185 comments found.
Any update this vulnerability? https://www.cve.org/CVERecord?id=CVE-2025-53252
The patch issue in the Zegen File (version 1.1.9) has been resolved and approved by the Patchstack Team. The updated current version is 2.0.3. For your reference please check the link https://limewire.com/d/7KpCK#WcG3Z0orqq
Hello, I activate my license on my domain, and Install I m trying to install again on the same domain, www.samedomain.com/es and is asking me for another license, but is the same domain, can you please help me finish the installation on the same domain.
Regards.
Please submit ticket here https://zozothemes.ticksy.com/ we will help you now…
The patch issue in the Zegen File (version 1.1.9) has been resolved and approved by the Patchstack Team. The updated current version is 2.0.3. For your reference please check the link https://limewire.com/d/7KpCK#WcG3Z0orqq
Hi, this is a pre-sale inquiry. In the demo page: https://elementor.zozothemes.com/zegen/home-9/, on the top bar, is it possible to add a slogan next to the logo or any location to the top bar? Is the top bar built by Elementor, and is it customizable? https://app.screencast.com/3o3QUBsxDkE1U
yes you can add any custom text or slogan in the top bar. You have option for that…
Hello. Was asking about the Slider Revolution update. This is my official account for the theme purchase. Thanks.
ok fine, will do soon. Please send me email to my id info@zozothemes.com
When will Slider Revolution get updated to (6.7.40)? Thanks.
very soon! May i know you bought zegen theme?
Yes
ok
Please, how do I change the background of the logo section? My Logo is white, but the background on the left side refuses to change from Red to White. Please anyone to guide me on how to change it to white? I don’t like the red. Thank you.
Hi, Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com . We will check now, As we need to know which home page it was ?
Thank you
Hello, my sliders won’t work. They asking me to get license. Do I need to purchase seperate license for my sliders to work?
Hi no need we use extended license so you can get latest plugin with latest theme version. Please contact our support center. Thanks
Hi, So I used this theme for a client website and its doing wonderfully well. However, after I completed the site I deleted every other pages. Now the client is asking for the homepage to be chrismax. Question, is there a way I can download just the christmas landing page, edit it and make it the landing page for the season without doing any damage to the current site or current landing page! Thanks
Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com . We will check now, Thank you
I mean, I am not asking the author for help because I am being told to extend my support. I did a one time demo import and the christmas homepage is broken. Why cant I just get a solution here publicly instead of paying for support extension. Is this how you guys operate!
Please submit ticket to verify your purchase and submit ticket in pre-sale questions category
Done. Thanks
Ok fine
Friend you bought theme in 2021, now asking for help please renew support period for further questions. As per envato rule you need to renew the support period… https://zozothemes.ticksy.com/ticket/4522792/
Thanks Friend. You aint gonna get a dollar from me…sorry and keep your support
Sorry please ask enavto support about this issue
I encountered the following errors with the theme Fatal error: Uncaught Error: Call to undefined function phpinfo() in /home/qluduuwb/public_html/wp-content/themes/zegen/admin/welcome-page/screens/system-status.php:42 Stack trace: #0 /home/qluduuwb/public_html/wp-includes/template.php(812): require() #1 /home/qluduuwb/public_html/wp-includes/template.php(745): load_template(’/home/qluduuwb/...’, false, Array) #2 /home/qluduuwb/public_html/wp-includes/general-template.php(206): locate_template(Array, true, false, Array) #3 /home/qluduuwb/public_html/wp-content/themes/zegen/admin/welcome-page/welcome.php(162): get_template_part(‘admin/welcome-p…’, ‘status’) #4 /home/qluduuwb/public_html/wp-includes/class-wp-hook.php(324): Zegen_Zozo_Admin_Page->zegen_system_status(’’) #5 /home/qluduuwb/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(’’, Array) #6 /home/qluduuwb/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /home/qluduuwb/public_html/wp-admin/admin.php(260): do_action(‘toplevel_page_z…’) #8 {main} thrown in /home/qluduuwb/public_html/wp-content/themes/zegen/admin/welcome-page/screens/system-status.php on line 42
Warning: Trying to access array offset on false in /home/qluduuwb/public_html/wp-includes/class-wp-recovery-mode-email-service.php on line 367
Warning: Trying to access array offset on false in /home/qluduuwb/public_html/wp-includes/class-wp-recovery-mode-email-service.php on line 368
Fatal error: Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/qluduuwb/public_html/wp-includes/PHPMailer/PHPMailer.php:880 Stack trace: #0 /home/qluduuwb/public_html/wp-includes/PHPMailer/PHPMailer.php(1968): PHPMailer\PHPMailer\PHPMailer->mailPassthru(‘admin@kiccsouth…’, ’=?us-ascii?Q?[K…’, ‘Hii!\r\n\r\nWordPre…’, ‘Date: Sat, 22 N…’, NULL) #1 /home/qluduuwb/public_html/wp-includes/PHPMailer/PHPMailer.php(1691): PHPMailer\PHPMailer\PHPMailer->mailSend(‘Date: Sat, 22 N…’, ‘Hii!\r\n\r\nWordPre…’) #2 /home/qluduuwb/public_html/wp-includes/PHPMailer/PHPMailer.php(1523): PHPMailer\PHPMailer\PHPMailer->postSend() #3 /home/qluduuwb/public_html/wp-includes/pluggable.php(547): PHPMailer\PHPMailer\PHPMailer->send() #4 /home/qluduuwb/public_html/wp-includes/class-wp-recovery-mode-email-service.php(225): wp_mail(Array, ‘[KICC South Afr…’, ‘Hii!\n\nWordPress…’, Array, Array) #5 /home/qluduuwb/public_html/wp-includes/class-wp-recovery-mode-email-service.php(62): WP_Recovery_Mode_Email_Service->send_recovery_mode_email(86400, Array, Array) #6 /home/qluduuwb/public_html/wp-includes/class-wp-recovery-mode.php(185): WP_Recovery_Mode_Email_Service->maybe_send_recovery_mode_email(86400, Array, Array) #7 /home/qluduuwb/public_html/wp-includes/class-wp-fatal-error-handler.php(55): WP_Recovery_Mode->handle_error(Array) #8 [internal function]: WP_Fatal_Error_Handler->handle() #9 {main} thrown in /home/qluduuwb/public_html/wp-includes/PHPMailer/PHPMailer.php on line 880
This has caused any saving on Wordpress to fail and I got the error: Updating failed. The response is not a valid JSON response.
Hello, still waiting for a response
Hi Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com . Thank you
Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com . We will check now, Thank you
Ticket submitted
Replied Friend
I’m facing an activation issue. When i enter activation code, the page loads and remains on the same screen without activating the theme.
Hope you got a solution. Still looking support please post ticket in our support centre. Thanks
No i dont have a solutions. My support expired and i dont have funds to renew it. please just help.
Already comment done
I own a valid purchase of the Zegen theme (purchase code: but the site where it was previously registered is suspended and I cannot access it to deactivate the license. Would you please release so I can activate the theme on my new domain? Thank you.
Hope you got a solution. Still looking support please post ticket in our support centre. Thanks
No i dont have a solutions. My support expired and i dont have funds to renew it. please just help.
You can activate the license in new domain
Thank you
Welcome
Hello, No matter what I do, I cannot get my Custom Text (1 or 2) to show in the mobile menu beside the menu. I am not able to move the Custom text into the Enabled box (center, right or anything). What am I missing?
Hi Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com . Thank you
Since you guys has refused to offer a refund, how can I get the ourchase code to activate the theme?
Hi https://help.elements.envato.com/hc/en-us/articles/360000621443-Envato-Elements-item-license-certificate here is the guide. Please check it out. Thanks
I bought the theme but needed something else and themeforest has refused to repsond to my request of replacement since Sunday
Please can you post ticket in our support centre with your website login details to check it out. Thanks.
I’ve not yet placed it on the website because I found out that I bought the wrong theme and I sent a support ticket immediately but no one bothered to respond and my project is being delayed.
Please ask the envato support team
Greetings author, your theme is the best church theme in this community, i helped my client using the theme to convert his website to an app, but there is a problem here, your custom post types are not linked on connected to rest api to show on the site, and another things, I have gone to your core plugin to enable comments on your post types in this theme, but is not working, so please how can I resolve this issues?
Sorry for delay, Please submit ticket here https://zozothemes.ticksy.com/ we will help you immediately!
i do not have access to his purchased account, and it seems like someone bought it for him…
i have tried adding comment support to cpt-class.php file on the plugin directory and is not working…
please ping me in live chat or submit ticket to verify your purchase….
Hello your theme preloader, if i disable it in your client website, it still add white screen page and wait till the page load, is there no settings to disable preloader function in your theme? it makes your theme not to load faster…
Hi, As you load a site before all set, it will look like a white screen. Once all set the white screen will be gone by default the site will load from Opacity 0 to 1. You can disable preloader in Appearance >> Customize >> Zegen Theme Options >> General >> Loaders there, you can disbale it. Thanks & regards Zozothemes Team
Same, I’ve facing an activation issue. When i enter activation code, the page loads and remains on the same screen without activating the theme. ticket opened https://zozothemes.ticksy.com/ticket/4493546/
Sorry for the issue , already replied
I have replied as well, still waiting
All done friend…
another ticket opened
Ok fine
I could not activate the theme. I Activate it on a test website, so i deactivate it there and tried to activate it on a different website, now when i enter the email and license key, nothing happend. I am taken back to the activation page. How to fix this?
I need to test out and change a few things before i actually used it on my live site. I May need to deactivate and reactivate again on a different website (all are subdomain of the main website)
Please submit ticket with admin login details https://zozothemes.ticksy.com/ we will reply now
done, please check. Thank you.
Replied already
same thing happend again, don’t keep 1=1 system if you can’t deal with deactivation and reactivation. More like i can;t use this purchase i have made
Sorry for the issues, Deactivation will work sure, Please provide me your ticket id
Ticket #4481556 this is my ticket ID
Thank you
Please check already replied….
When is the Slider Revolution update is coming for the template? Thanks.
Sorry for delay reply, we will update slider revolution within week.
Any updates on this? Thanks.
Please share your email id to my email address info@zozothemes.com