chawen, I am sorry right now RTL CSS not included. You need to write some custom CSS for RTL. We will add the RTL support in the next version. Thank you.
A great theme and a great support team. They responded with interest to every question I asked and resolved any issues during the day.
Thank you wpocean team
Thank you.
Hi there, I have some error to importing a demo. When i click continue and import it’s shown the message
An error occurred while fetching file from: https://mydomain.com/wp-content/plugins/barristar-core/include/demo/content.xml! Reason: http_request_failed – cURL error 60: Peer certificate cannot be authenticated with known CA certificates.
Please help me to fix it.
Thanks,
Hello bleclub,
Thank you for purchasing our theme.
cURL error 60 is hosting related issue. Your hosting is not recognized importing demo data.
You will get details about cURL error 60 here https://medium.com/@narendravaghela/how-to-fix-curl-error-60-ssl-certificate-problem-80e7dafafa57 https://noorsplugin.com/how-to-fix-curl-error-60-ssl-certificate-problem-unable-to-get-local-issuer-certificate/If you want to import demo data.
Please create a ticket at our support forum. https://support.wpocean.com/ Our support agent will import demo data as soon as possible.
Thank you.
getting error on homepage icons for : Failed to load resource: the server responded with a status of 403 (Forbidden)
/wp-content/themes/barristar/assets/fonts/themify.woff?-fvbane
but the files is there, When I disable Modsec the error disappears but none of the icons are working.
When i change to the Parent theme this problems goes away.
Hi lennone,
Can you create a ticket at our support forum. https://support.wpocean.com/ Our support agent will help you as soon as possible.Thank you.
